{"text_format":"2","workbook":"xls","n_sheets":95,"sheets":["INDICE","Tavola1","tavola2_1","tavola2_2","tavola3_1","tavola3_2","tavola4_1","tavola4_2","tavola5_1","tavola5_2","tavola6_1","tavola6_2","tavola7_1","tavola7_2","tavola8_1","tavola8_2","tavola9_1","tavola9_2","tavola10_1","tavola10_2","tavola11_1","tavola11_2","tavola12_1","tavola12_2","tavola13_1","tavola13_2","tavola14_1","tavola14_2","tavola 15_1","tavola 15_2","tavola16_1","tavola16_2","tavola17_1","tavola17_2","tavola18_1","tavola18_2","tavola19_1","tavola19_2","tavola20_1","tavola20_2","tavola21_1","tavola21_2","tavola22_1","tavola22_2","tavola23_1","tavola23_2","tavola23A","tavola23B","tavola23C","tavola23D","tavola23E.1","tavola23E.2","tavola23F.1","tavola23F.2","tavola23G","tavola23H","tavola23I","tavola23J","tavola23K","tavola23L","tavola23M","tavola23N","tavola23O","tavola23P","tavola23Q.1","tavola23Q.2","tavola23R.1","tavola23R.2","tavola23S","tavola24_1","tavola24_2","tavola25_1","tavola25_2","tavola26_1","tavola26_2","tavola27_1","tavola27_2","tavola28_1","tavola28_2","tavola29_1","tavola29_2","tavola30_1","tavola30_2","tavola31_1","tavola31_2","tavola32_1","tavola32_2","tavola33_1","tavola33_2","tavola34_1","tavola34_2","tavola35_1","tavola35_2","tavola36_1","tavola36_2"],"not_rendered":{"charts":0,"images":0,"macros":1,"external_links":1,"defined_names":116,"comments":0,"pivot_tables":0},"unopened":[],"bounds":{"document_bytes":16777216,"sheet_cells":100000,"run_cost":"one","rows_first":2000,"rows_last":500,"rows_between":2000,"halvings":0,"cell_chars":16384,"cell_head_chars":4096},"cells_cut":0,"cells_raw":0,"read":"whole","date_system":"1900","formulas":"cached_only"}

{"sheet":"INDICE","index":0,"n_rows":116,"n_cols":2,"rows_kept":116,"cut":false,"hidden":false,"merged":[],"flags":["formulas_cached_only"]}
["Gli utenti del treno regionale in Toscana "]
["APPENDICE 1A"]
[]
["INDICE"]
[]
[null,"Profilo dell'utente - Comportamenti e frequenza di utilizzo. Motivi della scelta del treno. Utenti Abbonati e Occasionali"]
["Tavola 1","Possesso di abbonamento al treno regionale (frequenze per direttrice)"]
["Tavola 2.1","Profilo socio-demografico (Sesso - Titolo di studio - Età - Condizione professionale) - Utenti Abbonati (frequenze per direttrice)  "]
["Tavola 2.2","Profilo socio-demografico (Sesso - Titolo di studio - Età - Condizione professionale) - Utenti Occasionali (frequenze per direttrice)  "]
["Tavola 3.1","Comportamenti sull'utilizzo del treno regionale - Utenti Abbonati (frequenze per direttrice)   "]
["Tavola 3.2","Comportamenti sull'utilizzo del treno regionale - Utenti Occasionali (frequenze per direttrice)   "]
["Tavola 4.1","Frequenza nell'utilizzo del treno regionale - Utenti Abbonati (frequenze per direttrice)"]
["Tavola 4.2","Frequenza nell'utilizzo del treno regionale - Utenti Occasionali (frequenze per direttrice)"]
["Tavola 5.1","Canali di informazione per il viaggio - Utenti Abbonati (segnalazioni per direttrice)"]
["Tavola 5.2","Canali di informazione per il viaggio - Utenti Occasionali (segnalazioni per direttrice)"]
["Tavola 6.1","Motivazioni della scelta del treno regionale per il viaggio - Utenti Abbonati (segnalazioni per direttrice)"]
["Tavola 6.2","Motivazioni della scelta del treno regionale per il viaggio - Utenti Occasionali (segnalazioni per direttrice)"]
["Tavola 7.1","Possesso della patente di guida - Utenti Abbonati (frequenze per direttrice)"]
["Tavola 7.2","Possesso della patente di guida - Utenti Occasionali (frequenze per direttrice)"]
["Tavola 8.1","Motivo principale del viaggio effettuato in occasione dell'arruolamento - Utenti Abbonati (frequenze per direttrice)"]
["Tavola 8.2","Motivo principale del viaggio effettuato in occasione dell'arruolamento - Utenti Occasionali (frequenze per direttrice)"]
["Tavola 9.1","Mezzi utilizzati per arrivare alla stazione di reclutamento - Utenti Abbonati (segnalazioni per direttrice) "]
["Tavola 9.2","Mezzi utilizzati per arrivare alla stazione di reclutamento - Utenti Occasionali (segnalazioni per direttrice) "]
["Tavola 10.1","Mezzi utilizzati per raggiungere la propria meta - Utenti Abbonati (segnalazioni per direttrice) "]
["Tavola 10.2","Mezzi utilizzati per raggiungere la propria meta - Utenti Occasionali (segnalazioni per direttrice) "]
["Tavola 11.1","Motivazione della scelta della stazione di partenza - Utenti Abbonati (frequenze per direttrice)"]
["Tavola 11.2","Motivazione della scelta della stazione di partenza - Utenti Occasionali (frequenze per direttrice)"]
[]
[null,"Soddisfazione per i servizi a bordo treno - Utenti Abbonati e Occasionali"]
["Tavola 12.1","Soddisfazione per i servizi a bordo treno - Utenti Abbonati (indicatori statistici per direttrice)"]
["Tavola 12.2","Soddisfazione per i servizi a bordo treno - Utenti Occasionali (indicatori statistici per direttrice)"]
["Tavola 13.1","Livello di soddisfazione generale sul Servizio Ferroviario - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 13.2","Livello di soddisfazione generale sul Servizio Ferroviario - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
["Tavola 14.1","Soddisfazione rispetto alla puntualità - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 14.2","Soddisfazione rispetto alla puntualità - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
["Tavola 15.1","Soddisfazione rispetto alle coincidenze con altri treni - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 15.2","Soddisfazione rispetto alle coincidenze con altri treni - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
["Tavola 16.1","Soddisfazione rispetto all'affollamento a bordo - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 16.2","Soddisfazione rispetto all'affollamento a bordo - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
["Tavola 17.1","Soddisfazione rispetto alla pulizia a bordo delle vetture - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 17.2","Soddisfazione rispetto alla pulizia a bordo delle vetture - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
["Tavola 18.1","Soddisfazione rispetto all'adeguatezza e pulizia dei bagni - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 18.2","Soddisfazione rispetto all'adeguatezza e pulizia dei bagni - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
["Tavola 19.1","Soddisfazione rispetto al funzionamento del condizionamento/riscaldamento - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 19.2","Soddisfazione rispetto al funzionamento del condizionamento/riscaldamento - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
["Tavola 20.1","Soddisfazione rispetto al funzionamento delle porte - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 20.2","Soddisfazione rispetto al funzionamento delle porte - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
["Tavola 21.1","Soddisfazione rispetto al senso di sicurezza nel viaggio (furti, molestie) - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 21.2","Soddisfazione rispetto al senso di sicurezza nel viaggio (furti, molestie) - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
["Tavola 22.1","Soddisfazione rispetto al personale di bordo - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 22.2","Soddisfazione rispetto al personale di bordo - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
["Tavola 23.1","Soddisfazione rispetto alla comunicazione a bordo in caso di ritardi o anomalie - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 23.2","Soddisfazione rispetto alla comunicazione a bordo in caso di ritardi o anomalie - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
[]
[null,"Soddisfazione per i servizi a bordo treno - Solo Utenti Abbonati"]
["Tavola 23A","Soddisfazione per ulteriori servizi a bordo treno - Utenti Abbonati (indicatori statistici per direttrice)"]
["Tavola 23B","Soddisfazione rispetto allo stato dei sedili - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 23C","Soddisfazione rispetto alla riconoscibilità del personale di servizio - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 23D","Soddisfazione rispetto alla possibilità di acquistare i biglietti a bordo - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
[null,"Soddisfazione per i servizi di accesso alle informazioni - Utenti Abbonati e Occasionali"]
["Tavola 23E.1","Soddisfazione per l'accesso alle informazioni - Utenti Abbonati (indicatori statistici per direttrice)"]
["Tavola 23E.2","Soddisfazione per l'accesso alle informazioni - Utenti Occasionali (indicatori statistici per direttrice)"]
["Tavola 23F.1","Soddisfazione rispetto alla facilità nel trovare materiali informativi - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 23F.2","Soddisfazione rispetto alla facilità nel trovare materiali informativi - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
[]
[null,"Soddisfazione per i servizi di accesso alle informazioni - Solo Utenti Abbonati"]
["Tavola 23G","Soddisfazione rispetto ai servizi telefonici di Trenitalia - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 23H","Soddisfazione rispetto all'utilità e comprensibilità della Carta dei Servizi - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 23I","Soddisfazione rispetto ai tempi e modalità di risposta in caso di reclami - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
[null,"Soddisfazione per i servizi della stazione - Solo Utenti Abbonati"]
["Tabola 23J","Soddisfazione rispetto alla presenza e orari della biglietteria - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tabola 23K","Soddisfazione rispetto ai tabelloni informativi su orari di arrivo e partenza - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tabola 23L","Soddisfazione rispetto alle informazioni attraverso gli altoparlanti in stazione - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tabola 23M","Soddisfazione rispetto alle informazioni precise ed immediate da parte del personale - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tabola 23N","Soddisfazione rispetto alle informazioni su altri mezzi di trasporto pubblico - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tabola 23O","Soddisfazione rispetto alla presenza dei bus nei pressi della stazione - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tabola 23P","Soddisfazione rispetto alla garanzia di sicurezza in caso di furti, molestie, emergenze - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
[null,"Soddisfazione per i servizi della/in stazione - Utenti Abbonati e Occasionali"]
["Tavola 23Q.1","Soddisfazione rispetto alla possibilità di parcheggio in prossimità delle stazioni - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
["Tavola 23Q.2","Soddisfazione rispetto alla possibilità di parcheggio in prossimità delle stazioni - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
["Tabola 23R.1","Soddisfazione per i servizi in stazione - Utenti Abbonati (indicatori statistici per direttrice)"]
["Tabola 23R.2","Soddisfazione per i servizi in stazione - Utenti Occasionali (indicatori statistici per direttrice)"]
[]
[null,"Soddisfazione per i servizi della stazione - Solo Utenti Occasionali"]
["Tavola 23S","Soddisfazione rispetto ai servizi e informazioni della biglietteria - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
[]
[null,"Conoscenze e valutazioni sul Servizio Ferroviario - Utenti Abbonati e Occasionali"]
["Tavola 24.1","Percezione del miglioramento del servizio ferroviario regionale - Utenti Abbonati (frequenze per direttrice)"]
["Tavola 24.2","Percezione del miglioramento del servizio ferroviario regionale - Utenti Occasionali (frequenze per direttrice)"]
["Tavola 25.1","Percezione degli interventi migliorativi del servizio ferroviario regionale - Utenti Abbonati (segnalazioni per direttrice)"]
["Tavola 25.2","Percezione degli interventi migliorativi del servizio ferroviario regionale - Utenti Occasionali (segnalazioni per direttrice)"]
["Tavola 26.1","Valutazioni di sintesi sul servizio ferroviario regionale - Utenti Abbonati (indicatori statistici per direttrice)"]
["Tavola 26.2","Valutazioni di sintesi sul servizio ferroviario regionale - Utenti Occasionali (indicatori statistici per direttrice)"]
["Tavola 27.1","Valutazioni sull'efficienza del servizio ferroviario regionale (voto da un minimo di 1 ad un massimo di 5) - Utenti Abbonati (frequenze per direttrice)"]
["Tavola 27.2","Valutazioni sull'efficienza del servizio ferroviario regionale (voto da un minimo di 1 ad un massimo di 5) - Utenti Occasionali (frequenze per direttrice)"]
["Tavola 28.1","Valutazioni sulla velocità/tempo di percorrenza del servizio ferroviario regionale (voto da un minimo di 1 ad un massimo di 5) - Utenti Abbonati (frequenze per direttrice)"]
["Tavola 28.2","Valutazioni sulla velocità/tempo di percorrenza del servizio ferroviario regionale (voto da un minimo di 1 ad un massimo di 5) - Utenti Occasionali (frequenze per direttrice)"]
["Tavola 29.1","Valutazioni sull'idea \"treno come mezzo del futuro\" (voto da un minimo di 1 ad un massimo di 5) - Utenti Abbonati (frequenze per direttrice)"]
["Tavola 29.2","Valutazioni sull'idea \"treno come mezzo del futuro\" (voto da un minimo di 1 ad un massimo di 5) - Utenti Occasionali (frequenze per direttrice)"]
["Tavola 30.1","Importanza rispetto ad aspetti strutturali - Utenti Abbonati (dal 1° al 5° posto - Punteggi per direttrice )"]
["Tavola 30.2","Importanza rispetto ad aspetti strutturali - Utenti Occasionali (dal 1° al 5° posto - Punteggi per direttrice )"]
["Tavola 31.1","Importanza rispetto ad aspetti del Servizio - Utenti Abbonati (dal 1° al 3° posto - Punteggi per direttrice)"]
["Tavola 31.2","Importanza rispetto ad aspetti del Servizio - Utenti Occasionali (dal 1° al 3° posto - Punteggi per direttrice)"]
["Tavola 32.1","Conoscenza dei servizi offerti - Utenti Abbonati (frequenze per direttrice)"]
["Tavola 32.2","Conoscenza dei servizi offerti - Utenti Occasionali (frequenze per direttrice)"]
["Tavola 33.1","Utilizzo del Servizio Numero Verde di Regione Toscana per inoltrare reclami - Utenti Abbonati (frequenze per direttrice)"]
["Tavola 33.2","Utilizzo del Servizio Numero Verde di Regione Toscana per inoltrare reclami - Utenti Occasionali (frequenze per direttrice)"]
["Tavola 34.1","Giudizio sulla qualità del servizio Numero Verde di Regione Toscana - Utenti Abbonati (frequenze e indicatori statistici per direttrice)  "]
["Tavola 34.2","Giudizio sulla qualità del servizio Numero Verde di Regione Toscana - Utenti Occasionali (frequenze e indicatori statistici per direttrice)  "]
["Tavola 35.1","Percezione del soggetto responsabile della qualità del Servizio ferroviario - Utenti Abbonati (frequenze per direttrice)"]
["Tavola 35.2","Percezione del soggetto responsabile della qualità del Servizio ferroviario - Utenti Occasionali (frequenze per direttrice)"]
["Tavola 36.1","Grado di responsabilità di Regione Toscana sulla qualità del Serivzio Ferroviario - Utenti Abbonati (frequenze per direttrice)  "]
["Tavola 36.2","Grado di responsabilità di Regione Toscana sulla qualità del Serivzio Ferroviario - Utenti Occasionali (frequenze per direttrice)  "]

{"sheet":"Tavola1","index":1,"n_rows":31,"n_cols":13,"rows_kept":31,"cut":false,"hidden":false,"merged":[[24,1,24,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,1,5,12],[11,1,11,12],[17,1,17,12]],"flags":["formulas_cached_only"]}
["Tavola 1 - Possesso di abbonamento al treno regionale (frequenze per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
[null,"Lei è abbonato al servizio ferroviario\n(valori assoluti)"]
[]
["Si",49939.999999956875,11679.99999997606,9156.999999973008,9011.999999979213,3192.99999998602,3359.000000010035,1990.0000000060156,3006.0000000192263,1798.999999996896,3636.9999999834854,1720.000000011382,1387.0000000169916]
["No",27243.999999989584,6412.9999999824295,6332.999999976031,4759.000000020004,2027.0000000054947,1077.9999999922966,687.9999999971003,1671.0000000045052,1005.9999999952008,1783.0000000142197,459.99999999500136,1026.000000007589]
["Utenti Abbonati",77183.99999994553,18092.999999958276,15489.999999948775,13770.999999999294,5219.999999991485,4437.000000002331,2678.000000003102,4677.00000002374,2804.9999999920865,5419.999999997744,2180.0000000063937,2413.000000024601]
[]
[null,"(valori percentuali)"]
[]
["Si",0.6470252902154866,0.6455535289892773,0.5911555842481142,0.6544187059748511,0.6116858237531089,0.757043047105763,0.7430918595980995,0.6427196921111756,0.6413547237083677,0.6710332103293356,0.7889908256909804,0.5748031496074807]
["No",0.35297470978452544,0.35444647101073445,0.4088444157519028,0.3455812940251433,0.38831417624689674,0.24295695289423716,0.2569081404019057,0.35728030788882265,0.358645276291636,0.3289667896706571,0.21100917430901478,0.4251968503925109]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
[null,"Si tratta di un abbonamento Pegaso?\n(valori assoluti)"]
[]
["Si",9232.198232130122,1791.518796988797,1303.544815461899,1781.266331654203,758.7326732639992,1305.6758064555013,168.87614678949996,210.9473684224001,587.2383419679,638.5572519054984,234.03887689140007,451.8018223290011]
["No",30207.72505499102,7534.9172932175525,5342.924428806785,5162.653266319763,1794.0866336555046,1386.9419354880026,926.5366972504986,2603.8815789640134,913.4818652834015,2393.201526706691,1441.3822894263863,707.7175398719993]
["Non so\nNon risponde",10500.076712837585,2353.5639097695985,2510.530755704398,2068.0804020053033,640.1806930664999,666.3822580664983,894.5871559659988,191.17105263280007,298.2797927456001,605.2412213712986,44.57883369360001,227.48063781599987]
["Utenti Abbonati",49939.999999956875,11679.99999997606,9156.999999973008,9011.999999979213,3192.999999986017,3359.000000010035,1990.0000000060156,3006.0000000192263,1798.999999996896,3636.9999999834854,1720.000000011382,1387.0000000169916]
[]
[null,"(valori percentuali)"]
[]
["Si",0.1848658036070904,0.15338345864661548,0.14235500878734753,0.1976549413735366,0.23762376237623611,0.3887096774193512,0.08486238532110023,0.07017543859649066,0.326424870466322,0.17557251908396973,0.1360691144708438,0.32574031890660865]
["No",0.6048803575293774,0.6451127819548799,0.5834797891036949,0.5728643216080417,0.5618811881188103,0.4129032258064481,0.465596330275225,0.8662280701754355,0.5077720207253906,0.6580152671755727,0.8380129589632836,0.5102505694760846]
["Non so\nNon risponde",0.21025383886356933,0.20150375939849507,0.2741652021089656,0.22948073701842805,0.2004950495049494,0.19838709677419097,0.4495412844036656,0.06359649122806964,0.1658031088082906,0.1664122137404583,0.025917926565875007,0.16400911161731296]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola2_1","index":2,"n_rows":103,"n_cols":13,"rows_kept":103,"cut":false,"hidden":false,"merged":[[66,0,66,12],[84,0,84,12],[10,0,10,12],[16,0,16,12],[25,0,25,12],[34,0,34,12],[50,0,50,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 2_1 - Profilo socio-demografico (Sesso - Titolo di studio - Età - Condizione professionale) - Utenti Abbonati (frequenze per direttrice)  "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Sesso\n(valori assoluti)"]
["Maschio",21020.739555816643,4601.744360892804,4135.938488564309,3517.2462311476843,1304.0717821725002,1435.7016129075034,871.766055048499,1344.7894736927974,755.0207253873008,1654.696183198594,761.5550755989964,638.2095672060001]
["Femmina",28919.260444141673,7078.2556390831605,5021.061511408791,5494.753768831559,1888.9282178135054,1923.2983871025115,1118.2339449574997,1661.2105263263966,1043.9792746096018,1982.3038167848927,958.4449244123934,748.7904328109988]
["Utenti Abbonati",49939.99999995832,11679.99999997606,9156.999999973008,9011.999999979213,3192.999999986017,3359.000000010035,1990.0000000060156,3006.0000000192263,1798.999999996896,3636.9999999834854,1720.000000011382,1387.0000000169916]
[]
["(valori percentuali)"]
[]
["Maschio",0.4209198949906725,0.3939849624060134,0.4516695957820794,0.39028475711893,0.40841584158415634,0.42741935483870624,0.4380733944954089,0.4473684210526268,0.41968911917098584,0.4549618320610689,0.4427645788336958,0.4601366742596839]
["Femmina",0.5790801050093274,0.6060150375939785,0.5483304042179308,0.6097152428810734,0.5915841584158401,0.5725806451612878,0.5619266055045826,0.5526315789473625,0.5803108808290178,0.5450381679389315,0.5572354211663086,0.5398633257403214]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Titolo di studio\n(valori assoluti)"]
[]
["Titolo universitario",11893.366252400034,3003.428571422404,2526.623901574298,2143.5577889398023,687.6014851454996,601.3693548404985,497.5000000015013,817.4210526367988,326.24352331550006,938.4015267132971,66.86825054040001,284.35079727]
["Diploma media superiore",26100.648419631536,7025.5639097599615,4747.478031620497,4407.879396974773,1470.0445544490017,1506.1322580690046,1113.6697247739996,1938.0789473807959,577.9170984446,1893.461068693693,709.5464362897972,710.8769931749993]
["Diploma media inferiore",10471.907636070155,1299.7293233055993,1496.6625659006977,2203.9396984874015,972.126237619498,1170.232258067999,296.6743119275001,177.98684210640005,857.5544041436012,721.8473282409981,921.295896334394,353.85876993600044]
["Licenza elementare /Nessuno",341.84763172860016,35.1278195488,64.3725834796,105.6683417083,15.806930693,43.34193548399999,13.6926605505,6.5921052632,18.6424870466,11.1053435114,14.8596112312,12.637813212]
["Non so / Non risponde",1132.2300601284996,316.15037593919993,321.86291739800015,150.954773869,47.420792079,37.92419354849999,68.46330275249998,65.92105263199998,18.6424870466,72.18473282409998,7.4298056156,25.275626424]
["Utenti Abbonati",49939.999999956875,11679.99999997606,9156.999999973008,9011.999999979213,3192.999999986017,3359.000000010035,1990.0000000060156,3006.0000000192263,1798.999999996896,3636.9999999834854,1720.000000011382,1387.0000000169916]
[]
["(valori percentuali)"]
[]
["Titolo universitario",0.23815310877874057,0.2571428571428561,0.2759226713532539,0.23785594639866253,0.2153465346534641,0.17903225806451384,0.2499999999999987,0.27192982456140075,0.1813471502590678,0.25801526717557277,0.038876889848812504,0.20501138952164133]
["Diploma media superiore",0.5226401365569499,0.6015037593984899,0.5184534270650313,0.4891122278056969,0.4603960396039585,0.44838709677419025,0.5596330275229312,0.6447368421052562,0.32124352331606293,0.5206106870229009,0.41252699784017544,0.5125284738041028]
["Diploma media inferiore",0.20968978045813372,0.11127819548872117,0.16344463971880632,0.24455611390285012,0.30445544554455223,0.34838709677418966,0.14908256880733833,0.05921052631578897,0.47668393782383595,0.19847328244274837,0.5356371490280798,0.25512528473804286]
["Licenza elementare /Nessuno",0.006845166834779643,0.0030075187969924653,0.00702987697715297,0.011725293132328422,0.0049504950495049245,0.012903225806451476,0.006880733944954074,0.0021929824561403317,0.010362694300518158,0.003053435114503829,0.008639308855291667,0.009111617312072948]
["Non so / Non risponde",0.02267180737143527,0.027067669172932185,0.03514938488576487,0.016750418760469173,0.014851485148514773,0.011290322580645043,0.03440366972477037,0.021929824561403313,0.010362694300518158,0.019847328244274882,0.004319654427645834,0.018223234624145896]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Età\n(valori assoluti)"]
[]
["14-19",7861.666653259912,1053.8345864640005,1046.0544815435005,1449.1658291424023,750.8292079174993,883.0919354864973,237.33944954199993,204.3552631592001,727.0569948174007,455.31908396739925,798.7041036769958,255.9157175429998]
["20-24",16581.62996520342,4707.127819539202,2977.2319859315016,2686.994974868195,1019.5470296984978,574.2806451629987,871.766055048499,1595.2894736943967,354.2072538854,966.164885491797,430.9287257048001,398.09111617800073]
["25-29",6104.587861328198,1510.4962405983983,1319.6379613317988,1132.1608040175017,308.2351485135003,314.22903225899984,241.90366972549992,507.5921052663995,93.212435233,416.4503816774994,137.45140388860003,123.21867881700011]
["30-34",4487.125491370402,1176.7819548848,836.8435852348006,860.4422110533012,173.87623762300007,270.88709677500003,173.44036697299995,257.0921052648002,139.8186528495,377.5816793875996,100.30237581060003,120.0592255140001]
["35-39",3752.840529439406,983.5789473664005,740.2847100154005,739.678391958101,229.20049504850016,238.3806451620001,63.89908256899998,105.47368421119997,139.8186528495,316.50229007489986,85.44276457940002,110.58086560500008]
["40-44",3134.3529815636016,649.8646616527999,756.3778558853005,634.0100502498008,173.87623762300007,249.2161290330001,77.59174311949998,105.47368421119997,93.212435233,222.10687022800008,55.723542117000015,116.8997722110001]
["45-49",2649.1876860975017,456.6616541343997,498.8875219669003,528.3417085415006,197.5866336625001,249.2161290330001,95.84862385349997,92.28947368479997,74.5699481864,338.71297709769976,22.289416846800002,94.78359909000005]
["50-54",2294.809611321103,526.9172932319997,386.2355008776002,377.3869346725003,158.06930693000004,249.2161290330001,91.28440366999997,52.73684210559999,74.5699481864,266.5282442736001,29.719222462400005,82.14578587800003]
["55-59",1575.024301490099,281.0225563904,354.0492091378002,256.62311557730004,79.034653465,222.12741935550008,73.02752293599998,32.960526316,65.2487046631,133.2641221368,33.434125270200006,44.232346242]
["60-64",683.0746074615997,175.639097744,112.65202108929999,181.1457286428,15.806930693,48.75967741949999,27.385321100999995,13.1842105264,18.6424870466,66.63206106839998,7.4298056156,15.797266514999999]
["65 e più",385.60844764720014,87.819548872,48.2794376097,90.5728643214,23.7103960395,43.34193548399999,22.821100917499997,0,9.3212435233,22.2106870228,18.574514039,18.956719818]
["Non so / Non risponde",430.0918637761001,70.2556390976,80.4657293495,75.4773869345,63.227722772,16.253225806499998,13.6926605505,39.552631579199996,9.3212435233,55.526717556999984,0,6.318906606]
["Utenti Abbonati",49939.999999956875,11679.99999997606,9156.999999973008,9011.999999979213,3192.999999986017,3359.000000010035,1990.0000000060156,3006.0000000192263,1798.999999996896,3636.9999999834854,1720.000000011382,1387.0000000169916]
[]
["(valori percentuali)"]
[]
["14-19",0.15742223975303765,0.09022556390977401,0.11423550087873582,0.16080402010050432,0.23514851485148366,0.2629032258064481,0.11926605504587058,0.06798245614035031,0.4041450777202085,0.12519083969465677,0.46436285097192465,0.18451025056947706]
["20-24",0.33203103654821264,0.4030075187969906,0.32513181019332504,0.2981574539363508,0.3193069306930669,0.1709677419354817,0.4380733944954089,0.5307017543859592,0.196891191709845,0.2656488549618323,0.2505399568034584,0.2870159453302984]
["25-29",0.12223844335869984,0.1293233082706759,0.14411247803163577,0.125628140703519,0.0965346534653461,0.09354838709677317,0.12155963302752194,0.16885964912280538,0.05181347150259079,0.11450381679389343,0.07991360691144793,0.08883826879271133]
["30-34",0.08985033022375405,0.10075187969924759,0.09138840070298868,0.09547738693467443,0.054455445544554185,0.08064516129032175,0.08715596330275159,0.08552631578947299,0.07772020725388619,0.10381679389313007,0.05831533477321876,0.08656036446469308]
["35-39",0.0751469869732208,0.08421052631578908,0.08084358523725921,0.08207705192629906,0.07178217821782144,0.07096774193548316,0.032110091743119004,0.03508771929824529,0.07772020725388619,0.08702290076335908,0.049676025917927094,0.07972665148063836]
["40-44",0.062762374480703,0.055639097744360606,0.08260105448154746,0.07035175879397061,0.054455445544554185,0.07419354838709603,0.03899082568807308,0.03508771929824529,0.05181347150259079,0.061068702290076604,0.032397408207343756,0.08428246013667484]
["45-49",0.05304741061473347,0.03909774436090203,0.05448154657293555,0.058626465661642174,0.06188118811881158,0.07419354838709603,0.048165137614678506,0.030701754385964636,0.04145077720207263,0.09312977099236672,0.0129589632829375,0.06833712984054714]
["50-54",0.04595133382705416,0.04511278195488696,0.042179261862917844,0.04187604690117296,0.04950495049504925,0.07419354838709603,0.04587155963302715,0.01754385964912265,0.04145077720207263,0.07328244274809192,0.017278617710583335,0.05922551252847418]
["55-59",0.0315383320282631,0.024060150375939723,0.03866432337434136,0.0284757118927976,0.024752475247524622,0.06612903225806385,0.03669724770642172,0.010964912280701658,0.03626943005181355,0.03664122137404595,0.019438444924406252,0.031890660592255315]
["60-64",0.013677905636007,0.015037593984962329,0.012302284710017698,0.02010050251256301,0.0049504950495049245,0.014516129032257909,0.013761467889908147,0.004385964912280663,0.010362694300518158,0.018320610687022967,0.004319654427645834,0.011389521640091185]
["65 e più",0.007721434674560134,0.007518796992481164,0.005272407732864728,0.010050251256281504,0.007425742574257386,0.012903225806451476,0.01146788990825679,0,0.005181347150259079,0.006106870229007658,0.010799136069114583,0.013667425968109421]
["Non so / Non risponde",0.008612171881787575,0.006015037593984931,0.008787346221441212,0.008375209380234587,0.019801980198019698,0.004838709677419304,0.006880733944954074,0.013157894736841988,0.005181347150259079,0.01526717557251914,0,0.004555808656036474]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Condizione professionale\n(valori assoluti)"]
[]
["Imprenditore",114.30114192859999,0,48.2794376097,0,7.9034653465,5.4177419355,4.5642201835,0,0,44.42137404559999,3.7149028078,0]
["Libero professionista",2531.710889791799,720.1203007504,724.1915641455005,407.57788944630033,118.5519801975,97.519354839,82.15596330299998,79.10526315839998,55.927461139799995,194.34351144950006,11.144708423400001,41.072892939]
["Artigiano, commerciante...",1576.3116156497003,210.7669172928,177.02460456890003,603.8190954760007,142.262376237,97.519354839,59.33486238549998,26.3684210528,65.2487046631,99.9480916026,37.14902807800001,56.870159453999996]
["Dirigente",517.2371210095998,140.5112781952,128.7451669592,75.4773869345,31.613861386,21.670967742,4.5642201835,26.3684210528,9.3212435233,49.97404580129999,3.7149028078,25.275626424]
["Funzionario/quadro",1094.850579208599,386.40601503679983,209.21089630870006,135.8592964821,63.227722772,37.92419354849999,63.89908256899998,32.960526316,37.2849740932,83.29007633549999,3.7149028078,41.072892939]
["Impiegato, insegnante",12133.556584333557,2669.714285708801,2526.623901574298,2551.135678386097,403.07673267150045,991.4467741964968,374.2660550470006,461.44736842399965,438.09844559509986,1166.0610686969962,182.03023758220004,369.65603645100055]
["Operaio",2457.9422418089994,403.9699248111998,354.0492091378002,573.6281407022007,63.227722772,292.55806451699993,54.77064220199998,39.552631579199996,65.2487046631,272.08091602930006,237.75377969920007,101.10250569600007]
["Altro lavoratore dipendente",1844.3303004643005,439.09774435999975,321.86291739800015,226.4321608035,410.98019801800046,189.62096774250006,27.385321100999995,52.73684210559999,0,127.71145038110002,7.4298056156,41.072892939]
["Casalinga",136.87714509520004,17.5639097744,16.0931458699,45.2864321607,7.9034653465,16.253225806499998,0,0,0,11.1053435114,3.7149028078,18.956719818]
["Studente",25949.43026031026,6340.571428558374,4232.497363783707,4166.351758784376,1833.603960388005,1506.1322580690046,1241.467889912002,2221.5394736984013,1099.9067357494014,1471.458015260495,1185.05399568819,650.847380418]
["Pensionato",391.1724302665001,87.819548872,16.0931458699,75.4773869345,23.7103960395,70.43064516149998,27.385321100999995,0,18.6424870466,27.7633587785,18.574514039,25.275626424]
["Disoccupato, non occupato",212.36444145420003,17.5639097744,64.3725834796,0,31.613861386,21.670967742,9.128440367,6.5921052632,9.3212435233,27.7633587785,14.8596112312,9.478359909]
["Altro",60.9390750746,17.5639097744,0,30.1909547738,0,0,0,13.1842105264,0,0,0,0]
["Non so / Non risponde",918.9761735627999,228.3308270672,337.95606326790016,120.7638190952,55.3242574255,10.835483871,41.07798165149999,46.14473684239999,0,61.07938931269998,11.144708423400001,6.318906606]
["Utenti Abbonati",49939.999999956875,11679.99999997606,9156.999999973008,9011.999999979213,3192.999999986017,3359.000000010035,1990.0000000060156,3006.0000000192263,1798.999999996896,3636.9999999834854,1720.000000011382,1387.0000000169916]
[]
["(valori percentuali)"]
[]
["Imprenditore",0.0022887693618081437,0,0.005272407732864728,0,0.0024752475247524623,0.0016129032258064347,0.002293577981651358,0,0,0.012213740458015314,0.002159827213822917,0]
["Libero professionista",0.05069505185810944,0.061654135338345545,0.07908611599297097,0.045226130653266805,0.03712871287128693,0.02903225806451583,0.04128440366972443,0.026315789473683973,0.031088082901554473,0.05343511450381702,0.00647948164146875,0.02961275626423708]
["Artigiano, commerciante...",0.031564109244114166,0.018045112781954795,0.01933216168717067,0.06700167504187678,0.04455445544554432,0.02903225806451583,0.029816513761467645,0.008771929824561327,0.03626943005181355,0.02748091603053446,0.02159827213822917,0.04100227790432826]
["Dirigente",0.010357171025431447,0.012030075187969861,0.01405975395430594,0.008375209380234587,0.009900990099009849,0.006451612903225739,0.002293577981651358,0.008771929824561327,0.005181347150259079,0.013740458015267227,0.002159827213822917,0.018223234624145896]
["Funzionario/quadro",0.021923319567672093,0.03308270676691711,0.02284710017574716,0.015075376884422257,0.019801980198019698,0.011290322580645043,0.032110091743119004,0.010964912280701658,0.020725388601036315,0.022900763358778716,0.002159827213822917,0.02961275626423708]
["Impiegato, insegnante",0.2429626869111741,0.22857142857142748,0.2759226713532539,0.2830820770519287,0.1262376237623757,0.2951612903225766,0.18807339449541166,0.1535087719298231,0.24352331606217664,0.320610687022901,0.10583153347732294,0.26651480637813413]
["Operaio",0.04921790632381101,0.03458646616541334,0.03866432337434136,0.06365159128978294,0.019801980198019698,0.08709677419354746,0.02752293577981629,0.013157894736841988,0.03626943005181355,0.07480916030534383,0.1382289416846667,0.07289293849658363]
["Altro lavoratore dipendente",0.03693092311705833,0.0375939849624058,0.03514938488576487,0.02512562814070376,0.12871287128712816,0.056451612903225236,0.013761467889908147,0.01754385964912265,0,0.03511450381679404,0.004319654427645834,0.02961275626423708]
["Casalinga",0.0027408319001865885,0.0015037593984962327,0.0017574692442882424,0.005025125628140752,0.0024752475247524623,0.004838709677419304,0,0,0,0.003053435114503829,0.002159827213822917,0.013667425968109421]
["Studente",0.5196121397743826,0.5428571428571378,0.4622144112478086,0.46231155778894656,0.5742574257425728,0.44838709677419025,0.6238532110091703,0.7390350877192922,0.6113989637305721,0.40458015267175595,0.6889848812095046,0.4692482915717568]
["Pensionato",0.007832848022964314,0.007518796992481164,0.0017574692442882424,0.008375209380234587,0.007425742574257386,0.020967741935483647,0.013761467889908147,0,0.010362694300518158,0.007633587786259572,0.010799136069114583,0.018223234624145896]
["Disoccupato, non occupato",0.004252391699126621,0.0015037593984962327,0.00702987697715297,0,0.009900990099009849,0.006451612903225739,0.004587155963302716,0.0021929824561403317,0.005181347150259079,0.007633587786259572,0.008639308855291667,0.006833712984054711]
["Altro",0.001220245796448791,0.0015037593984962327,0,0.003350083752093835,0,0,0,0.004385964912280663,0,0,0,0]
["Non so / Non risponde",0.01840160539774917,0.019548872180451028,0.03690685413005311,0.01340033500837534,0.017326732673267235,0.0032258064516128694,0.020642201834862216,0.01535087719298232,0,0.016793893129771056,0.00647948164146875,0.004555808656036474]
["Utenti Abbonati",1.0000000000000369,0.9999999999999926,1.0000000000000107,1.0000000000000069,0.9999999999999966,0.99999999999999,0.9999999999999933,0.9999999999999915,1,1,1,1.0000000000000064]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola2_2","index":3,"n_rows":104,"n_cols":13,"rows_kept":104,"cut":false,"hidden":false,"merged":[[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[67,0,67,12],[85,0,85,12],[11,0,11,12],[17,0,17,12],[26,0,26,12],[35,0,35,12],[51,0,51,12]],"flags":["formulas_cached_only"]}
["Tavola 2_2 - Profilo socio-demografico (Sesso - Titolo di studio - Età - Condizione professionale) - Utenti Occasionali (frequenze per direttrice)  "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Sesso\n(valori assoluti)"]
[]
["Maschio",10569.73716487284,2356.2916666601986,2717.609195391997,1527.5802469200032,800.4051282073009,470.0284360156006,242.58959537470022,691.1465968604991,368.2678571410997,802.9154334101986,163.80487804700007,429.0981308443005]
["Femmina",16674.26283511653,4056.7083333221753,3615.3908045840058,3231.419753099995,1226.5948717982003,607.9715639767,445.41040462239914,979.8534031439984,637.7321428540996,980.0845666039983,296.19512194800063,596.9018691632987]
["Utenti Occasionali",27243.999999990083,6412.9999999824295,6332.999999976031,4759.000000020004,2027.0000000054947,1077.9999999922966,687.9999999971003,1671.0000000045052,1005.9999999952008,1783.0000000142197,459.99999999500136,1026.000000007589]
[]
["(valori percentuali)"]
[]
["Maschio",0.3879656865686642,0.36742424242424054,0.4291187739463576,0.320987654320988,0.39487179487179636,0.4360189573459735,0.3526011560693643,0.4136125654450244,0.36607142857142794,0.4503171247357236,0.35609756097560885,0.4182242990654255]
["Femmina",0.6120343134313097,0.6325757575757508,0.5708812260536379,0.6790123456790107,0.6051282051282069,0.5639810426540303,0.6473988439306343,0.5863874345549711,0.6339285714285705,0.5496828752642635,0.6439024390243897,0.5817757009345843]
["Utenti Occasionali",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Titolo di studio\n(valori assoluti)"]
[]
["Titolo universitario",7390.3685181392075,2137.6666666608016,1868.3563218319923,846.0444444479992,623.6923076940002,270.7772511828999,174.98265895880013,516.1727748704996,197.6071428562,399.57293869239936,24.682926828999996,330.8130841146004]
["Diploma media superiore",13093.938738741572,3206.499999991187,2996.649425276,2373.6246913680043,706.8512820532005,398.50236966540035,369.8497109810996,971.1047120444985,476.05357142629936,949.9281184007983,175.02439024200012,469.85046729320055]
["Diploma media inferiore",5645.234957954989,825.9166666643988,1213.2183907999984,1398.3234567960021,540.5333333347999,352.5213270117002,99.42196531750002,148.72774869150007,278.44642857009995,373.1860465145994,242.34146341200042,172.59813084240017]
["Licenza elementare /Nessuno",615.7512277531996,109.31249999970002,157.718390804,70.503703704,72.7641025643,56.1990521323,11.9306358381,0,44.9107142855,45.2346723048,11.219512195,35.957943925500004]
["Non so / Non risponde",498.70655740069986,133.60416666630002,97.057471264,70.503703704,83.1589743592,0,31.815028901599995,34.994764398,8.9821428571,15.0782241016,6.731707317000001,16.7803738319]
["Utenti Occasionali",27243.999999989584,6412.9999999824295,6332.999999976031,4759.000000020004,2027.0000000054947,1077.9999999922966,687.9999999971003,1671.0000000045052,1005.9999999952008,1783.0000000142197,459.99999999500136,1026.000000007589]
[]
["(valori percentuali)"]
[]
["Titolo universitario",0.2712659124262969,0.33333333333333204,0.29501915708811993,0.17777777777777745,0.3076923076923086,0.25118483412322345,0.25433526011560703,0.3089005235602082,0.19642857142857126,0.22410147991543056,0.053658536585365686,0.3224299065420599]
["Diploma media superiore",0.48061733734938256,0.49999999999999567,0.47318007662835015,0.4987654320987659,0.34871794871794987,0.3696682464454991,0.5375722543352592,0.5811518324607302,0.4732142857142847,0.5327695560253631,0.3804878048780479,0.4579439252336503]
["Diploma media inferiore",0.2072102098795018,0.128787878787878,0.19157088122605243,0.29382716049382734,0.2666666666666673,0.3270142180094799,0.1445086705202312,0.089005235602094,0.276785714285714,0.2093023255813927,0.5268292682926823,0.16822429906542252]
["Licenza elementare /Nessuno",0.02260135177482877,0.01704545454545447,0.02490421455938685,0.014814814814814802,0.03589743589743599,0.05213270142180111,0.01734104046242774,0,0.0446428571428571,0.02536997885835067,0.024390243902438952,0.035046728971962995]
["Non so / Non risponde",0.018305188569993046,0.020833333333333242,0.015325670498084216,0.014814814814814802,0.04102564102564114,0,0.04624277456647396,0.020942408376963286,0.008928571428571421,0.008456659619450224,0.014634146341463372,0.016355140186916063]
["Utenti Occasionali",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Età\n(valori assoluti)"]
[]
["14-19",2663.8103169684955,340.08333333240006,558.080459768,763.7901234599993,228.6871794878001,173.70616113619997,47.72254335239999,104.98429319400003,143.7142857136,131.93446088899987,91.99999999899998,79.10747663610006]
["20-24",6626.431266545103,1493.9374999959002,1467.994252867996,1151.560493832,405.4000000010999,132.83412322180004,266.4508670509002,647.4031413629992,215.5714285704,444.8076109971993,103.21951219399996,297.2523364508003]
["25-29",4282.998932924712,1068.833333330398,1043.367816088,552.2790123479996,343.0307692317,132.83412322180004,107.37572254290004,446.1832460744997,134.7321428565,263.8689217779996,53.85365853600002,136.64018691690012]
["30-34",2558.213187877198,582.9999999983999,618.741379308,411.2716049399997,207.89743589800008,122.61611374320005,31.815028901599995,174.9738219900001,107.7857142852,154.55179704139982,44.87804878000001,100.68224299140009]
["35-39",2173.724116699697,558.7083333318,630.873563216,329.0172839519998,145.5282051286,61.308056871599995,47.72254335239999,69.989528796,80.8392857139,143.24312896519984,20.195121950999997,86.29906542120007]
["40-44",1963.6449530037999,607.2916666649998,436.758620688,340.7679012359998,124.7384615388,51.090047393,19.8843930635,69.989528796,53.8928571426,177.16913319379978,26.926829267999995,55.13551401910003]
["45-49",1785.0046879236008,497.9791666653001,412.494252872,340.7679012359998,114.3435897439,86.85308056810001,35.79190751429999,52.492146597,35.9285714284,116.8562367873999,29.170731706999995,62.32710280420004]
["50-54",1314.6302034266994,376.52083333230007,266.908045976,235.0123456799999,83.1589743592,97.07109004670002,31.815028901599995,17.497382199,26.946428571299997,109.31712473659991,22.439024389999997,47.94392523400002]
["55-59",951.9029885108991,218.62499999940005,230.511494252,129.25679012400002,93.5538461541,45.9810426537,15.9075144508,26.2460732985,53.8928571426,67.85200845719999,26.926829267999995,43.14953271060001]
["60-64",1022.0611618263989,218.62499999940005,218.379310344,199.76049382799994,83.1589743592,76.6350710895,35.79190751429999,34.994764398,53.8928571426,49.0042283302,13.463414634,38.35514018720001]
["65 e più",1615.614849001699,400.8124999989001,351.833333332,270.26419753199986,145.5282051286,97.07109004670002,39.76878612699999,17.497382199,89.821428571,101.77801268579992,26.926829267999995,74.31308411270005]
["Non so / Non risponde",285.9633352815,48.5833333332,97.057471264,35.251851852,51.9743589745,0,7.9537572254,8.7486910995,8.9821428571,22.6173361524,0,4.7943925234]
["Utenti Occasionali",27243.999999989584,6412.9999999824295,6332.999999976031,4759.000000020004,2027.0000000054947,1077.9999999922966,687.9999999971003,1671.0000000045052,1005.9999999952008,1783.0000000142197,459.99999999500136,1026.000000007589]
[]
["(valori percentuali)"]
[]
["14-19",0.09777603571316672,0.053030303030302796,0.08812260536398424,0.16049382716049354,0.11282051282051317,0.1611374407582943,0.06936416184971093,0.06282722513088988,0.14285714285714274,0.07399577167018938,0.19999999999999937,0.07710280373831864]
["20-24",0.24322534380221836,0.23295454545454441,0.23180076628352314,0.24197530864197508,0.2,0.1232227488151663,0.38728323699421974,0.38743455497382034,0.2142857142857141,0.24947145877378119,0.22439024390243828,0.2897196261682277]
["25-29",0.15720888756887202,0.1666666666666656,0.1647509578544053,0.11604938271604918,0.16923076923076966,0.1232227488151663,0.1560693641618497,0.2670157068062817,0.1339285714285713,0.1479915433403787,0.11707317073170702,0.13317757009345949]
["30-34",0.09390005828359184,0.09090909090909047,0.09770114942528688,0.08641975308641961,0.10256410256410287,0.11374407582938428,0.04624277456647396,0.10471204188481649,0.10714285714285705,0.08668076109936469,0.09756097560975582,0.09813084112149646]
["35-39",0.0797872601930894,0.08712121212121171,0.0996168582375474,0.0691358024691357,0.07179487179487198,0.05687203791469212,0.06936416184971093,0.04188481675392657,0.0803571428571428,0.08033826638477704,0.04390243902439011,0.08411214953271125]
["40-44",0.07207623524462453,0.09469696969696922,0.06896551724137898,0.07160493827160483,0.061538461538461695,0.0473933649289101,0.02890173410404623,0.04188481675392657,0.05357142857142853,0.09936575052854,0.058536585365853475,0.05373831775700995]
["45-49",0.065519185432546,0.07765151515151482,0.06513409961685791,0.07160493827160483,0.05641025641025656,0.08056872037914718,0.052023121387283204,0.03141361256544493,0.035714285714285685,0.06553911205073917,0.06341463414634127,0.060747663551402556]
["50-54",0.048253934937131183,0.05871212121212095,0.04214559386973159,0.04938271604938265,0.04102564102564114,0.09004739336492922,0.04624277456647396,0.010471204188481643,0.02678571428571426,0.06131078224101407,0.0487804878048779,0.04672897196261734]
["55-59",0.034939912953724235,0.03409090909090894,0.03639846743295001,0.027160493827160473,0.046153846153846274,0.04265402843601909,0.023121387283236986,0.015706806282722464,0.05357142857142853,0.038054968287526,0.058536585365853475,0.0420560747663556]
["60-64",0.03751509183037695,0.03409090909090894,0.03448275862068949,0.04197530864197526,0.04102564102564114,0.07109004739336515,0.052023121387283204,0.020942408376963286,0.05357142857142853,0.027484143763213228,0.02926829268292674,0.037383177570093865]
["65 e più",0.05930167556167658,0.06249999999999972,0.05555555555555528,0.05679012345679004,0.07179487179487198,0.09004739336492922,0.05780346820809245,0.010471204188481643,0.0892857142857142,0.05708245243128897,0.058536585365853475,0.0724299065420569]
["Non so / Non risponde",0.010496378478990213,0.007575757575757541,0.015325670498084216,0.007407407407407401,0.025641025641025706,0,0.011560693641618493,0.0052356020942408215,0.008928571428571421,0.012684989429175335,0,0.004672897196261732]
["Utenti Occasionali",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Condizione professionale\n(valori assoluti)"]
[]
["Imprenditore",285.4336982857001,97.16666666640002,84.925287356,35.251851852,10.3948717949,5.1090047393,7.9537572254,17.497382199,8.9821428571,3.7695560254,0,14.383177570199999]
["Libero professionista",2535.6963003706023,655.8749999981995,703.666666664,270.26419753199986,218.2923076929001,102.18009478600003,51.69942196509999,157.47643979100008,62.8749999997,203.55602537159973,6.731707317000001,103.07943925310009]
["Artigiano, commerciante...",1497.3086680300976,303.64583333250005,376.097701148,258.51358024799987,114.3435897439,91.96208530740002,23.861271676199998,87.48691099500002,53.8928571426,109.31712473659991,13.463414634,64.72429906590004]
["Dirigente",363.8545385141,145.74999999960002,97.057471264,35.251851852,10.3948717949,5.1090047393,15.9075144508,8.7486910995,8.9821428571,15.0782241016,0,21.5747663553]
["Funzionario/quadro",244.9156742129,97.16666666640002,36.396551724,35.251851852,20.7897435898,5.1090047393,0,8.7486910995,17.9642857142,18.847780127,2.243902439,2.3971962617]
["Impiegato, insegnante",5301.303628839603,1518.2291666625003,1310.2758620639975,963.5506172879991,166.31794871840003,224.79620852919987,111.35260115560004,253.71204188550016,143.7142857136,350.56871036219945,71.80487804800002,186.98130841260019]
["Operaio",1727.4785126948009,242.91666666600005,461.022988504,411.2716049399997,72.7641025643,102.18009478600003,35.79190751429999,17.497382199,89.821428571,135.70401691439986,100.97560975499997,57.53271028080003]
["Altro lavoratore dipendente",1101.8189453552993,242.91666666600005,242.64367816,129.25679012400002,311.84615384700004,25.545023696500003,11.9306358381,61.2408376965,0,52.7737843556,4.487804878,19.1775700936]
["Casalinga",749.344354545599,133.60416666630002,72.793103448,141.007407408,114.3435897439,40.8720379144,15.9075144508,17.497382199,80.8392857139,60.3128964064,31.414634145999994,40.75233644890001]
["Studente",9820.980996666667,2198.395833327301,1977.5459770039913,1868.3481481560061,696.4564102583005,291.21327014009995,330.0809248540998,918.6125654474986,368.2678571410997,603.128964063999,163.80487804700007,405.12616822730047]
["Pensionato",1833.4789542585995,376.52083333230007,424.62643678,364.26913580399975,166.31794871840003,122.61611374320005,31.815028901599995,43.7434554975,71.8571428568,116.8562367873999,38.146341463,76.71028037440006]
["Disoccupato, non occupato",1100.330590688599,206.47916666610004,363.96551724,141.007407408,83.1589743592,56.1990521323,27.838150288899996,43.7434554975,53.8928571426,75.39112050799997,24.682926828999996,23.971962617]
["Altro",96.98151583260001,48.5833333332,12.132183908,11.750617284,10.3948717949,0,7.9537572254,0,0,3.7695560254,0,2.3971962617]
["Non so / Non risponde",585.0736216945999,145.74999999960002,169.850574712,94.004938272,31.184615384700002,5.1090047393,15.9075144508,34.994764398,44.9107142855,33.9260042286,2.243902439,7.1915887851]
["Utenti Occasionali",27243.999999989584,6412.9999999824295,6332.999999976031,4759.000000020004,2027.0000000054947,1077.9999999922966,687.9999999971003,1671.0000000045052,1005.9999999952008,1783.0000000142197,459.99999999500136,1026.000000007589]
[]
["(valori percentuali)"]
[]
["Imprenditore",0.010476937978483673,0.015151515151515084,0.01340996168582369,0.007407407407407401,0.005128205128205142,0.00473933649289101,0.011560693641618493,0.010471204188481643,0.008928571428571421,0.002114164904862556,0,0.014018691588785196]
["Libero professionista",0.09307356850578372,0.10227272727272674,0.11111111111111056,0.05679012345679004,0.10769230769230802,0.09478672985782023,0.07514450867052018,0.09424083769633483,0.0625,0.11416490486257787,0.014634146341463372,0.10046728971962733]
["Artigiano, commerciante...",0.05495920819375532,0.04734848484848464,0.05938697318007634,0.05432098765432091,0.05641025641025656,0.0853080568720382,0.034682080924855474,0.052356020942408224,0.05357142857142853,0.06131078224101407,0.02926829268292674,0.06308411214953343]
["Dirigente",0.01335540076766404,0.022727272727272627,0.015325670498084216,0.007407407407407401,0.005128205128205142,0.00473933649289101,0.023121387283236986,0.0052356020942408215,0.008928571428571421,0.008456659619450224,0,0.021028037383177794]
["Funzionario/quadro",0.008989710549588666,0.015151515151515084,0.0057471264367815805,0.007407407407407401,0.010256410256410284,0.00473933649289101,0,0.0052356020942408215,0.017857142857142842,0.01057082452431278,0.004878048780487791,0.002336448598130866]
["Impiegato, insegnante",0.1945860970797838,0.2367424242424232,0.2068965517241365,0.20246913580246875,0.08205128205128229,0.20853080568720433,0.16184971098265896,0.15183246073298393,0.14285714285714274,0.19661733615221738,0.15609756097560934,0.18224299065420774]
["Operaio",0.06340766820934743,0.03787878787878771,0.07279693486590003,0.08641975308641961,0.03589743589743599,0.09478672985782023,0.052023121387283204,0.010471204188481643,0.0892857142857142,0.07610993657505194,0.2195121951219505,0.05607476635514082]
["Altro lavoratore dipendente",0.040442627564077245,0.03787878787878771,0.03831417624521054,0.027160493827160473,0.15384615384615427,0.023696682464455054,0.01734104046242774,0.03664921465968575,0,0.029598308668075782,0.009756097560975582,0.01869158878504693]
["Casalinga",0.027504931527891848,0.020833333333333242,0.011494252873563161,0.029629629629629603,0.05641025641025656,0.03791469194312808,0.023121387283236986,0.010471204188481643,0.0803571428571428,0.033826638477800895,0.06829268292682905,0.039719626168224734]
["Studente",0.36048234461424244,0.34280303030302883,0.3122605363984645,0.39259259259259355,0.3435897435897447,0.2701421800947875,0.4797687861271671,0.5497382198952854,0.36607142857142794,0.33826638477800836,0.35609756097560885,0.39485981308411683]
["Pensionato",0.06729844935616285,0.05871212121212095,0.06704980842911845,0.07654320987654309,0.08205128205128229,0.11374407582938428,0.04624277456647396,0.02617801047120411,0.07142857142857137,0.06553911205073917,0.08292682926829244,0.07476635514018777]
["Disoccupato, non occupato",0.04038799701545366,0.03219696969696956,0.05747126436781581,0.029629629629629603,0.04102564102564114,0.05213270142180111,0.04046242774566472,0.02617801047120411,0.05357142857142853,0.0422832980972511,0.053658536585365686,0.02336448598130866]
["Altro",0.0035597385050887198,0.007575757575757541,0.001915708812260527,0.0024691358024691336,0.005128205128205142,0,0.011560693641618493,0,0,0.002114164904862556,0,0.002336448598130866]
["Non so / Non risponde",0.02147532013268329,0.022727272727272627,0.02681992337164738,0.01975308641975307,0.015384615384615425,0.00473933649289101,0.023121387283236986,0.020942408376963286,0.0446428571428571,0.019027484143763002,0.004878048780487791,0.007009345794392599]
["Utenti Occasionali",1.0000000000000067,0.9999999999999957,0.9999999999999933,1,1,1,0.9999999999999992,0.9999999999999962,0.9999999999999988,0.9999999999999877,0.9999999999999971,1.0000000000000115]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola3_1","index":4,"n_rows":56,"n_cols":13,"rows_kept":56,"cut":false,"hidden":false,"merged":[[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[32,0,32,12],[39,0,39,12],[47,0,47,12],[15,0,15,12],[25,0,25,12]],"flags":["formulas_cached_only"]}
["Tavola 3_1 - Comportamenti sull'utilizzo del treno regionale - Utenti Abbonati (frequenze per direttrice)  "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Da quanto tempo utilizza il treno regionale come mezzo di spostamento?\n(valori assoluti)"]
[]
["E' la prima volta",140.8071624786,17.5639097744,16.0931458699,30.1909547738,7.9034653465,16.253225806499998,13.6926605505,13.1842105264,0,22.2106870228,3.7149028078,0]
["Meno di 1 anno",9473.69621746658,3091.2481202944045,1979.4569419976947,860.4422110533012,300.3316831670003,568.8629032274987,365.1376146800005,705.3552631623991,400.8134715018999,799.5847328207977,156.02591792760003,246.43735763399982]
["Da 1 a 2 anni",9574.621525979906,2335.9999999951983,1512.7557117705976,1569.9296482376026,553.2425742550004,606.7870967759985,342.3165137625004,646.0263157935992,344.8860103621,594.1358778598986,828.4233261393954,240.11845102799984]
["Da 2 a 4 anni",10172.80334266702,2458.9473684159993,1673.6871704695966,2068.0804020053033,600.6633663340001,606.7870967759985,383.39449541400063,586.6973684247994,456.7409326416998,699.6366412181982,401.2095032424001,236.95899772499985]
["4 anni ed oltre",20099.680882950757,3653.293233075209,3910.634446385709,4407.879396974773,1628.113861379003,1544.0564516175052,880.8944954154989,1041.5526315855982,587.2383419679,1482.5633587718949,315.76673866300007,647.687927115]
["Non so / Non ricordo",478.39086841520003,122.9473684208,64.3725834796,75.4773869345,102.7450495045,16.253225806499998,4.5642201835,13.1842105264,9.3212435233,38.86870228989999,14.8596112312,15.797266514999999]
["Utenti Abbonati",49939.99999995806,11679.999999976013,9156.999999973099,9011.999999979282,3192.999999986004,3359.0000000100013,1990.0000000060006,3006.000000019196,1798.9999999968995,3636.9999999834895,1720.0000000113955,1387.0000000169994]
[]
["(valori percentuali)"]
[]
["E' la prima volta",0.0028195266815922754,0.0015037593984962387,0.001757469244288225,0.0033500837520938093,0.0024752475247524722,0.0048387096774193524,0.006880733944954126,0.004385964912280708,0,0.006106870229007651,0.0021598272138229,0]
["Meno di 1 anno",0.18970156622896547,0.26466165413533843,0.2161687170474511,0.0954773869346737,0.09405940594059403,0.16935483870967696,0.1834862385321103,0.23464912280701755,0.2227979274611399,0.21984732824427483,0.09071274298056181,0.17767653758542137]
["Da 1 a 2 anni",0.19172249751677908,0.2,0.1652021089630929,0.17420435510887836,0.17326732673267317,0.18064516129032207,0.17201834862385335,0.21491228070175442,0.19170984455958556,0.1633587786259543,0.48164146868250396,0.17312072892938493]
["Da 2 a 4 anni",0.20370050746246623,0.2105263157894734,0.18277680140597505,0.2294807370184263,0.18811881188118793,0.18064516129032207,0.19266055045871586,0.1951754385964913,0.25388601036269426,0.1923664122137405,0.23326133909287325,0.1708428246013667]
["4 anni ed oltre",0.4024765895668329,0.3127819548872185,0.4270650263620397,0.48911222780569313,0.5099009900990102,0.4596774193548401,0.4426605504587149,0.3464912280701753,0.32642487046632135,0.4076335877862593,0.18358531317494653,0.46697038724373596]
["Non so / Non ricordo",0.009579312543364072,0.010526315789473674,0.0070298769771529,0.008375209380234522,0.03217821782178214,0.0048387096774193524,0.0022935779816513754,0.004385964912280708,0.005181347150259068,0.010687022900763388,0.0086393088552916,0.01138952164009112]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Nel suo nucleo familiare ci sono altre persone che usano il treno regionale almeno una volta al mese?\n(valori assoluti)"]
[]
["Si",12812.80503501272,2722.4060150320015,2446.1581722247975,2777.567839189594,576.9529702945002,1300.2580645200012,451.857798166501,613.0657894775993,400.8134715018999,1032.7969465601968,156.02591792760003,334.9020501180003]
["No",34545.37904168838,8606.315789455955,6533.817223179361,5298.512562801861,2141.8391089015076,2047.9064516190135,1478.8073394540063,2313.828947383204,1398.186528494999,2504.2549618206904,1188.76889849599,1033.1412300809957]
["Non so / Non risponde",2581.8159232580047,351.2781954879999,177.02460456890003,935.9195979878014,474.20792079000057,10.835483871,59.33486238549998,79.10526315839998,0,99.9480916026,375.2051835878001,18.956719818]
["Utenti Abbonati",49939.99999995832,11679.99999997606,9156.999999973008,9011.999999979213,3192.999999986017,3359.000000010035,1990.0000000060156,3006.0000000192263,1798.999999996896,3636.9999999834854,1720.000000011382,1387.0000000169916]
[]
["(valori percentuali)"]
[]
["Si",0.25656397747343634,0.23308270676691623,0.2671353251318126,0.30820770519263213,0.1806930693069298,0.3870967741935447,0.22706422018348496,0.20394736842105063,0.22279792746114035,0.2839694656488552,0.09071274298056252,0.24145785876993334]
["No",0.6917376660335844,0.7368421052631503,0.7135325131810222,0.5879396984924637,0.6707920792079196,0.6096774193548364,0.7431192660550432,0.7697368421052578,0.7772020725388613,0.6885496183206108,0.6911447084233275,0.7448747152619604]
["Non so / Non risponde",0.05169835649299478,0.030075187969924647,0.01933216168717067,0.10385259631490903,0.1485148514851479,0.0032258064516128694,0.029816513761467645,0.026315789473683973,0,0.02748091603053446,0.21814254859611462,0.013667425968109421]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Quante?\n(valori assoluti)"]
[]
["1  persona ",9181.615158113247,1791.5187969888027,1882.8980667783046,1962.412060296991,450.4975247505009,872.256451615498,333.18807339550114,441.6710526343991,344.8860103620999,749.6106870194967,145.80371911760002,463.93038554520155]
["2  persone",2179.5858078368947,351.27819548800005,402.3286467475003,543.437185928401,110.64851485100004,292.55806451699937,68.46330275249997,46.14473684240002,37.2849740932,227.65954198369968,44.653637465200006,145.4559959991001]
["3 persone ed oltre [3-10]",654.4225191619996,65.01691729319998,144.83831282910003,214.68154351950017,5.4120588981,135.44354838750004,25.17046720069998,13,18.6424870466,36.88226199479999,2.243902439,50.0098460823]
["Non so / Non risponde",572.5550660596007,368.8421052623996,16.0931458699,45.2864321607,0,0,9.128440366999996,112.06578947439999,0,11.105343511400001,5.958805246800001,11.1132991294]
["Utenti Abbonati",12812.805035012456,2722.4060150320083,2446.15817222481,2777.567839189571,576.952970294501,1300.2580645200092,451.8577981665006,613.0657894775985,400.8134715019002,1032.7969465601955,198.66006426860005,670.5095267559997]
[]
["(valori percentuali)"]
[]
["1  persona ",0.7165968055412872,0.6580645161290313,0.7697368421052618,0.706521739130439,0.7808219178082193,0.6708333333333271,0.7373737373737389,0.720430107526882,0.8604651162790691,0.7258064516129032,0.7339357291280488,0.6919072243309484]
["2  persone",0.1701099643583842,0.12903225806451576,0.16447368421052574,0.1956521739130459,0.19178082191780796,0.22499999999999792,0.15151515151515127,0.0752688172043013,0.09302325581395343,0.22043010752688239,0.22477410157698163,0.21693352621376244]
["3 persone ed oltre [3-10]",0.05107566355483559,0.02388215311537047,0.05921052631578924,0.07729119717275355,0.009380416042121175,0.10416666666666596,0.05570439926639302,0.0213058092561814,0.046511627906976716,0.03571104864091535,0.011295186313672548,0.07458484046342077]
["Non so / Non risponde",0.04468616079734519,0.1354838709677414,0.0065789473684210245,0.01630434782608713,0,0,0.02020202020202017,0.1827956989247316,0,0.010752688172043058,0.02999498298129687,0.016574408991871282]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola3_2","index":5,"n_rows":56,"n_cols":13,"rows_kept":56,"cut":false,"hidden":false,"merged":[[32,0,32,12],[39,0,39,12],[47,0,47,12],[15,0,15,12],[25,0,25,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 3_2 - Comportamenti sull'utilizzo del treno regionale - Utenti Occasionali (frequenze per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Da quanto tempo utilizza il treno regionale come mezzo di spostamento?\n(valori assoluti)"]
[]
["E' la prima volta",877.1942149759989,218.62499999940005,218.379310344,176.25925925999996,20.7897435898,30.654028435800004,11.9306358381,43.7434554975,62.8749999997,49.0042283302,8.975609756,35.957943925500004]
["Meno di 1 anno",4457.47884572901,1214.5833333299988,1201.0862068919985,411.2716049399997,291.05641025720007,132.83412322180004,123.28323699370006,376.1937172784999,134.7321428565,384.4947145907994,56.09756097500002,131.8457943935001]
["Da 1 a 2 anni",3987.501606625198,777.333333331199,934.178160916,881.2962962999992,291.05641025720007,137.94312796110003,55.676300577799985,183.7225130895001,134.7321428565,248.79069767639965,210.92682926600028,131.8457943935001]
["Da 2 a 4 anni",3923.387684202793,923.0833333307984,715.798850572,916.5481481519992,291.05641025720007,132.83412322180004,127.26011560640006,253.71204188550016,134.7321428565,211.09513742239972,83.024390243,134.24299065520012]
["4 anni ed oltre",13152.085843772373,3242.9374999910865,3081.5747126320007,2220.866666676006,997.9076923104017,577.3175355409003,357.91907514299965,726.141361258499,467.0714285691994,836.8414376387985,89.75609755999999,553.7523364526996]
["Non so / Non ricordo",846.3518046841992,36.4374999999,181.98275862,152.758024692,135.1333333337,66.41706161089999,11.9306358381,87.48691099500002,71.8571428568,52.7737843556,11.219512195,38.35514018720001]
["Utenti Occasionali",27243.999999989574,6412.999999982383,6332.999999975999,4759.000000020004,2027.0000000055018,1077.9999999923004,687.9999999970997,1671.0000000044993,1005.9999999951993,1783.0000000141972,459.99999999500034,1026.0000000076]
[]
["(valori percentuali)"]
[]
["E' la prima volta",0.03219770279607747,0.034090909090909186,0.03448275862068966,0.03703703703703699,0.010256410256410248,0.028436018957345963,0.017341040462427754,0.026178010471204202,0.0625,0.027484143763213575,0.019512195121951206,0.03504672897196262]
["Meno di 1 anno",0.16361323027935382,0.1893939393939397,0.18965517241379287,0.08641975308641961,0.1435897435897435,0.12322274881516586,0.17919075144508687,0.22513089005235606,0.1339285714285715,0.2156448202959831,0.12195121951219508,0.1285046728971964]
["Da 1 a 2 anni",0.14636256080702995,0.12121212121212138,0.14750957854406133,0.18518518518518484,0.1435897435897435,0.12796208530805686,0.0809248554913295,0.1099476439790577,0.1339285714285715,0.13953488372093026,0.45853658536585395,0.1285046728971964]
["Da 2 a 4 anni",0.14400923815167724,0.14393939393939406,0.11302681992337166,0.19259259259259223,0.1435897435897435,0.12322274881516586,0.1849710982658961,0.15183246073298445,0.1339285714285715,0.11839323467230446,0.18048780487804864,0.13084112149532723]
["4 anni ed oltre",0.4827516460056308,0.5056818181818175,0.4865900383141764,0.4666666666666675,0.4923076923076927,0.5355450236966826,0.5202312138728321,0.43455497382198915,0.46428571428571397,0.46934460887949253,0.19512195121951204,0.539719626168224]
["Non so / Non ricordo",0.031065621960230626,0.005681818181818197,0.02873563218390805,0.03209876543209873,0.06666666666666661,0.06161137440758291,0.017341040462427754,0.05235602094240841,0.07142857142857147,0.029598308668076157,0.024390243902439008,0.03738317757009347]
["Utenti Occasionali",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Nel suo nucleo familiare ci sono altre persone che usano il treno regionale almeno una volta al mese?\n(valori assoluti)"]
[]
["Si",7669.353947936843,1785.4374999951017,1880.4885057399922,1574.5827160560036,239.08205128270012,439.3744075798005,198.84393063500016,358.69633507949993,260.4821428559,554.1247357337991,42.634146341000005,335.6074766380004]
["No",18363.39626613089,4396.791666654582,4391.850574696013,2749.644444456,1528.0461538502982,638.6255924124998,465.294797685899,1277.308900527001,709.5892857108998,1217.5665962042037,300.68292682600065,687.9953271078966]
["Non so / Non risponde",1211.2497859216999,230.77083333270005,60.66091954,434.77283950799966,259.8717948725001,0,23.861271676199998,34.994764398,35.9285714284,11.3086680762,116.68292682799994,2.3971962617]
["Utenti Occasionali",27243.999999990083,6412.9999999824295,6332.999999976031,4759.000000020004,2027.0000000054947,1077.9999999922966,687.9999999971003,1671.0000000045052,1005.9999999952008,1783.0000000142197,459.99999999500136,1026.000000007589]
[]
["(valori percentuali)"]
[]
["Si",0.28150616458448224,0.2784090909090899,0.29693486590038043,0.33086419753086466,0.11794871794871832,0.40758293838862736,0.28901734104046256,0.21465968586387363,0.25892857142857123,0.3107822410147952,0.09268292682926803,0.3271028037383216]
["No",0.6740345127785045,0.6856060606060546,0.6934865900383128,0.5777777777777773,0.7538461538461549,0.5924170616113761,0.6763005780346804,0.7643979057591606,0.7053571428571421,0.6828752642706076,0.6536585365853653,0.6705607476635552]
["Non so / Non risponde",0.04445932263698946,0.03598484848484833,0.009578544061302634,0.09135802469135787,0.1282051282051286,0,0.034682080924855474,0.020942408376963286,0.035714285714285685,0.006342494714587667,0.25365853658536497,0.002336448598130866]
["Utenti Occasionali",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Quante?\n(valori assoluti)"]
[]
["1  persona ",5006.425577302926,1129.5624999968984,1322.4080459719974,928.2987654359991,166.31794871840003,240.12322274709985,127.26011560640006,236.21465968650014,233.5357142846,365.6469344637994,26.926829267999995,230.13084112320024]
["2  persone",1554.8953353275995,327.93749999910005,327.568965516,376.01975308799973,41.5794871796,122.61611374320005,43.74566473969999,69.989528796,26.946428571299997,128.16490486359987,11.219512195,79.10747663610006]
["3 persone ed oltre [3-10]",1108.0330353062996,327.93749999910005,230.511494252,270.2641975319999,31.184615384700002,76.6350710895,27.838150288900003,52.492146597,0,60.3128964064,4.487804878,26.3691588787]
["Non so / Non risponde",224.62648384100004,145.74999999960002,0,11.750617284,10.3948717949,0,15.9075144508,26.2460732985,0,7.5391120508,2.243902439,4.7943925234]
["Utenti Occasionali",7669.353947936843,1785.4374999951017,1880.4885057399922,1574.5827160560036,239.08205128270012,439.3744075798005,198.84393063500016,358.69633507949993,260.4821428559,554.1247357337991,42.634146341000005,335.6074766380004]
[]
["(valori percentuali)"]
[]
["1  persona ",0.6527832215449805,0.6326530612244883,0.7032258064516144,0.5895522388059683,0.6956521739130432,0.5465116279069757,0.64,0.6585365853658541,0.896551724137931,0.6598639455782314,0.6315789473684209,0.6857142857142856]
["2  persone",0.2027413711615027,0.18367346938775497,0.1741935483870975,0.238805970149253,0.17391304347826078,0.27906976744186024,0.22,0.19512195121951223,0.10344827586206895,0.23129251700680287,0.2631578947368421,0.23571428571428563]
["3 persone ed oltre [3-10]",0.1444754072935146,0.18367346938775497,0.12258064516129083,0.17164179104477567,0.1304347826086956,0.1744186046511626,0.14,0.14634146341463417,0,0.10884353741496616,0.10526315789473684,0.07857142857142847]
["Non so / Non risponde",0.02928884041157437,0.08163265306122443,0,0.0074626865671641625,0.043478260869565195,0,0.07999999999999993,0.07317073170731708,0,0.01360544217687077,0.05263157894736842,0.01428571428571427]
["Utenti Occasionali",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola4_1","index":6,"n_rows":24,"n_cols":13,"rows_kept":24,"cut":false,"hidden":false,"merged":[[14,0,14,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 4_1 - Frequenza nell'utilizzo del treno regionale - Utenti Abbonati (frequenze per direttrice ) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["In genere con quale frequenza usa il treno regionale?"]
[]
["Da 1 a 7 volte alla settimana",49509.138903252024,11498.210116726324,9157.00000001225,8977.99245282722,3132.7547169775953,3302.7824267690053,1980.3398058339944,2993.680327857316,1768.5084745803954,3623.96415770418,1701.3043478339969,1372.602076131004]
["Qualche volta al mese",289.7193763419,45.4474708171,0,34.0075471698,60.2452830188,56.2175732216,9.6601941748,12.3196721311,30.4915254238,13.0358422939,18.695652174,9.598615917]
["Qualche volta all'anno",141.1417204098,136.3424124513,0,0,0,0,0,0,0,0,0,4.7993079585]
["Più raramente",0,0,0,0,0,0,0,0,0,0,0,0]
["Mai, era la prima volta",0,0,0,0,0,0,0,0,0,0,0,0]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Da 1 a 7 volte alla settimana",0.9913724249749364,0.9844357976653696,1,0.9962264150943396,0.9811320754716982,0.9832635983263598,0.9951456310679612,0.9959016393442622,0.9830508474576272,0.9964157706093191,0.9891304347826088,0.9896193771626296]
["Qualche volta al mese",0.005801349145812542,0.003891050583657579,0,0.0037735849056603687,0.018867924528301917,0.01673640167364014,0.004854368932038849,0.0040983606557376834,0.016949152542372926,0.0035842293906810235,0.010869565217391325,0.006920415224913473]
["Qualche volta all'anno",0.0028262258792508903,0.011673151750972737,0,0,0,0,0,0,0,0,0,0.0034602076124567367]
["Più raramente",0,0,0,0,0,0,0,0,0,0,0,0]
["Mai, era la prima volta",0,0,0,0,0,0,0,0,0,0,0,0]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola4_2","index":7,"n_rows":24,"n_cols":13,"rows_kept":24,"cut":false,"hidden":false,"merged":[[14,0,14,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 4_2 - Frequenza nell'utilizzo del treno regionale - Utenti Occasionali (frequenze per direttrice ) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["In genere con quale frequenza usa il treno regionale?"]
[]
["Da 1 a 7 volte alla settimana",15119.94770660608,3432.3098591597936,3210.276497691991,2441.7905759169985,1197.7727272731997,650.2222222217997,444.55384615319997,1162.4347826112,552.3137254908002,1156.301980202304,303.92857142909986,568.042918455599]
["Qualche volta al mese",8428.80323565528,2077.4507042282976,1984.5345622096,1744.1361256550013,552.8181818183997,342.222222222,169.3538461536,399.58695652259996,315.6078431376,414.8564356451,106.78571428590004,321.45064377719996]
["Qualche volta all'anno",3033.945067662196,692.4835680761004,1050.6359446991999,473.4083769634998,184.2727272728,85.5555555555,74.0923076922,72.6521739132,138.0784313727,150.0544554461,24.642857142900002,88.06866952799996]
["Più raramente",593.049612355,180.6478873242,87.55299539159999,74.7486910995,92.1363636364,0,0,36.3260869566,0,52.9603960398,24.642857142900002,44.03433476399999]
["Mai, era la prima volta",68.2543777369,30.1079812207,0,24.9162303665,0,0,0,0,0,8.8267326733,0,4.4034334764]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Da 1 a 7 volte alla settimana",0.5549826643149897,0.5352112676056341,0.5069124423963146,0.5130890052356039,0.5909090909090899,0.6031746031746038,0.6461538461538453,0.6956521739130423,0.5490196078431366,0.6485148514851479,0.6607142857142859,0.5536480686695284]
["Qualche volta al mese",0.3093820010149222,0.3239436619718314,0.31336405529954076,0.3664921465968604,0.2727272727272722,0.317460317460318,0.2461538461538458,0.2391304347826083,0.313725490196078,0.23267326732673163,0.2321428571428574,0.31330472103004375]
["Qualche volta all'anno",0.11136195373882286,0.1079812206572773,0.16589861751152157,0.09947643979057627,0.09090909090909079,0.0793650793650795,0.10769230769230755,0.04347826086956515,0.13725490196078413,0.08415841584158378,0.05357142857142862,0.08583690987124483]
["Più raramente",0.021768081498849894,0.02816901408450711,0.013824884792626798,0.015706806282722575,0.04545454545454539,0,0,0.021739130434782573,0,0.02970297029702957,0.05357142857142862,0.04291845493562243]
["Mai, era la prima volta",0.002505299432420409,0.004694835680751185,0,0.005235602094240859,0,0,0,0,0,0.004950495049504928,0,0.004291845493562244]
["Utenti Occasionali",1.000000000000005,1,1,1,0.9999999999999984,1,0.9999999999999987,0.9999999999999984,0.9999999999999988,0.9999999999999979,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola5_1","index":8,"n_rows":33,"n_cols":13,"rows_kept":33,"cut":false,"hidden":false,"merged":[[19,0,19,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola  5_1 - Canali di informazione per il viaggio - Utenti Abbonati (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["In generale come si tiene informato sui percorsi, gli orari ed i costi?\n(segnalazioni - valori assoluti)"]
[]
["Chiedo informazioni in stazione",17027.23496303927,3726.6926070022064,3206.7315175139956,2414.5358490558033,1415.7641509418013,1419.493723845402,579.6116504879999,813.0983606525996,792.7796610187991,1225.3691756266012,962.8260869610016,470.33217993299934]
["Telefono a Trenitalia",282.5504097293,90.8949416342,35.6303501946,68.0150943396,0,0,9.6601941748,0,15.2457627119,39.1075268817,0,23.996539792500002]
["Tramite internet",35066.145998147564,9044.046692602918,6591.614786001022,6597.464150941214,2033.278301884505,1897.3430962290029,1449.0291262199985,2525.532786875512,1143.4322033924977,2463.774193547097,327.1739130449997,993.4567474094972]
["Chiedo a parenti ed amici",666.9738312567997,90.8949416342,71.2607003892,170.037735849,90.3679245282,98.3807531378,19.3203883496,12.3196721311,0,39.1075268817,56.086956522,19.197231834]
["Consultato il libretto degli orari",3592.900651306605,545.3696498052,534.455252919,748.1660377355997,331.34905660339996,393.5230125512002,57.9611650488,49.2786885244,45.7372881357,221.60931899630003,598.2608695679999,67.19031141900001]
["Tramite agenzie di viaggio",183.8171467363,45.4474708171,0,0,30.1226415094,14.0543933054,0,0,45.7372881357,39.1075268817,9.347826087,0]
["Attraverso quotidiani locali-Riviste locali",331.4144383477,90.8949416342,71.2607003892,34.0075471698,60.2452830188,42.1631799162,0,0,0,0,28.043478260999997,4.7993079585]
["Opuscolo Memorario",354.8972984494,0,106.8910505838,68.0150943396,60.2452830188,84.3263598324,0,0,0,26.0716845878,9.347826087,0]
["Altro",340.1625868473,45.4474708171,106.8910505838,34.0075471698,15.0613207547,70.271966527,28.980582524400003,12.3196721311,0,13.0358422939,9.347826087,4.7993079585]
["Totale segnalazioni",57846.097323860246,13679.688715947124,10724.73540857462,10134.249056600418,4036.4339622596062,4019.5564853444057,2144.563106805598,3412.549180314712,2042.9322033945969,4067.182795696798,2000.434782618001,1583.7716263049965]
["Utenti che non hanno fornito segnalazioni","-","-","-","-","-","-","-","-","-","-","-","-"]
[]
["(segnalazioni - valori percentuali*)"]
[]
["Chiedo informazioni in stazione",0.2943540835211351,0.2724252491694352,0.2990033222591353,0.23825503355704689,0.3507462686567162,0.3531468531468531,0.27027027027027045,0.23826714801443946,0.38805970149253743,0.3012820512820517,0.4813084112149538,0.2969696969696972]
["Telefono a Trenitalia",0.004884519834542998,0.006644518272425237,0.0033222591362126186,0.006711409395973142,0,0,0.004504504504504509,0,0.00746268656716419,0.00961538461538462,0,0.015151515151515187]
["Tramite internet",0.6061972651642231,0.6611295681063125,0.6146179401993366,0.6510067114093961,0.5037313432835826,0.4720279720279721,0.6756756756756755,0.740072202166066,0.5597014925373132,0.6057692307692304,0.16355140186915865,0.6272727272727269]
["Chiedo a parenti ed amici",0.011530143987461149,0.006644518272425237,0.006644518272425237,0.016778523489932855,0.022388059701492505,0.02447552447552444,0.009009009009009018,0.003610108303249085,0,0.00961538461538462,0.02803738317757008,0.012121212121212147]
["Consultato il libretto degli orari",0.06211137514068062,0.03986710963455142,0.049833887043189286,0.07382550335570454,0.08208955223880583,0.09790209790209782,0.02702702702702705,0.01444043321299634,0.02238805970149257,0.05448717948717952,0.2990654205607474,0.042424242424242524]
["Tramite agenzie di viaggio",0.0031776931416335925,0.0033222591362126186,0,0,0.007462686567164168,0.0034965034965034913,0,0,0.02238805970149257,0.00961538461538462,0.004672897196261679,0]
["Attraverso quotidiani locali-Riviste locali",0.00572924455892375,0.006644518272425237,0.006644518272425237,0.003355704697986571,0.014925373134328335,0.010489510489510474,0,0,0,0,0.014018691588785038,0.003030303030303037]
["Opuscolo Memorario",0.006135198654153851,0,0.009966777408637856,0.006711409395973142,0.014925373134328335,0.02097902097902095,0,0,0,0.0064102564102564135,0.004672897196261679,0]
["Altro",0.00588047599724572,0.0033222591362126186,0.009966777408637856,0.003355704697986571,0.003731343283582084,0.01748251748251746,0.013513513513513526,0.003610108303249085,0,0.0032051282051282068,0.004672897196261679,0.003030303030303037]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola5_2","index":9,"n_rows":33,"n_cols":13,"rows_kept":33,"cut":false,"hidden":false,"merged":[[19,0,19,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola  5_2 - Canali di informazione per il viaggio - Utenti Occasionali (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["In generale come si tiene informato sui percorsi, gli orari ed i costi?\n(segnalazioni - valori assoluti)"]
[]
["Chiedo informazioni in stazione",7817.9336589508775,1625.830985917799,1721.8755760348,1519.890052356501,737.0909090911995,359.33333333310003,148.1846153844,399.58695652259996,394.509803922,503.1237623781,197.14285714319996,211.36480686720012]
["Telefono a Trenitalia",491.19524663970014,150.53990610350002,116.7373271888,49.832460733,23.0340909091,51.333333333300004,21.1692307692,0,39.4509803922,26.4801980199,8.2142857143,4.4034334764]
["Tramite internet",18981.456615115618,4636.62910798779,4786.230414740779,3089.6125654459934,1243.8409090914,564.6666666663,508.06153846079997,1416.7173913074014,591.7647058830003,1226.9158415887046,106.78571428590004,810.231759657598]
["Chiedo a parenti ed amici",495.1532681925001,180.6478873242,0,99.664921466,46.0681818182,0,42.3384615384,0,39.4509803922,44.1336633665,16.4285714286,26.4206008584]
["Consultato il libretto degli orari",1495.6909476293997,270.9718309863,87.55299539159999,473.4083769634998,161.2386363637,119.77777777770001,31.753846153799998,0,19.7254901961,105.9207920796,172.5000000003,52.841201716799986]
["Tramite agenzie di viaggio",295.25456910350005,90.3239436621,116.7373271888,24.9162303665,0,17.1111111111,0,0,19.7254901961,8.8267326733,0,17.6137339056]
["Attraverso quotidiani locali-Riviste locali",156.1567152314,0,29.1843317972,49.832460733,23.0340909091,0,10.5846153846,0,0,35.3069306932,8.2142857143,0]
["Opuscolo Memorario",111.0700365923,60.2159624414,0,24.9162303665,0,17.1111111111,0,0,0,8.8267326733,0,0]
["Altro",78.1562664907,0,29.1843317972,0,23.0340909091,17.1111111111,0,0,0,8.8267326733,0,0]
["Totale segnalazioni",29922.067323945997,7015.15962442309,6887.50230413918,5332.073298430993,2257.3409090918,1146.4444444437,762.0923076912,1816.3043478300015,1104.6274509816005,1968.3613861459048,509.28571428659995,1122.8755364819979]
["Utenti che non hanno fornito segnalazioni","-","-","-","-","-","-","-","-","-","-","-","-"]
[]
["(segnalazioni - valori percentuali*)"]
[]
["Chiedo informazioni in stazione",0.26127652124806067,0.2317596566523607,0.2500000000000007,0.28504672897196315,0.32653061224489777,0.3134328358208956,0.19444444444444445,0.22,0.357142857142857,0.2556053811659187,0.3870967741935483,0.18823529411764753]
["Telefono a Trenitalia",0.016415819178596892,0.021459227467811193,0.01694915254237293,0.009345794392523376,0.010204081632653062,0.04477611940298508,0.027777777777777776,0,0.0357142857142857,0.013452914798206246,0.01612903225806452,0.003921568627450988]
["Tramite internet",0.634363141076324,0.6609442060085833,0.6949152542372872,0.5794392523364481,0.5510204081632653,0.49253731343283585,0.6666666666666666,0.78,0.5357142857142857,0.623318385650225,0.2096774193548388,0.7215686274509799]
["Chiedo a parenti ed amici",0.016548096855468254,0.025751072961373432,0,0.018691588785046752,0.020408163265306124,0,0.05555555555555555,0,0.0357142857142857,0.022421524663677077,0.03225806451612904,0.023529411764705927]
["Consultato il libretto degli orari",0.049986216909298574,0.038626609442060145,0.012711864406779698,0.08878504672897203,0.07142857142857144,0.10447761194029852,0.041666666666666664,0,0.01785714285714285,0.05381165919282498,0.33870967741935487,0.04705882352941184]
["Tramite agenzie di viaggio",0.00986745220198118,0.012875536480686716,0.01694915254237293,0.004672897196261688,0,0.01492537313432836,0,0,0.01785714285714285,0.0044843049327354155,0,0.015686274509803953]
["Attraverso quotidiani locali-Riviste locali",0.005218780959911519,0,0.0042372881355932325,0.009345794392523376,0.010204081632653062,0,0.013888888888888888,0,0,0.017937219730941662,0.01612903225806452,0]
["Opuscolo Memorario",0.0037119773640577635,0.008583690987124477,0,0.004672897196261688,0,0.01492537313432836,0,0,0,0.0044843049327354155,0,0]
["Altro",0.0026119942063011535,0,0.0042372881355932325,0,0.010204081632653062,0.01492537313432836,0,0,0,0.0044843049327354155,0,0]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola6_1","index":10,"n_rows":35,"n_cols":13,"rows_kept":35,"cut":false,"hidden":false,"merged":[[2,2,2,12],[5,0,5,12],[20,0,20,12],[2,0,3,0],[2,1,3,1]],"flags":["formulas_cached_only"]}
["Tavola  6_1 - Motivazioni della scelta del treno regionale per il viaggio - Utenti Abbonati (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Per quali motivi in occasione di quel viaggio ha scelto di usare il treno regionale?\n(segnalazioni - valori assoluti)"]
[]
["Per la velocità",7009.071573433501,1681.5564202327014,997.6498054487993,1326.2943396222004,527.1462264144997,520.0125522998004,202.86407767080007,394.22950819519986,381.1440677975,716.9713261645,102.826086957,158.3771626305]
["Per evitare problemi di traffico e parcheggio",8882.539987042002,2181.4785992208026,1710.256809340798,2142.4754716974026,572.3301886785996,449.74058577280033,183.54368932120005,603.6639344238997,182.9491525428,430.1827956986997,224.34782608799986,201.5709342570001]
["Per ragioni di costo/Risparmio",13524.599520844204,3408.5603112825056,2672.2762645949965,2312.513207546403,707.8820754708994,491.9037656890004,540.9708737887997,1256.6065573722015,533.6016949165,795.1863799279002,401.9565217409996,403.1418685139996]
["Per la difficolta di uso di altri mezzi",8750.1305717082,2090.5836575866024,1567.7354085623983,1326.2943396222004,707.8820754708994,477.8493723836004,386.4077669919999,418.86885245739984,320.1610169499,625.7204301071998,598.2608695679999,230.36678200800014]
["Per la vicinanza stazione a casa/propria meta",8177.494172960401,1454.3190661472008,1888.4085603137978,1836.4075471692017,481.96226415039973,576.2301255214005,328.4466019432,480.4672131128998,198.1949152547,573.5770609315997,196.3043478269999,163.17647058900002]
["Per la comodità del viaggio ",17427.69493837351,4044.824902721907,3349.2529182923954,3196.7094339612054,1099.4764150930994,1335.1673640130018,637.5728155368001,776.1393442592996,564.0932203402999,1433.9426523290017,467.39130434999953,523.1245674764991]
["Per la comodità degli orari",11313.2694615862,2408.715953306303,2244.712062259797,1802.3999999994016,707.8820754708994,969.7531380726012,531.3106796139997,591.3442622927997,457.372881357,860.3655913974004,345.8695652189997,393.54325259699965]
["Per il rispetto dell'ambiente",147.5329560432,0,35.6303501946,34.0075471698,0,42.1631799162,9.6601941748,0,0,26.0716845878,0,0]
["Per la sicurezza",345.7240279972,90.8949416342,35.6303501946,136.0301886792,30.1226415094,14.0543933054,0,0,15.2457627119,0,9.347826087,14.3979238755]
["Altro",130.3731877429,0,71.2607003892,0,15.0613207547,0,0,12.3196721311,0,13.0358422939,18.695652174,0]
["Totale segnalazioni",75708.43039773131,17360.93385213222,14572.813229591386,14113.132075467014,4849.745283013397,4876.874476973804,2820.7766990415994,4533.6393442448,2652.7627118706,5475.053763438002,2365.0000000109985,2087.698961947499]
["Utenti che non hanno fornito segnalazioni",144.3142343718,45.4474708171,0,34.0075471698,0,42.1631799162,9.6601941748,0,0,13.0358422939,0,0]
[]
["(segnalazioni - valori percentuali*)"]
[]
["Per la velocità",0.09257980302340987,0.09685863874345546,0.06845965770171152,0.09397590361445776,0.10869565217391304,0.10662824207492795,0.07191780821917812,0.0869565217391304,0.14367816091954022,0.13095238095238093,0.043478260869565244,0.07586206896551728]
["Per evitare problemi di traffico e parcheggio",0.1173256391709341,0.1256544502617801,0.11735941320293397,0.15180722891566267,0.11801242236024843,0.09221902017291066,0.06506849315068497,0.13315217391304343,0.06896551724137931,0.07857142857142849,0.09486166007905139,0.09655172413793113]
["Per ragioni di costo/Risparmio",0.17864060118263242,0.1963350785340315,0.18337408312958428,0.16385542168674705,0.14596273291925463,0.10086455331412103,0.19178082191780818,0.2771739130434786,0.20114942528735633,0.14523809523809525,0.16996047430830033,0.19310344827586198]
["Per la difficolta di uso di altri mezzi",0.11557670031910221,0.12041884816753926,0.10757946210268948,0.09397590361445776,0.14596273291925463,0.09798270893371758,0.136986301369863,0.09239130434782605,0.12068965517241378,0.11428571428571423,0.25296442687747045,0.11034482758620702]
["Per la vicinanza stazione a casa/propria meta",0.1080129931369631,0.08376963350785335,0.1295843520782396,0.13012048192771083,0.09937888198757765,0.11815561959654179,0.11643835616438358,0.10597826086956517,0.07471264367816091,0.10476190476190468,0.08300395256916997,0.07816091954022994]
["Per la comodità del viaggio ",0.23019490493750547,0.2329842931937174,0.22982885085574564,0.2265060240963857,0.2267080745341615,0.27377521613832867,0.22602739726027407,0.17119565217391297,0.2126436781609195,0.26190476190476214,0.19762845849802363,0.25057471264367787]
["Per la comodità degli orari",0.14943209629564866,0.1387434554973822,0.15403422982885082,0.12771084337349398,0.14596273291925463,0.1988472622478387,0.18835616438356156,0.1304347826086956,0.17241379310344826,0.15714285714285717,0.1462450592885375,0.18850574712643672]
["Per il rispetto dell'ambiente",0.0019486991774646668,0,0.002444987775061127,0.002409638554216865,0,0.008645533141210367,0.0034246575342465765,0,0,0.004761904761904761,0,0]
["Per la sicurezza",0.004566519556421288,0.005235602094240831,0.002444987775061127,0.00963855421686746,0.006211180124223606,0.002881844380403456,0,0,0.005747126436781609,0,0.003952569169960477,0.006896551724137934]
["Altro",0.0017220431999182852,0,0.004889975550122254,0,0.003105590062111803,0,0,0.0027173913043478264,0,0.0023809523809523803,0.007905138339920953,0]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola6_2","index":11,"n_rows":35,"n_cols":13,"rows_kept":35,"cut":false,"hidden":false,"merged":[[2,2,2,12],[5,0,5,12],[20,0,20,12],[2,0,3,0],[2,1,3,1]],"flags":["formulas_cached_only"]}
["Tavola  6_2 - Motivazioni della scelta del treno regionale per il viaggio - Utenti Occasionali (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Per quali motivi in occasione di quel viaggio ha scelto di usare il treno regionale?\n(segnalazioni - valori assoluti)"]
[]
["Per la velocità",3256.7084695997,662.3755868554003,729.6082949299999,697.654450262,184.2727272728,171.111111111,63.507692307599996,217.95652173960005,157.8039215688,220.6683168325,32.8571428572,118.89270386279993]
["Per evitare problemi di traffico e parcheggio",4949.5679312441,1204.3192488280001,1284.1105990767999,946.8167539270003,299.4431818183,136.8888888888,127.01538461519999,326.93478260940003,138.0784313727,326.5891089121,49.28571428580001,110.08583690999994]
["Per ragioni di costo/Risparmio",4623.4205158145005,1234.4272300487,700.4239631327999,797.3193717280001,253.37500000010002,171.111111111,84.6769230768,653.8695652187997,177.5294117649,264.801980199,65.71428571440002,220.17167382000014]
["Per la difficolta di uso di altri mezzi",5972.0765173684,1294.6431924900999,1459.2165898599999,921.9005235605002,575.8522727274997,205.33333333320002,232.86153846119998,217.95652173960005,295.8823529415,388.3762376252,164.285714286,215.76824034360013]
["Per la vicinanza stazione a casa/propria meta",3426.0535253755006,782.8075117382004,846.3456221188,672.7382198954999,253.37500000010002,85.5555555555,63.507692307599996,217.95652173960005,78.9019607844,308.9356435655,41.07142857150001,74.85836909879997]
["Per la comodità del viaggio ",9991.520124023897,2468.8544600973964,2159.6405529927993,1694.3036649220012,806.1931818184994,479.11111111080004,296.3692307688,544.8913043489998,335.3333333337,688.4851485174011,139.64285714310003,378.6952789703997]
["Per la comodità degli orari",5841.1962772861,1324.7511737107998,1254.9262672795999,1046.4816753930004,460.6818181819998,307.9999999998,116.43076923059999,399.58695652259996,216.9803921571,300.1089108922,131.42857142880004,281.8197424896001]
["Per il rispetto dell'ambiente",92.5787374029,30.1079812207,0,24.9162303665,0,0,10.5846153846,18.1630434783,0,0,0,8.8068669528]
["Per la sicurezza",167.5939287806,90.3239436621,0,49.832460733,23.0340909091,0,0,0,0,0,0,4.4034334764]
["Altro",177.67923984220002,0,58.3686635944,49.832460733,0,17.1111111111,10.5846153846,0,19.7254901961,17.6534653466,0,4.4034334764]
["Totale segnalazioni",38498.3952667379,9092.610328651399,8492.640552985198,6901.795811520502,2856.227272728399,1574.2222222212,1005.5384615370001,2597.3152173968997,1420.2352941192,2515.618811890501,624.2857142868002,1417.9055794008002]
["Utenti che non hanno fornito segnalazioni",64.6193959178,60.2159624414,0,0,0,0,0,0,0,0,0,4.4034334764]
[]
["(segnalazioni - valori percentuali*)"]
[]
["Per la velocità",0.08459335634733464,0.07284768211920535,0.08591065292096221,0.1010830324909747,0.06451612903225809,0.10869565217391305,0.0631578947368421,0.08391608391608395,0.11111111111111112,0.087719298245614,0.05263157894736841,0.08385093167701857]
["Per evitare problemi di traffico e parcheggio",0.12856556479694262,0.13245033112582785,0.1512027491408935,0.1371841155234657,0.10483870967741939,0.08695652173913045,0.1263157894736842,0.12587412587412591,0.09722222222222222,0.12982456140350873,0.07894736842105263,0.07763975155279498]
["Per ragioni di costo/Risparmio",0.12009385024443017,0.13576158940397354,0.08247422680412372,0.1155234657039711,0.08870967741935487,0.10869565217391305,0.08421052631578946,0.25174825174825166,0.125,0.10526315789473681,0.10526315789473685,0.15527950310559013]
["Per la difficolta di uso di altri mezzi",0.15512533641962462,0.1423841059602649,0.17182130584192443,0.1335740072202166,0.2016129032258064,0.13043478260869568,0.23157894736842102,0.08391608391608395,0.20833333333333334,0.15438596491228065,0.26315789473684204,0.15217391304347833]
["Per la vicinanza stazione a casa/propria meta",0.08899211257087293,0.08609271523178814,0.09965635738831617,0.09747292418772559,0.08870967741935487,0.05434782608695653,0.0631578947368421,0.08391608391608395,0.05555555555555556,0.1228070175438596,0.06578947368421052,0.05279503105590059]
["Per la comodità del viaggio ",0.25953082082505496,0.2715231788079467,0.2542955326460481,0.24548736462093873,0.28225806451612895,0.30434782608695654,0.29473684210526313,0.20979020979020974,0.2361111111111111,0.2736842105263161,0.2236842105263158,0.2670807453416147]
["Per la comodità degli orari",0.15172570796302295,0.1456953642384106,0.147766323024055,0.1516245487364621,0.16129032258064516,0.19565217391304351,0.11578947368421051,0.15384615384615385,0.15277777777777776,0.11929824561403504,0.2105263157894737,0.19875776397515532]
["Per il rispetto dell'ambiente",0.0024047427629506108,0.003311258278145696,0,0.0036101083032490963,0,0,0.010526315789473682,0.006993006993006994,0,0,0,0.006211180124223602]
["Per la sicurezza",0.0043532705095736535,0.009933774834437088,0,0.007220216606498193,0.008064516129032261,0,0,0,0,0,0,0.003105590062111801]
["Altro",0.004615237560192866,0,0.0068728522336769775,0.007220216606498193,0,0.010869565217391306,0.010526315789473682,0,0.01388888888888889,0.00701754385964912,0,0.003105590062111801]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola7_1","index":12,"n_rows":20,"n_cols":13,"rows_kept":20,"cut":false,"hidden":false,"merged":[[12,0,12,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 7_1 - Possesso della patente di guida - Utenti Abbonati (frequenze per direttrice)   "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["E' in possesso della patente di guida ?\n(valori assoluti)"]
[]
["Si",38524.49772780375,9730.406015017594,7306.288224934545,6913.72864320014,2173.452970287508,2237.5274193615164,1620.2981651425089,2643.4342105432147,1127.8704663193012,2876.2839694525887,820.9935205237955,1074.2141230199952]
["No",10744.370710866497,1826.6466165375969,1561.0351493802973,2022.7939698446035,956.3193069264981,1116.0548387129982,351.44495412950045,329.60526316,671.1295336776004,710.7419847295981,895.2915766797944,303.3075170880001]
["Non indicato",671.1315612891005,122.9473684208,289.6766256582001,75.4773869345,63.227722772,5.4177419355,18.256880734,32.960526316,0,49.97404580129999,3.7149028078,9.478359909]
["Utenti Abbonati",49939.99999995832,11679.99999997606,9156.999999973008,9011.999999979213,3192.999999986017,3359.000000010035,1990.0000000060156,3006.0000000192263,1798.999999996896,3636.9999999834854,1720.000000011382,1387.0000000169916]
[]
["(valori percentuali)"]
[]
["Si",0.7714156533407268,0.8330827067669124,0.7978910369068561,0.7671691792294816,0.6806930693069295,0.6661290322580625,0.8142201834862366,0.8793859649122779,0.6269430051813493,0.7908396946564886,0.477321814254862,0.7744874715261971]
["No",0.21514558892421834,0.15639097744360794,0.17047451669595923,0.22445561139028733,0.29950495049504733,0.33225806451612505,0.1766055045871548,0.10964912280701658,0.37305699481865395,0.19541984732824455,0.5205183585313197,0.21867881548975082]
["Non indicato",0.013438757735075304,0.01052631578947363,0.03163444639718838,0.008375209380234587,0.019801980198019698,0.0016129032258064347,0.009174311926605432,0.010964912280701658,0,0.013740458015267227,0.002159827213822917,0.006833712984054711]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola7_2","index":13,"n_rows":20,"n_cols":13,"rows_kept":20,"cut":false,"hidden":false,"merged":[[12,0,12,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 7_2 - Possesso della patente di guida - Utenti Occasionali (frequenze per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["E' in possesso della patente di guida ?\n(valori assoluti)"]
[]
["Si",21232.676058069057,5526.354166651508,4937.798850556018,3419.429629643993,1413.702564106399,725.4786729805992,580.6242774541994,1417.2879581190025,745.5178571393,1372.118393245608,262.5365853630005,831.8271028098934]
["No",5745.549267518518,825.9166666643988,1322.4080459719974,1280.8172839560011,592.5076923093001,352.5213270117002,99.42196531750002,236.21465968650014,260.4821428559,388.2642706161994,195.2195121930002,191.7757009360002]
["Non indicato",265.77467440180004,60.72916666650001,72.793103448,58.75308642,20.7897435898,0,7.9537572254,17.497382199,0,22.6173361524,2.243902439,2.3971962617]
["Utenti Occasionali",27243.999999990083,6412.9999999824295,6332.999999976031,4759.000000020004,2027.0000000054947,1077.9999999922966,687.9999999971003,1671.0000000045052,1005.9999999952008,1783.0000000142197,459.99999999500136,1026.000000007589]
[]
["(valori percentuali)"]
[]
["Si",0.7793523732960206,0.8617424242424216,0.7796934865900373,0.7185185185185163,0.6974358974358987,0.6729857819905227,0.843930635838149,0.8481675392670146,0.7410714285714279,0.7695560253699749,0.5707317073170726,0.810747663551404]
["No",0.21089227967701546,0.128787878787878,0.208812260536397,0.26913580246913577,0.2923076923076931,0.3270142180094799,0.1445086705202312,0.14136125654450227,0.25892857142857123,0.2177589852008429,0.42439024390243824,0.18691588785046948]
["Non indicato",0.009755347026937923,0.009469696969696927,0.011494252873563161,0.012345679012345668,0.010256410256410284,0,0.011560693641618493,0.010471204188481643,0,0.012684989429175335,0.004878048780487791,0.002336448598130866]
["Utenti Occasionali",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola8_1","index":14,"n_rows":30,"n_cols":15,"rows_kept":30,"cut":false,"hidden":false,"merged":[[17,0,17,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 8_1 - Motivo principale del viaggio effettuato in occasione dell'arruolamento - Utenti Abbonati (frequenze per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Quale è il motivo principale del suo viaggio?\n(valori assoluti)"]
[]
["Andare tornare da un impegno/incontro di affari/lavoro",2863.4977360333055,667.4285714271999,354.0492091378002,558.5326633153006,63.227722772,232.9629032265001,483.8073394510012,39.552631579199996,0,438.6610687002993,0,25.275626424,null," "]
["Andare tornare dal luogo abituale di lavoro",19260.884002750518,4443.669172923207,4152.031634434209,3939.9195979808787,1035.3539603914978,1473.625806456004,196.26146789049994,731.723684215199,661.8082901543004,1554.7480915959945,427.2138228970001,644.528473812]
["Andare tornare da un luogo di studio",25109.81793884129,5989.29323307038,4248.590509653607,4151.256281397476,1794.0866336555046,1338.1822580685018,1223.2110091780016,2168.8026315927996,1034.658031086302,1415.9312977034951,1110.7559395321912,635.0501139030001]
["Andare tornare da una visita a parenti/amici",823.3047003343,122.9473684208,112.65202108929999,105.6683417083,47.420792079,108.35483871000001,27.385321100999995,19.776315789599998,55.927461139799995,83.29007633549999,111.44708423400003,28.435079726999998]
["Andare tornare da una vacanza/da un luogo di svago",836.477226206101,281.0225563904,48.2794376097,120.7638190952,118.5519801975,86.683870968,13.6926605505,13.1842105264,37.2849740932,55.526717556999984,52.008639309200014,9.478359909]
["Andare tornare da commissioni /impegni vari",542.7157361027004,70.2556390976,48.2794376097,60.3819095476,94.841584158,86.683870968,45.64220183499999,19.776315789599998,9.3212435233,61.07938931269998,14.8596112312,31.594533029999997]
["Altro",226.56427223800006,0,128.7451669592,30.1909547738,0,32.506451612999996,0,6.5921052632,0,22.2106870228,0,6.318906606]
["Non indicato",276.7383874519,105.3834586464,64.3725834796,45.2864321607,39.5173267325,0,0,6.5921052632,0,5.5526717557,3.7149028078,6.318906606]
["Utenti Abbonati",49939.99999995832,11679.99999997606,9156.999999973008,9011.999999979213,3192.999999986017,3359.000000010035,1990.0000000060156,3006.0000000192263,1798.999999996896,3636.9999999834854,1720.000000011382,1387.0000000169916]
[]
["(valori percentuali)"]
[]
["Andare tornare da un impegno/incontro di affari/lavoro",0.057338761234194936,0.05714285714285684,0.03866432337434136,0.061976549413736017,0.019801980198019698,0.06935483870967672,0.24311926605504458,0.013157894736841988,0,0.12061068702290106,0,0.018223234624145896]
["Andare tornare dal luogo abituale di lavoro",0.38568049665131343,0.3804511278195475,0.4534270650263676,0.4371859296482431,0.3242574257425718,0.43870967741935146,0.09862385321100837,0.24342105263157648,0.3678756476683948,0.42748091603053456,0.24838012958963548,0.46469248291572035]
["Andare tornare da un luogo di studio",0.5027997184393721,0.5127819548872137,0.4639718804920968,0.46063651591289967,0.5618811881188103,0.39838709677418993,0.6146788990825648,0.721491228070169,0.5751295336787589,0.38931297709923685,0.6457883369330469,0.45785876993166574]
["Andare tornare da una visita a parenti/amici",0.016485877059170748,0.01052631578947363,0.012302284710017698,0.011725293132328422,0.014851485148514773,0.0322580645161287,0.013761467889908147,0.006578947368420994,0.031088082901554473,0.022900763358778716,0.06479481641468751,0.02050113895216413]
["Andare tornare da una vacanza/da un luogo di svago",0.016749644097052444,0.024060150375939723,0.005272407732864728,0.01340033500837534,0.03712871287128693,0.025806451612902955,0.006880733944954074,0.004385964912280663,0.020725388601036315,0.01526717557251914,0.030237580993520842,0.006833712984054711]
["Andare tornare da commissioni /impegni vari",0.010867355548721532,0.006015037593984931,0.005272407732864728,0.00670016750418767,0.029702970297029545,0.025806451612902955,0.022935779816513575,0.006578947368420994,0.005181347150259079,0.016793893129771056,0.008639308855291667,0.02277904328018237]
["Altro",0.004536729520188008,0,0.01405975395430594,0.003350083752093835,0,0.009677419354838608,0,0.0021929824561403317,0,0.006106870229007658,0,0.004555808656036474]
["Non indicato",0.005541417449982598,0.009022556390977397,0.00702987697715297,0.005025125628140752,0.012376237623762311,0,0,0.0021929824561403317,0,0.0015267175572519145,0.002159827213822917,0.004555808656036474]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola8_2","index":15,"n_rows":30,"n_cols":15,"rows_kept":30,"cut":false,"hidden":false,"merged":[[17,0,17,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 8_2 - Motivo principale del viaggio effettuato in occasione dell'arruolamento - Utenti Occasionali (frequenze per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Quale è il motivo principale del suo viaggio?\n(valori assoluti)"]
[]
["Andare tornare da un impegno/incontro di affari/lavoro",2855.437430304391,546.5624999985,909.9137931,458.27407407599964,135.1333333337,86.85308056810001,119.30635838100005,96.23560209450002,125.7499999994,260.0993657525996,2.243902439,115.0654205616001,null," "]
["Andare tornare dal luogo abituale di lavoro",6192.718694226546,1906.8958333281023,1358.804597695997,998.8024691399991,436.58461538579985,296.32227487939997,43.74566473969999,306.20418848250006,125.7499999994,437.2684989463993,148.097560974,134.24299065520012]
["Andare tornare da un luogo di studio",8000.998933493364,1906.8958333281023,1504.3908045919957,1480.5777777840028,530.1384615398998,132.83412322180004,326.10404624139983,918.6125654474986,242.5178571417,471.1945031749992,159.31707316900005,328.41588785290037]
["Andare tornare da una visita a parenti/amici",2813.32549723379,582.9999999983999,618.741379308,329.0172839519998,311.84615384700004,148.1611374397,83.5144508667,139.97905759200006,197.6071428562,192.24735729539975,60.58536585300003,148.62616822540014]
["Andare tornare da una vacanza/da un luogo di svago",3663.9614611900015,740.8958333312992,1128.2931034439991,669.7851851879994,301.45128205210005,132.83412322180004,71.58381502859999,78.73821989550001,179.642857142,169.6300211429998,44.87804878000001,146.22897196370013]
["Andare tornare da commissioni /impegni vari",2977.877323872893,619.4374999982997,715.798850572,470.0246913599996,280.6615384623001,214.5781990505999,39.76878612699999,131.23036649250005,125.7499999994,211.09513742239972,44.87804878000001,124.65420560840012]
["Altro",659.5986384555994,85.02083333310001,97.057471264,317.2666666679998,20.7897435898,66.41706161089999,0,0,8.9821428571,37.695560254,0,26.3691588787]
["Non indicato",80.08202121330001,24.2916666666,0,35.251851852,10.3948717949,0,3.9768786127,0,0,3.7695560254,0,2.3971962617]
["Utenti Occasionali",27243.999999990083,6412.9999999824295,6332.999999976031,4759.000000020004,2027.0000000054947,1077.9999999922966,687.9999999971003,1671.0000000045052,1005.9999999952008,1783.0000000142197,459.99999999500136,1026.000000007589]
[]
["(valori percentuali)"]
[]
["Andare tornare da un impegno/incontro di affari/lavoro",0.10480977207111403,0.08522727272727233,0.14367816091953953,0.09629629629629613,0.06666666666666683,0.08056872037914718,0.17341040462427745,0.05759162303664905,0.125,0.14587737843551615,0.004878048780487791,0.11214953271028168]
["Andare tornare dal luogo abituale di lavoro",0.2273057808775804,0.29734848484848386,0.21455938697317856,0.20987654320987614,0.21538461538461587,0.27488151658767856,0.06358381502890169,0.1832460732984288,0.125,0.2452431289640561,0.3219512195121942,0.13084112149532862]
["Andare tornare da un luogo di studio",0.2936793030941226,0.29734848484848386,0.23754789272030466,0.3111111111111114,0.2615384615384621,0.1232227488151663,0.4739884393063579,0.5497382198952854,0.24107142857142838,0.2642706131078191,0.34634146341463323,0.320093457943929]
["Andare tornare da una visita a parenti/amici",0.10326403968708024,0.09090909090909047,0.09770114942528688,0.0691358024691357,0.15384615384615427,0.1374407582938393,0.12138728323699417,0.08376963350785319,0.19642857142857126,0.10782241014799021,0.1317073170731704,0.14485981308411383]
["Andare tornare da una vacanza/da un luogo di svago",0.13448691312550784,0.11553030303030237,0.17816091954022886,0.1407407407407405,0.14871794871794913,0.1232227488151663,0.10404624277456641,0.0471204188481674,0.1785714285714284,0.0951374207188149,0.09756097560975582,0.14252336448598296]
["Andare tornare da commissioni /impegni vari",0.10930396872243346,0.0965909090909086,0.11302681992337109,0.09876543209876526,0.13846153846153886,0.19905213270142233,0.05780346820809245,0.07853403141361236,0.125,0.11839323467230298,0.09756097560975582,0.12149532710280515]
["Altro",0.024210785437374815,0.013257575757575699,0.015325670498084216,0.06666666666666657,0.010256410256410284,0.061611374407583124,0,0,0.008928571428571421,0.02114164904862556,0,0.025700934579439526]
["Non indicato",0.00293943698477937,0.0037878787878787706,0,0.007407407407407401,0.005128205128205142,0,0.0057803468208092465,0,0,0.002114164904862556,0,0.002336448598130866]
["Utenti Occasionali",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola9_1","index":16,"n_rows":33,"n_cols":13,"rows_kept":33,"cut":false,"hidden":false,"merged":[[2,2,2,12],[5,0,5,12],[19,0,19,12],[2,0,3,0],[2,1,3,1]],"flags":["formulas_cached_only"]}
["Tavola 9_1 - Mezzi utilizzati per arrivare alla stazione di reclutamento - Utenti Abbonati (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Quale/i mezzo/i ha utilizzato per arrivare alla stazione?\n(segnalazioni - valori assoluti)"]
[]
["A piedi",21575.225954115125,3951.8796992400116,3476.1195078984056,5041.889447224565,1722.955445537004,1766.1838709730089,625.2981651395006,771.2763157943989,549.9533678746999,1660.248854954294,1627.1274298163835,382.29384966300063]
["In auto come passeggero",3413.381768812508,544.4812030063997,917.3093145843006,603.8190954760007,197.5866336625001,86.683870968,196.26146789049994,224.13157894880013,251.67357512910016,216.55419847230007,7.4298056156,167.45102505900002]
["In auto come conducente",5039.092094297778,1018.7067669152005,965.5887521940007,920.8241206009013,316.1386138600003,243.7983870975001,287.5458715605001,454.85526316079967,149.13989637280002,438.6610687002993,3.7149028078,240.11845102799984]
["In taxi",46.9252771986,0,32.1862917398,0,0,5.4177419355,0,0,9.3212435233,0,0,0]
["Con i mezzi pubblici urbani",7247.702497127227,2142.7969924767967,1351.8242530715986,1011.3969849223015,316.1386138600003,704.3064516149981,118.66972477099996,303.23684210720006,447.41968911839984,544.1618320585989,29.719222462400005,278.03189066399995]
["Con i mezzi pubblici extra-urbani",264.6320027039,52.69172932319999,16.0931458699,60.3819095476,0,27.0887096775,50.206422018499985,0,0,44.42137404559999,7.4298056156,6.318906606]
["Con un altro treno",7114.914829415934,2002.285714281596,1625.407732859897,935.9195979878014,363.5594059390004,297.9758064524999,534.0137614695012,474.6315789503996,177.10362694270006,444.2137404559993,26.004319654600003,233.79954442199985]
["In moto/In bicicletta",3329.660000626605,1088.9624060128003,595.4463971863004,317.00502512490016,71.1311881185,167.95000000050004,168.87614678949996,481.2236842135996,158.46113989610004,233.21221373940008,0,47.391799545]
["Altro mezzo",57.255949506700006,52.69172932319999,0,0,0,0,4.5642201835,0,0,0,0,0]
["Totale segnalazioni",48088.790373804375,10854.496240579205,8979.975395404203,8891.23618088407,2987.5099009770056,3299.404838719507,1985.435779822502,2709.3552631751977,1743.0725388571,3581.4732824264916,1701.4254859723833,1355.4054669870002]
["Utenti che non hanno fornito segnalazioni",1931.786036084895,860.6315789456003,177.02460456890003,135.8592964821,221.29702970200015,65.01290322599998,13.6926605505,296.6447368440001,55.927461139799995,55.526717556999984,18.574514039,31.594533029999997]
[]
["(segnalazioni - valori percentuali*)"]
[]
["A piedi",0.44865395420442716,0.3640776699029135,0.3870967741935489,0.5670628183361609,0.576719576719577,0.5353037766830886,0.31494252873563217,0.28467153284671515,0.31550802139037426,0.46356589147286764,0.9563318777292573,0.2820512820512825]
["In auto come passeggero",0.07098081990167703,0.05016181229773458,0.10215053763440865,0.06791171477079827,0.06613756613756605,0.026272577996715868,0.09885057471264355,0.08272506082725073,0.14438502673796802,0.06046511627906993,0.004366812227074279,0.12354312354312354]
["In auto come conducente",0.10478724990019182,0.09385113268608415,0.10752688172043015,0.10356536502546738,0.10582010582010572,0.07389162561576341,0.14482758620689645,0.16788321167883213,0.08556149732620322,0.12248062015503886,0.0021834061135371395,0.177156177156177]
["In taxi",0.0009758048982692195,0,0.0035842293906810023,0,0,0.0016420361247947417,0,0,0.0053475935828877,0,0,0]
["Con i mezzi pubblici urbani",0.15071500948119712,0.19741100323624555,0.15053763440860196,0.11375212224108713,0.10582010582010572,0.21346469622331588,0.05977011494252866,0.11192214111922152,0.25668449197860954,0.15193798449612408,0.01746724890829712,0.20512820512820507]
["Con i mezzi pubblici extra-urbani",0.005502987300093416,0.004854368932038832,0.0017921146953405011,0.006791171477079819,0,0.008210180623973709,0.02528735632183905,0,0,0.012403100775193824,0.004366812227074279,0.004662004662004661]
["Con un altro treno",0.14795370759193963,0.18446601941747529,0.18100358422939028,0.10526315789473734,0.12169312169312159,0.09031198686371078,0.2689655172413797,0.17518248175182483,0.10160427807486634,0.12403100775193808,0.015283842794759977,0.17249417249417237]
["In moto/In bicicletta",0.06923983686727096,0.10032362459546924,0.0663082437275986,0.035653650254669066,0.023809523809523767,0.05090311986863701,0.08505747126436772,0.17761557177615572,0.09090909090909093,0.06511627906976762,0,0.03496503496503496]
["Altro mezzo",0.001190629854933704,0.004854368932038832,0,0,0,0,0.0022988505747126415,0,0,0,0,0]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola9_2","index":17,"n_rows":33,"n_cols":13,"rows_kept":33,"cut":false,"hidden":false,"merged":[[2,2,2,12],[5,0,5,12],[19,0,19,12],[2,0,3,0],[2,1,3,1]],"flags":["formulas_cached_only"]}
["Tavola 9_2 - Mezzi utilizzati per arrivare alla stazione di reclutamento - Utenti Occasionali (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Quale/i mezzo/i ha utilizzato per arrivare alla stazione?\n(segnalazioni - valori assoluti)"]
[]
["A piedi",9974.913507846184,1906.8958333281023,2183.793103439992,2279.6197530960053,977.1179487206016,449.59241705840054,210.77456647310018,384.94240837799987,278.44642857009995,678.5200845719988,392.68292682500106,232.52803738490024]
["In auto come passeggero",3037.7568701057976,510.1249999986001,849.25287356,552.2790123479996,155.92307692350002,127.72511848250005,91.46820809210001,148.72774869150007,233.5357142846,192.24735729539975,13.463414634,163.00934579560015]
["In auto come conducente",3202.694085751493,765.1874999978991,667.27011494,575.7802469159996,145.5282051286,137.94312796110003,71.58381502859999,279.9581151840001,161.6785714278,256.32980972719963,0,141.43457944030013]
["In taxi",297.1561006589,133.60416666630002,12.132183908,82.254320988,20.7897435898,0,3.9768786127,26.2460732985,0,3.7695560254,0,14.383177570199999]
["Con i mezzi pubblici urbani",3744.305067492391,1032.395833330498,1006.971264364,446.52345679199965,395.0051282061999,107.28909952530003,39.76878612699999,201.2198952885001,107.7857142852,260.0993657525996,20.195121950999997,127.05140187010012]
["Con i mezzi pubblici extra-urbani",148.5209062033,36.4374999999,0,23.501234568,0,15.3270142179,39.76878612699999,8.7486910995,8.9821428571,3.7695560254,0,11.9859813085]
["Con un altro treno",4982.078464254627,1457.499999996,1322.4080459719974,599.2814814839995,197.50256410310007,178.81516587549996,178.95953757150014,244.96335078600015,188.6249999991,294.02536998119956,17.951219511999998,302.04672897420033]
["In moto/In bicicletta",1184.3133539517996,327.93749999910005,242.64367816,141.007407408,31.184615384700002,40.8720379144,27.838150288899996,253.71204188550016,26.946428571299997,75.39112050799997,0,16.7803738319]
["Altro mezzo",36.6220203295,12.1458333333,0,11.750617284,0,0,3.9768786127,8.7486910995,0,0,0,0]
["Totale segnalazioni",26608.36037659399,6182.229166649699,6284.471264343989,4711.997530884005,1923.0512820565018,1057.5639810351006,668.1156069336004,1557.2670157110008,1005.9999999951999,1764.1522198871976,444.29268292200106,1009.2196261757009]
["Utenti che non hanno fornito segnalazioni",697.5803381760992,255.06249999930006,48.528735632,82.254320988,103.948717949,20.4360189572,19.8843930635,113.73298429350004,0,18.847780127,15.707317072999999,19.1775700936]
[]
["(segnalazioni - valori percentuali*)"]
[]
["A piedi",0.37487892401745293,0.30844793713163104,0.34749034749034685,0.4837905236907737,0.5081081081081085,0.4251207729468602,0.3154761904761906,0.24719101123595486,0.27678571428571425,0.38461538461538447,0.8838383838383841,0.23040380047505943]
["In auto come passeggero",0.11416550389094836,0.08251473477406683,0.13513513513513536,0.11720698254364069,0.08108108108108102,0.12077294685990336,0.13690476190476186,0.09550561797752809,0.23214285714285718,0.10897435897435898,0.030303030303030228,0.16152019002375298]
["In auto come conducente",0.12036420284538608,0.12377210216110006,0.10617760617760637,0.12219451371571051,0.07567567567567561,0.13043478260869562,0.10714285714285707,0.1797752808988764,0.16071428571428573,0.14529914529914528,0,0.14014251781472684]
["In taxi",0.011167771950363878,0.021611001964636545,0.001930501930501934,0.01745635910224437,0.010810810810810801,0,0.0059523809523809494,0.016853932584269656,0,0.0021367521367521396,0,0.014251781472684072]
["Con i mezzi pubblici urbani",0.14071912040044618,0.16699410609037296,0.16023166023166052,0.09476309226932651,0.20540540540540517,0.10144927536231882,0.05952380952380948,0.12921348314606743,0.10714285714285715,0.1474358974358974,0.04545454545454534,0.12589073634204276]
["Con i mezzi pubblici extra-urbani",0.005581738374753306,0.005893909626719057,0,0.00498753117206982,0,0.014492753623188397,0.05952380952380948,0.005617977528089885,0.008928571428571428,0.0021367521367521396,0,0.01187648456057006]
["Con un altro treno",0.1872373341965522,0.23575638506876231,0.21042471042471037,0.12718204488778032,0.10270270270270264,0.1690821256038646,0.2678571428571429,0.15730337078651688,0.1875,0.16666666666666666,0.0404040404040403,0.29928741092636585]
["In moto/In bicicletta",0.044509069224482514,0.053045186640471524,0.03861003861003868,0.029925187032418924,0.016216216216216203,0.038647342995169066,0.04166666666666664,0.16292134831460675,0.026785714285714284,0.04273504273504278,0,0.016627078384798086]
["Altro mezzo",0.001376335099614575,0.001964636542239686,0,0.00249376558603491,0,0,0.0059523809523809494,0.005617977528089885,0,0,0,0]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola10_1","index":18,"n_rows":33,"n_cols":13,"rows_kept":33,"cut":false,"hidden":false,"merged":[[19,0,19,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 10_1 - Mezzi utilizzati per raggiungere la propria meta - Utenti Abbonati (segnalazioni per direttrice)"]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Quale/i mezzo/i utilizzerà per raggiungere la sua meta una volta sceso da questo treno?\n(segnalazioni - valori assoluti)"]
[]
["A piedi",24633.907434297253,5163.789473673545,4393.4288224826505,4815.457286421037,1817.7970296950145,1706.5887096825177,958.4862385350025,1588.697368431197,652.4870466310019,1849.039694648092,1211.0583153427845,477.0774487529981]
["In auto come passeggero",3907.3829642973674,702.5563909759998,1029.9613356735963,573.6281407022011,205.4900990090001,205.87419354899984,187.1330275235,171.39473684319984,205.06735751259976,205.44885496089978,215.46436285240006,205.36446469500044]
["In auto come conducente",8546.936612303813,2371.1278195440073,1577.1282952501972,1524.6432160769027,276.62128712749984,590.5338709694979,292.11009174400056,593.2894736879987,382.1709844552998,516.3984732800982,144.88120950420006,278.03189066400057]
["In taxi",54.31442169770003,17.5639097744,32.18629173979999,0,0,0,4.5642201835,0,0,0,0,0]
["Con i mezzi pubblici urbani",6594.460865241773,1633.4436090192014,1158.7065026327937,1388.7839195948,561.1460396015016,384.65967742049884,82.155963303,210.9473684224,233.0310880824998,555.2671755699978,111.44708423400003,274.8724373610016]
["Con i mezzi pubblici extra-urbani",546.0871992950999,140.51127819520002,80.4657293495,45.2864321607,0,146.27903225850005,82.15596330299996,0,9.3212435233,27.763358778499992,11.144708423400001,3.1594533030000003]
["Con un altro treno",2245.1341960083882,544.4812030063996,321.86291739799924,241.5276381904004,197.58663366249976,173.36774193600002,292.11009174400067,138.43421052719967,65.24870466310004,199.8961832051998,7.4298056156,63.18906605999996]
["In moto/In bicicletta",3253.1327184448032,1001.1428571407996,547.1669595766003,392.4824120594005,86.9381188115,140.86129032300005,109.54128440399995,309.8289473703998,279.63730569900014,294.2916030520997,18.574514039000004,72.66742596900005]
["Altro mezzo",165.84349701109997,105.38345864639999,0,0,23.710396039499997,10.835483870999997,4.5642201835,0,0,5.5526717557000005,0,15.797266515]
["Totale segnalazioni",49947.19990859729,11679.99999997595,9140.906854103137,8981.80904520544,3169.289603946515,3359.000000010015,2012.8211009235042,3012.5921052823933,1826.963730566801,3653.6580152505867,1720.0000000113846,1390.1594533200011]
["Utenti che non hanno fornito segnalazioni",347.5360380205,105.38345864639997,96.5588752194,45.2864321607,39.517326732499996,10.835483870999997,0,26.368421052799995,9.3212435233,11.105343511400001,0,3.1594533030000003]
[]
["(segnalazioni - valori percentuali*)"]
[]
["A piedi",0.49319896769742794,0.44210526315789195,0.48063380281689927,0.5361344537815091,0.5735660847880318,0.5080645161290352,0.47619047619047644,0.527352297592998,0.35714285714285804,0.5060790273556228,0.7041036717062608,0.34318181818181653]
["In auto come passeggero",0.07823027059470453,0.060150375939849864,0.11267605633802853,0.06386554621848795,0.06483790523690745,0.06129032258064484,0.09297052154194992,0.05689277899343552,0.11224489795918348,0.056231003039513824,0.12526997840172902,0.14772727272727293]
["In auto come conducente",0.17111943468191596,0.203007518796994,0.17253521126760651,0.1697478991596653,0.08728179551122148,0.17580645161290182,0.14512471655328796,0.19693654266958424,0.20918367346938754,0.1413373860182371,0.08423326133909366,0.2]
["In taxi",0.0010874367691701375,0.001503759398496247,0.0035211267605634033,0,0,0,0.00226757369614512,0,0,0,0,0]
["Con i mezzi pubblici urbani",0.132028639789809,0.1398496240601511,0.12676056338028185,0.15462184873949683,0.17705735660847846,0.1145161290322572,0.04081632653061216,0.07002188183807455,0.1275510204081631,0.15197568389057745,0.06479481641468743,0.1977272727272737]
["Con i mezzi pubblici extra-urbani",0.01093328955966365,0.01203007518796998,0.00880281690140851,0.005042016806722723,0,0.04354838709677401,0.040816326530612144,0,0.005102040816326528,0.007598784194528901,0.0064794816414687414,0.002272727272727271]
["Con un altro treno",0.04495015136217753,0.046616541353383625,0.035211267605633964,0.026890756302521232,0.06234413965087245,0.05161290322580623,0.145124716553288,0.04595185995623632,0.03571428571428572,0.05471124620060805,0.004319654427645827,0.045454545454545386]
["In moto/In bicicletta",0.06513143328150513,0.08571428571428605,0.05985915492957791,0.04369747899159698,0.027431421446383913,0.04193548387096757,0.05442176870748285,0.10284463894967194,0.15306122448979592,0.08054711246200628,0.010799136069114569,0.05227272727272726]
["Altro mezzo",0.0033203762636262162,0.009022556390977482,0,0,0.007481296758104702,0.003225806451612888,0.00226757369614512,0,0,0.0015197568389057807,0,0.011363636363636355]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola10_2","index":19,"n_rows":33,"n_cols":13,"rows_kept":33,"cut":false,"hidden":false,"merged":[[19,0,19,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 10_2 - Mezzi utilizzati per raggiungere la propria meta - Utenti Occasionali (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Quale/i mezzo/i utilizzerà per raggiungere la sua meta una volta sceso da questo treno?\n(segnalazioni - valori assoluti)"]
[]
["A piedi",12613.958251065094,2659.9374999926945,2693.344827575997,2385.375308652004,1081.0666666696013,526.2274881479007,338.03468207949976,857.3717277509987,377.24999999819966,1040.3974630103987,343.31707316700084,311.63551402100035]
["In auto come passeggero",2717.431382719094,534.4166666652001,655.137931032,540.5283950639996,93.5538461541,107.28909952530003,79.537572254,157.47643979100008,224.5535714275,124.39534883819988,47.12195121900001,153.42056074880014]
["In auto come conducente",3650.4949714511895,1129.5624999968984,934.178160916,540.5283950639996,207.89743589800008,148.1611374397,75.56069364129999,218.71727748750013,98.8035714281,169.6300211429998,29.170731706999995,98.28504672970008]
["In taxi",146.1265845513,12.1458333333,60.66091954,47.002469136,0,0,3.9768786127,0,8.9821428571,3.7695560254,0,9.5887850468]
["Con i mezzi pubblici urbani",4120.178337362197,1105.2708333302983,897.781609192,834.2938271639993,322.2410256419,153.270142179,47.72254335239999,96.23560209450002,197.6071428562,211.09513742239972,26.926829267999995,227.73364486150024]
["Con i mezzi pubblici extra-urbani",141.0772793392,36.4374999999,0,11.750617284,10.3948717949,20.4360189572,19.8843930635,8.7486910995,0,26.3868921778,2.243902439,4.7943925234]
["Con un altro treno",2985.0521003836893,704.4583333313993,849.25287356,329.0172839519998,249.47692307760013,102.18009478600003,87.49132947940001,236.21465968650014,98.8035714281,124.39534883819988,0,203.7616822445002]
["In moto/In bicicletta",862.5311798797989,230.77083333270005,218.379310344,129.25679012400002,31.184615384700002,25.545023696500003,35.79190751429999,87.48691099500002,8.9821428571,71.62156448259998,6.731707317000001,16.7803738319]
["Altro mezzo",134.224509445,24.2916666666,24.264367816,0,31.184615384700002,5.1090047393,3.9768786127,17.497382199,17.9642857142,7.5391120508,0,2.3971962617]
["Totale segnalazioni",27371.074596196562,6437.29166664899,6332.9999999759975,4817.753086440003,2027.0000000055015,1088.2180094709006,691.9768786097999,1679.7486911039994,1032.9464285664997,1779.2304439887982,455.51219511700083,1028.397196269301]
["Utenti che non hanno fornito segnalazioni",193.58361207630003,72.87499999980001,24.264367816,23.501234568,20.7897435898,5.1090047393,3.9768786127,26.2460732985,0,7.5391120508,4.487804878,4.7943925234]
[]
["(segnalazioni - valori percentuali*)"]
[]
["A piedi",0.4608499460528272,0.4132075471698111,0.4252873563218388,0.49512195121951275,0.5333333333333335,0.4835680751173712,0.4885057471264365,0.5104166666666661,0.3652173913043476,0.5847457627118643,0.7536945812807887,0.30303030303030304]
["In auto come passeggero",0.09928113611939458,0.08301886792452844,0.103448275862069,0.11219512195121935,0.04615384615384612,0.09859154929577463,0.1149425287356322,0.09375000000000008,0.21739130434782616,0.06991525423728814,0.1034482758620688,0.14918414918414916]
["In auto come conducente",0.1333705389834587,0.17547169811320756,0.14750957854406135,0.11219512195121935,0.10256410256410253,0.13615023474178398,0.10919540229885058,0.13020833333333345,0.09565217391304351,0.09533898305084744,0.06403940886699494,0.09557109557109555]
["In taxi",0.005338722966017765,0.0018867924528301917,0.009578544061302686,0.009756097560975603,0,0,0.005747126436781611,0,0.008695652173913045,0.0021186440677966123,0,0.009324009324009315]
["Con i mezzi pubblici urbani",0.1505303828273783,0.17169811320754716,0.14176245210727975,0.1731707317073168,0.15897435897435885,0.14084507042253513,0.06896551724137931,0.057291666666666706,0.19130434782608702,0.11864406779661013,0.05911330049261072,0.22144522144522144]
["Con i mezzi pubblici extra-urbani",0.005154247007854192,0.005660377358490574,0,0.0024390243902439007,0.005128205128205125,0.018779342723004685,0.02873563218390805,0.005208333333333336,0,0.014830508474576285,0.004926108374384228,0.004662004662004658]
["Con un altro treno",0.10905863742735504,0.109433962264151,0.1340996168582376,0.06829268292682918,0.12307692307692306,0.09389671361502344,0.12643678160919544,0.140625,0.09565217391304351,0.06991525423728814,0,0.19813519813519814]
["In moto/In bicicletta",0.031512507002544016,0.035849056603773646,0.03448275862068967,0.026829268292682912,0.015384615384615375,0.023474178403755857,0.05172413793103448,0.05208333333333336,0.008695652173913045,0.04025423728813562,0.014778325123152684,0.016317016317016302]
["Altro mezzo",0.0049038816131702625,0.0037735849056603835,0.0038314176245210743,0,0.015384615384615375,0.004694835680751171,0.005747126436781611,0.010416666666666671,0.01739130434782609,0.004237288135593225,0,0.002331002331002329]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola11_1","index":20,"n_rows":20,"n_cols":13,"rows_kept":20,"cut":false,"hidden":false,"merged":[[12,0,12,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola11_1 - Motivazione della scelta della stazione di partenza - Utenti Abbonati (frequenze per direttrice)   "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["La stazione di partenza utilizzata in occasione di quel viaggio è…\n(valori assoluti)"]
[]
["La piu' vicina al'abitazione o alla meta",42942.96047886707,9771.20622567652,8194.98054475804,7753.720754714417,2967.080188675897,2740.606694553004,1661.5533980655969,2463.9344262200116,1478.8389830542965,3154.673835123787,1551.739130441998,1204.6262975835007]
["Più lontana ma meglio servita",3532.8729777744,863.5019455249,427.5642023352,680.1509433959998,90.3679245282,323.2510460242001,173.88349514640004,332.6311475396999,167.7033898309,273.7526881719,56.086956522,143.97923875499998]
["più lontana ma comunque piu' utile per motivi personali",3464.1665433635,1045.2918287932998,534.455252919,578.1283018865998,135.55188679230002,295.14225941340004,154.5631067968,209.43442622869998,152.457627119,208.57347670240003,112.173913044,38.39446366800001]
["Utenti Abbonati",49940.00000000497,11679.999999994721,9157.00000001224,9011.999999997017,3192.999999996397,3358.9999999906045,1990.0000000087969,3005.9999999884117,1799.0000000041964,3636.999999998087,1720.000000007998,1387.0000000065008]
[]
["(valori percentuali)"]
[]
["La piu' vicina al'abitazione o alla meta",0.8598910788719022,0.8365758754863816,0.8949416342412456,0.8603773584905663,0.9292452830188678,0.8158995815899583,0.8349514563106794,0.8196721311475417,0.8220338983050844,0.8673835125448024,0.902173913043478,0.8685121107266436]
["Più lontana ma meglio servita",0.07074235037593209,0.07392996108949403,0.04669260700389084,0.07547169811320738,0.02830188679245286,0.09623430962343087,0.08737864077669918,0.11065573770491757,0.09322033898305103,0.07526881720430134,0.03260869565217395,0.10380622837370235]
["più lontana ma comunque piu' utile per motivi personali",0.06936657075216571,0.08949416342412433,0.058365758754863564,0.06415094339622628,0.04245283018867929,0.08786610878661077,0.07766990291262149,0.0696721311475407,0.08474576271186457,0.05734767025089627,0.0652173913043479,0.027681660899653966]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola11_2","index":21,"n_rows":20,"n_cols":13,"rows_kept":20,"cut":false,"hidden":false,"merged":[[12,0,12,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola11_2 - Motivazione della scelta della stazione di partenza - Utenti Occasionali (frequenze per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["La stazione di partenza utilizzata in occasione di quel viaggio è…\n(valori assoluti)"]
[]
["La piu' vicina al'abitazione o alla meta",22989.412832953454,5299.004694843188,5194.811059901576,4310.507853404484,1750.5909090916018,855.555555554999,550.3999999992002,1434.8804347857015,789.0196078440008,1535.8514851542066,418.9285714292997,849.8626609451978]
["Più lontana ma meglio servita",2443.2987024304,752.6995305175004,700.4239631327999,274.0785340315,92.1363636364,119.77777777770001,31.753846153799998,108.9782608698,59.176470588300006,194.1881188126,0,110.08583690999994]
["più lontana ma comunque piu' utile per motivi personali",1811.2884646315003,361.2957746484001,437.764976958,174.4136125655,184.2727272728,102.66666666660001,105.84615384599999,127.1413043481,157.8039215688,52.9603960398,41.07142857150001,66.05150214599998]
["Utenti Occasionali",27244.000000015356,6413.000000009089,6332.999999992377,4759.000000001484,2027.000000000802,1077.9999999992992,687.9999999990001,1671.0000000036014,1006.0000000011008,1783.0000000066066,460.00000000079973,1026.0000000011978]
[]
["(valori percentuali)"]
[]
["La piu' vicina al'abitazione o alla meta",0.8438339756621823,0.8262910798122062,0.8202764976958519,0.9057591623036646,0.8636363636363638,0.7936507936507934,0.8,0.8586956521739132,0.7843137254901962,0.8613861386138619,0.9107142857142857,0.8283261802575104]
["Più lontana ma meglio servita",0.08968208421777357,0.11737089201877962,0.11059907834101422,0.05759162303664941,0.045454545454545414,0.1111111111111112,0.04615384615384614,0.06521739130434777,0.05882352941176466,0.10891089108910852,0,0.10729613733905596]
["più lontana ma comunque piu' utile per motivi personali",0.06648394012004402,0.0563380281690142,0.0691244239631339,0.036649214659685986,0.09090909090909083,0.09523809523809532,0.1538461538461538,0.07608695652173907,0.1568627450980391,0.029702970297029594,0.08928571428571436,0.06437768240343358]
["Utenti Occasionali",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola12_1","index":22,"n_rows":76,"n_cols":14,"rows_kept":76,"cut":false,"hidden":false,"merged":[[2,2,3,2],[2,3,2,13],[2,0,3,0],[59,0,63,0],[53,0,57,0],[65,0,69,0],[2,1,3,1],[23,0,27,0],[17,0,21,0],[11,0,15,0],[5,0,9,0],[29,0,33,0],[35,0,39,0],[41,0,45,0],[47,0,51,0]],"flags":["formulas_cached_only"]}
["Tavola 12_1 - Soddisfazione per i servizi a bordo treno - Utenti Abbonati (indicatori statistici per direttrice)  "]
[]
["SODDISFAZIONE","MODALITA' DI VOTO","Totale\n","DIRETTRICE"]
[null,null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Soddisfazione generale","% soddisfatti (% voti 3-5)****",72.3,74.7,64.2,66,79.7,79.1,65,76.2,88.1,77.4,79.3,70.2]
[null,"voto medio",2.962261118459833,2.984435797665369,2.7704280155642027,2.830188679245282,3.1273584905660354,3.1799163179916317,2.8349514563106797,2.9426229508196706,3.2627118644067816,3.1684587813620073,3.2445652173913033,2.937716262975778]
[null,"voto modale*",3,3,3,3,3,3,3,3,3,3,4,3]
[null,"voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
[null,"indice di eccedenza***",0.8948448850895562,-1.562499999999994,-19.48051948051948,-13.924050632911367,25.217391304347803,30.555555555555586,-20,-6.422018348623861,50.87719298245613,26.31578947368426,36.134453781512626,-1.1764705882353244]
[]
["Puntualità","% soddisfatti (% voti 3-5)****",55.7,58,42.8,54,61.3,68.6,43.2,55.3,72.9,64.9,57.1,58.1]
[null,"voto medio",2.66723579391091,2.7392996108949412,2.264591439688714,2.6188679245283026,2.7971698113207553,3.008368200836821,2.393203883495145,2.6270491803278686,3.186440677966102,2.9964157706093206,2.7119565217391304,2.7958477508650543]
[null,"voto modale*",3,3,1,3,3,3,1,3,4,3,1,3]
[null,"voto mediano**",3,3,2,3,3,3,2,3,3,3,3,3]
[null,"indice di eccedenza***",-26.791600798961774,-22.03389830508477,-60.655737704918,-31.18279569892476,-17.985611510791355,5.063291139240512,-45.34161490683229,-32.926829268292664,24.70588235294117,1.0101010101010217,-15.328467153284658,-17.475728155339805]
[]
["Coincidenze dei treni","% soddisfatti (% voti 3-5)****",57.9,62.9,50.9,54.8,64.3,64,46.8,53.3,58.6,68.6,55.1,57.9]
[null,"voto medio",2.696780742107545,2.742138364779873,2.5614035087719302,2.6130952380952395,2.9025974025974017,2.8633540372670803,2.5064935064935074,2.54,2.757142857142858,2.9371428571428577,2.727941176470588,2.7421052631578946]
[null,"voto modale*",3,3,1,3,3,3,2,3,3,3,3,3]
[null,"voto mediano**",3,3,3,3,3,3,2,3,3,3,3,3]
[null,"indice di eccedenza***",-23.121611938108412,-18,-29.230769230769223,-31.034482758620697,-9.999999999999988,-9.433962264150948,-38.9830508474576,-40,-34.883720930232556,1.785714285714291,-18.446601941747566,-20.300751879699256]
[]
["Affollamento a bordo","% soddisfatti (% voti 3-5)****",51.3,47.5,52.9,49.2,49.5,57.1,44.4,42.7,67.8,54.7,67.8,55]
[null,"voto medio",2.56725133897594,2.4552529182879383,2.6303501945525274,2.4242424242424256,2.5188679245283008,2.7731092436974785,2.4292682926829263,2.269709543568464,3,2.741007194244608,3.1366120218579225,2.750865051903113]
[null,"voto modale*",1,1,1,1,1,3,1,1,3,1,4,1]
[null,"voto mediano**",3,2,3,2,2,3,2,2,3,3,3,3]
[null,"indice di eccedenza***",-30.605149098402812,-42.10526315789478,-24.102564102564095,-39.58333333333337,-35.44303797468352,-12.707182320442001,-42.5,-56.8181818181818,6.172839506172843,-18.309859154929605,15.107913669064747,-16.591928251121054]
[]
["Pulizia a bordo delle vetture","% soddisfatti (% voti 3-5)****",32.7,23.7,35,27.2,34.4,48.1,34.5,32.5,25.4,50.4,44,33.9]
[null,"voto medio",2.066467804636035,1.863813229571985,2.085603112840467,1.8867924528301894,2.1698113207547163,2.4267782426778224,2.097087378640776,2.0905349794238677,2.033898305084746,2.4964028776978435,2.413043478260869,2.0968858131487873]
[null,"voto modale*",1,1,1,1,2,1,1,1,2,1,1,1]
[null,"voto mediano**",2,2,2,2,2,2,2,2,2,3,2,2]
[null,"indice di eccedenza***",-71.44403033151346,-84.03755868544603,-70.40816326530609,-81.22065727699534,-70.55214723926379,-43.352601156069376,-71.97452229299365,-75.40106951871657,-77.77777777777776,-34.634146341463435,-48.201438848920844,-66.0869565217391]
[]
["Adeguatezza e pulizia dei bagni","% soddisfatti (% voti 3-5)****",17.7,17.2,15.4,6.8,19,31.4,24.2,19.5,13.9,30.4,31,20]
[null,"voto medio",1.6878451377934298,1.6555023923444978,1.7076923076923076,1.4099099099099093,1.7039106145251395,2.0309278350515436,1.8121212121212125,1.6578947368421055,1.5841584158415838,2.0147058823529407,1.9724137931034476,1.75]
[null,"voto modale*",1,1,1,1,1,1,1,1,1,1,1,1]
[null,"voto mediano**",1,1,1,1,1,2,1,1,1,2,2,1]
[null,"indice di eccedenza***",-88.28664149880548,-90.10989010989013,-87.5,-97.14285714285714,-90.78947368421053,-78.52348993288592,-82.48175182481752,-93.67088607594937,-95.50561797752806,-66.08187134502927,-72.41379310344827,-83.33333333333331]
[]
["Funzionamento del condizionamento\nriscaldamento","% soddisfatti (% voti 3-5)****",53,49.4,58.5,47.9,51.9,51.1,52.7,56.1,55.2,61.3,58.8,50.2]
[null,"voto medio",2.5846775216574196,2.434782608695654,2.7154150197628457,2.43726235741445,2.594339622641509,2.5654008438818563,2.5512195121951216,2.6652719665271967,2.7068965517241392,2.916058394160584,2.8241758241758226,2.5259515570934266]
[null,"voto modale*",3,3,3,3,3,3,3,3,3,3,4,1]
[null,"voto mediano**",3,2,3,2,3,3,3,3,3,3,3,3]
[null,"indice di eccedenza***",-36.23711894473139,-51.479289940828444,-28.04878048780486,-46.52406417112304,-38.77551020408161,-31.073446327683634,-39.56834532374097,-32.91139240506328,-31.645569620253163,-6,-6.382978723404248,-34.5794392523364]
[]
["Funzionamento delle porte","% soddisfatti (% voti 3-5)****",62.8,57.6,64.2,51.9,72.6,70.2,73.3,67.2,82.2,65.9,59.2,75.4]
[null,"voto medio",2.9078696300419304,2.8054474708171226,2.906614785992217,2.583333333333334,3.0801886792452837,3.147058823529413,3.2475728155339816,3,3.3220338983050848,3.1290322580645156,2.8586956521739135,3.1626297577854667]
[null,"voto modale*",3,3,3,3,3,3,3,3,3,4,3,3]
[null,"voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
[null,"indice di eccedenza***",-7.830695207466815,-20.441988950276272,-7.6023391812865455,-38.79781420765031,12.12121212121211,16.959064327485397,23.076923076923066,1.2345679012345676,42.465753424657535,11.214953271028048,-7.913669064748194,21.978021978021943]
[]
["Senso di sicurezza (furti, molestie)","% soddisfatti (% voti 3-5)****",75.7,74.1,70.6,74,79.5,82.9,82.4,79.9,76.7,74.7,85,78.3]
[null,"voto medio",3.1764705882352944,3.133333333333334,3.170542635658915,3.357142857142857,3.5598290598290605,3.4341463414634146,3.3430962343096233,3.3275862068965516,3.3605947955390323,3.688888888888888,3.3356643356643363,3.1626297577854667]
[null,"voto modale*",4,4,3,3,4,3,4,4,4,5,4,3]
[null,"voto mediano**",3,3,3,3,4,3,3,4,4,4,3,3]
[null,"indice di eccedenza***",31.2969216048736,25,19.78609625668448,22.54335260115612,39.00709219858153,55.55555555555559,46.268656716417894,40.74074074074073,37.9310344827586,35.23809523809529,59.701492537313406,38.916256157635445]
[]
["Personale di bordo","% soddisfatti (% voti 3-5)****",88.8,86.9,87.3,86.6,93.8,94.9,89.5,87.7,94.5,89.9,90.7,88.9]
[null,"voto medio",3.7351404683616685,3.6857142857142864,3.6065573770491812,3.641732283464569,3.9526066350710902,4.042553191489359,3.815,3.6355932203389836,3.9,3.827715355805243,3.945054945054945,3.6964285714285707]
[null,"voto modale*",4,4,4,4,4,4,4,4,4,4,4,4]
[null,"voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
[null,"indice di eccedenza***",70.0229514548751,66.13756613756618,63.7426900584795,63.04347826086962,84.24242424242424,87.434554973822,72.36842105263158,66.66666666666669,85.18518518518516,73.78640776699031,76.55172413793103,69.30693069306929]
[]
["Comunicazione a bordo in caso di ritardi o anormalità","% soddisfatti (% voti 3-5)****",50.7,48,43.9,45.1,61.1,63.1,49.5,57.4,56,62.6,54.2,48.4]
[null,"voto medio",2.592768190045955,2.5279999999999996,2.4426877470355715,2.431372549019608,2.817307692307693,2.957081545064378,2.648514851485149,2.6340425531914904,2.8362068965517246,2.786259541984733,2.7709497206703912,2.573476702508959]
[null,"voto modale*",1,1,1,1,3,4,2,3,2,3,1,2]
[null,"voto mediano**",3,2,2,2,3,3,2,3,3,3,3,2]
[null,"indice di eccedenza***",-30.61752084591,-34.020618556701066,-42.71356783919596,-42.131979695431504,-16.546762589928036,3.9106145251396685,-29.113924050632868,-30.718954248366003,-18.6046511627907,-13.294797687861259,-13.103448275862068,-34.57943925233643]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola12_2","index":23,"n_rows":76,"n_cols":14,"rows_kept":76,"cut":false,"hidden":false,"merged":[[65,0,69,0],[2,1,3,1],[23,0,27,0],[17,0,21,0],[11,0,15,0],[5,0,9,0],[29,0,33,0],[35,0,39,0],[41,0,45,0],[47,0,51,0],[2,2,3,2],[2,3,2,13],[2,0,3,0],[59,0,63,0],[53,0,57,0]],"flags":["formulas_cached_only"]}
["Tavola 12_2 - Soddisfazione per i servizi a bordo treno - Utenti Occasionali (indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","MODALITA' DI VOTO","Totale\n","DIRETTRICE"]
[null,null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Soddisfazione generale","% soddisfatti (% voti 3-5)****",87.7,85.4,84.3,85.9,95.5,100,93.8,82.6,92.2,94.1,91.1,89.3]
[null,"voto medio",3.5480527112824163,3.492957746478873,3.423963133640552,3.455497382198952,3.806818181818182,4.126984126984127,3.507692307692307,3.358695652173913,3.6666666666666665,3.8069306930693063,3.785714285714286,3.630901287553648]
[null,"voto modale*",4,4,4,4,4,4,3,3,4,4,4,4]
[null,"voto mediano**",4,4,4,4,4,4,3,3,4,4,4,4]
[null,"indice di eccedenza***",63.750938518541346,56.643356643356604,54.96688741721849,56.451612903225836,87.0967741935484,100,77.14285714285715,45.76271186440677,78.37837837837839,83.09859154929579,75,68.35443037974683]
[]
["Puntualità","% soddisfatti (% voti 3-5)****",69.9,66.7,61.3,72.8,84.1,92.1,62.5,62,84.3,74.3,69.6,76]
[null,"voto medio",3.2602529021048987,3.1924882629107967,2.976958525345625,3.345549738219895,3.6818181818181808,4.063492063492062,3.0625,2.9239130434782616,3.4901960784313726,3.4306930693069306,3.3214285714285707,3.4892703862660936]
[null,"voto modale*",4,5,4,4,5,5,2,3,4,5,5,5]
[null,"voto mediano**",3,3,3,3,4,4,3,3,4,4,3,4]
[null,"indice di eccedenza***",22.589468596514195,15.476190476190432,3.448275862068966,28.76712328767126,58.208955223880565,80.76923076923079,0,-6.060606060606064,54.28571428571429,34.17721518987342,22.727272727272723,37.4301675977654]
[]
["Coincidenze dei treni","% soddisfatti (% voti 3-5)****",72.4,70.1,68.7,77.8,78.9,77.3,75,68.3,81.1,72.9,65.9,68.6]
[null,"voto medio",3.2051795528376927,3.149253731343283,3.17687074829932,3.2323232323232327,3.4736842105263164,3.454545454545455,3.166666666666666,3.0317460317460316,3.216216216216216,3.205607476635514,3.0731707317073176,3.196078431372549]
[null,"voto modale*",3,4,4,3,3,4,3,3,3,3,4,3]
[null,"voto mediano**",3,3,3,3,3,4,3,3,3,3,3,3]
[null,"indice di eccedenza***",22.31778681074488,17.52577319587628,17.857142857142854,31.25,40,44.44444444444444,17.24137931034483,9.090909090909086,33.333333333333336,20.54794520547945,12.5,13.513513513513523]
[]
["Affollamento a bordo","% soddisfatti (% voti 3-5)****",70.1,65.6,65.7,70.4,79.3,88.9,67.7,58.2,82.4,75.2,82.1,80.7]
[null,"voto medio",3.1892410060375607,3.004716981132076,3.0740740740740753,3.2910052910052903,3.4482758620689657,3.777777777777779,3.2,2.6813186813186816,3.411764705882353,3.435643564356437,3.4285714285714293,3.5107296137339037]
[null,"voto modale*",4,3,3,4,4,4,3,3,4,4,3,4]
[null,"voto mediano**",3,3,3,4,4,4,3,3,4,4,3,4]
[null,"indice di eccedenza***",19.31768561221675,3.9473684210526003,6.918238993710697,26.797385620915055,43.75,70.83333333333331,14.285714285714285,-24.590163934426226,48.57142857142856,36.708860759493675,44.44444444444445,46.74556213017756]
[]
["Pulizia a bordo delle vetture","% soddisfatti (% voti 3-5)****",46.5,38.2,48.4,40.5,55.7,68.3,53.8,33,52,62.4,58.9,51.1]
[null,"voto medio",2.46261634375693,2.174528301886793,2.552995391705069,2.2894736842105265,2.6477272727272725,3.111111111111111,2.7538461538461534,2.142857142857143,2.54,2.950495049504947,2.8571428571428568,2.6695278969957084]
[null,"voto modale*",1,1,1,1,3,3,2,2,3,3,4,2]
[null,"voto mediano**",2,2,2,2,3,3,3,2,3,3,3,3]
[null,"indice di eccedenza***",-41.145763290799245,-57.831325301204764,-33.333333333333336,-54.794520547945226,-27.868852459016374,13.043478260869565,-25,-79.41176470588235,-41.176470588235304,-5.555555555555555,-6.976744186046509,-22.580645161290334]
[]
["Adeguatezza e pulizia dei bagni","% soddisfatti (% voti 3-5)****",26,16.9,28.1,21.2,35.7,45,26.2,19.7,35.7,38.7,40,27.9]
[null,"voto medio",1.9408367102729318,1.7253521126760565,2.0074074074074066,1.8305084745762712,2.125,2.5,2.0476190476190474,1.7540983606557377,2.0952380952380953,2.282258064516128,2.166666666666667,1.8896103896103897]
[null,"voto modale*",1,1,1,1,1,1,1,1,1,1,3,1]
[null,"voto mediano**",2,1,2,2,2,2,2,2,2,2,2,2]
[null,"indice di eccedenza***",-75.32999272493814,-82.94573643410853,-70.17543859649123,-86,-67.44186046511626,-33.333333333333336,-63.1578947368421,-88.46153846153847,-68.75,-58.333333333333336,-80,-80.48780487804878]
[]
["Funzionamento del condizionamento\nriscaldamento","% soddisfatti (% voti 3-5)****",66.4,59.9,68.2,63.5,73.1,76.7,69,60,74.5,76.6,66.1,68.2]
[null,"voto medio",3.0079329059138398,2.7760416666666665,3.1144278606965177,2.8895027624309386,3.128205128205128,3.45,3.0517241379310347,2.741176470588236,3.1914893617021276,3.361702127659575,3.3035714285714293,3.0829493087557607]
[null,"voto modale*",3,3,3,3,3,5,3,3,3,4,4,3]
[null,"voto mediano**",3,3,3,3,3,4,3,3,3,3,4,3]
[null,"indice di eccedenza***",2.3709501427881694,-19.37984496124031,9.859154929577468,-10,16,39.130434782608695,7.6923076923076925,-21.428571428571434,25,35.76642335766424,20.83333333333334,10.9677419354839]
[]
["Funzionamento delle porte","% soddisfatti (% voti 3-5)****",81.1,79.7,79.3,76.4,88.4,88.9,79.7,82.4,86.3,86.6,75,86.6]
[null,"voto medio",3.5525919869456133,3.443396226415093,3.520737327188939,3.4083769633507814,3.8023255813953485,4,3.546875,3.4285714285714293,3.686274509803922,3.7524752475247523,3.5357142857142865,3.8793103448275863]
[null,"voto modale*",4,3,4,4,4,5,3,4,3,5,5,5]
[null,"voto mediano**",4,3,4,4,4,4,4,4,4,4,4,4]
[null,"indice di eccedenza***",48.72284598839594,41.891891891891845,44.785276073619634,38.35616438356167,68.75,72.54901960784312,44.680851063829785,48.38709677419353,60,64.93506493506496,34.883720930232556,66.12021857923497]
[]
["Senso di sicurezza (furti, molestie)","% soddisfatti (% voti 3-5)****",89.6,87.3,89.4,89.9,96.5,96.8,90.8,90,76.5,91.5,90.9,90.9]
[null,"voto medio",3.8421098360025567,3.7688679245283017,3.796296296296295,3.7925531914893624,4.070588235294117,4.080645161290321,3.892307692307692,3.7,3.7058823529411766,4.105,3.927272727272727,3.960869565217393]
[null,"voto modale*",4,4,4,4,4,4,4,4,4,5,5,4]
[null,"voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
[null,"indice di eccedenza***",73.24978654261014,66.25,71.77914110429447,73.79310344827587,91.04477611940297,92.15686274509804,76.47058823529413,71.875,50,80.1169590643275,76.74418604651163,79]
[]
["Personale di bordo","% soddisfatti (% voti 3-5)****",88.3,85.3,88.1,87.3,90.4,94.8,90.2,84,93.8,94.3,92.7,87.7]
[null,"voto medio",3.7136414511038356,3.6304347826086967,3.632768361581922,3.6392405063291147,3.8767123287671237,4.13793103448276,3.80327868852459,3.530864197530865,3.9166666666666665,3.9485714285714275,3.872727272727272,3.778301886792451]
[null,"voto modale*",4,4,4,4,4,5,4,4,4,4,5,4]
[null,"voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
[null,"indice di eccedenza***",68.90606032687545,61.42857142857139,67.6923076923077,65.51724137931036,75,87.75510204081634,75,55.172413793103445,84.6153846153846,84.84848484848484,78.94736842105262,68.67469879518072]
[]
["Comunicazione a bordo in caso di ritardi o anormalità","% soddisfatti (% voti 3-5)****",68.5,62.3,66,73.1,76.1,75.5,73.7,69.1,69.6,76.9,58.1,68]
[null,"voto medio",3.1463756523202293,2.896174863387975,3.1308900523560212,3.2948717948717943,3.3582089552238803,3.4716981132075477,3.0701754385964914,3.098765432098765,3.2173913043478253,3.39644970414201,2.7441860465116283,3.2474226804123707]
[null,"voto modale*",3,3,4,4,3,5,3,3,4,3,3,4]
[null,"voto mediano**",3,3,3,3,3,4,3,3,3,3,3,3]
[null,"indice di eccedenza***",16.125333650780245,-5.343511450381673,17.197452229299362,28.205128205128243,30.43478260869564,38.095238095238095,16.666666666666664,10.714285714285703,20,35,-12.5,21.518987341772192]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola13_1","index":24,"n_rows":37,"n_cols":13,"rows_kept":37,"cut":false,"hidden":false,"merged":[[0,0,0,12],[24,0,24,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[15,0,15,12]],"flags":["formulas_cached_only"]}
["Tavola 13_1 - Livello di soddisfazione generale sul Servizio Ferroviario - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Soddisfazione Generale sul servizio ferroviario"]
[]
["Voto 1",3890.646281472103,499.9221789881,1247.0622568109989,1020.2264150939995,120.49056603760002,182.7071129702,193.20388349600006,135.51639344210002,45.7372881357,208.57347670240003,102.826086957,134.38062283799997]
["Voto 2",9965.19882495543,2454.1634241234033,2030.9299610921976,2040.4528301880023,527.1462264144997,520.0125522998004,502.3300970895997,579.0245901616997,167.7033898309,612.6845878132998,252.39130434899982,278.3598615930001]
["Voto 3",21978.09410245213,5862.723735405912,3669.926070043795,3638.8075471686066,1460.9481132059016,1335.1673640130018,830.7766990328009,1663.155737698505,929.9915254258985,1407.8709677412016,607.6086956549999,571.1176470614989]
["Voto 4",12350.30993846714,2454.1634241234033,1995.2996108975976,2074.4603773578024,994.047169810199,1152.4602510428015,367.0873786423999,579.0245901616997,579.3389830521999,1173.225806451001,635.652173916,345.55017301199985]
["Voto 5",1755.750852658201,409.0272373539,213.7821011676,238.0528301886,90.3679245282,168.6527196648,96.60194174799999,49.2786885244,76.2288135595,234.64516129020004,121.521739131,57.591695502000015]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.07790641332542676,0.042801556420233366,0.1361867704280147,0.11320754716981102,0.03773584905660384,0.05439330543933046,0.097087378640777,0.04508196721311452,0.02542372881355939,0.05734767025089639,0.05978260869565229,0.09688581314878861]
["Voto 2",0.19954342861342983,0.21011673151750956,0.22178988326848098,0.22641509433962237,0.16509433962264167,0.15481171548117142,0.25242718446601997,0.192622950819671,0.09322033898305108,0.16845878136200806,0.1467391304347828,0.20069204152249082]
["Voto 3",0.44008999003705424,0.5019455252918287,0.4007782101167287,0.4037735849056602,0.457547169811322,0.3974895397489539,0.41747572815534145,0.5532786885245888,0.5169491525423734,0.387096774193551,0.353260869565218,0.4117647058823509]
["Voto 4",0.24730296232411328,0.21011673151750956,0.21789883268482343,0.23018867924528275,0.31132075471698134,0.3430962343096233,0.1844660194174762,0.192622950819671,0.3220338983050855,0.3225806451612924,0.36956521739130505,0.24913494809688494]
["Voto 5",0.035157205700001394,0.03501945525291821,0.023346303501945394,0.026415094339622584,0.02830188679245288,0.050209205020920425,0.04854368932038848,0.016393442622950734,0.04237288135593231,0.06451612903225844,0.07065217391304361,0.04152249134948085]
["Utenti Abbonati",1.0000000000000255,0.9999999999999993,0.9999999999999933,0.9999999999999989,1,1,1,0.9999999999999961,1,1.0000000000000064,1,0.9999999999999961]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",72.3,74.7,64.2,66,79.7,79.1,65,76.2,88.1,77.4,79.3,70.2]
["voto medio",2.962261118459833,2.984435797665369,2.7704280155642027,2.830188679245282,3.1273584905660354,3.1799163179916317,2.8349514563106797,2.9426229508196706,3.2627118644067816,3.1684587813620073,3.2445652173913033,2.937716262975778]
["voto modale*",3,3,3,3,3,3,3,3,3,3,4,3]
["voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
["indice di eccedenza***",0.8948448850895562,-1.562499999999994,-19.48051948051948,-13.924050632911367,25.217391304347803,30.555555555555586,-20,-6.422018348623861,50.87719298245613,26.31578947368426,36.134453781512626,-1.1764705882353244]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola13_2","index":25,"n_rows":37,"n_cols":13,"rows_kept":37,"cut":false,"hidden":false,"merged":[[0,0,0,12],[24,0,24,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[15,0,15,12]],"flags":["formulas_cached_only"]}
["Tavola 13_2 - Livello di soddisfazione generale sul Servizio Ferroviario - Utenti Occasionali (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Soddisfazione Generale sul servizio ferroviario"]
[]
["Voto 1",1013.8267385715001,210.7558685449,437.764976958,149.497382199,0,0,10.5846153846,90.8152173915,39.4509803922,44.1336633665,0,30.8240343348]
["Voto 2",2345.5897194435984,722.5915492968004,554.5023041467999,523.2408376964997,92.1363636364,0,31.753846153799998,199.79347826130004,39.4509803922,61.7871287131,41.07142857150001,79.26180257519997]
["Voto 3",8708.808628324692,2107.5586854489975,1926.1658986152,1669.3874345555012,598.8863636365996,222.44444444430002,317.538461538,599.3804347838998,276.1568627454,529.603960398,131.42857142880004,330.2575107299999]
["Voto 4",11047.158564578043,2438.7464788766965,2714.142857139595,1843.8010471210014,944.3977272730992,496.22222222190004,254.03076923039998,581.2173913055998,512.8627450986,706.1386138640012,172.5000000003,383.0987124467997]
["Voto 5",4128.616349097592,933.3474178417006,700.4239631327999,573.0732984294998,391.5795454546999,359.33333333310003,74.0923076922,199.79347826130004,138.0784313727,441.336633665,115.00000000020005,202.5579399144001]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.03721284461059059,0.032863849765258295,0.069124423963134,0.03141361256544515,0,0,0.015384615384615363,0.05434782608695643,0.03921568627450975,0.02475247524752464,0,0.030042918454935705]
["Voto 2",0.0860956437910101,0.11267605633802849,0.08755760368663638,0.10994764397905799,0.04545454545454539,0,0.04615384615384609,0.11956521739130417,0.03921568627450975,0.0346534653465345,0.08928571428571437,0.07725321888412036]
["Voto 3",0.31965969124650545,0.3286384976525825,0.3041474654377896,0.3507853403141378,0.29545454545454486,0.2063492063492067,0.4615384615384609,0.3586956521739123,0.27450980392156826,0.2970297029702957,0.28571428571428603,0.3218884120171682]
["Voto 4",0.4054895964091848,0.3802816901408454,0.42857142857143,0.38743455497382384,0.4659090909090899,0.46031746031746107,0.3692307692307687,0.34782608695652106,0.5098039215686268,0.3960396039603949,0.375,0.37339055793991494]
["Voto 5",0.1515422239427129,0.14553990610328682,0.11059907834101439,0.12041884816753971,0.19318181818181784,0.33333333333333387,0.10769230769230755,0.11956521739130417,0.13725490196078413,0.2475247524752464,0.25,0.19742489270386332]
["Utenti Occasionali",1,1,1,1,0.999999999999998,1,0.9999999999999986,0.9999999999999982,0.9999999999999987,0.9999999999999961,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",87.7,85.4,84.3,85.9,95.5,100,93.8,82.6,92.2,94.1,91.1,89.3]
["voto medio",3.5480527112824163,3.492957746478873,3.423963133640552,3.455497382198952,3.806818181818182,4.126984126984127,3.507692307692307,3.358695652173913,3.6666666666666665,3.8069306930693063,3.785714285714286,3.630901287553648]
["voto modale*",4,4,4,4,4,4,3,3,4,4,4,4]
["voto mediano**",4,4,4,4,4,4,3,3,4,4,4,4]
["indice di eccedenza***",63.750938518541346,56.643356643356604,54.96688741721849,56.451612903225836,87.0967741935484,100,77.14285714285715,45.76271186440677,78.37837837837839,83.09859154929579,75,68.35443037974683]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola14_1","index":26,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[0,0,0,12],[6,0,6,12],[16,0,16,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 14_1 - Soddisfazione rispetto alla puntualità - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Puntualità\n(valori assoluti)"]
[]
["Voto 1",10881.362972193541,2181.4785992208026,3206.7315175139956,1972.437735848402,497.0235849050997,449.74058577280033,589.2718446627999,554.3852458994998,228.6864406785,508.39784946209954,458.04347826299954,235.16608996650015]
["Voto 2",11260.312365341539,2726.848249026004,2030.9299610921976,2176.4830188672026,738.0047169802993,604.3389121322006,540.9708737887997,788.4590163903996,259.1779661023,769.1146953401002,280.4347826099998,345.55017301199985]
["Voto 3",15013.908369310251,3635.797665368006,2636.6459144003966,2686.596226414204,1099.4764150930994,1138.4058577374014,434.7087378659998,985.5737704879995,503.1101694927,1055.9032258059008,439.34782608899957,398.34256055549963]
["Voto 4",9164.038728681826,2226.9260700379027,855.1284046703995,1666.3698113202013,632.5754716973995,801.1004184078009,338.106796118,579.0245901616997,564.0932203402999,834.2939068096003,383.26086956699965,283.1591695515001]
["Voto 5",3620.377564477904,908.949416342,427.5642023352,510.11320754699983,225.91981132050006,365.4142259404002,86.94174757319999,98.55737704880002,243.9322033904,469.2903225803996,158.91304347899995,124.78200692099995]
["Non so/Non risponde",0,0,0,0,0,0,0,0,0,0,0,0]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.2178887259149525,0.18677042801556404,0.35019455252918047,0.21886792452830162,0.15566037735849073,0.13389121338912122,0.29611650485436974,0.18442622950819565,0.12711864406779694,0.1397849462365598,0.2663043478260872,0.16955017301038022]
["Voto 2",0.22547681949020218,0.2334630350194551,0.22178988326848098,0.2415094339622639,0.23113207547169828,0.17991631799163169,0.2718446601941754,0.2622950819672116,0.14406779661016986,0.21146953405018046,0.16304347826086976,0.24913494809688494]
["Voto 3",0.3006389341071111,0.31128404669260684,0.2879377431906595,0.2981132075471696,0.3443396226415098,0.3389121338912133,0.2184466019417481,0.3278688524590144,0.27966101694915324,0.29032258064516314,0.2554347826086959,0.2871972318339089]
["Voto 4",0.18350097574451624,0.1906614785992216,0.09338521400778153,0.1849056603773582,0.19811320754717,0.23849372384937229,0.1699029126213597,0.192622950819671,0.3135593220338991,0.22939068100358562,0.22282608695652195,0.20415224913494753]
["Voto 5",0.07249454474324456,0.07782101167315159,0.04669260700389079,0.056603773584905516,0.07075471698113221,0.10878661087866097,0.043689320388349634,0.03278688524590147,0.1355932203389834,0.12903225806451674,0.09239130434782623,0.08996539792387512]
["Non so/Non risponde",0,0,0,0,0,0,0,0,0,0,0,0]
["Utenti Abbonati",1.0000000000000266,0.9999999999999992,0.9999999999999932,0.9999999999999988,1,0.9999999999999994,1,0.9999999999999942,1,1.0000000000000058,1,0.9999999999999968]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",55.7,58,42.8,54,61.3,68.6,43.2,55.3,72.9,64.9,57.1,58.1]
["voto medio",2.66723579391091,2.7392996108949412,2.264591439688714,2.6188679245283026,2.7971698113207553,3.008368200836821,2.393203883495145,2.6270491803278686,3.186440677966102,2.9964157706093206,2.7119565217391304,2.7958477508650543]
["voto modale*",3,3,1,3,3,3,1,3,4,3,1,3]
["voto mediano**",3,3,2,3,3,3,2,3,3,3,3,3]
["indice di eccedenza***",-26.791600798961774,-22.03389830508477,-60.655737704918,-31.18279569892476,-17.985611510791355,5.063291139240512,-45.34161490683229,-32.926829268292664,24.70588235294117,1.0101010101010217,-15.328467153284658,-17.475728155339805]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola14_2","index":27,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[0,0,0,12],[6,0,6,12],[16,0,16,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 14_2 - Soddisfazione rispetto alla puntualità - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Puntualità\n(valori assoluti)"]
[]
["Voto 1",3888.3799733499914,1053.7793427245006,1371.6635944683999,473.4083769634998,184.2727272728,17.1111111111,63.507692307599996,254.28260869620007,78.9019607844,211.8415841592,73.92857142870002,105.68240343359994]
["Voto 2",4297.21381499819,1083.8873239452005,1079.8202764963999,822.2356020945001,138.2045454546,68.4444444444,190.5230769228,381.4239130443,78.9019607844,247.1485148524,65.71428571440002,140.90987124479994]
["Voto 3",6084.887813666184,1354.8591549314997,1254.9262672795999,1121.2303664925005,483.7159090910998,188.22222222210002,169.3538461536,472.2391304357999,315.6078431376,388.3762376252,98.57142857160004,237.78540772560018]
["Voto 4",6764.31841545628,1415.0751173728995,1575.9539170488,1270.7277486915007,552.8181818183997,359.33333333310003,148.1846153844,363.260869566,335.3333333337,432.5099009917,82.14285714300003,228.97854077280016]
["Voto 5",6198.615367160085,1505.3990610349992,1050.6359446991999,1071.3979057595004,667.9886363638996,444.88888888860004,105.84615384599999,199.79347826130004,197.254901961,503.1237623781,139.64285714310003,312.6437768244]
["Non so/Non risponde",10.5846153846,0,0,0,0,0,10.5846153846,0,0,0,0,0]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.1427242685856631,0.16431924882629156,0.21658986175115316,0.09947643979057627,0.09090909090909079,0.0158730158730159,0.09230769230769217,0.15217391304347805,0.0784313725490195,0.11881188118811828,0.1607142857142859,0.1030042918454938]
["Voto 2",0.15773064950065238,0.16901408450704272,0.17050691244239716,0.17277486910994838,0.0681818181818181,0.0634920634920636,0.27692307692307655,0.22826086956521702,0.0784313725490195,0.138613861386138,0.14285714285714302,0.13733905579399175]
["Voto 3",0.22334781286385122,0.21126760563380326,0.19815668202765077,0.23560209424083875,0.2386363636363632,0.1746031746031749,0.2461538461538458,0.2826086956521734,0.313725490196078,0.21782178217821685,0.21428571428571452,0.23175965665236134]
["Voto 4",0.24828653705228587,0.2206572769953056,0.24884792626728236,0.26701570680628395,0.2727272727272722,0.33333333333333387,0.2153846153846151,0.21739130434782572,0.33333333333333287,0.24257425742574149,0.17857142857142877,0.22317596566523684]
["Voto 5",0.2275222202010204,0.23474178403755913,0.16589861751152157,0.22513089005235704,0.32954545454545386,0.4126984126984134,0.15384615384615363,0.11956521739130417,0.19607843137254874,0.2821782178217809,0.3035714285714289,0.3047210300429193]
["Non so/Non risponde",0.00038851179652745735,0,0,0,0,0,0.015384615384615363,0,0,0,0,0]
["Utenti Occasionali",1,1,1,1,0.9999999999999982,1,0.9999999999999986,0.9999999999999984,0.9999999999999987,0.9999999999999954,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",69.9,66.7,61.3,72.8,84.1,92.1,62.5,62,84.3,74.3,69.6,76]
["voto medio",3.2602529021048987,3.1924882629107967,2.976958525345625,3.345549738219895,3.6818181818181808,4.063492063492062,3.0625,2.9239130434782616,3.4901960784313726,3.4306930693069306,3.3214285714285707,3.4892703862660936]
["voto modale*",4,5,4,4,5,5,2,3,4,5,5,5]
["voto mediano**",3,3,3,3,4,4,3,3,4,4,3,4]
["indice di eccedenza***",22.589468596514195,15.476190476190432,3.448275862068966,28.76712328767126,58.208955223880565,80.76923076923079,0,-6.060606060606064,54.28571428571429,34.17721518987342,22.727272727272723,37.4301675977654]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola 15_1","index":28,"n_rows":41,"n_cols":13,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[28,0,28,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[17,0,17,12]],"flags":["formulas_cached_only"]}
["Tavola 15_1 - Soddisfazione rispetto alle coincidenze con altri treni - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Coincidenze con altri treni\n(valori assoluti)"]
[]
["Voto 1",6145.180441281712,1136.1867704275,1567.7354085623983,1088.2415094335997,346.41037735809994,365.4142259404002,338.106796118,406.54918032629985,106.7203389833,312.8602150535999,289.7826086969998,187.17301038150006]
["Voto 2",7525.044235707319,1545.214007781401,1425.2140077839986,1496.3320754712008,481.96226415039973,449.74058577280033,454.0291262155998,455.8278688506998,335.4067796618,404.11111111089974,280.4347826099998,196.77162629850008]
["Voto 3",10275.623610658231,2681.400778208904,1460.8443579785985,1768.3924528296016,813.3113207537992,772.9916317970009,347.76699029279996,615.9836065549997,411.6355932213,821.2580645157003,308.47826087099975,273.56055363450014]
["Voto 4",7105.319445282318,1772.4513618669016,1389.5836575893986,1258.2792452826002,406.65566037689985,477.8493723836004,299.46601941880004,320.3114754085999,137.2118644071,599.6487455193998,271.0869565229998,172.77508650600004]
["Voto 5",1430.5080269822997,90.8949416342,249.4124513622,102.02264150939999,271.10377358460005,196.7615062756,48.300970874,49.2786885244,76.2288135595,143.3942652329,121.521739131,81.5882352945]
["Non so/Non risponde",15829.996654761359,3863.0350194535067,2921.688715957196,2924.6490566028046,858.4952830178992,983.8075313780013,473.34951456519974,1071.8114754056999,670.8135593235995,1186.261648744901,439.34782608899957,436.7370242234995]
["Non uso",1628.327585331801,590.8171206223,142.5214007784,374.0830188677999,15.0613207547,112.4351464432,28.980582524400003,86.23770491770001,60.9830508476,169.46594982070002,9.347826087,38.39446366800001]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.12305127035004511,0.09727626459143948,0.17120622568093272,0.12075471698113177,0.108490566037736,0.10878661087866097,0.1699029126213597,0.13524590163934347,0.05932203389830524,0.08602150537634455,0.1684782608695654,0.13494809688581277]
["Voto 2",0.15068170275744405,0.13229571984435778,0.15564202334630248,0.16603773584905632,0.15094339622641526,0.13389121338912122,0.22815533980582578,0.1516393442622942,0.18644067796610217,0.11111111111111166,0.16304347826086976,0.14186851211072626]
["Voto 3",0.20575938347331724,0.22957198443579752,0.15953307392996005,0.19622641509433936,0.25471698113207564,0.2301255230125522,0.17475728155339854,0.20491803278688403,0.22881355932203448,0.22580645161290458,0.1793478260869567,0.1972318339100341]
["Voto 4",0.1422771214513774,0.15175097276264574,0.15175097276264493,0.13962264150943365,0.1273584905660379,0.14225941422594132,0.15048543689320434,0.10655737704917972,0.07627118644067817,0.16487455197132703,0.15760869565217409,0.12456747404844255]
["Voto 5",0.02864453398042036,0.007782101167315158,0.02723735408560296,0.011320754716981105,0.08490566037735864,0.05857740585774049,0.024271844660194244,0.016393442622950734,0.04237288135593231,0.039426523297491266,0.07065217391304361,0.058823529411764525]
["Non so/Non risponde",0.31698030946656336,0.3307392996108948,0.31906614785992,0.3245283018867922,0.26886792452830205,0.29288702928870286,0.23786407766990345,0.35655737704917834,0.3728813559322041,0.32616487455197346,0.2554347826086959,0.3148788927335627]
["Non uso",0.03260567852085861,0.05058365758754853,0.015564202334630264,0.041509433962264045,0.004716981132075479,0.03347280334728028,0.014563106796116547,0.028688524590163786,0.03389830508474585,0.04659498207885331,0.005434782608695662,0.0276816608996539]
["Utenti Abbonati",1.0000000000000262,0.999999999999999,0.9999999999999933,0.9999999999999983,1,0.9999999999999994,1,0.9999999999999943,1,1.000000000000006,1,0.9999999999999968]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",57.9,62.9,50.9,54.8,64.3,64,46.8,53.3,58.6,68.6,55.1,57.9]
["voto medio",2.696780742107545,2.742138364779873,2.5614035087719302,2.6130952380952395,2.9025974025974017,2.8633540372670803,2.5064935064935074,2.54,2.757142857142858,2.9371428571428577,2.727941176470588,2.7421052631578946]
["voto modale*",3,3,1,3,3,3,2,3,3,3,3,3]
["voto mediano**",3,3,3,3,3,3,2,3,3,3,3,3]
["indice di eccedenza***",-23.121611938108412,-18,-29.230769230769223,-31.034482758620697,-9.999999999999988,-9.433962264150948,-38.9830508474576,-40,-34.883720930232556,1.785714285714291,-18.446601941747566,-20.300751879699256]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola 15_2","index":29,"n_rows":41,"n_cols":13,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[28,0,28,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[17,0,17,12]],"flags":["formulas_cached_only"]}
["Tavola 15_2 - Soddisfazione rispetto alle coincidenze con altri treni - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Coincidenze con altri treni\n(valori assoluti)"]
[]
["Voto 1",1939.9652282619988,451.61971831050016,583.6866359439999,348.8272251309999,69.1022727273,51.333333333300004,31.753846153799998,145.3043478264,59.176470588300006,70.6138613864,49.28571428580001,79.26180257519997]
["Voto 2",2813.2052932673982,752.6995305175004,758.7926267272,199.329842932,207.3068181819,119.77777777770001,95.2615384614,217.95652173960005,78.9019607844,185.3613861393,65.71428571440002,132.10300429199992]
["Voto 3",4956.778465101287,1113.9953051659004,1021.451612902,872.0680628275002,391.5795454546999,136.8888888888,201.1076923074,345.0978260877,315.6078431376,300.1089108922,73.92857142870002,184.94420600880005]
["Voto 4",4747.563102400686,1174.2112676073002,1167.3732718879999,622.9057591624999,322.47727272739996,325.1111111109,116.43076923059999,326.93478260940003,197.254901961,255.9752475257,106.78571428590004,132.10300429199992]
["Voto 5",2736.740892789397,541.9436619726002,758.7926267272,423.57591623049984,322.47727272739996,119.77777777770001,63.507692307599996,108.9782608698,78.9019607844,132.4009900995,41.07142857150001,145.31330472119996]
["Non so/Non risponde",9031.3521603048,2047.3427230075977,1838.6129032236,2068.0471204195014,667.9886363638996,290.8888888887,169.3538461536,490.4021739140999,236.7058823532,776.7524752504016,115.00000000020005,330.2575107299999]
["Non uso",1018.3948578898,331.18779342770006,204.2903225804,224.2460732985,46.0681818182,34.2222222222,10.5846153846,36.3260869566,39.4509803922,61.7871287131,8.2142857143,22.017167382]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.07120706314274365,0.07042253521126779,0.09216589861751198,0.07329842931937201,0.03409090909090905,0.0476190476190477,0.04615384615384609,0.0869565217391303,0.05882352941176463,0.039603960396039424,0.10714285714285725,0.07725321888412036]
["Voto 2",0.10325962756077728,0.11737089201877969,0.11981566820276558,0.04188481675392687,0.10227272727272714,0.1111111111111113,0.13846153846153827,0.13043478260869545,0.0784313725490195,0.10396039603960348,0.14285714285714302,0.12875536480686725]
["Voto 3",0.18194018738432316,0.1737089201877939,0.161290322580646,0.1832460732984301,0.19318181818181784,0.1269841269841272,0.2923076923076919,0.20652173913043445,0.313725490196078,0.16831683168316755,0.1607142857142859,0.1802575107296143]
["Voto 4",0.17426086853611866,0.18309859154929622,0.18433179723502396,0.13089005235602144,0.15909090909090884,0.30158730158730207,0.169230769230769,0.19565217391304318,0.19607843137254874,0.14356435643564291,0.2321428571428574,0.12875536480686725]
["Voto 5",0.10045297653750765,0.08450704225352136,0.11981566820276558,0.08900523560209457,0.15909090909090884,0.1111111111111113,0.09230769230769217,0.06521739130434771,0.0784313725490195,0.07425742574257392,0.08928571428571437,0.141630901287554]
["Non so/Non risponde",0.3314987579026472,0.3192488262910802,0.29032258064516275,0.4345549738219916,0.32954545454545386,0.26984126984127027,0.2461538461538458,0.2934782608695647,0.2352941176470585,0.4356435643564346,0.25,0.3218884120171682]
["Non uso",0.037380518935884136,0.05164319248826304,0.0322580645161292,0.04712041884816773,0.022727272727272697,0.0317460317460318,0.015384615384615363,0.021739130434782573,0.03921568627450975,0.0346534653465345,0.01785714285714287,0.021459227467811218]
["Utenti Occasionali",1,1,1.000000000000005,1,0.9999999999999982,1,0.9999999999999986,0.9999999999999983,0.9999999999999986,0.9999999999999963,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",72.4,70.1,68.7,77.8,78.9,77.3,75,68.3,81.1,72.9,65.9,68.6]
["voto medio",3.2051795528376927,3.149253731343283,3.17687074829932,3.2323232323232327,3.4736842105263164,3.454545454545455,3.166666666666666,3.0317460317460316,3.216216216216216,3.205607476635514,3.0731707317073176,3.196078431372549]
["voto modale*",3,4,4,3,3,4,3,3,3,3,4,3]
["voto mediano**",3,3,3,3,3,4,3,3,3,3,3,3]
["indice di eccedenza***",22.31778681074488,17.52577319587628,17.857142857142854,31.25,40,44.44444444444444,17.24137931034483,9.090909090909086,33.333333333333336,20.54794520547945,12.5,13.513513513513523]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola16_1","index":30,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[0,0,0,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 16_1 - Soddisfazione rispetto all'affollamento a bordo - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Affollamento  a bordo\n(valori assoluti)"]
[]
["Voto 1",13946.243032095363,3408.5603112825056,2351.603112843597,3094.686792451805,873.5566037725991,772.9916317970009,598.9320388376,1034.8524590123995,320.1610169499,860.3655913974004,289.7826086969998,340.75086505349987]
["Voto 2",10301.222436257329,2726.848249026004,1959.6692607029977,1462.3245283014007,738.0047169802993,660.5564853538007,502.3300970895997,665.2622950793997,259.1779661023,782.1505376340002,261.7391304359998,283.1591695515001]
["Voto 3",12691.986461118458,3044.9805447457047,2209.0817120651973,2448.5433962256034,813.3113207537992,801.1004184078009,434.7087378659998,800.7786885214996,564.0932203402999,847.3297491035004,411.3043478279996,316.75432526099996]
["Voto 4",9134.066489456125,1817.8988326840017,1995.2996108975976,1462.3245283014007,587.3915094332996,772.9916317970009,318.7864077684,369.59016393299987,411.6355932213,703.9354838706,420.6521739149996,273.56055363450014]
["Voto 5",3749.416761653603,681.7120622565,641.3463035027999,510.11320754699983,180.73584905640004,337.3054393296001,125.58252427239998,98.55737704880002,243.9322033904,430.1827956986997,327.1739130449997,172.77508650600004]
["Non so/Non risponde",117.06481942419998,0,0,34.0075471698,0,14.0543933054,9.6601941748,36.959016393300004,0,13.0358422939,9.347826087,0]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.27925997260901725,0.2918287937743189,0.25680933852139903,0.34339622641509415,0.2735849056603775,0.2301255230125522,0.30097087378640863,0.3442622950819652,0.17796610169491572,0.23655913978494766,0.1684782608695654,0.24567474048442822]
["Voto 2",0.20627197509524547,0.2334630350194551,0.21400778210116586,0.16226415094339594,0.23113207547169828,0.19665271966527184,0.25242718446601997,0.22131147540983476,0.14406779661016986,0.21505376344086147,0.15217391304347844,0.20415224913494753]
["Voto 3",0.25414470286578916,0.2607003891050582,0.2412451361867688,0.27169811320754694,0.25471698113207564,0.23849372384937229,0.2184466019417481,0.26639344262294923,0.3135593220338991,0.23297491039426665,0.23913043478260892,0.2283737024221446]
["Voto 4",0.18290081076202327,0.1556420233463033,0.21789883268482343,0.16226415094339594,0.18396226415094358,0.2301255230125522,0.160194174757282,0.12295081967213044,0.22881355932203448,0.1935483870967753,0.24456521739130457,0.1972318339100341]
["Voto 5",0.07507842934828439,0.05836575875486368,0.07003891050583617,0.056603773584905516,0.056603773584905766,0.10041841004184088,0.06310679611650502,0.03278688524590147,0.1355932203389834,0.1182795698924737,0.19021739130434803,0.12456747404844255]
["Non so/Non risponde",0.0023441093196674254,0,0,0.0037735849056603687,0,0.004184100418410035,0.004854368932038849,0.01229508196721305,0,0.0035842293906810235,0.005434782608695662,0]
["Utenti Abbonati",1.0000000000000269,0.9999999999999992,0.9999999999999933,0.999999999999999,1,0.9999999999999993,1,0.9999999999999942,1,1.0000000000000058,1,0.999999999999997]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",51.3,47.5,52.9,49.2,49.5,57.1,44.4,42.7,67.8,54.7,67.8,55]
["voto medio",2.56725133897594,2.4552529182879383,2.6303501945525274,2.4242424242424256,2.5188679245283008,2.7731092436974785,2.4292682926829263,2.269709543568464,3,2.741007194244608,3.1366120218579225,2.750865051903113]
["voto modale*",1,1,1,1,1,3,1,1,3,1,4,1]
["voto mediano**",3,2,3,2,2,3,2,2,3,3,3,3]
["indice di eccedenza***",-30.605149098402812,-42.10526315789478,-24.102564102564095,-39.58333333333337,-35.44303797468352,-12.707182320442001,-42.5,-56.8181818181818,6.172839506172843,-18.309859154929605,15.107913669064747,-16.591928251121054]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola16_2","index":31,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[0,0,0,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 16_2 - Soddisfazione rispetto all'affollamento a bordo - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Affollamento  a bordo\n(valori assoluti)"]
[]
["Voto 1",3457.098994908394,963.4553990624006,904.7142857132,597.9895287959998,161.2386363637,17.1111111111,63.507692307599996,363.260869566,78.9019607844,203.0148514859,24.642857142900002,79.26180257519997]
["Voto 2",4641.760486123888,1234.4272300487,1254.9262672795999,797.3193717280001,253.37500000010002,102.66666666660001,158.769230769,326.93478260940003,98.6274509805,238.3217821791,57.500000000100016,118.89270386279993]
["Voto 3",7017.755524493183,1806.4788732419984,1663.5069124404,896.9842931940002,529.7840909092997,256.6666666665,169.3538461536,544.8913043489998,315.6078431376,388.3762376252,164.285714286,281.8197424896001]
["Voto 4",7270.93279739788,1565.615023476399,1430.0322580627999,1470.057591623501,644.9545454547996,427.77777777750003,169.3538461536,308.77173913110005,355.0588235298,485.4702970315,123.21428571450005,290.6266094424001]
["Voto 5",4706.130288953687,812.9154929589005,1050.6359446991999,946.8167539270003,414.61363636379986,273.7777777776,127.01538461519999,108.9782608698,157.8039215688,467.8168316849,90.35714285730003,255.39914163120022]
["Non so/Non risponde",150.32190813830002,30.1079812207,29.1843317972,49.832460733,23.0340909091,0,0,18.1630434783,0,0,0,0]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.12689395811578513,0.150234741784038,0.14285714285714357,0.12565445026178057,0.07954545454545443,0.0158730158730159,0.09230769230769217,0.21739130434782572,0.0784313725490195,0.11386138613861335,0.05357142857142862,0.07725321888412036]
["Voto 2",0.17037734863167223,0.19248826291079857,0.19815668202765077,0.1675392670157075,0.125,0.0952380952380954,0.23076923076923045,0.19565217391304318,0.09803921568627437,0.13366336633663306,0.125,0.11587982832618052]
["Voto 3",0.25758902967586395,0.2816901408450708,0.26267281105990914,0.18848167539267097,0.26136363636363585,0.23809523809523847,0.2461538461538458,0.32608695652173847,0.313725490196078,0.21782178217821685,0.3571428571428574,0.2746781115879837]
["Voto 4",0.26688198492856374,0.24413145539906148,0.22580645161290436,0.30890052356021086,0.3181818181818175,0.39682539682539747,0.2461538461538458,0.1847826086956519,0.35294117647058776,0.272277227722771,0.2678571428571432,0.2832618025751082]
["Voto 5",0.17274006346171786,0.12676056338028205,0.16589861751152157,0.1989528795811527,0.2045454545454542,0.2539682539682544,0.18461538461538435,0.06521739130434771,0.156862745098039,0.26237623762376117,0.19642857142857165,0.24892703862661036]
["Non so/Non risponde",0.005517615186397574,0.004694835680751185,0.0046082949308755995,0.010471204188481718,0.011363636363636348,0,0,0.010869565217391287,0,0,0,0]
["Utenti Occasionali",1,1,1.000000000000005,1,0.9999999999999981,1,0.9999999999999987,0.9999999999999981,0.9999999999999986,0.9999999999999954,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",70.1,65.6,65.7,70.4,79.3,88.9,67.7,58.2,82.4,75.2,82.1,80.7]
["voto medio",3.1892410060375607,3.004716981132076,3.0740740740740753,3.2910052910052903,3.4482758620689657,3.777777777777779,3.2,2.6813186813186816,3.411764705882353,3.435643564356437,3.4285714285714293,3.5107296137339037]
["voto modale*",4,3,3,4,4,4,3,3,4,4,3,4]
["voto mediano**",3,3,3,4,4,4,3,3,4,4,3,4]
["indice di eccedenza***",19.31768561221675,3.9473684210526003,6.918238993710697,26.797385620915055,43.75,70.83333333333331,14.285714285714285,-24.590163934426226,48.57142857142856,36.708860759493675,44.44444444444445,46.74556213017756]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola17_1","index":32,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[0,0,0,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 17_1 - Soddisfazione rispetto alla pulizia a bordo delle vetture - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Pulizia a bordo delle vetture\n(valori assoluti)"]
[]
["Voto 1",19840.037984266986,5362.80155641781,3705.556420238395,4250.943396225008,1009.108490564899,983.8075313780013,763.1553398092007,1034.8524590123995,609.8305084759997,1081.9749103937008,486.0869565239995,551.920415227499]
["Voto 2",13762.279442265553,3544.902723733806,2244.712062259797,2312.513207546403,1084.4150943383993,758.9372384916009,540.9708737887997,985.5737704879995,731.7966101711993,716.9713261645,476.7391304369995,364.74740484599977]
["Voto 3",10715.475682143451,1999.6887159524022,2173.4513618705973,1768.3924528296016,738.0047169802993,927.5899581564012,473.34951456519974,689.9016393415997,289.6694915261,951.6164874547006,420.6521739149996,283.1591695515001]
["Voto 4",4348.274990444101,545.3696498052,783.8677042811996,578.1283018865998,271.10377358460005,576.2301255214005,154.5631067968,234.07377049089996,121.9661016952,690.8996415767,233.69565217499985,158.3771626305]
["Voto 5",1248.5763864599999,227.2373540855,249.4124513622,102.02264150939999,90.3679245282,112.4351464432,57.9611650488,49.2786885244,45.7372881357,182.50179211460002,102.826086957,28.795847751000004]
["Non so/Non risponde",25.355514425000003,0,0,0,0,0,0,12.3196721311,0,13.0358422939,0,0]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.3972774926765219,0.45914396887159525,0.4046692607003863,0.47169811320754695,0.3160377358490568,0.29288702928870286,0.3834951456310694,0.3442622950819652,0.3389830508474584,0.2974910394265252,0.28260869565217417,0.397923875432524]
["Voto 2",0.2755762803817486,0.3035019455252917,0.24513618677042634,0.25660377358490544,0.3396226415094343,0.22594142259414216,0.2718446601941754,0.3278688524590144,0.40677966101694985,0.1971326164874563,0.2771739130434785,0.26297577854671184]
["Voto 3",0.21456699403569585,0.17120622568093366,0.23735408560311122,0.19622641509433936,0.23113207547169828,0.27615062761506265,0.23786407766990345,0.22950819672131012,0.16101694915254278,0.2616487455197149,0.24456521739130457,0.20415224913494753]
["Voto 4",0.08706998378942282,0.04669260700389095,0.08560311284046641,0.06415094339622625,0.08490566037735864,0.17154811715481158,0.07766990291262159,0.07786885245901597,0.0677966101694917,0.18996415770609426,0.13586956521739146,0.11418685121107232]
["Voto 5",0.02500152956467574,0.019455252918287896,0.02723735408560296,0.011320754716981105,0.02830188679245288,0.03347280334728028,0.02912621359223309,0.016393442622950734,0.02542372881355939,0.050179211469534336,0.05978260869565229,0.020761245674740424]
["Non so/Non risponde",0.0005077195519623169,0,0,0,0,0,0,0.0040983606557376834,0,0.0035842293906810235,0,0]
["Utenti Abbonati",1.000000000000027,0.9999999999999994,0.9999999999999931,0.9999999999999992,1,1,1,0.9999999999999942,1,1.0000000000000058,1,0.9999999999999961]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",32.7,23.7,35,27.2,34.4,48.1,34.5,32.5,25.4,50.4,44,33.9]
["voto medio",2.066467804636035,1.863813229571985,2.085603112840467,1.8867924528301894,2.1698113207547163,2.4267782426778224,2.097087378640776,2.0905349794238677,2.033898305084746,2.4964028776978435,2.413043478260869,2.0968858131487873]
["voto modale*",1,1,1,1,2,1,1,1,2,1,1,1]
["voto mediano**",2,2,2,2,2,2,2,2,2,3,2,2]
["indice di eccedenza***",-71.44403033151346,-84.03755868544603,-70.40816326530609,-81.22065727699534,-70.55214723926379,-43.352601156069376,-71.97452229299365,-75.40106951871657,-77.77777777777776,-34.634146341463435,-48.201438848920844,-66.0869565217391]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola17_2","index":33,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[0,0,0,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 17_2 - Soddisfazione rispetto alla pulizia a bordo delle vetture - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Pulizia a bordo delle vetture\n(valori assoluti)"]
[]
["Voto 1",8137.828318364772,2679.610328642296,1780.2442396292,1494.973821990001,552.8181818183997,188.22222222210002,116.43076923059999,454.0760869574999,256.4313725493,291.2821782189,90.35714285730003,233.38197424920017]
["Voto 2",6391.695731254681,1264.5352112694,1488.4009216572,1320.5602094245007,345.51136363649994,153.9999999999,201.1076923074,653.8695652187997,216.9803921571,379.5495049519,98.57142857160004,268.60944206040017]
["Voto 3",6563.116761180184,1384.9671361521996,1430.0322580627999,1096.3141361260004,621.9204545456996,290.8888888887,179.9384615382,417.75000000089995,315.6078431376,511.9504950514,106.78571428590004,206.9613733908001]
["Voto 4",4040.091059858191,752.6995305175004,1050.6359446991999,697.654450262,276.4090909092,239.55555555540002,116.43076923059999,108.9782608698,118.3529411766,326.5891089121,115.00000000020005,237.78540772560018]
["Voto 5",2018.3553840958987,301.07981220700003,583.6866359439999,124.5811518325,230.34090909100001,205.33333333320002,74.0923076922,18.1630434783,78.9019607844,273.6287128723,49.28571428580001,79.26180257519997]
["Non so/Non risponde",92.9127452616,30.1079812207,0,24.9162303665,0,0,0,18.1630434783,19.7254901961,0,0,0]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.29870167076641446,0.4178403755868548,0.2811059907834116,0.31413612565445176,0.2727272727272722,0.1746031746031749,0.169230769230769,0.2717391304347821,0.2549019607843134,0.16336633663366262,0.19642857142857165,0.22746781115879908]
["Voto 2",0.23460929860707264,0.19718309859154975,0.23502304147465555,0.2774869109947657,0.1704545454545452,0.1428571428571431,0.2923076923076919,0.39130434782608614,0.21568627450980363,0.2128712871287119,0.21428571428571452,0.26180257510729704]
["Voto 3",0.24090136401323203,0.21596244131455444,0.22580645161290436,0.23036649214659788,0.3068181818181812,0.26984126984127027,0.26153846153846116,0.25,0.313725490196078,0.28712871287128583,0.2321428571428574,0.20171673819742555]
["Voto 4",0.14829287402202024,0.11737089201877969,0.16589861751152157,0.14659685863874405,0.1363636363636362,0.2222222222222226,0.169230769230769,0.06521739130434771,0.11764705882352924,0.18316831683168233,0.25,0.23175965665236134]
["Voto 5",0.07408439965110716,0.04694835680751185,0.09216589861751198,0.026178010471204296,0.11363636363636348,0.1904761904761908,0.10769230769230755,0.010869565217391287,0.0784313725490195,0.15346534653465277,0.10714285714285725,0.07725321888412036]
["Non so/Non risponde",0.0034103929401537126,0.004694835680751185,0,0.005235602094240859,0,0,0,0.010869565217391287,0.019607843137254874,0,0,0]
["Utenti Occasionali",1,1,1.000000000000005,1,0.9999999999999984,1,0.9999999999999986,0.999999999999998,0.9999999999999984,0.9999999999999956,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",46.5,38.2,48.4,40.5,55.7,68.3,53.8,33,52,62.4,58.9,51.1]
["voto medio",2.46261634375693,2.174528301886793,2.552995391705069,2.2894736842105265,2.6477272727272725,3.111111111111111,2.7538461538461534,2.142857142857143,2.54,2.950495049504947,2.8571428571428568,2.6695278969957084]
["voto modale*",1,1,1,1,3,3,2,2,3,3,4,2]
["voto mediano**",2,2,2,2,3,3,3,2,3,3,3,3]
["indice di eccedenza***",-41.145763290799245,-57.831325301204764,-33.333333333333336,-54.794520547945226,-27.868852459016374,13.043478260869565,-25,-79.41176470588235,-41.176470588235304,-5.555555555555555,-6.976744186046509,-22.580645161290334]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola18_1","index":34,"n_rows":41,"n_cols":13,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[28,0,28,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[17,0,17,12]],"flags":["formulas_cached_only"]}
["Tavola 18_1 - Soddisfazione rispetto all'adeguatezza e pulizia dei bagni - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Adeguatezza e pulizia dei bagni\n(valori assoluti)"]
[]
["Voto 1",22233.543898873777,5453.696498052011,3669.926070043795,5135.13962263981,1445.8867924512015,1040.0251045996013,830.7766990328009,1318.204918027702,884.2542372901987,1225.3691756266012,654.3478260900001,575.9169550199989]
["Voto 2",10649.930296765331,2408.715953306303,2209.0817120651973,1904.422641508802,738.0047169802993,829.209205018601,376.7475728171999,566.7049180305997,442.1271186451,625.7204301071998,280.4347826099998,268.76124567600016]
["Voto 3",5034.566763608701,1227.0817120617003,676.9766536973998,408.0905660375999,406.65566037689985,632.4476987430006,270.4854368944001,394.22950819519986,182.9491525428,430.1827956986997,271.0869565229998,134.38062283799997]
["Voto 4",1412.9626708964006,272.6848249026,213.7821011676,34.0075471698,75.3066037735,182.7071129702,86.94174757319999,61.5983606555,30.4915254238,299.82437275969994,102.826086957,52.79238754350001]
["Voto 5",632.7263857048,136.3424124513,178.151750973,68.0150943396,30.1226415094,42.1631799162,28.980582524400003,0,0,78.21505376340001,46.739130435,23.996539792500002]
["Non so/Non risponde",9646.277036469231,2045.1361867695023,2173.4513618705973,1394.3094339618006,497.0235849050997,618.3933054376006,386.4077669919999,665.2622950793997,259.1779661023,925.5448028669006,355.2173913059997,326.3529411779999]
["Non uso",329.9929476868,136.3424124513,35.6303501946,68.0150943396,0,14.0543933054,9.6601941748,0,0,52.1433691756,9.347826087,4.7993079585]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.44520512412639396,0.4669260700389104,0.4007782101167287,0.5698113207547169,0.45283018867924646,0.30962343096234296,0.41747572815534145,0.4385245901639327,0.49152542372881414,0.3369175627240166,0.38043478260869645,0.4152249134948076]
["Voto 2",0.21325451134890938,0.20622568093385196,0.2412451361867688,0.21132075471698086,0.23113207547169828,0.24686192468619236,0.18932038834951506,0.18852459016393333,0.24576271186440743,0.1720430107526891,0.16304347826086976,0.19377162629757738]
["Voto 3",0.10081231004421956,0.10505836575875466,0.07392996108949373,0.045283018867924414,0.1273584905660379,0.18828451882845176,0.13592233009708782,0.13114754098360581,0.10169491525423756,0.1182795698924737,0.15760869565217409,0.09688581314878861]
["Voto 4",0.02829320526424299,0.023346303501945474,0.023346303501945394,0.0037735849056603687,0.0235849056603774,0.05439330543933046,0.043689320388349634,0.020491803278688416,0.016949152542372926,0.08243727598566353,0.05978260869565229,0.03806228373702411]
["Voto 5",0.012669731391765172,0.011673151750972737,0.019455252918287827,0.007547169811320737,0.009433962264150959,0.012552301255230106,0.014563106796116547,0,0,0.021505376344086145,0.027173913043478312,0.017301038062283686]
["Non so/Non risponde",0.19315732952479997,0.17509727626459126,0.23735408560311122,0.1547169811320752,0.15566037735849073,0.1841004184100417,0.1941747572815539,0.22131147540983476,0.14406779661016986,0.2544802867383528,0.20652173913043498,0.23529411764705804]
["Non uso",0.006607788299695141,0.011673151750972737,0.003891050583657566,0.007547169811320737,0,0.004184100418410035,0.004854368932038849,0,0,0.014336917562724094,0.005434782608695662,0.0034602076124567367]
["Utenti Abbonati",1.0000000000000262,0.9999999999999991,0.9999999999999932,0.9999999999999992,1,0.9999999999999993,1,0.999999999999995,1,1.000000000000006,1,0.9999999999999961]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",17.7,17.2,15.4,6.8,19,31.4,24.2,19.5,13.9,30.4,31,20]
["voto medio",1.6878451377934298,1.6555023923444978,1.7076923076923076,1.4099099099099093,1.7039106145251395,2.0309278350515436,1.8121212121212125,1.6578947368421055,1.5841584158415838,2.0147058823529407,1.9724137931034476,1.75]
["voto modale*",1,1,1,1,1,1,1,1,1,1,1,1]
["voto mediano**",1,1,1,1,1,2,1,1,1,2,2,1]
["indice di eccedenza***",-88.28664149880548,-90.10989010989013,-87.5,-97.14285714285714,-90.78947368421053,-78.52348993288592,-82.48175182481752,-93.67088607594937,-95.50561797752806,-66.08187134502927,-72.41379310344827,-83.33333333333331]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola18_2","index":35,"n_rows":41,"n_cols":13,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[28,0,28,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[17,0,17,12]],"flags":["formulas_cached_only"]}
["Tavola 18_2 - Soddisfazione rispetto all'adeguatezza e pulizia dei bagni - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Adeguatezza e pulizia dei bagni\n(valori assoluti)"]
[]
["Voto 1",8039.744314016576,2378.5305164352967,1780.2442396292,1370.3926701575008,483.7159090910998,205.33333333320002,190.5230769228,544.8913043489998,315.6078431376,370.7227722786,73.92857142870002,325.85407725359994]
["Voto 2",4924.929180173286,1174.2112676073002,1050.6359446991999,946.8167539270003,345.51136363649994,171.111111111,137.5999999998,345.0978260877,216.9803921571,300.1089108922,73.92857142870002,162.9270386268]
["Voto 3",2740.846394371198,391.4037558691001,612.8709677411999,448.4921465969998,299.4431818183,119.77777777770001,42.3384615384,163.46739130470002,197.254901961,247.1485148524,82.14285714300003,136.50643776839993]
["Voto 4",1210.8461850428994,180.6478873242,291.84331797199997,99.664921466,138.2045454546,136.8888888888,52.923076922999996,54.489130434900005,98.6274509805,97.0940594063,16.4285714286,44.03433476399999]
["Voto 5",613.3630358075001,150.53990610350002,204.2903225804,74.7486910995,23.0340909091,51.333333333300004,21.1692307692,0,0,79.4405940597,0,8.8068669528]
["Non so/Non risponde",9499.99388902991,2107.5586854489975,2393.1152073703975,1769.0523560215013,737.0909090911995,376.44444444420003,232.86153846119998,526.7282608706998,138.0784313727,670.8316831708009,213.57142857179994,334.6609442063999]
["Non uso",214.277001574,30.1079812207,0,49.832460733,0,17.1111111111,10.5846153846,36.3260869566,39.4509803922,17.6534653466,0,13.2103004292]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.2951014650569687,0.3708920187793431,0.2811059907834116,0.28795811518324743,0.2386363636363632,0.1904761904761908,0.27692307692307655,0.32608695652173847,0.313725490196078,0.20792079207920697,0.1607142857142859,0.31759656652360596]
["Voto 2",0.1807711488830758,0.18309859154929622,0.16589861751152157,0.1989528795811527,0.1704545454545452,0.158730158730159,0.2,0.20652173913043445,0.21568627450980363,0.16831683168316755,0.1607142857142859,0.158798283261803]
["Voto 3",0.10060367032629779,0.06103286384976542,0.09677419354838758,0.09424083769633543,0.1477272727272725,0.1111111111111113,0.06153846153846145,0.09782608695652159,0.19607843137254874,0.138613861386138,0.17857142857142877,0.13304721030042949]
["Voto 4",0.04444450833365947,0.02816901408450711,0.04608294930875599,0.020942408376963435,0.0681818181818181,0.1269841269841272,0.07692307692307682,0.032608695652173864,0.09803921568627437,0.05445544554455421,0.03571428571428574,0.04291845493562243]
["Voto 5",0.0225136924022594,0.023474178403755926,0.0322580645161292,0.015706806282722575,0.011363636363636348,0.0476190476190477,0.030769230769230726,0,0,0.04455445544554435,0,0.008583690987124488]
["Non so/Non risponde",0.3487004070263019,0.3286384976525825,0.37788018433179876,0.37172774869110126,0.36363636363636287,0.3492063492063498,0.338461538461538,0.3152173913043472,0.13725490196078413,0.376237623762375,0.46428571428571447,0.32618025751073043]
["Non uso",0.00786510797143883,0.004694835680751185,0,0.010471204188481718,0,0.0158730158730159,0.015384615384615363,0.021739130434782573,0.03921568627450975,0.009900990099009856,0,0.012875536480686732]
["Utenti Occasionali",1,1,1,1,0.9999999999999982,1,0.9999999999999987,0.9999999999999982,0.9999999999999987,0.999999999999996,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",26,16.9,28.1,21.2,35.7,45,26.2,19.7,35.7,38.7,40,27.9]
["voto medio",1.9408367102729318,1.7253521126760565,2.0074074074074066,1.8305084745762712,2.125,2.5,2.0476190476190474,1.7540983606557377,2.0952380952380953,2.282258064516128,2.166666666666667,1.8896103896103897]
["voto modale*",1,1,1,1,1,1,1,1,1,1,3,1]
["voto mediano**",2,1,2,2,2,2,2,2,2,2,2,2]
["indice di eccedenza***",-75.32999272493814,-82.94573643410853,-70.17543859649123,-86,-67.44186046511626,-33.333333333333336,-63.1578947368421,-88.46153846153847,-68.75,-58.333333333333336,-80,-80.48780487804878]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola19_1","index":36,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[0,0,0,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 19_1 - Soddisfazione rispetto al funzionamento del condizionamento/riscaldamento - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Funzionamento del condizionamento/riscaldamento\n(valori assoluti)"]
[]
["Voto 1",10651.937573668225,2908.6381322944044,1532.1050583677984,2380.528301886003,572.3301886785996,829.209205018601,473.34951456519974,443.5081967195998,289.6694915261,469.2903225803996,364.56521739299967,388.74394463849967]
["Voto 2",12529.49441946436,2908.6381322944044,2209.0817120651973,2278.505660376603,963.924528300799,801.1004184078009,463.68932039039976,850.0573770458996,503.1101694927,912.5089605730005,336.5217391319997,302.3564013855]
["Voto 3",15302.932522939458,3817.5875486364066,3171.1011673193957,2584.5735849048037,978.985849055499,843.263598324001,637.5728155368001,997.8934426190995,564.0932203402999,964.6523297486007,383.26086956699965,359.9480968874998]
["Voto 4",8355.275365255422,1499.766536964301,1496.4747081731985,1394.3094339618006,542.2075471691996,702.7196652700007,289.80582524400006,554.3852458994998,259.1779661023,899.4731182791005,467.39130434999953,249.56401384200018]
["Voto 5",2494.3000097828017,363.5797665368,605.7159533081999,306.06792452819997,135.55188679230002,154.5983263594,115.92233009759998,98.55737704880002,152.457627119,325.8960573474999,149.56521739199997,86.38754325299999]
["Non so/Non risponde",606.0601088947999,181.7898832684,142.5214007784,68.0150943396,0,28.1087866108,9.6601941748,61.5983606555,30.4915254238,65.1792114695,18.695652174,0]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.21329470511949197,0.24902723735408544,0.16731517509727517,0.2641509433962262,0.17924528301886808,0.24686192468619236,0.23786407766990345,0.14754098360655651,0.16101694915254278,0.12903225806451674,0.21195652173913065,0.28027681660899545]
["Voto 2",0.2508909575383144,0.24902723735408544,0.2412451361867688,0.252830188679245,0.3018867924528304,0.23849372384937229,0.2330097087378646,0.28278688524589995,0.27966101694915324,0.2508960573476718,0.19565217391304368,0.21799307958477443]
["Voto 3",0.3064263620932782,0.32684824902723725,0.3463035019455229,0.28679245283018845,0.30660377358490587,0.2510460251046024,0.3203883495145641,0.33196721311475214,0.3135593220338991,0.26523297491039594,0.22282608695652195,0.2595155709342551]
["Voto 4",0.16730627483489782,0.12840466926070018,0.1634241245136176,0.1547169811320752,0.16981132075471714,0.20920502092050197,0.14563106796116548,0.18442622950819565,0.14406779661016986,0.24731182795699078,0.27173913043478287,0.17993079584775043]
["Voto 5",0.04994593531803394,0.03112840466926063,0.06614785992217861,0.03396226415094331,0.04245283018867932,0.046025104602510386,0.058252427184466174,0.03278688524590147,0.08474576271186463,0.08960573476702556,0.08695652173913059,0.062283737024221256]
["Non so/Non risponde",0.012135765096010304,0.015564202334630316,0.015564202334630264,0.007547169811320737,0,0.00836820083682007,0.004854368932038849,0.020491803278688416,0.016949152542372926,0.01792114695340512,0.010869565217391325,0]
["Utenti Abbonati",1.0000000000000266,0.9999999999999991,0.9999999999999934,0.9999999999999988,1,1,1,0.999999999999994,1,1.000000000000006,1,0.9999999999999967]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",53,49.4,58.5,47.9,51.9,51.1,52.7,56.1,55.2,61.3,58.8,50.2]
["voto medio",2.5846775216574196,2.434782608695654,2.7154150197628457,2.43726235741445,2.594339622641509,2.5654008438818563,2.5512195121951216,2.6652719665271967,2.7068965517241392,2.916058394160584,2.8241758241758226,2.5259515570934266]
["voto modale*",3,3,3,3,3,3,3,3,3,3,4,1]
["voto mediano**",3,2,3,2,3,3,3,3,3,3,3,3]
["indice di eccedenza***",-36.23711894473139,-51.479289940828444,-28.04878048780486,-46.52406417112304,-38.77551020408161,-31.073446327683634,-39.56834532374097,-32.91139240506328,-31.645569620253163,-6,-6.382978723404248,-34.5794392523364]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola19_2","index":37,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[0,0,0,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 19_2 - Soddisfazione rispetto al funzionamento del condizionamento/riscaldamento - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Funzionamento del condizionamento/riscaldamento\n(valori assoluti)"]
[]
["Voto 1",3485.2867381985943,993.5633802831006,758.7926267272,672.7382198954999,161.2386363637,136.8888888888,84.6769230768,236.11956521790006,78.9019607844,194.1881188126,49.28571428580001,118.89270386279993]
["Voto 2",4961.624733258286,1324.7511737107998,1109.0046082935999,971.7329842935003,322.47727272739996,102.66666666660001,105.84615384599999,381.4239130443,157.8039215688,194.1881188126,106.78571428590004,184.94420600880005]
["Voto 3",7835.687380014678,1896.802816904098,1721.8755760348,1519.890052356501,644.9545454547996,239.55555555540002,201.1076923074,526.7282608706998,295.8823529415,450.1633663383,65.71428571440002,273.01287553680015]
["Voto 4",5582.736111222087,1113.9953051659004,1254.9262672795999,872.0680628275002,460.6818181819998,256.6666666665,137.5999999998,345.0978260877,295.8823529415,458.9900990116,131.42857142880004,255.39914163120022]
["Voto 5",3274.4468109691943,451.61971831050016,1021.451612902,473.4083769634998,207.3068181819,290.8888888887,84.6769230768,54.489130434900005,98.6274509805,361.8960396053,106.78571428590004,123.29613733919993]
["Non so/Non risponde",2104.2182263524983,632.2676056347003,466.9493087552,249.162303665,230.34090909100001,51.333333333300004,74.0923076922,127.1413043481,78.9019607844,123.5742574262,0,70.45493562239997]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.12792859852432223,0.1549295774647892,0.11981566820276558,0.14136125654450318,0.07954545454545443,0.1269841269841272,0.1230769230769229,0.14130434782608675,0.0784313725490195,0.10891089108910842,0.10714285714285725,0.11587982832618052]
["Voto 2",0.18211807125442286,0.2065727699530521,0.17511520737327277,0.20418848167539355,0.15909090909090884,0.0952380952380954,0.15384615384615363,0.22826086956521702,0.156862745098039,0.10891089108910842,0.2321428571428574,0.1802575107296143]
["Voto 3",0.2876114880344396,0.2957746478873243,0.27188940092166036,0.3193717277486926,0.3181818181818175,0.2222222222222226,0.2923076923076919,0.3152173913043472,0.29411764705882315,0.2524752475247513,0.14285714285714302,0.26609442060085925]
["Voto 4",0.2049161691094901,0.1737089201877939,0.19815668202765077,0.1832460732984301,0.22727272727272685,0.23809523809523847,0.2,0.20652173913043445,0.29411764705882315,0.25742574257425627,0.28571428571428603,0.24892703862661036]
["Voto 5",0.1201896494996092,0.07042253521126779,0.161290322580646,0.09947643979057627,0.10227272727272714,0.26984126984127027,0.1230769230769229,0.032608695652173864,0.09803921568627437,0.20297029702970204,0.2321428571428574,0.12017167381974275]
["Non so/Non risponde",0.07723602357771675,0.09859154929577493,0.07373271889400959,0.05235602094240859,0.11363636363636348,0.0476190476190477,0.10769230769230755,0.076086956521739,0.0784313725490195,0.069306930693069,0,0.06866952789699587]
["Utenti Occasionali",1,1,1.000000000000005,1,0.9999999999999982,1,0.9999999999999986,0.9999999999999983,0.9999999999999987,0.9999999999999954,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",66.4,59.9,68.2,63.5,73.1,76.7,69,60,74.5,76.6,66.1,68.2]
["voto medio",3.0079329059138398,2.7760416666666665,3.1144278606965177,2.8895027624309386,3.128205128205128,3.45,3.0517241379310347,2.741176470588236,3.1914893617021276,3.361702127659575,3.3035714285714293,3.0829493087557607]
["voto modale*",3,3,3,3,3,5,3,3,3,4,4,3]
["voto mediano**",3,3,3,3,3,4,3,3,3,3,4,3]
["indice di eccedenza***",2.3709501427881694,-19.37984496124031,9.859154929577468,-10,16,39.130434782608695,7.6923076923076925,-21.428571428571434,25,35.76642335766424,20.83333333333334,10.9677419354839]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola20_1","index":38,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[0,0,0,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 20_1 - Soddisfazione rispetto al funzionamento delle porte - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Funzionamento delle porte\n(valori assoluti)"]
[]
["Voto 1",6501.356449205919,1636.1089494156013,1104.540856032599,1768.3924528296016,240.98113207520007,379.4686192458002,154.5631067968,246.39344262199995,121.9661016952,378.0394265230998,336.5217391319997,134.38062283799997]
["Voto 2",12038.075413332737,3317.6653696483054,2173.4513618705973,2550.5660377350036,632.5754716973995,618.3933054376006,376.7475728171999,739.1803278659996,198.1949152547,860.3655913974004,364.56521739299967,206.3702422155001]
["Voto 3",15505.751775802953,3454.0077820996057,3064.210116735596,2754.611320753804,1204.905660376,941.6443514618012,608.5922330124,1010.2131147501995,686.0593220354995,847.3297491035004,420.6521739149996,513.5259515594992]
["Voto 4",11249.283241981542,2226.9260700379027,2102.1906614813975,1462.3245283014007,858.4952830178992,941.6443514618012,521.6504854391997,788.4590163903996,564.0932203402999,1016.7956989242008,401.9565217409996,364.74740484599977]
["Voto 5",4597.471179206699,1045.2918287932998,712.6070038919997,442.0981132073999,256.04245282990007,463.79497907820036,328.4466019432,221.75409835979997,228.6864406785,534.4695340498996,196.3043478269999,167.97577854750003]
["Non so/Non risponde",48.0619404752,0,0,34.0075471698,0,14.0543933054,0,0,0,0,0,0]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.13018334900291215,0.14007782101167296,0.12062256809338444,0.19622641509433936,0.0754716981132077,0.11297071129707101,0.07766990291262159,0.08196721311475363,0.0677966101694917,0.10394265232974963,0.19565217391304368,0.09688581314878861]
["Voto 2",0.24105076918966434,0.28404669260700377,0.23735408560311122,0.2830188679245281,0.19811320754717,0.1841004184100417,0.18932038834951506,0.24590163934426085,0.11016949152542402,0.23655913978494766,0.21195652173913065,0.14878892733563975]
["Voto 3",0.3104876206608289,0.2957198443579765,0.33463035019455023,0.30566037735849033,0.3773584905660384,0.2803347280334727,0.30582524271844747,0.3360655737704898,0.38135593220339054,0.23297491039426665,0.24456521739130457,0.3702422145328702]
["Voto 4",0.22525597200602127,0.1906614785992216,0.2295719844357961,0.16226415094339594,0.26886792452830205,0.2803347280334727,0.26213592233009764,0.2622950819672116,0.3135593220338991,0.2795698924731201,0.23369565217391328,0.26297577854671184]
["Voto 5",0.09205989545867753,0.0894941634241243,0.0778210116731513,0.049056603773584784,0.08018867924528317,0.13807531380753127,0.16504854368932084,0.07377049180327828,0.12711864406779694,0.14695340501792187,0.11413043478260886,0.12110726643598581]
["Non so/Non risponde",0.0009623936819222348,0,0,0.0037735849056603687,0,0.004184100418410035,0,0,0,0,0,0]
["Utenti Abbonati",1.0000000000000264,0.9999999999999992,0.9999999999999932,0.9999999999999989,1,0.9999999999999993,1,0.9999999999999941,1,1.0000000000000058,1,0.9999999999999962]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",62.8,57.6,64.2,51.9,72.6,70.2,73.3,67.2,82.2,65.9,59.2,75.4]
["voto medio",2.9078696300419304,2.8054474708171226,2.906614785992217,2.583333333333334,3.0801886792452837,3.147058823529413,3.2475728155339816,3,3.3220338983050848,3.1290322580645156,2.8586956521739135,3.1626297577854667]
["voto modale*",3,3,3,3,3,3,3,3,3,4,3,3]
["voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
["indice di eccedenza***",-7.830695207466815,-20.441988950276272,-7.6023391812865455,-38.79781420765031,12.12121212121211,16.959064327485397,23.076923076923066,1.2345679012345676,42.465753424657535,11.214953271028048,-7.913669064748194,21.978021978021943]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola20_2","index":39,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[0,0,0,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 20_2 - Soddisfazione rispetto al funzionamento delle porte - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Funzionamento delle porte\n(valori assoluti)"]
[]
["Voto 1",1634.6484464045989,481.7276995312002,350.21198156639997,448.4921465969998,23.0340909091,17.1111111111,31.753846153799998,72.6521739132,39.4509803922,114.7475247529,24.642857142900002,30.8240343348]
["Voto 2",3500.7540772936936,812.9154929589005,963.0829493076,672.7382198954999,207.3068181819,102.66666666660001,105.84615384599999,217.95652173960005,98.6274509805,123.5742574262,90.35714285730003,105.68240343359994]
["Voto 3",7104.690103493881,1926.910798124798,1575.9539170488,1121.2303664925005,506.75000000019975,205.33333333320002,179.9384615382,526.7282608706998,315.6078431376,423.6831683184,106.78571428590004,215.76824034360013]
["Voto 4",8024.706537709078,1716.1549295798986,1926.1658986152,1519.890052356501,644.9545454547996,290.8888888887,179.9384615382,599.3804347838998,236.7058823532,547.2574257446001,90.35714285730003,273.01287553680015]
["Voto 5",6869.873579735883,1445.1830985935994,1517.5852534544,996.6492146600003,598.8863636365996,461.99999999970004,179.9384615382,236.11956521790006,315.6078431376,573.7376237645003,147.85714285740002,396.30901287599966]
["Non so/Non risponde",109.3272553782,30.1079812207,0,0,46.0681818182,0,10.5846153846,18.1630434783,0,0,0,4.4034334764]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.06000031002803111,0.07511737089201899,0.05529953917050719,0.09424083769633543,0.011363636363636348,0.0158730158730159,0.04615384615384609,0.04347826086956515,0.03921568627450975,0.06435643564356407,0.05357142857142862,0.030042918454935705]
["Voto 2",0.12849633230405685,0.12676056338028205,0.1520737327188948,0.14136125654450318,0.10227272727272714,0.0952380952380954,0.15384615384615363,0.13043478260869545,0.09803921568627437,0.069306930693069,0.19642857142857165,0.1030042918454938]
["Voto 3",0.2607799920529249,0.3004694835680755,0.24884792626728236,0.23560209424083875,0.25,0.1904761904761908,0.26153846153846116,0.3152173913043472,0.313725490196078,0.23762376237623656,0.2321428571428574,0.21030042918455008]
["Voto 4",0.2945494985209428,0.2676056338028173,0.3041474654377896,0.3193717277486926,0.3181818181818175,0.26984126984127027,0.26153846153846116,0.3586956521739123,0.2352941176470585,0.3069306930693056,0.19642857142857165,0.26609442060085925]
["Voto 5",0.25216097414961164,0.2253521126760568,0.23963133640553116,0.20942408376963442,0.29545454545454486,0.42857142857142927,0.26153846153846116,0.14130434782608675,0.313725490196078,0.32178217821782046,0.32142857142857173,0.3862660944206016]
["Non so/Non risponde",0.004012892944433215,0.004694835680751185,0,0,0.022727272727272697,0,0.015384615384615363,0.010869565217391287,0,0,0,0.004291845493562244]
["Utenti Occasionali",1,1,1.000000000000005,1,0.9999999999999981,1,0.9999999999999986,0.9999999999999981,0.9999999999999986,0.9999999999999958,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",81.1,79.7,79.3,76.4,88.4,88.9,79.7,82.4,86.3,86.6,75,86.6]
["voto medio",3.5525919869456133,3.443396226415093,3.520737327188939,3.4083769633507814,3.8023255813953485,4,3.546875,3.4285714285714293,3.686274509803922,3.7524752475247523,3.5357142857142865,3.8793103448275863]
["voto modale*",4,3,4,4,4,5,3,4,3,5,5,5]
["voto mediano**",4,3,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",48.72284598839594,41.891891891891845,44.785276073619634,38.35616438356167,68.75,72.54901960784312,44.680851063829785,48.38709677419353,60,64.93506493506496,34.883720930232556,66.12021857923497]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola21_1","index":40,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[0,0,0,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 21_1 - Soddisfazione rispetto al senso di sicurezza nel viaggio (furti, molestie) - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Senso di sicurezza nel viaggio (furti, molestie)\n(valori assoluti)"]
[]
["Voto 1",5201.364385496804,1272.5291828788004,1353.9533073947987,1054.2339622637996,210.85849056580005,252.9790794972,86.94174757319999,197.11475409759998,152.457627119,378.0394265230998,93.47826087,148.7785467135]
["Voto 2",6745.895657639614,1727.0038910498015,1318.3229572001987,1224.2716981128,436.7783018862998,309.19665271880007,260.8252427196001,394.22950819519986,259.1779661023,508.39784946209954,158.91304347899995,148.7785467135]
["Voto 3",14376.096802830856,3590.350194550906,2422.863813232797,2890.6415094330046,1039.231132074299,758.9372384916009,685.8737864108003,948.6147540946995,442.1271186451,769.1146953401002,430.0000000019996,398.34256055549963]
["Voto 4",15458.385426973353,3681.2451361851063,2743.5369649841964,2380.528301886003,963.924528300799,1278.9497907914017,598.9320388376,1010.2131147501995,686.0593220354995,1173.225806451001,495.4347826109995,446.33564014049944]
["Voto 5",7373.756915399417,1317.9766536959005,1247.0622568109989,1224.2716981128,512.0849056597997,688.6652719646007,347.76699029279996,394.22950819519986,228.6864406785,677.8637992828,504.7826086979995,230.36678200800014]
["Non so/Non risponde",784.5008116649999,90.8949416342,71.2607003892,238.0528301886,30.1226415094,70.271966527,9.6601941748,61.5983606555,30.4915254238,130.358422939,37.391304348,14.3979238755]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.10415227043444965,0.10894941634241226,0.14785992217898736,0.1169811320754714,0.06603773584905673,0.07531380753138063,0.043689320388349634,0.06557377049180292,0.08474576271186463,0.10394265232974963,0.054347826086956624,0.10726643598615883]
["Voto 2",0.13508000916377874,0.14785992217898813,0.1439688715953298,0.13584905660377328,0.13679245283018884,0.0920502092050208,0.13106796116504899,0.13114754098360581,0.14406779661016986,0.1397849462365598,0.09239130434782623,0.10726643598615883]
["Voto 3",0.2878673769088863,0.30739299610894927,0.2645914396887141,0.32075471698113184,0.32547169811320775,0.22594142259414216,0.3446601941747584,0.3155737704918014,0.24576271186440743,0.21146953405018046,0.25,0.2871972318339089]
["Voto 4",0.30953915552607525,0.31517509727626447,0.2996108949416322,0.2641509433962262,0.3018867924528304,0.3807531380753137,0.30097087378640863,0.3360655737704898,0.38135593220339054,0.3225806451612924,0.2880434782608698,0.3217993079584761]
["Voto 5",0.14765232109328927,0.11284046692606985,0.1361867704280147,0.13584905660377328,0.1603773584905662,0.20502092050209195,0.17475728155339854,0.13114754098360581,0.12711864406779694,0.18637992831541322,0.29347826086956547,0.16608996539792348]
["Non so/Non risponde",0.01570886687354708,0.007782101167315158,0.007782101167315132,0.026415094339622584,0.009433962264150959,0.020920502092050177,0.004854368932038849,0.020491803278688416,0.016949152542372926,0.03584229390681024,0.02173913043478265,0.01038062283737021]
["Utenti Abbonati",1.0000000000000262,0.9999999999999992,0.9999999999999933,0.9999999999999987,1,0.9999999999999994,1,0.9999999999999941,1,1.0000000000000058,1,0.9999999999999962]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",75.7,74.1,70.6,74,79.5,82.9,82.4,79.9,76.7,74.7,85,78.3]
["voto medio",3.1764705882352944,3.133333333333334,3.170542635658915,3.357142857142857,3.5598290598290605,3.4341463414634146,3.3430962343096233,3.3275862068965516,3.3605947955390323,3.688888888888888,3.3356643356643363,3.1626297577854667]
["voto modale*",4,4,3,3,4,3,4,4,4,5,4,3]
["voto mediano**",3,3,3,3,4,3,3,4,4,4,3,3]
["indice di eccedenza***",31.2969216048736,25,19.78609625668448,22.54335260115612,39.00709219858153,55.55555555555559,46.268656716417894,40.74074074074073,37.9310344827586,35.23809523809529,59.701492537313406,38.916256157635445]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola21_2","index":41,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[0,0,0,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 21_2 - Soddisfazione rispetto al senso di sicurezza nel viaggio (furti, molestie) - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Senso di sicurezza nel viaggio (furti, molestie)\n(valori assoluti)"]
[]
["Voto 1",1017.2973085294001,240.8638497656,233.4746543776,249.162303665,23.0340909091,17.1111111111,21.1692307692,36.3260869566,78.9019607844,61.7871287131,24.642857142900002,30.8240343348]
["Voto 2",1790.8696406655984,572.0516431933003,437.764976958,224.2460732985,46.0681818182,17.1111111111,42.3384615384,127.1413043481,157.8039215688,88.267326733,16.4285714286,61.64806866959998]
["Voto 3",5952.868269871179,1565.615023476399,1546.7695852516,1071.3979057595004,414.61363636379986,188.22222222210002,148.1846153844,472.2391304357999,59.176470588300006,255.9752475257,98.57142857160004,132.10300429199992]
["Voto 4",9855.684832483923,2047.3427230075977,2247.1935483843986,1843.8010471210014,760.1250000002995,479.11111111080004,254.03076923039998,653.8695652187997,394.509803922,556.0841584179002,139.64285714310003,479.9742489275993]
["Voto 5",8331.621422062784,1957.018779345498,1838.6129032236,1295.6439790580007,714.0568181820995,359.33333333310003,222.27692307659999,345.0978260877,315.6078431376,803.2326732703018,172.5000000003,308.240343348]
["Non so/Non risponde",295.65852640250006,30.1079812207,29.1843317972,74.7486910995,69.1022727273,17.1111111111,0,36.3260869566,0,17.6534653466,8.2142857143,13.2103004292]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.0373402330248432,0.03755868544600948,0.036866359447004796,0.05235602094240859,0.011363636363636348,0.0158730158730159,0.030769230769230726,0.021739130434782573,0.0784313725490195,0.0346534653465345,0.05357142857142862,0.030042918454935705]
["Voto 2",0.06573446045604872,0.08920187793427255,0.069124423963134,0.04712041884816773,0.022727272727272697,0.0158730158730159,0.06153846153846145,0.076086956521739,0.156862745098039,0.04950495049504928,0.03571428571428574,0.06008583690987139]
["Voto 3",0.21850199199338688,0.24413145539906148,0.24423963133640678,0.22513089005235704,0.2045454545454542,0.1746031746031749,0.2153846153846151,0.2826086956521734,0.05882352941176463,0.14356435643564291,0.21428571428571452,0.12875536480686725]
["Voto 4",0.36175616034643887,0.3192488262910802,0.3548387096774209,0.38743455497382384,0.3749999999999992,0.4444444444444452,0.3692307692307687,0.39130434782608614,0.3921568627450975,0.31188118811881055,0.3035714285714289,0.4678111587982839]
["Voto 5",0.30581491051453896,0.3051643192488267,0.29032258064516275,0.2722513089005248,0.3522727272727265,0.33333333333333387,0.32307692307692265,0.20652173913043445,0.313725490196078,0.45049504950494945,0.375,0.3004291845493571]
["Non so/Non risponde",0.010852243664745772,0.004694835680751185,0.0046082949308755995,0.015706806282722575,0.03409090909090905,0.0158730158730159,0,0.021739130434782573,0,0.009900990099009856,0.01785714285714287,0.012875536480686732]
["Utenti Occasionali",1,1,1,1,0.999999999999998,1,0.9999999999999987,0.9999999999999982,0.9999999999999986,0.9999999999999966,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",89.6,87.3,89.4,89.9,96.5,96.8,90.8,90,76.5,91.5,90.9,90.9]
["voto medio",3.8421098360025567,3.7688679245283017,3.796296296296295,3.7925531914893624,4.070588235294117,4.080645161290321,3.892307692307692,3.7,3.7058823529411766,4.105,3.927272727272727,3.960869565217393]
["voto modale*",4,4,4,4,4,4,4,4,4,5,5,4]
["voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",73.24978654261014,66.25,71.77914110429447,73.79310344827587,91.04477611940297,92.15686274509804,76.47058823529413,71.875,50,80.1169590643275,76.74418604651163,79]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola22_1","index":42,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[0,0,0,12],[6,0,6,12],[16,0,16,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 22_1 - Soddisfazione rispetto al personale di bordo - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Personale di Bordo\n(valori assoluti)"]
[]
["Voto 1",2117.9331571689,545.3696498052,534.455252919,408.0905660375999,90.3679245282,42.1631799162,48.300970874,160.1557377043,30.4915254238,182.50179211460002,28.043478260999997,47.99307958500001]
["Voto 2",3272.9017361319043,908.949416342,570.0856031136,748.1660377355997,105.42924528290001,126.4895397486,154.5631067968,197.11475409759998,60.9830508476,169.46594982070002,130.869565218,100.78546712849997]
["Voto 3",12022.85436907685,2545.0583657576035,2601.0155642057966,2380.528301886003,692.8207547161994,618.3933054376006,463.68932039039976,763.8196721281996,442.1271186451,795.1863799279002,345.8695652189997,374.34602076299973]
["Voto 4",18363.538633458975,4635.642023344209,3064.210116735596,3094.686792451805,1265.1509433948004,1377.330543929202,705.1941747604004,1207.327868847801,655.5677966116996,1251.4408602144013,598.2608695679999,508.7266436009992]
["Voto 5",12212.04181386924,2499.6108949405034,1924.0389105083977,2006.4452830182022,1024.169811319599,1138.4058577374014,560.2912621383998,579.0245901616997,487.8644067808,1081.9749103937008,598.2608695679999,311.9550173025]
["Non so/Non risponde",1950.7302902992,545.3696498052,463.1945525298,374.0830188677999,15.0613207547,56.2175732216,57.9611650488,98.55737704880002,121.9661016952,156.43010752680001,18.695652174,43.19377162650001]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.04240955460890552,0.04669260700389095,0.058365758754863495,0.045283018867924414,0.02830188679245288,0.012552301255230106,0.024271844660194244,0.053278688524589876,0.016949152542372926,0.050179211469534336,0.016304347826086987,0.03460207612456737]
["Voto 2",0.06553667873711773,0.07782101167315159,0.062256809338521055,0.08301886792452809,0.03301886792452836,0.037656903765690315,0.07766990291262159,0.06557377049180292,0.03389830508474585,0.04659498207885331,0.07608695652173927,0.07266435986159145]
["Voto 3",0.24074598256059174,0.21789883268482474,0.28404669260700194,0.2641509433962262,0.21698113207547187,0.1841004184100417,0.2330097087378646,0.2540983606557362,0.24576271186440743,0.2186379928315425,0.20108695652173933,0.26989619377162527]
["Voto 4",0.36771202710167405,0.3968871595330738,0.33463035019455023,0.34339622641509415,0.39622641509434037,0.410041841004184,0.3543689320388362,0.40163934426229325,0.3644067796610177,0.3440860215053786,0.34782608695652234,0.3667820069204135]
["Voto 5",0.24453427741025885,0.21400778210116714,0.21011673151750832,0.222641509433962,0.3207547169811323,0.3389121338912133,0.28155339805825313,0.192622950819671,0.2711864406779668,0.2974910394265252,0.34782608695652234,0.2249134948096879]
["Non so/Non risponde",0.03906147958147886,0.04669260700389095,0.050583657587548354,0.041509433962264045,0.004716981132075479,0.01673640167364014,0.02912621359223309,0.03278688524590147,0.0677966101694917,0.04301075268817229,0.010869565217391325,0.031141868512110638]
["Utenti Abbonati",1.0000000000000266,0.9999999999999991,0.9999999999999934,0.9999999999999989,1,0.9999999999999994,1,0.9999999999999947,1,1.0000000000000062,1,0.9999999999999962]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",88.8,86.9,87.3,86.6,93.8,94.9,89.5,87.7,94.5,89.9,90.7,88.9]
["voto medio",3.7351404683616685,3.6857142857142864,3.6065573770491812,3.641732283464569,3.9526066350710902,4.042553191489359,3.815,3.6355932203389836,3.9,3.827715355805243,3.945054945054945,3.6964285714285707]
["voto modale*",4,4,4,4,4,4,4,4,4,4,4,4]
["voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",70.0229514548751,66.13756613756618,63.7426900584795,63.04347826086962,84.24242424242424,87.434554973822,72.36842105263158,66.66666666666669,85.18518518518516,73.78640776699031,76.55172413793103,69.30693069306929]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola22_2","index":43,"n_rows":41,"n_cols":13,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[28,0,28,12],[17,0,17,12],[6,0,6,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 22_2 - Soddisfazione rispetto al personale di bordo - Utenti Occasionali (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Personale di Bordo\n(valori assoluti)"]
[]
["Voto 1",1171.0432964395995,361.2957746484001,350.21198156639997,174.4136125655,23.0340909091,17.1111111111,21.1692307692,72.6521739132,59.176470588300006,44.1336633665,8.2142857143,39.6309012876]
["Voto 2",1560.057209377899,451.61971831050016,262.65898617479996,323.91099476449995,138.2045454546,34.2222222222,42.3384615384,163.46739130470002,0,44.1336633665,24.642857142900002,74.85836909879997]
["Voto 3",5743.105702801783,1324.7511737107998,1371.6635944683999,1046.4816753930004,391.5795454546999,153.9999999999,137.5999999998,417.75000000089995,177.5294117649,379.5495049519,139.64285714310003,202.5579399144001]
["Voto 4",9134.302265693903,2137.6666666696974,2130.4562211955995,1594.638743456001,598.8863636365996,376.44444444420003,285.7846153842,544.8913043489998,433.9607843142,556.0841584179002,123.21428571450005,352.27467811199983]
["Voto 5",5701.367695841588,1264.5352112694,1050.6359446991999,797.3193717280001,529.7840909092997,410.66666666640003,158.769230769,272.4456521745001,276.1568627454,520.7772277247,156.0714285717,264.2060085840002]
["Non so/Non risponde",2795.1462215756983,752.6995305175004,758.7926267272,622.9057591624999,138.2045454546,68.4444444444,31.753846153799998,145.3043478264,39.4509803922,176.534653466,8.2142857143,52.841201716799986]
["Non uso",1138.9776082848996,120.4319248828,408.5806451608,199.329842932,207.3068181819,17.1111111111,10.5846153846,54.489130434900005,19.7254901961,61.7871287131,0,39.6309012876]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.042983530187892416,0.05633802816901423,0.05529953917050719,0.036649214659686014,0.011363636363636348,0.0158730158730159,0.030769230769230726,0.04347826086956515,0.05882352941176463,0.02475247524752464,0.01785714285714287,0.03862660944206019]
["Voto 2",0.05726241408666208,0.07042253521126779,0.04147465437788039,0.06806282722513116,0.0681818181818181,0.0317460317460318,0.06153846153846145,0.09782608695652159,0,0.02475247524752464,0.05357142857142862,0.07296137339055811]
["Voto 3",0.21080258782845962,0.2065727699530521,0.21658986175115316,0.21989528795811616,0.19318181818181784,0.1428571428571431,0.2,0.25,0.17647058823529388,0.2128712871287119,0.3035714285714289,0.19742489270386332]
["Voto 4",0.33527757545473375,0.3333333333333337,0.3364055299539187,0.3350785340314152,0.29545454545454486,0.3492063492063498,0.4153846153846148,0.32608695652173847,0.43137254901960725,0.31188118811881055,0.2678571428571432,0.3433476394849793]
["Voto 5",0.20927058052556094,0.19718309859154975,0.16589861751152157,0.1675392670157075,0.26136363636363585,0.3809523809523816,0.23076923076923045,0.16304347826086935,0.27450980392156826,0.29207920792079073,0.3392857142857145,0.25751072961373483]
["Non so/Non risponde",0.10259676338181348,0.11737089201877969,0.11981566820276558,0.13089005235602144,0.0681818181818181,0.0634920634920636,0.04615384615384609,0.0869565217391303,0.03921568627450975,0.09900990099009856,0.01785714285714287,0.05150214592274691]
["Non uso",0.04180654853487958,0.01877934272300474,0.0645161290322584,0.04188481675392687,0.10227272727272714,0.0158730158730159,0.015384615384615363,0.032608695652173864,0.019607843137254874,0.0346534653465345,0,0.03862660944206019]
["Utenti Occasionali",1,1,1.000000000000005,1,0.9999999999999983,1,0.9999999999999986,0.9999999999999983,0.9999999999999986,0.9999999999999954,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",0.8828350487200651,0.8532608695652173,0.8813559322033898,0.8734177215189873,0.9041095890410958,0.9482758620689655,0.9016393442622949,0.8395061728395061,0.9375,0.9428571428571428,0.9272727272727271,0.8773584905660378]
["voto medio",3.7136414511038356,3.6304347826086967,3.632768361581922,3.6392405063291147,3.8767123287671237,4.13793103448276,3.80327868852459,3.530864197530865,3.9166666666666665,3.9485714285714275,3.872727272727272,3.778301886792451]
["voto modale*",4,4,4,4,4,5,4,4,4,4,5,4]
["voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",68.90606032687545,61.42857142857139,67.6923076923077,65.51724137931036,75,87.75510204081634,75,55.172413793103445,84.6153846153846,84.84848484848484,78.94736842105262,68.67469879518072]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23_1","index":44,"n_rows":41,"n_cols":18,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[6,0,6,12],[17,0,17,12],[28,0,28,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 23_1 - Soddisfazione rispetto alla comunicazione a bordo in caso di ritardi o anomalie - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Comunicazione a bordo in caso di ritardi o anomalie\n(valori assoluti)"]
[]
["Voto 1",12036.93331034624,3044.9805447457047,2707.9066147895965,2448.5433962256034,542.2075471691996,505.95815899440043,473.34951456519974,579.0245901616997,274.4237288142,703.9354838706,420.6521739149996,335.9515570949999]
["Voto 2",11850.42457988384,2863.1906614773043,2351.603112843597,2312.513207546403,677.7594339614994,702.7196652700007,511.9902912643997,652.9426229482997,503.1101694927,573.5770609315997,345.8695652189997,355.1487889289998]
["Voto 3",11922.308990896352,2545.0583657576035,1924.0389105083977,1972.437735848402,1039.231132074299,758.9372384916009,425.0485436911998,1010.2131147501995,457.372881357,1160.189964157101,317.82608695799973,311.9550173025]
["Voto 4",9203.141815956422,2226.9260700379027,1318.3229572001987,1598.354716980601,557.2688679238996,1040.0251045996013,309.1262135936,554.3852458994998,304.915254238,703.9354838706,373.91304347999966,215.96885813250012]
["Voto 5",3485.539611555702,681.7120622565,712.6070038919997,340.07547169799994,316.2877358487,267.0334728026,231.8446601952001,98.55737704880002,228.6864406785,273.7526881719,215.00000000099988,119.98269896249995]
["Non so/Non risponde",0,0,0,0,0,0,0,0,0,0,0,0]
["Non uso",1441.6516913665,318.1322957197,142.5214007784,340.07547169799994,60.2452830188,84.3263598324,38.6407766992,110.87704917990003,30.4915254238,221.60931899630003,46.739130435,47.99307958500001]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043,{"$nulls":4},"\\"]
[]
["(valori percentuali)"]
[]
["Voto 1",0.24102789968653063,0.2607003891050582,0.2957198443579746,0.27169811320754694,0.16981132075471714,0.1506276150627614,0.23786407766990345,0.192622950819671,0.15254237288135633,0.1935483870967753,0.24456521739130457,0.2422145328719715]
["Voto 2",0.2372932434898469,0.24513618677042787,0.25680933852139903,0.25660377358490544,0.2122641509433964,0.20920502092050197,0.2572815533980588,0.21721311475409708,0.27966101694915324,0.15770609318996495,0.20108695652173933,0.2560553633217984]
["Voto 3",0.23873265900871968,0.21789883268482474,0.21011673151750832,0.21886792452830162,0.32547169811320775,0.22594142259414216,0.21359223300970925,0.3360655737704898,0.2542372881355939,0.3189964157706114,0.18478260869565238,0.2249134948096879]
["Voto 4",0.18428397709162464,0.1906614785992216,0.1439688715953298,0.17735849056603745,0.1745283018867926,0.30962343096234296,0.15533980582524318,0.18442622950819565,0.16949152542372925,0.1935483870967753,0.2173913043478263,0.15570934256055324]
["Voto 5",0.06979454568593195,0.05836575875486368,0.0778210116731513,0.03773584905660368,0.09905660377358506,0.07949790794979067,0.11650485436893242,0.03278688524590147,0.12711864406779694,0.0752688172043015,0.125,0.08650519031141839]
["Non so/Non risponde",0,0,0,0,0,0,0,0,0,0,0,0]
["Non uso",0.028867675037372694,0.027237354085603054,0.015564202334630264,0.03773584905660368,0.018867924528301917,0.025104602510460212,0.019417475728155397,0.036885245901639156,0.016949152542372926,0.060931899641577414,0.027173913043478312,0.03460207612456737]
["Utenti Abbonati",1.0000000000000264,0.9999999999999992,0.9999999999999933,0.9999999999999988,1,0.9999999999999993,1,0.9999999999999941,1,1.0000000000000058,1,0.9999999999999968]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",50.7,48,43.9,45.1,61.1,63.1,49.5,57.4,56,62.6,54.2,48.4]
["voto medio",2.592768190045955,2.5279999999999996,2.4426877470355715,2.431372549019608,2.817307692307693,2.957081545064378,2.648514851485149,2.6340425531914904,2.8362068965517246,2.786259541984733,2.7709497206703912,2.573476702508959]
["voto modale*",1,1,1,1,3,4,2,3,2,3,1,2]
["voto mediano**",3,2,2,2,3,3,2,3,3,3,3,2]
["indice di eccedenza***",-30.61752084591,-34.020618556701066,-42.71356783919596,-42.131979695431504,-16.546762589928036,3.9106145251396685,-29.113924050632868,-30.718954248366003,-18.6046511627907,-13.294797687861259,-13.103448275862068,-34.57943925233643]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23_2","index":45,"n_rows":41,"n_cols":18,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[6,0,6,12],[17,0,17,12],[28,0,28,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 23_2 - Soddisfazione rispetto alla comunicazione a bordo in caso di ritardi o anomalie - Utenti Occasionali (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Comunicazione a bordo in caso di ritardi o anomalie\n(valori assoluti)"]
[]
["Voto 1",3702.7122016184935,1144.1032863866003,1050.6359446991999,473.4083769634998,161.2386363637,102.66666666660001,105.84615384599999,199.79347826130004,118.3529411766,141.2277227728,82.14285714300003,123.29613733919993]
["Voto 2",3563.3064169354943,933.3474178417006,846.3456221188,573.0732984294998,207.3068181819,119.77777777770001,52.923076922999996,254.28260869620007,157.8039215688,203.0148514859,65.71428571440002,149.71673819759997]
["Voto 3",5776.277471378487,1565.615023476399,992.2672811048,971.7329842935003,483.7159090910998,188.22222222210002,222.27692307659999,454.0760869574999,216.9803921571,432.5099009917,90.35714285730003,158.5236051504]
["Voto 4",5769.427733793281,1083.8873239452005,1692.6912442376,1071.3979057595004,299.4431818183,239.55555555540002,137.5999999998,326.93478260940003,236.7058823532,353.069306932,90.35714285730003,237.78540772560018]
["Voto 5",4290.449379508789,782.8075117382004,992.2672811048,797.3193717280001,391.5795454546999,256.6666666665,84.6769230768,236.11956521790006,177.5294117649,361.8960396053,24.642857142900002,184.94420600880005]
["Non so/Non risponde",2989.944411143297,692.4835680761004,496.1336405524,672.7382198954999,322.47727272739996,85.5555555555,63.507692307599996,145.3043478264,59.176470588300006,238.3217821791,82.14285714300003,132.10300429199992]
["Non uso",1151.8823856374997,210.7558685449,262.65898617479996,199.329842932,161.2386363637,85.5555555555,21.1692307692,54.489130434900005,39.4509803922,52.9603960398,24.642857142900002,39.6309012876]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971,{"$nulls":4},"\\"]
[]
["(valori percentuali)"]
[]
["Voto 1",0.13590927182559137,0.17840375586854507,0.16589861751152157,0.09947643979057627,0.07954545454545443,0.0952380952380954,0.15384615384615363,0.11956521739130417,0.11764705882352924,0.07920792079207885,0.17857142857142877,0.12017167381974275]
["Voto 2",0.130792336548726,0.14553990610328682,0.13364055299539238,0.12041884816753971,0.10227272727272714,0.1111111111111113,0.07692307692307682,0.15217391304347805,0.156862745098039,0.11386138613861335,0.14285714285714302,0.14592274678111625]
["Voto 3",0.2120201685279415,0.24413145539906148,0.15668202764977038,0.20418848167539355,0.2386363636363632,0.1746031746031749,0.32307692307692265,0.2717391304347821,0.21568627450980363,0.24257425742574149,0.19642857142857165,0.15450643776824077]
["Voto 4",0.21176874665210824,0.16901408450704272,0.26728110599078475,0.22513089005235704,0.1477272727272725,0.2222222222222226,0.2,0.19565217391304318,0.2352941176470585,0.1980198019801971,0.19642857142857165,0.23175965665236134]
["Voto 5",0.15748235866636237,0.12206572769953088,0.15668202764977038,0.1675392670157075,0.19318181818181784,0.23809523809523847,0.1230769230769229,0.14130434782608675,0.17647058823529388,0.20297029702970204,0.05357142857142862,0.1802575107296143]
["Non so/Non risponde",0.10974689513807136,0.1079812206572773,0.07834101382488519,0.14136125654450318,0.15909090909090884,0.0793650793650795,0.09230769230769217,0.0869565217391303,0.05882352941176463,0.13366336633663306,0.17857142857142877,0.12875536480686725]
["Non uso",0.042280222641199974,0.032863849765258295,0.04147465437788039,0.04188481675392687,0.07954545454545443,0.0793650793650795,0.030769230769230726,0.032608695652173864,0.03921568627450975,0.02970297029702957,0.05357142857142862,0.03862660944206019]
["Utenti Occasionali",1,1,1.000000000000005,1,0.9999999999999984,1,0.9999999999999987,0.9999999999999983,0.9999999999999987,0.9999999999999954,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",68.5,62.3,66,73.1,76.1,75.5,73.7,69.1,69.6,76.9,58.1,68]
["voto medio",3.1463756523202293,2.896174863387975,3.1308900523560212,3.2948717948717943,3.3582089552238803,3.4716981132075477,3.0701754385964914,3.098765432098765,3.2173913043478253,3.39644970414201,2.7441860465116283,3.2474226804123707]
["voto modale*",3,3,4,4,3,5,3,3,4,3,3,4]
["voto mediano**",3,3,3,3,3,4,3,3,3,3,3,3]
["indice di eccedenza***",16.125333650780245,-5.343511450381673,17.197452229299362,28.205128205128243,30.43478260869564,38.095238095238095,16.666666666666664,10.714285714285703,20,35,-12.5,21.518987341772192]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23A","index":46,"n_rows":24,"n_cols":14,"rows_kept":24,"cut":false,"hidden":false,"merged":[[2,3,2,13],[5,0,8,0],[10,0,13,0],[15,0,18,0],[2,0,3,0],[2,1,3,1],[2,2,3,2]],"flags":["formulas_cached_only"]}
["Tavola 23A - Soddisfazione per ulteriori servizi a bordo treno - Utenti Abbonati (indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","MODALITA' DI VOTO","Totale\n","DIRETTRICE"]
[null,null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Stato dei sedili","voto medio",2.118642229259,1.9571984435797665,2.151750972762645,1.928030303030302,2.213270142180094,2.384937238493725,2.0873786407766985,2.061475409836067,2.1610169491525415,2.492805755395685,2.606557377049181,2.166089965397924]
[null,"voto modale*",1,1,1,1,1,1,1,1,1,1,1,1]
[null,"voto mediano**",2,2,2,2,2,2,2,2,2,2,3,2]
[null,"indice di eccedenza***",-68.29652932466638,-78.40375586854464,-68.52791878172586,-79.24528301886795,-70.1298701298701,-44.086021505376365,-69.23076923076923,-77.29729729729729,-67.03296703296702,-35.48387096774197,-32.846715328467134,-66.9642857142857]
[]
["Riconoscibilità del personale di servizio","voto medio",3.9467477207550963,3.9357429718875507,3.7490039840637452,3.9652509652509655,4.138095238095234,4.0924369747899165,4.059405940594054,3.95,3.9819819819819826,3.9409594095940967,4.204419889502763,3.8971631205673782]
[null,"voto modale*",4,4,4,4,5,5,5,4,4,5,5,5]
[null,"voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
[null,"indice di eccedenza***",76.31353593524273,75.609756097561,65.1741293532338,79.90430622009572,86.59217877094972,86.06965174129355,74.41860465116281,76.23762376237624,79.77528089887642,73.0434782608696,88.53503184713377,72.6872246696035]
[]
["Possibilità di acquistare i  biglietti abordo","voto medio",2.7327083604315154,2.6792452830188664,2.4012738853503195,2.5903614457831314,2.780141843971632,3.056603773584906,3.024539877300614,2.7396449704141976,2.9878048780487805,2.7181208053691273,3.6535947712418304,2.8870967741935463]
[null,"voto modale*",1,3,1,1,3,4,4,3,4,1,4,4]
[null,"voto mediano**",3,3,2,3,3,3,3,3,3,3,4,3]
[null,"indice di eccedenza***",-14.282611662135366,-19.298245614035096,-38.3458646616541,-24.031007751938024,-12.621359223300965,13.821138211382117,6.153846153846143,-12.5,0,-14.529914529914526,52.671755725190806,-2.7777777777777826]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]

{"sheet":"tavola23B","index":47,"n_rows":37,"n_cols":13,"rows_kept":37,"cut":false,"hidden":false,"merged":[[0,0,0,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 23B - Soddisfazione rispetto allo stato dei sedili - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Stato dei sedili\n(valori assoluti)"]
[]
["Voto 1",18793.795887117674,4908.326848246809,3349.2529182923954,4046.8981132062077,994.047169810199,1054.0794979050013,714.8543689352005,1084.1311475368,609.8305084759997,1108.046594981501,430.0000000019996,494.32871972549924]
["Voto 2",14298.520926447352,3726.6926070022064,2565.3852140111967,2414.5358490558033,978.985849055499,829.209205018601,666.5533980612003,936.2950819635995,548.8474576284,808.2222222218003,420.6521739149996,403.1418685139996]
["Voto 3",10542.345139318344,1999.6887159524022,2137.8210116759974,1768.3924528296016,858.4952830178992,744.8828451862008,357.42718446759994,726.8606557348996,411.6355932213,795.1863799279002,430.0000000019996,311.9550173025]
["Voto 4",4533.690143647901,727.1595330736,712.6070038919997,612.1358490563998,225.91981132050006,590.2845188268005,222.1844660204001,234.07377049089996,198.1949152547,638.7562724010999,252.39130434899982,119.98269896249995]
["Voto 5",1700.1953671683996,318.1322957197,391.9338521406,136.0301886792,120.49056603760002,140.543933054,28.980582524400003,24.6393442622,30.4915254238,273.7526881719,177.60869565299993,57.591695502000015]
["Non so/Non risponde",71.4525363054,0,0,34.0075471698,15.0613207547,0,0,0,0,13.0358422939,9.347826087,0]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.3763275107552317,0.42023346303501935,0.3657587548638107,0.44905660377358475,0.31132075471698134,0.313807531380753,0.359223300970875,0.3606557377049161,0.3389830508474584,0.30465949820788724,0.25,0.35640138408304334]
["Voto 2",0.28631399532331364,0.31906614785992204,0.28015564202334436,0.26792452830188657,0.30660377358490587,0.24686192468619236,0.3349514563106807,0.3114754098360637,0.30508474576271266,0.22222222222222354,0.24456521739130457,0.29065743944636563]
["Voto 3",0.21110022305401593,0.17120622568093366,0.23346303501945367,0.19622641509433936,0.26886792452830205,0.2217573221757321,0.17961165048543737,0.24180327868852317,0.22881355932203448,0.2186379928315425,0.25,0.2249134948096879]
["Voto 4",0.09078274216354751,0.06225680933852126,0.0778210116731513,0.06792452830188662,0.07075471698113221,0.17573221757322163,0.11165048543689357,0.07786885245901597,0.11016949152542402,0.1756272401433701,0.1467391304347828,0.08650519031141839]
["Voto 5",0.03404476105663341,0.027237354085603054,0.04280155642023322,0.015094339622641475,0.03773584905660384,0.041841004184100354,0.014563106796116547,0.008196721311475367,0.016949152542372926,0.0752688172043015,0.10326086956521754,0.04152249134948085]
["Non so/Non risponde",0.0014307676472846349,0,0,0.0037735849056603687,0.004716981132075479,0,0,0,0,0.0035842293906810235,0.005434782608695662,0]
["Utenti Abbonati",1.0000000000000269,0.9999999999999994,0.9999999999999931,0.9999999999999992,1,0.9999999999999994,1,0.9999999999999943,1,1.0000000000000058,1,0.9999999999999961]
[]
["indicatori di sintesi"]
[]
["voto medio",2.118642229259,1.9571984435797665,2.151750972762645,1.928030303030302,2.213270142180094,2.384937238493725,2.0873786407766985,2.061475409836067,2.1610169491525415,2.492805755395685,2.606557377049181,2.166089965397924]
["voto modale*",1,1,1,1,1,1,1,1,1,1,1,1]
["voto mediano**",2,2,2,2,2,2,2,2,2,2,3,2]
["indice di eccedenza***",-68.29652932466638,-78.40375586854464,-68.52791878172586,-79.24528301886795,-70.1298701298701,-44.086021505376365,-69.23076923076923,-77.29729729729729,-67.03296703296702,-35.48387096774197,-32.846715328467134,-66.9642857142857]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]

{"sheet":"tavola23C","index":48,"n_rows":37,"n_cols":13,"rows_kept":37,"cut":false,"hidden":false,"merged":[[0,0,0,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 23C - Soddisfazione rispetto alla riconoscibilità del personale di servizio - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Riconoscibilità del personale di servizio\n(valori assoluti)"]
[]
["Voto 1",2148.0233338466996,454.474708171,712.6070038919997,340.07547169799994,60.2452830188,98.3807531378,48.300970874,86.23770491770001,15.2457627119,260.716845878,9.347826087,62.391003460500016]
["Voto 2",2609.3098992961022,681.7120622565,534.455252919,374.0830188677999,120.49056603760002,98.3807531378,164.22330097160003,209.43442622869998,121.9661016952,143.3942652329,74.782608696,86.38754325299999]
["Voto 3",8584.636523610927,1999.6887159524022,1781.517509729998,1700.3773584900014,466.90094339569976,520.0125522998004,289.80582524400006,468.1475409817998,335.4067796618,534.4695340498996,224.34782608799986,263.9619377175002]
["Voto 4",17760.808225877277,4181.1673151732075,3171.1011673193957,3230.7169811310055,1189.8443396213,1307.0585774022018,569.9514563131999,1195.008196716701,625.0762711878997,1199.2974910388011,635.652173916,455.9342560574994]
["Voto 5",17651.07265530748,3999.377431904807,2743.5369649841964,3162.7018867914053,1325.3962264136007,1321.1129707076018,879.0776699068011,997.8934426190995,594.5847457640998,1394.8351254473016,747.8260869600006,484.7301038084993]
["Non so/Non risponde",1186.1493620665997,363.5797665368,213.7821011676,204.0452830188,30.1226415094,14.0543933054,38.6407766992,49.2786885244,106.7203389833,104.28673835120001,28.043478260999997,33.595155709500006]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.04301208117433999,0.03891050583657579,0.0778210116731513,0.03773584905660368,0.018867924528301917,0.029288702928870244,0.024271844660194244,0.028688524590163786,0.008474576271186463,0.07168458781362048,0.005434782608695662,0.044982698961937594]
["Voto 2",0.05224889666191244,0.05836575875486368,0.058365758754863495,0.041509433962264045,0.03773584905660384,0.029288702928870244,0.08252427184466044,0.0696721311475406,0.0677966101694917,0.039426523297491266,0.0434782608695653,0.062283737024221256]
["Voto 3",0.17189900928334573,0.17120622568093366,0.19455252918287808,0.1886792452830186,0.14622641509433978,0.15481171548117142,0.14563106796116548,0.15573770491803188,0.18644067796610217,0.14695340501792187,0.13043478260869582,0.19031141868512066]
["Voto 4",0.3556429360407679,0.35797665369649795,0.3463035019455229,0.35849056603773566,0.37264150943396285,0.3891213389121338,0.286407766990292,0.39754098360655554,0.3474576271186448,0.3297491039426545,0.36956521739130505,0.32871972318338954]
["Voto 5",0.353445587811497,0.3424124513618676,0.2996108949416322,0.3509433962264149,0.4150943396226424,0.39330543933054385,0.4417475728155358,0.33196721311475214,0.33050847457627197,0.38351254480287,0.4347826086956533,0.3494809688581299]
["Non so/Non risponde",0.023751489028164017,0.03112840466926063,0.023346303501945394,0.022641509433962214,0.009433962264150959,0.004184100418410035,0.019417475728155397,0.016393442622950734,0.05932203389830524,0.028673835125448195,0.016304347826086987,0.024221453287197162]
["Utenti Abbonati",1.000000000000027,0.9999999999999993,0.9999999999999934,0.9999999999999992,1,1,1,0.9999999999999948,1,1.0000000000000064,1,0.9999999999999962]
[]
["indicatori di sintesi"]
[]
["voto medio",3.9467477207550963,3.9357429718875507,3.7490039840637452,3.9652509652509655,4.138095238095234,4.0924369747899165,4.059405940594054,3.95,3.9819819819819826,3.9409594095940967,4.204419889502763,3.8971631205673782]
["voto modale*",4,4,4,4,5,5,5,4,4,5,5,5]
["voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",76.31353593524273,75.609756097561,65.1741293532338,79.90430622009572,86.59217877094972,86.06965174129355,74.41860465116281,76.23762376237624,79.77528089887642,73.0434782608696,88.53503184713377,72.6872246696035]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]

{"sheet":"tavola23D","index":49,"n_rows":37,"n_cols":13,"rows_kept":37,"cut":false,"hidden":false,"merged":[[0,0,0,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 23D - Soddisfazione rispetto alla possibilità di acquistare i biglietti a bordo - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Possibilità di acquistare i biglietti a bordo\n(valori assoluti)"]
[]
["Voto 1",8731.60231196843,1908.793774318202,2066.5603112867975,1870.4150943390018,451.8396226409998,505.95815899440043,328.4466019432,492.7868852439998,182.9491525428,586.6129032254997,130.869565218,206.3702422155001]
["Voto 2",5347.469571060604,1181.6342412446002,1211.431906616399,850.1886792449997,421.7169811315998,238.9246861918,260.8252427196001,283.3524590152999,304.915254238,286.78853046579997,158.91304347899995,148.7785467135]
["Voto 3",7356.6336940266165,2045.1361867695023,855.1284046703995,1258.2792452826002,572.3301886785996,505.95815899440043,318.7864077684,702.2213114726997,274.4237288142,417.1469534047997,205.6521739139999,201.5709342570001]
["Voto 4",6861.448764675612,1499.766536964301,926.3891050595994,1054.2339622637996,497.0235849050997,590.2845188268005,376.7475728171999,480.4672131128998,320.1610169499,391.07526881699977,514.1304347849995,211.1695501740001]
["Voto 5",3698.5240473052013,590.8171206223,534.455252919,612.1358490563998,180.73584905640004,393.5230125512002,289.80582524400006,123.19672131100003,167.7033898309,260.716845878,420.6521739149996,124.78200692099995]
["Non so/Non risponde",17944.321610968564,4453.852140075808,3563.035019459995,3366.747169810206,1069.3537735836992,1124.3514644320014,415.38834951639984,923.9754098324995,548.8474576284,1694.6594982070023,289.7826086969998,494.32871972549924]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.17484185646711609,0.16342412451361849,0.22568093385213855,0.2075471698113205,0.1415094339622643,0.1506276150627614,0.16504854368932084,0.16393442622950724,0.10169491525423756,0.161290322580646,0.07608695652173927,0.14878892733563975]
["Voto 2",0.10707788488306376,0.10116731517509707,0.13229571984435712,0.09433962264150918,0.13207547169811337,0.07112970711297059,0.13106796116504899,0.09426229508196668,0.16949152542372925,0.07885304659498252,0.09239130434782623,0.10726643598615883]
["Voto 3",0.14730944521477907,0.17509727626459126,0.09338521400778153,0.13962264150943365,0.17924528301886808,0.1506276150627614,0.160194174757282,0.2336065573770478,0.15254237288135633,0.11469534050179268,0.1195652173913045,0.145328719723183]
["Voto 4",0.13739384791099518,0.12840466926070018,0.10116731517509665,0.1169811320754714,0.15566037735849073,0.17573221757322163,0.18932038834951506,0.15983606557376956,0.17796610169491572,0.10752688172043065,0.29891304347826114,0.1522491349480965]
["Voto 5",0.07405935216870094,0.05058365758754853,0.058365758754863495,0.06792452830188662,0.056603773584905766,0.11715481171548105,0.14563106796116548,0.04098360655737684,0.09322033898305108,0.07168458781362048,0.24456521739130457,0.08996539792387512]
["Non so/Non risponde",0.3593176133553709,0.38132295719844345,0.38910505836575604,0.37358490566037716,0.3349056603773588,0.3347280334728032,0.20873786407767042,0.30737704918032605,0.30508474576271266,0.4659498207885337,0.1684782608695654,0.35640138408304334]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["indicatori di sintesi"]
[]
["voto medio",2.7327083604315154,2.6792452830188664,2.4012738853503195,2.5903614457831314,2.780141843971632,3.056603773584906,3.024539877300614,2.7396449704141976,2.9878048780487805,2.7181208053691273,3.6535947712418304,2.8870967741935463]
["voto modale*",1,3,1,1,3,4,4,3,4,1,4,4]
["voto mediano**",3,3,2,3,3,3,3,3,3,3,4,3]
["indice di eccedenza***",-14.282611662135366,-19.298245614035096,-38.3458646616541,-24.031007751938024,-12.621359223300965,13.821138211382117,6.153846153846143,-12.499999999999996,0,-14.529914529914526,52.671755725190806,-2.7777777777777826]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]

{"sheet":"tavola23E.1","index":50,"n_rows":34,"n_cols":14,"rows_kept":34,"cut":false,"hidden":false,"merged":[[2,2,3,2],[2,3,2,13],[5,0,9,0],[11,0,15,0],[17,0,21,0],[23,0,27,0],[2,0,3,0],[2,1,3,1]],"flags":["formulas_cached_only"]}
["Tavola  23E.1 - Soddisfazione per l'accesso alle informazioni - Utenti Abbonati (indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","MODALITA' DI VOTO","Totale\n","DIRETTRICE"]
[null,null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Servizi telefonici di Trenitalia ","% soddisfatti (% voti 3-5)****",66.2751698513115,63.88888888888887,69.66292134831461,58.69565217391307,78.87323943661973,66.26506024096386,67.92452830188681,73.07692307692308,63.8888888888889,64.0449438202247,73.91304347826089,72.52747252747253]
[null,"voto medio",2.9413021436525986,2.8333333333333313,2.9887640449438253,2.8695652173913015,3.1690140845070442,2.915662650602409,2.9811320754717006,3,3,2.898876404494379,3.2608695652173947,3.021978021978028]
[null,"voto modale*",3,3,3,4,3,3,3,3,3,3,4,3]
[null,"voto mediano**",3,3,3,3,3,3,3,3,3,3,3.5,3]
[null,"indice di eccedenza***",2.9177503318105944,-4,9.999999999999977,-4.109589041095893,33.33333333333332,-3.703703703703703,-3.0303030303030343,0,-8.333333333333332,0,31.428571428571434,12.28070175438596]
[]
["Utilità e comprensibilità della Carta dei Servizi","% soddisfatti (% voti 3-5)****",84.132152688273,90.6666666666667,85.89743589743593,76.74418604651166,85.71428571428572,82.85714285714285,70.6896551724138,82.6086956521739,89.47368421052632,82.02247191011237,89.58333333333334,84.33734939759036]
[null,"voto medio",3.4050008592326013,3.6266666666666643,3.461538461538464,3.1046511627906956,3.4464285714285743,3.428571428571427,2.948275862068966,3.3768115942029016,3.578947368421054,3.3932584269662884,3.6458333333333375,3.385542168674704]
[null,"voto modale*",3,4,4,3,4,3,3,3,4,3,3,3]
[null,"voto mediano**",3,4,4,3,4,3,3,3,4,3,4,3]
[null,"indice di eccedenza***",50.203213589175874,72,57.69230769230768,21.568627450980383,58.974358974358964,44.186046511627914,-6.250000000000008,44.1860465116279,68,40.74074074074075,68.75,49.019607843137244]
[]
["Facilità nel trovare materiali informativi (orari, tariffe, cartine)","% soddisfatti (% voti 3-5)****",88.99514956390867,91.9678714859438,86.88524590163931,85.09803921568624,86.95652173913047,90.82969432314417,86.73469387755101,92.4686192468619,97.36842105263158,87.08487084870853,92.0454545454546,89.13043478260872]
[null,"voto medio",3.7788752558222547,3.8273092369477806,3.7172131147540846,3.7098039215686267,3.7246376811594266,3.882096069868991,3.642857142857151,3.7949790794978995,4.052631578947372,3.7749077490775047,3.8863636363636442,3.7753623188405694]
[null,"voto modale*",4,4,4,4,4,4,4,4,4,4,4,4]
[null,"voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
[null,"indice di eccedenza***",71.57189069394302,78.94736842105266,65.9574468085106,63.1067961165049,64.93506493506491,76.92307692307693,64.38356164383562,79.77528089887642,93.18181818181816,67.59259259259262,79.1044776119403,71.4285714285714]
[]
["Tempi e modalità di risposta in caso di reclami","% soddisfatti (% voti 3-5)****",44.46669217010358,42.857142857142854,38.59649122807021,41.34615384615384,44,50.537634408602145,45.23809523809523,52.439024390243894,58.536585365853675,54.71698113207546,52.112676056338024,41.803278688524586]
[null,"voto medio",2.3773107047168573,2.3333333333333326,2.2543859649122804,2.2788461538461537,2.4533333333333336,2.5483870967741935,2.3333333333333335,2.4756097560975623,2.8536585365853657,2.5754716981132066,2.6197183098591545,2.2950819672131137]
[null,"voto modale*",1,1,1,1,1,1,1,3,3,3,1,1]
[null,"voto mediano**",2,2,2,2,2,3,2,3,3,3,3,2]
[null,"indice di eccedenza***",-47.02470023743652,-55.84415584415585,-52.17391304347822,-56.41025641025642,-35.483870967741915,-27.7777777777778,-48.38709677419355,-41.81818181818181,-13.333333333333334,-31.506849315068475,-23.636363636363626,-52.68817204301075]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23E.2","index":51,"n_rows":16,"n_cols":14,"rows_kept":16,"cut":false,"hidden":false,"merged":[[2,2,3,2],[2,3,2,13],[5,0,9,0],[2,0,3,0],[2,1,3,1]],"flags":["formulas_cached_only"]}
["Tavola  23E.2 - Soddisfazione per l'accesso alle informazioni - Utenti Occasionali (indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","MODALITA' DI VOTO","Totale\n","DIRETTRICE"]
[null,null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Facilità nel trovare materiali informativi (orari, tariffe, cartine)","% soddisfatti (% voti 3-5)****",91.99173017968259,92.89099526066352,89.15094339622641,91.48936170212765,93.02325581395348,88.70967741935483,95.3125,97.80219780219778,89.79591836734696,94.44444444444446,94.54545454545453,92.4778761061947]
[null,"voto medio",4.030336627908835,4.009478672985788,4.004716981132096,4.031914893617032,4.116279069767443,3.854838709677425,3.984374999999995,4.230769230769224,3.9591836734693833,4.1010101010100755,3.945454545454549,4.013274336283193]
[null,"voto modale*",5,4,5,5,4,4,4,5,5,5,4,5]
[null,"voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
[null,"indice di eccedenza***",80.35680838161052,82.35294117647055,74.1573033707865,79.08496732026144,83.78378378378376,72,88,94.66666666666667,74.35897435897435,85.62091503267976,85.36585365853657,80.89887640449439]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23F.1","index":52,"n_rows":41,"n_cols":13,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[28,0,28,12],[6,0,6,12],[17,0,17,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 23F.1 - Soddisfazione rispetto alla facilità nel trovare materiali informativi - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Facilità nel trovare materiali informativi (orari, tariffe, cartine)\n(valori assoluti)"]
[]
["Voto 1",1642.7009715115,363.5797665368,285.0428015568,408.0905660375999,120.49056603760002,56.2175732216,96.60194174799999,86.23770491770001,15.2457627119,130.358422939,28.043478260999997,52.79238754350001]
["Voto 2",3650.2640826002043,545.3696498052,855.1284046703995,884.1962264147996,286.1650943393,238.9246861918,154.5631067968,135.51639344210002,30.4915254238,325.8960573474999,102.826086957,91.18685121149998]
["Voto 3",10859.110572105641,2681.400778208904,1995.2996108975976,1666.3698113202013,798.2499999990993,660.5564853538007,483.0097087399997,751.4999999970996,396.3898305094,716.9713261645,392.60869565399963,316.75432526099996]
["Voto 4",19492.199437471267,4817.431906612609,3456.1439688761952,3570.7924528290064,1039.231132074299,1335.1673640130018,753.4951456344006,1293.5655737655018,701.3050847473994,1394.8351254473016,626.304347829,503.9273356424992]
["Voto 5",12452.380904965552,2908.6381322944044,2102.1906614813975,2142.4754716974026,873.5566037725991,927.5899581564012,405.72815534159986,677.5819672104997,594.5847457640998,964.6523297486007,495.4347826109995,359.9480968874998]
["Non so/Non risponde",1308.1180625761995,181.7898832684,391.9338521406,238.0528301886,30.1226415094,126.4895397486,77.28155339839999,61.5983606555,45.7372881357,65.1792114695,46.739130435,43.19377162650001]
["Non uso",535.2259687747,181.7898832684,71.2607003892,102.02264150939999,45.1839622641,14.0543933054,19.3203883496,0,15.2457627119,39.1075268817,28.043478260999997,19.197231834]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.03289349162017175,0.03112840466926063,0.031128404669260527,0.045283018867924414,0.03773584905660384,0.01673640167364014,0.04854368932038848,0.028688524590163786,0.008474576271186463,0.03584229390681024,0.016304347826086987,0.03806228373702411]
["Voto 2",0.0730929932438913,0.04669260700389095,0.09338521400778153,0.09811320754716955,0.08962264150943412,0.07112970711297059,0.07766990291262159,0.04508196721311452,0.016949152542372926,0.08960573476702556,0.05978260869565229,0.06574394463667799]
["Voto 3",0.21744314321395333,0.22957198443579752,0.21789883268482343,0.1849056603773582,0.25,0.19665271966527184,0.2427184466019423,0.24999999999999853,0.22033898305084804,0.1971326164874563,0.2282608695652176,0.2283737024221446]
["Voto 4",0.39031236358569904,0.4124513618677042,0.3774319066147834,0.3962264150943394,0.32547169811320775,0.3974895397489539,0.3786407766990305,0.4303278688524573,0.38983050847457695,0.38351254480287,0.36413043478260937,0.36332179930795677]
["Voto 5",0.24934683430045296,0.24902723735408544,0.2295719844357961,0.23773584905660353,0.2735849056603775,0.27615062761506265,0.2038834951456316,0.22540983606557244,0.33050847457627197,0.26523297491039594,0.2880434782608698,0.2595155709342551]
["Non so/Non risponde",0.02619379380408694,0.015564202334630316,0.04280155642023322,0.026415094339622584,0.009433962264150959,0.037656903765690315,0.03883495145631079,0.020491803278688416,0.02542372881355939,0.01792114695340512,0.027173913043478312,0.031141868512110638]
["Non uso",0.010717380231771326,0.015564202334630316,0.007782101167315132,0.011320754716981105,0.01415094339622644,0.004184100418410035,0.009708737864077699,0,0.008474576271186463,0.01075268817204307,0.016304347826086987,0.013840830449826947]
["Utenti Abbonati",1.0000000000000266,0.9999999999999993,0.9999999999999933,0.9999999999999989,1,0.9999999999999994,1,0.9999999999999949,1,1.0000000000000062,1,0.9999999999999963]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",88.99514956390867,91.9678714859438,86.88524590163931,85.09803921568624,86.95652173913047,90.82969432314417,86.73469387755101,92.4686192468619,97.36842105263158,87.08487084870853,92.0454545454546,89.13043478260872]
["voto medio",3.7788752558222547,3.8273092369477806,3.7172131147540846,3.7098039215686267,3.7246376811594266,3.882096069868991,3.642857142857151,3.7949790794978995,4.052631578947372,3.7749077490775047,3.8863636363636442,3.7753623188405694]
["voto modale*",4,4,4,4,4,4,4,4,4,4,4,4]
["voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",71.57189069394302,78.94736842105266,65.9574468085106,63.1067961165049,64.93506493506491,76.92307692307693,64.38356164383562,79.77528089887642,93.18181818181816,67.59259259259262,79.1044776119403,71.4285714285714]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23F.2","index":53,"n_rows":41,"n_cols":13,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[28,0,28,12],[6,0,6,12],[17,0,17,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 23F.2 - Soddisfazione rispetto alla facilità nel trovare materiali informativi - Utenti Occasionali (frequenze e indicatori statistici per direttrice)  "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Facilità nel trovare materiali informativi (orari, tariffe, cartine)\n(valori assoluti)"]
[]
["Voto 1",789.140191972,90.3239436621,350.21198156639997,174.4136125655,0,51.333333333300004,21.1692307692,18.1630434783,39.4509803922,17.6534653466,0,26.4206008584]
["Voto 2",1353.6638365092992,361.2957746484001,321.02764976919997,224.2460732985,138.2045454546,68.4444444444,10.5846153846,18.1630434783,59.176470588300006,79.4405940597,24.642857142900002,48.43776824039999]
["Voto 3",4940.120988387488,1234.4272300487,992.2672811048,872.0680628275002,276.4090909092,205.33333333320002,148.1846153844,290.60869565280007,197.254901961,397.2029702985,115.00000000020005,211.36480686720012]
["Voto 4",8847.867250822397,2378.5305164352967,1809.4285714264,1420.2251308905009,783.1590909093994,393.55555555530003,275.1999999996,563.0543478272998,276.1568627454,467.8168316849,172.5000000003,308.240343348]
["Voto 5",10826.598236870639,2288.206572773197,2714.142857139595,1993.2984293200016,783.1590909093994,342.222222222,222.27692307659999,762.8478260885996,394.509803922,785.5792079237017,139.64285714310003,400.71244635239964]
["Non so/Non risponde",368.7046898099,0,145.92165898599998,74.7486910995,23.0340909091,17.1111111111,10.5846153846,18.1630434783,39.4509803922,26.4801980199,0,13.2103004292]
["Non uso",117.9048056437,60.2159624414,0,0,23.0340909091,0,0,0,0,8.8267326733,8.2142857143,17.6137339056]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.028965650857860677,0.014084507042253554,0.05529953917050719,0.036649214659686014,0,0.0476190476190477,0.030769230769230726,0.010869565217391287,0.03921568627450975,0.009900990099009856,0,0.025751072961373463]
["Voto 2",0.04968667730540809,0.05633802816901423,0.05069124423963159,0.04712041884816773,0.0681818181818181,0.0634920634920636,0.015384615384615363,0.010869565217391287,0.05882352941176463,0.04455445544554435,0.05357142857142862,0.04721030042918467]
["Voto 3",0.1813287692110083,0.19248826291079857,0.15668202764977038,0.1832460732984301,0.1363636363636362,0.1904761904761908,0.2153846153846151,0.17391304347826061,0.19607843137254874,0.22277227722772178,0.25,0.20600858369098782]
["Voto 4",0.3247638838209302,0.3708920187793431,0.28571428571428714,0.2984293193717291,0.3863636363636355,0.36507936507936567,0.3999999999999994,0.33695652173912977,0.27450980392156826,0.26237623762376117,0.375,0.3004291845493571]
["Voto 5",0.39739385688094814,0.3568075117370896,0.42857142857143,0.41884816753926907,0.3863636363636355,0.317460317460318,0.32307692307692265,0.4565217391304338,0.3921568627450975,0.44059405940593954,0.3035714285714289,0.3905579399141638]
["Non so/Non risponde",0.013533427169640753,0,0.023041474654377996,0.015706806282722575,0.011363636363636348,0.0158730158730159,0.015384615384615363,0.010869565217391287,0.03921568627450975,0.014851485148514785,0,0.012875536480686732]
["Non uso",0.004327734754207667,0.00938967136150237,0,0,0.011363636363636348,0,0,0,0,0.004950495049504928,0.01785714285714287,0.017167381974248976]
["Utenti Occasionali",1,1,1,1,0.999999999999998,1,0.9999999999999984,0.999999999999998,0.9999999999999988,0.9999999999999964,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",91.99173017968259,92.89099526066352,89.15094339622641,91.48936170212765,93.02325581395348,88.70967741935483,95.3125,97.80219780219778,89.79591836734696,94.44444444444446,94.54545454545453,92.4778761061947]
["voto medio",4.030336627908835,4.009478672985788,4.004716981132096,4.031914893617032,4.116279069767443,3.854838709677425,3.984374999999995,4.230769230769224,3.9591836734693833,4.1010101010100755,3.945454545454549,4.013274336283193]
["voto modale*",5,4,5,5,4,4,4,5,5,5,4,5]
["voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",80.35680838161052,82.35294117647055,74.1573033707865,79.08496732026144,83.78378378378376,72,88,94.66666666666667,74.35897435897435,85.62091503267976,85.36585365853657,80.89887640449439]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23G","index":54,"n_rows":41,"n_cols":13,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[28,0,28,12],[6,0,6,12],[17,0,17,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 23G - Soddisfazione rispetto ai servizi telefonici di Trenitalia - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Servizi telefonici di Trenitalia \n(valori assoluti)"]
[]
["Voto 1",2542.2505213233017,545.3696498052,498.8249027244,578.1283018865998,105.42924528290001,196.7615062756,67.6213592236,61.5983606555,76.2288135595,260.716845878,74.782608696,76.788927336]
["Voto 2",2697.3299829726025,636.2645914394,463.1945525298,714.1584905657998,120.49056603760002,196.7615062756,96.60194174799999,110.87704917990003,121.9661016952,156.43010752680001,37.391304348,43.19377162650001]
["Voto 3",4742.163437403304,999.8443579762,1033.2801556433992,646.1433962261998,391.59433962219987,407.57740585660025,193.20388349600006,295.6721311463999,182.9491525428,325.8960573474999,102.826086957,163.17647058900002]
["Voto 4",4239.165830553506,999.8443579762,926.3891050595994,918.2037735845996,391.59433962219987,238.9246861918,86.94174757319999,110.87704917990003,60.9830508476,273.7526881719,130.869565218,100.78546712849997]
["Voto 5",1315.3597395439997,90.8949416342,249.4124513622,272.0603773584,60.2452830188,126.4895397486,67.6213592236,61.5983606555,106.7203389833,143.3942652329,84.130434783,52.79238754350001]
["Non so/Non risponde",33413.63215951195,8089.649805443817,5736.486381330613,5747.275471696212,2078.462264148605,2108.158995810003,1449.0291262199985,2365.3770491712107,1250.1525423757973,2372.5232974897986,1280.652173919,935.8650519074974]
["Non uso",990.0983286956997,318.1322957197,249.4124513622,136.0301886792,45.1839622641,84.3263598324,28.980582524400003,0,0,104.28673835120001,9.347826087,14.3979238755]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.050906097743754736,0.04669260700389095,0.05447470817120592,0.06415094339622625,0.03301886792452836,0.05857740585774049,0.03398058252427194,0.020491803278688416,0.04237288135593231,0.07168458781362048,0.0434782608695653,0.05536332179930779]
["Voto 2",0.05401141335547459,0.05447470817120611,0.050583657587548354,0.07924528301886771,0.03773584905660384,0.05857740585774049,0.04854368932038848,0.036885245901639156,0.0677966101694917,0.04301075268817229,0.02173913043478265,0.031141868512110638]
["Voto 3",0.09495721740894973,0.08560311284046673,0.11284046692606932,0.07169811320754699,0.12264150943396242,0.1213389121338911,0.097087378640777,0.09836065573770436,0.10169491525423756,0.08960573476702556,0.05978260869565229,0.11764705882352906]
["Voto 4",0.08488517882565456,0.08560311284046673,0.10116731517509665,0.10188679245282992,0.12264150943396242,0.07112970711297059,0.043689320388349634,0.036885245901639156,0.03389830508474585,0.0752688172043015,0.07608695652173927,0.07266435986159145]
["Voto 5",0.02633880135250103,0.007782101167315158,0.02723735408560296,0.03018867924528295,0.018867924528301917,0.037656903765690315,0.03398058252427194,0.020491803278688416,0.05932203389830524,0.039426523297491266,0.04891304347826096,0.03806228373702411]
["Non so/Non risponde",0.669075533830786,0.6926070038910506,0.6264591439688695,0.6377358490566036,0.6509433962264177,0.6276150627615061,0.7281553398058266,0.7868852459016387,0.6949152542372885,0.6523297491039459,0.7445652173913058,0.6747404844290619]
["Non uso",0.019825757482891983,0.027237354085603054,0.02723735408560296,0.015094339622641475,0.01415094339622644,0.025104602510460212,0.014563106796116547,0,0,0.028673835125448195,0.005434782608695662,0.01038062283737021]
["Utenti Abbonati",1.0000000000000127,0.9999999999999992,0.9999999999999956,0.9999999999999989,1,0.9999999999999993,1,0.9999999999999982,1,1.0000000000000053,1,0.9999999999999951]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",66.2751698513115,63.88888888888887,69.66292134831461,58.69565217391307,78.87323943661973,66.26506024096386,67.92452830188681,73.07692307692308,63.8888888888889,64.0449438202247,73.91304347826089,72.52747252747253]
["voto medio",2.9413021436525986,2.8333333333333313,2.9887640449438253,2.8695652173913015,3.1690140845070442,2.915662650602409,2.9811320754717006,3,3,2.898876404494379,3.2608695652173947,3.021978021978028]
["voto modale*",3,3,3,4,3,3,3,3,3,3,4,3]
["voto mediano**",3,3,3,3,3,3,3,3,3,3,3.5,3]
["indice di eccedenza***",2.9177503318105944,-4,9.999999999999977,-4.109589041095893,33.33333333333332,-3.703703703703703,-3.0303030303030343,0,-8.333333333333332,0,31.428571428571434,12.28070175438596]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23H","index":55,"n_rows":41,"n_cols":13,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[28,0,28,12],[6,0,6,12],[17,0,17,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 23H - Soddisfazione rispetto all'utilità e comprensibilità della Carta dei Servizi - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Utilità e comprensibilità della Carta dei Servizi\n(valori assoluti)"]
[]
["Voto 1",940.2491534083997,90.8949416342,213.7821011676,306.06792452819997,45.1839622641,42.1631799162,77.28155339839999,36.959016393300004,15.2457627119,65.1792114695,18.695652174,28.795847751000004]
["Voto 2",1429.8572515406,227.2373540855,178.151750973,374.0830188677999,75.3066037735,126.4895397486,86.94174757319999,110.87704917990003,45.7372881357,143.3942652329,28.043478260999997,33.595155709500006]
["Voto 3",5417.420090064407,1136.1867704275,926.3891050595994,1190.264150943,256.04245282990007,379.4686192458002,251.16504854480013,320.3114754085999,198.1949152547,456.25448028649964,149.56521739199997,153.577854672]
["Voto 4",4938.350309108105,1363.4241245130006,1033.2801556433992,816.1811320751997,391.59433962219987,238.9246861918,77.28155339839999,258.71311475309994,228.6864406785,260.716845878,149.56521739199997,119.98269896249995]
["Voto 5",2210.6571717089014,590.8171206223,427.5642023352,238.0528301886,75.3066037735,196.7615062756,67.6213592236,123.19672131100003,91.4745762714,234.64516129020004,102.826086957,62.391003460500016]
["Non so/Non risponde",32490.37559597937,7726.070038907016,5807.747081719814,5713.267924526412,2183.891509431504,2150.322175726203,1323.4466019475994,2020.426229500408,1173.9237288162976,2203.057347669101,1261.9565217450001,926.2664359904975]
["Non uso",2513.090428194702,545.3696498052,570.0856031136,374.0830188677999,165.67452830170004,224.8702928864,106.26213592279998,135.51639344210002,45.7372881357,273.7526881719,9.347826087,62.391003460500016]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.01882757615955806,0.007782101167315158,0.023346303501945394,0.03396226415094331,0.01415094339622644,0.012552301255230106,0.03883495145631079,0.01229508196721305,0.008474576271186463,0.01792114695340512,0.010869565217391325,0.020761245674740424]
["Voto 2",0.028631502834210915,0.019455252918287896,0.019455252918287827,0.041509433962264045,0.0235849056603774,0.037656903765690315,0.043689320388349634,0.036885245901639156,0.02542372881355939,0.039426523297491266,0.016304347826086987,0.024221453287197162]
["Voto 3",0.10847857609259116,0.09727626459143948,0.10116731517509665,0.1320754716981129,0.08018867924528317,0.11297071129707101,0.12621359223301012,0.10655737704917972,0.11016949152542402,0.12544802867383573,0.08695652173913059,0.11072664359861557]
["Voto 4",0.09888566898493664,0.11673151750972743,0.11284046692606932,0.09056603773584881,0.12264150943396242,0.07112970711297059,0.03883495145631079,0.08606557377049132,0.12711864406779694,0.07168458781362048,0.08695652173913059,0.08650519031141839]
["Voto 5",0.04426626294971438,0.05058365758754853,0.04669260700389079,0.026415094339622584,0.0235849056603774,0.05857740585774049,0.03398058252427194,0.04098360655737684,0.05084745762711878,0.06451612903225844,0.05978260869565229,0.044982698961937594]
["Non so/Non risponde",0.6505882177808759,0.6614785992217899,0.6342412451361847,0.6339622641509433,0.6839622641509457,0.6401673640167364,0.665048543689322,0.6721311475409827,0.6525423728813563,0.6057347670250933,0.7336956521739145,0.6678200692041484]
["Non uso",0.050322195198128035,0.04669260700389095,0.062256809338521055,0.041509433962264045,0.05188679245283029,0.06694560669456057,0.05339805825242733,0.04508196721311452,0.02542372881355939,0.0752688172043015,0.005434782608695662,0.044982698961937594]
["Utenti Abbonati",1.000000000000015,0.9999999999999993,0.9999999999999958,0.999999999999999,1,1,1,0.9999999999999972,1,1.0000000000000058,1,0.9999999999999951]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",84.132152688273,90.6666666666667,85.89743589743593,76.74418604651166,85.71428571428572,82.85714285714285,70.6896551724138,82.6086956521739,89.47368421052632,82.02247191011237,89.58333333333334,84.33734939759036]
["voto medio",3.4050008592326013,3.6266666666666643,3.461538461538464,3.1046511627906956,3.4464285714285743,3.428571428571427,2.948275862068966,3.3768115942029016,3.578947368421054,3.3932584269662884,3.6458333333333375,3.385542168674704]
["voto modale*",3,4,4,3,4,3,3,3,4,3,3,3]
["voto mediano**",3,4,4,3,4,3,3,3,4,3,4,3]
["indice di eccedenza***",50.203213589175874,72,57.69230769230768,21.568627450980383,58.974358974358964,44.186046511627914,-6.250000000000008,44.1860465116279,68,40.74074074074075,68.75,49.019607843137244]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23I","index":56,"n_rows":41,"n_cols":13,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[28,0,28,12],[6,0,6,12],[17,0,17,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 23I - Soddisfazione rispetto ai tempi e modalità di risposta in caso di reclami - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Tempi e modalità di risposta in caso di reclami\n(valori assoluti)"]
[]
["Voto 1",6534.279151148416,1408.8715953301007,1567.7354085623983,1258.2792452826002,421.7169811315998,421.6317991620003,289.80582524400006,283.3524590152999,106.7203389833,378.0394265230998,186.9565217399999,211.1695501740001]
["Voto 2",4508.543045977905,1317.9766536959005,926.3891050595994,816.1811320751997,210.85849056580005,224.8702928864,154.5631067968,197.11475409759998,152.457627119,247.68100358410004,130.869565218,129.58131487949996]
["Voto 3",4863.319295902705,1272.5291828788004,783.8677042811996,884.1962264147996,195.79716981110005,295.14225941340004,212.52427184560008,332.6311475396999,167.7033898309,430.1827956986997,149.56521739199997,139.17993079649997]
["Voto 4",2762.905341677803,590.8171206223,534.455252919,374.0830188677999,165.67452830170004,252.9790794972,115.92233009759998,160.1557377043,121.9661016952,234.64516129020004,140.21739130499998,71.9896193775]
["Voto 5",1215.9962658256995,181.7898832684,249.4124513622,204.0452830188,135.55188679230002,112.4351464432,38.6407766992,36.959016393300004,76.2288135595,91.25089605730001,56.086956522,33.595155709500006]
["Non so/Non risponde",29005.234420838682,6544.435797662413,5023.879377438605,5305.177358488811,2048.339622639205,1911.397489534403,1139.9029126264008,1946.5081967138074,1143.4322033924977,2098.7706093179027,1056.3043478310017,787.086505193998]
["Non uso",1049.7224786334,363.5797665368,71.2607003892,170.037735849,15.0613207547,140.543933054,38.6407766992,49.2786885244,30.4915254238,156.43010752680001,0,14.3979238755]
["Utenti Abbonati",49940.00000000461,11679.999999994714,9157.000000012204,9011.999999997011,3192.9999999964048,3358.999999990603,1990.000000008801,3005.999999988407,1799.0000000041978,3636.9999999981023,1720.0000000080015,1387.0000000064983]
[]
["(valori percentuali)"]
[]
["Voto 1",0.13084259413591934,0.12062256809338513,0.1712062256809336,0.1396226415094338,0.13207547169811296,0.12552301255230122,0.145631067961165,0.09426229508196697,0.059322033898305156,0.10394265232974897,0.1086956521739129,0.15224913494809714]
["Voto 2",0.09027919595469541,0.11284046692606994,0.10116731517509717,0.09056603773584891,0.06603773584905652,0.06694560669456061,0.07766990291262132,0.06557377049180312,0.08474576271186451,0.06810035842293903,0.07608695652173905,0.09342560553633227]
["Voto 3",0.09738324581302073,0.10894941634241236,0.08560311284046686,0.09811320754716965,0.061320754716981056,0.08786610878661082,0.10679611650485436,0.11065573770491774,0.09322033898305096,0.11827956989247296,0.08695652173913034,0.10034602076124578]
["Voto 4",0.055324496229025785,0.050583657587548576,0.05836575875486379,0.04150943396226409,0.05188679245283012,0.07531380753138069,0.05825242718446598,0.05327868852459004,0.06779661016949161,0.06451612903225803,0.0815217391304347,0.05190311418685128]
["Voto 5",0.024349144289659334,0.015564202334630331,0.0272373540856031,0.022641509433962235,0.04245283018867919,0.033472803347280304,0.01941747572815533,0.012295081967213087,0.04237288135593226,0.025089605734767012,0.032608695652173884,0.024221453287197266]
["Non so/Non risponde",0.5808016503971967,0.5603112840466931,0.5486381322957201,0.5886792452830193,0.6415094339622648,0.5690376569037661,0.5728155339805827,0.6475409836065583,0.6355932203389826,0.5770609318996419,0.6141304347826091,0.5674740484429058]
["Non uso",0.02101967318048264,0.031128404669260663,0.007782101167315172,0.018867924528301862,0.004716981132075465,0.04184100418410038,0.01941747572815533,0.016393442622950782,0.016949152542372902,0.04301075268817202,0,0.010380622837370256]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",44.46669217010358,42.857142857142854,38.59649122807021,41.34615384615384,44,50.537634408602145,45.23809523809523,52.439024390243894,58.536585365853675,54.71698113207546,52.112676056338024,41.803278688524586]
["voto medio",2.3773107047168573,2.3333333333333326,2.2543859649122804,2.2788461538461537,2.4533333333333336,2.5483870967741935,2.3333333333333335,2.4756097560975623,2.8536585365853657,2.5754716981132066,2.6197183098591545,2.2950819672131137]
["voto modale*",1,1,1,1,1,1,1,3,3,3,1,1]
["voto mediano**",2,2,2,2,2,3,2,3,3,3,3,2]
["indice di eccedenza***",-47.02470023743652,-55.84415584415585,-52.17391304347822,-56.41025641025642,-35.483870967741915,-27.7777777777778,-48.38709677419355,-41.81818181818181,-13.333333333333334,-31.506849315068475,-23.636363636363626,-52.68817204301075]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23J","index":57,"n_rows":69,"n_cols":13,"rows_kept":69,"cut":false,"hidden":false,"merged":[[0,0,0,12],[6,0,6,12],[7,0,7,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[36,0,36,12],[46,0,46,12],[56,0,56,12],[17,0,17,12],[27,0,27,12],[35,0,35,12]],"flags":["formulas_cached_only"]}
["Tavola23J - Soddisfazione rispetto alla presenza e orari della biglietteria - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["STAZIONE DI PARTENZA"]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Presenza ed orari della biglietteria\n(valori assoluti)"]
[]
["Voto 1",3802.561124138701,590.8171206223,676.9766536973998,408.0905660375999,346.41037735809994,421.6317991620003,444.3689320407998,86.23770491770001,30.4915254238,521.4336917559996,84.130434783,191.97231834000007]
["Voto 2",4289.675485274205,999.8443579762,997.6498054487993,714.1584905657998,406.65566037689985,196.7615062756,154.5631067968,234.07377049089996,76.2288135595,299.82437275969994,46.739130435,163.17647058900002]
["Voto 3",11213.619945121534,2317.821011672103,2529.7548638165968,2312.513207546403,707.8820754708994,604.3389121322006,415.38834951639984,615.9836065549997,304.915254238,730.0071684584001,420.6521739149996,254.3633218005002]
["Voto 4",13810.755167586645,3408.5603112825056,2137.8210116759974,2788.6188679236043,768.1273584896993,688.6652719646007,502.3300970895997,1182.6885245856008,686.0593220354995,782.1505376340002,467.39130434999953,398.34256055549963]
["Voto 5",9231.44623955272,2317.821011672103,1425.2140077839986,1496.3320754712008,707.8820754708994,646.5020920484006,280.1456310692001,505.1065573750998,457.372881357,677.8637992828,458.04347826299954,259.1626297590002]
["Non so/Non risponde",7591.942038331224,2045.1361867695023,1389.5836575893986,1292.2867924524003,256.04245282990007,801.1004184078009,193.20388349600006,381.90983606409986,243.9322033904,625.7204301071998,243.04347826199984,119.98269896249995]
["Utenti Abbonati",49940.000000005035,11679.999999994714,9157.00000001219,9011.999999997008,3192.999999996398,3358.9999999906036,1990.0000000087996,3005.9999999884003,1799.0000000041996,3636.999999998099,1720.0000000079983,1387.0000000065]
[]
["(valori percentuali)"]
[]
["Voto 1",0.07614259359508045,0.050583657587548576,0.07392996108949422,0.04528301886792448,0.1084905660377359,0.1255230125523012,0.22330097087378634,0.028688524590163935,0.016949152542372885,0.14336917562724005,0.04891304347826091,0.13840830449826996]
["Voto 2",0.0858965856082053,0.08560311284046682,0.10894941634241248,0.07924528301886782,0.12735849056603776,0.058577405857740523,0.07766990291262138,0.07786885245901637,0.04237288135593221,0.08243727598566308,0.027173913043478288,0.11764705882352944]
["Voto 3",0.2245418491213537,0.19844357976653698,0.2762645914396886,0.25660377358490577,0.22169811320754712,0.17991631799163177,0.20873786407766987,0.20491803278688514,0.16949152542372883,0.20071684587813626,0.24456521739130435,0.18339100346020776]
["Voto 4",0.2765469597033491,0.2918287937743192,0.2334630350194552,0.30943396226415115,0.240566037735849,0.20502092050209206,0.2524271844660193,0.3934426229508199,0.3813559322033896,0.21505376344086033,0.2717391304347826,0.28719723183390977]
["Voto 5",0.18485074568585882,0.19844357976653698,0.1556420233463035,0.16603773584905654,0.22169811320754712,0.1924686192468619,0.1407766990291263,0.1680327868852458,0.25423728813559326,0.18637992831541222,0.266304347826087,0.1868512110726645]
["Non so/Non risponde",0.15202126628615253,0.17509727626459143,0.1517509727626459,0.14339622641509425,0.0801886792452831,0.2384937238493724,0.09708737864077675,0.1270491803278688,0.13559322033898308,0.17204301075268816,0.141304347826087,0.08650519031141865]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["( voto medio - voto mediano - voto modale - indice di eccedenza )"]
[]
["% soddisfatti (% voti 3-5)****",80.8911270105075,83.49056603773579,78.44036697247708,85.46255506607925,74.3589743589744,75.8241758241758,66.66666666666669,87.79342723004699,93.13725490196076,72.72727272727276,91.1392405063291,71.96969696969704]
["voto medio",3.4812227737003667,3.608490566037737,3.3394495412844045,3.5506607929515415,3.369230769230769,3.3681318681318686,3.0107526881720426,3.680751173708919,3.9411764705882355,3.264069264069263,3.7911392405063276,3.291666666666667]
["voto modale*",4,4,3,4,4,4,4,4,4,4,4,4]
["voto mediano**",4,4,3,4,4,4,3,4,4,3,4,4]
["indice di eccedenza***",48.017455108001236,56.521739130434824,36.05442176870746,58.4905660377359,32.43243243243241,36.69064748201441,13.286713286713288,68.09815950920246,82.92682926829266,28,75.22123893805308,29.85781990521325]
[]
["STAZIONE DI ARRIVO"]
["Presenza ed orari della biglietteria\n(valori assoluti)"]
[]
["Voto 1",10478.22853879764,1636.1089494156013,2102.1906614813975,1802.3999999994016,617.5141509426995,913.5355648510011,598.9320388376,677.5819672104997,442.1271186451,1003.7598566303008,261.7391304359998,422.33910034799953]
["Voto 2",5660.4288849800105,727.1595330736,1532.1050583677984,1054.2339622637996,391.59433962219987,463.79497907820036,251.16504854480013,344.9508196707999,289.6694915261,365.0035842291998,149.56521739199997,91.18685121149998]
["Voto 3",9008.345702740522,2635.9533073918037,1532.1050583677984,1394.3094339618006,602.4528301879996,477.8493723836004,357.42718446759994,566.7049180305997,365.8983050856,495.36200716819957,373.91304347999966,206.3702422155001]
["Voto 4",11743.327418215244,3090.428015562805,1674.6264591461982,2448.5433962256034,722.9433962255994,730.8284518808008,299.46601941880004,862.3770491769995,411.6355932213,703.9354838706,467.39130434999953,331.1522491364999]
["Voto 5",8065.1893317556205,2090.5836575866024,1460.8443579785985,1326.2943396222004,587.3915094332996,491.9037656890004,280.1456310692001,369.59016393299987,228.6864406785,625.7204301071998,383.26086956699965,220.76816609100013]
["Non so/Non risponde",4984.480123516007,1499.766536964301,855.1284046703995,986.2188679241996,271.10377358460005,281.087866108,202.86407767080007,184.7950819665,60.9830508476,443.21863799259967,84.130434783,115.18339100399996]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.20981635039641286,0.14007782101167296,0.2295719844357961,0.2,0.19339622641509452,0.2719665271966526,0.30097087378640863,0.22540983606557244,0.24576271186440743,0.27598566308243905,0.15217391304347844,0.3044982698961925]
["Voto 2",0.1133445912090426,0.06225680933852126,0.16731517509727517,0.1169811320754714,0.12264150943396242,0.13807531380753127,0.12621359223301012,0.11475409836065509,0.16101694915254278,0.10035842293906862,0.08695652173913059,0.06574394463667799]
["Voto 3",0.18038337410372143,0.22568093385213991,0.16731517509727517,0.1547169811320752,0.18867924528301905,0.14225941422594132,0.17961165048543737,0.18852459016393333,0.20338983050847512,0.13620071684587878,0.2173913043478263,0.14878892733563975]
["Voto 4",0.2351487268364911,0.2645914396887158,0.1828793774319054,0.27169811320754694,0.2264150943396228,0.21757322175732208,0.15048543689320434,0.28688524590163766,0.22881355932203448,0.1935483870967753,0.27173913043478287,0.23875432525951476]
["Voto 5",0.16149758373558307,0.17898832684824886,0.15953307392996005,0.14716981132075443,0.18396226415094358,0.14644351464435135,0.14077669902912665,0.12295081967213044,0.12711864406779694,0.1720430107526891,0.22282608695652195,0.15916955017301]
["Non so/Non risponde",0.09980937371877521,0.12840466926070018,0.09338521400778153,0.10943396226415064,0.08490566037735864,0.08368200836820071,0.10194174757281586,0.06147540983606524,0.03389830508474585,0.12186379928315472,0.04891304347826096,0.08304498269896166]
["Utenti Abbonati",1.0000000000000264,0.9999999999999989,0.9999999999999934,0.9999999999999984,1,0.9999999999999993,1,0.9999999999999941,1,1.0000000000000058,1,0.9999999999999967]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",64.10083240474778,76.78571428571422,56.22317596566524,64.40677966101697,65.46391752577325,55.25114155251144,52.4324324324324,63.75545851528392,57.894736842105296,57.142857142857174,74.85714285714285,59.622641509434004]
["voto medio",3.0279569699695235,3.32142857142857,2.8626609442060094,3.0550847457627115,3.0927835051546397,2.8127853881278537,2.6702702702702688,2.965065502183407,2.8245614035087723,2.8693877551020424,3.342857142857143,2.8716981132075468]
["voto modale*",4,4,1,4,4,1,1,4,1,1,4,1]
["voto mediano**",3,4,3,3,3,3,3,3,3,3,4,3]
["indice di eccedenza***",10.209034258034208,37.349397590361484,-7.368421052631575,13.846153846153872,12.98701298701298,-5.945945945945951,-18.918918918918916,9.289617486338797,-6.666666666666667,-1.4492753623188692,34.81481481481479,3.6036036036036543]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23K","index":58,"n_rows":69,"n_cols":13,"rows_kept":69,"cut":false,"hidden":false,"merged":[[0,0,0,12],[6,0,6,12],[7,0,7,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[36,0,36,12],[46,0,46,12],[56,0,56,12],[17,0,17,12],[27,0,27,12],[35,0,35,12]],"flags":["formulas_cached_only"]}
["Tavola23K - Soddisfazione rispetto ai tabelloni informativi su orari di arrivo e partenza - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["STAZIONE DI PARTENZA"]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Tabelloni informativi su orari di arrivo e partenza\n(valori assoluti)"]
[]
["Voto 1",2066.9804425718003,318.1322957197,463.1945525298,374.0830188677999,180.73584905640004,168.6527196648,144.902912622,36.959016393300004,30.4915254238,234.64516129020004,0,115.18339100399996]
["Voto 2",3494.885906194804,590.8171206223,783.8677042811996,748.1660377355997,240.98113207520007,267.0334728026,164.22330097160003,123.19672131100003,106.7203389833,260.716845878,74.782608696,134.38062283799997]
["Voto 3",8815.534365923028,1727.0038910498015,1781.517509729998,1870.4150943390018,542.2075471691996,590.2845188268005,347.76699029279996,677.5819672104997,228.6864406785,534.4695340498996,280.4347826099998,235.16608996650015]
["Voto 4",17730.483277365278,4499.299610892908,3135.4708171247958,3060.679245282005,1099.4764150930994,1152.4602510428015,627.9126213620001,1244.2868852411013,640.3220338997996,1212.3333333327012,626.304347829,431.9377162649995]
["Voto 5",17224.003413139377,4453.852140075808,2850.428015567996,2856.6339622632045,1084.4150943383993,1152.4602510428015,705.1941747604004,911.6557377013995,747.0423728830992,1342.6917562717015,663.6956521770002,455.9342560574994]
["Non so/Non risponde",608.1125948107999,90.8949416342,142.5214007784,102.02264150939999,45.1839622641,28.1087866108,0,12.3196721311,45.7372881357,52.1433691756,74.782608696,14.3979238755]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.04138927598261205,0.027237354085603054,0.050583657587548354,0.041509433962264045,0.056603773584905766,0.050209205020920425,0.07281553398058273,0.01229508196721305,0.016949152542372926,0.06451612903225844,0,0.08304498269896166]
["Voto 2",0.069981696159282,0.05058365758754853,0.08560311284046641,0.08301886792452809,0.0754716981132077,0.07949790794979067,0.08252427184466044,0.04098360655737684,0.05932203389830524,0.07168458781362048,0.0434782608695653,0.09688581314878861]
["Voto 3",0.17652251433565017,0.14785992217898813,0.19455252918287808,0.2075471698113205,0.16981132075471714,0.17573221757322163,0.17475728155339854,0.22540983606557244,0.12711864406779694,0.14695340501792187,0.16304347826086976,0.16955017301038022]
["Voto 4",0.3550357083973559,0.3852140077821011,0.3424124513618653,0.3396226415094337,0.3443396226415098,0.3430962343096233,0.31553398058252524,0.41393442622950644,0.3559322033898312,0.33333333333333554,0.36413043478260937,0.31141868512110593]
["Voto 5",0.34489394099195214,0.38132295719844345,0.31128404669260484,0.31698113207547146,0.3396226415094343,0.3430962343096233,0.3543689320388362,0.3032786885245884,0.41525423728813626,0.36917562724014585,0.38586956521739213,0.32871972318338954]
["Non so/Non risponde",0.012176864133174899,0.007782101167315158,0.015564202334630264,0.011320754716981105,0.01415094339622644,0.00836820083682007,0,0.0040983606557376834,0.02542372881355939,0.014336917562724094,0.0434782608695653,0.01038062283737021]
["Utenti Abbonati",1.000000000000027,0.9999999999999994,0.9999999999999933,0.9999999999999989,1,0.9999999999999994,1,0.9999999999999949,1,1.0000000000000062,1,0.9999999999999962]
[]
["( voto medio - voto mediano - voto modale - indice di eccedenza )"]
[]
["% soddisfatti (% voti 3-5)****",88.72561614542848,92.15686274509798,86.16600790513833,87.40458015267181,86.60287081339715,86.9198312236287,84.46601941747574,94.65020576131676,92.17391304347825,86.18181818181822,95.45454545454542,81.81818181818178]
["voto medio",3.9030597784834518,4.05098039215686,3.7905138339920956,3.816793893129771,3.8468899521531092,3.8565400843881856,3.7961165048543686,3.958847736625515,4.121739130434783,3.8836363636363638,4.142045454545455,3.7132867132867124]
["voto modale*",4,4,4,4,4,4,5,4,5,5,5,5]
["voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",72.54507905301516,81.56682027649772,65.51724137931032,68.11594202898557,67.63005780346818,68.20512820512825,62.35294117647059,86.17021276595746,82,67.52136752136757,89.04109589041097,56.11814345991558]
[]
["STAZIONE DI ARRIVO"]
["Tabelloni informativi su orari di arrivo e partenza\n(valori assoluti)"]
[]
["Voto 1",4433.829309402401,499.9221789881,962.0194552541993,714.1584905657998,406.65566037689985,365.4142259404002,222.1844660204001,258.71311475309994,106.7203389833,430.1827956986997,271.0869565229998,196.77162629850008]
["Voto 2",5339.186924599806,999.8443579762,1175.801556421799,1088.2415094335997,256.04245282990007,351.35983263500015,289.80582524400006,418.86885245739984,198.1949152547,299.82437275969994,102.826086957,158.3771626305]
["Voto 3",9993.85022129163,2317.821011672103,2102.1906614813975,1598.354716980601,632.5754716973995,744.8828451862008,386.4077669919999,677.5819672104997,381.1440677975,599.6487455193998,308.47826087099975,244.76470588350017]
["Voto 4",15691.756022200942,4090.2723735390073,2351.603112843597,3060.679245282005,948.863207546099,1124.3514644320014,560.2912621383998,948.6147540946995,640.3220338997996,1134.118279569301,448.69565217599956,383.9446366799997]
["Voto 5",13979.290387178962,3726.6926070022064,2422.863813232797,2516.5584905652036,948.863207546099,688.6652719646007,531.3106796139997,640.6229508171997,457.372881357,1134.118279569301,523.4782608719995,388.74394463849967]
["Non so/Non risponde",502.0871353313,45.4474708171,142.5214007784,34.0075471698,0,84.3263598324,0,61.5983606555,15.2457627119,39.1075268817,65.434782609,14.3979238755]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.0887831259391684,0.042801556420233366,0.10505836575875421,0.07924528301886771,0.1273584905660379,0.10878661087866097,0.11165048543689357,0.08606557377049132,0.05932203389830524,0.1182795698924737,0.15760869565217409,0.14186851211072626]
["Voto 2",0.10691203293150595,0.08560311284046673,0.12840466926069957,0.12075471698113177,0.08018867924528317,0.10460251046025092,0.14563106796116548,0.13934426229508115,0.11016949152542402,0.08243727598566353,0.05978260869565229,0.11418685121107232]
["Voto 3",0.20011714499981745,0.1984435797665368,0.2295719844357961,0.17735849056603745,0.19811320754717,0.2217573221757321,0.1941747572815539,0.22540983606557244,0.21186440677966156,0.16487455197132703,0.1793478260869567,0.1764705882352937]
["Voto 4",0.31421217505406024,0.35019455252918275,0.25680933852139903,0.3396226415094337,0.29716981132075493,0.3347280334728032,0.28155339805825313,0.3155737704918014,0.3559322033898312,0.3118279569892493,0.2608695652173915,0.2768166089965387]
["Voto 5",0.2799217138001185,0.31906614785992204,0.2645914396887141,0.2792452830188677,0.29716981132075493,0.20502092050209195,0.2669902912621365,0.2131147540983594,0.2542372881355939,0.3118279569892493,0.3043478260869568,0.28027681660899545]
["Non so/Non risponde",0.010053807275355675,0.003891050583657579,0.015564202334630264,0.0037735849056603687,0,0.025104602510460212,0,0.020491803278688416,0.008474576271186463,0.01075268817204307,0.03804347826086964,0.01038062283737021]
["Utenti Abbonati",1.0000000000000262,0.9999999999999992,0.9999999999999933,0.9999999999999987,1,0.9999999999999994,1,0.9999999999999941,1,1.0000000000000058,1,0.9999999999999967]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",80.2317378147538,87.109375,76.2845849802372,79.92424242424241,79.24528301886791,78.1115879828326,74.27184466019422,76.98744769874479,82.9059829059829,79.71014492753626,77.40112994350287,74.12587412587416]
["voto medio",3.5955650137122457,3.8203125,3.4545454545454537,3.6212121212121215,3.556603773584906,3.4334763948497855,3.4466019417475735,3.439330543933055,3.6410256410256405,3.623188405797102,3.514124293785309,3.444055944055946]
["voto modale*",4,4,5,4,4,4,4,4,4,4,5,5]
["voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",50.44619859591509,67.80487804878054,38.144329896907195,51.15207373271896,48.23529411764703,43.33333333333336,36.14457831325297,40.217391304347814,56.52173913043477,51.30434782608702,44.44444444444443,37.02127659574464]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23L","index":59,"n_rows":69,"n_cols":13,"rows_kept":69,"cut":false,"hidden":false,"merged":[[0,0,0,12],[6,0,6,12],[7,0,7,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[36,0,36,12],[46,0,46,12],[56,0,56,12],[17,0,17,12],[27,0,27,12],[35,0,35,12]],"flags":["formulas_cached_only"]}
["Tavola23L - Soddisfazione rispetto alle informazioni attraverso gli altoparlanti in stazione - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["STAZIONE DI PARTENZA"]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Informazioni attraverso gli altoparlanti in stazione\n(valori assoluti)"]
[]
["Voto 1",3668.7689301979053,772.6070038907,676.9766536973998,578.1283018865998,316.2877358487,337.3054393296001,193.20388349600006,98.55737704880002,30.4915254238,351.96774193529984,130.869565218,182.37370242300005]
["Voto 2",5657.042522148204,1272.5291828788004,1140.171206227199,918.2037735845996,451.8396226409998,491.9037656890004,328.4466019432,283.3524590152999,121.9661016952,338.93189964139987,84.130434783,225.56747404950013]
["Voto 3",11809.785938619445,2454.1634241234033,2565.3852140111967,2414.5358490558033,783.1886792443993,787.0460251024009,483.0097087399997,739.1803278659996,335.4067796618,664.8279569888999,271.0869565229998,311.9550173025]
["Voto 4",15646.870506478357,3635.797665368006,2743.5369649841964,2958.6566037726047,963.924528300799,1054.0794979050013,473.34951456519974,1145.7295081923005,594.5847457640998,1160.189964157101,523.4782608719995,393.54325259699965]
["Voto 5",12758.038038903449,3499.455252916706,1995.2996108975976,2074.4603773578024,662.6981132067995,590.2845188268005,502.3300970895997,739.1803278659996,686.0593220354995,1095.0107526876009,663.6956521770002,249.56401384200018]
["Non so/Non risponde",399.49406365769994,45.4474708171,35.6303501946,68.0150943396,15.0613207547,98.3807531378,9.6601941748,0,30.4915254238,26.0716845878,46.739130435,23.996539792500002]
["Utenti Abbonati",49940.00000000506,11679.999999994716,9157.000000012189,9011.99999999701,3192.9999999963975,3358.9999999906036,1990.0000000087994,3005.9999999884,1799.0000000041991,3636.9999999981014,1720.0000000079997,1387.0000000065]
[]
["(valori percentuali)"]
[]
["Voto 1",0.0734635348457656,0.06614785992217889,0.07392996108949423,0.06415094339622633,0.09905660377358498,0.10041841004184093,0.09708737864077677,0.03278688524590165,0.016949152542372888,0.09677419354838701,0.07608695652173914,0.13148788927335645]
["Voto 2",0.11327678258205108,0.10894941634241234,0.12451361867704284,0.10188679245283004,0.1415094339622642,0.14644351464435143,0.16504854368932043,0.09426229508196719,0.06779661016949155,0.09318996415770602,0.04891304347826088,0.16262975778546723]
["Voto 3",0.23647949416536343,0.21011673151750973,0.28015564202334625,0.2679245283018869,0.2452830188679245,0.23430962343096237,0.2427184466019417,0.24590163934426218,0.18644067796610178,0.1827956989247311,0.15760869565217384,0.22491349480968859]
["Voto 4",0.313313386192967,0.3112840466926071,0.29961089494163423,0.328301886792453,0.3018867924528301,0.3138075313807532,0.23786407766990286,0.38114754098360676,0.33050847457627125,0.3189964157706095,0.3043478260869563,0.283737024221453]
["Voto 5",0.2554673215639198,0.29961089494163434,0.2178988326848249,0.23018867924528305,0.20754716981132074,0.17573221757322174,0.25242718446601936,0.24590163934426218,0.3813559322033897,0.3010752688172044,0.38586956521739146,0.179930795847751]
["Non so/Non risponde",0.007999480649933109,0.003891050583657582,0.003891050583657592,0.007547169811320746,0.004716981132075476,0.029288702928870262,0.004854368932038837,0,0.016949152542372888,0.0071684587813620046,0.027173913043478267,0.01730103806228374]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["( voto medio - voto mediano - voto modale - indice di eccedenza )"]
[]
["% soddisfatti (% voti 3-5)****",81.17538108244479,82.421875,80.078125,83.2699619771863,75.82938388625595,74.56896551724135,73.65853658536588,87.29508196721314,91.37931034482763,80.86642599277988,87.15083798882682,70.07042253521122]
["voto medio",3.5685926227304425,3.671875,3.46484375,3.5627376425855504,3.3791469194312813,3.3275862068965525,3.385365853658536,3.7131147540983607,4.008620689655174,3.638989169675089,3.899441340782124,3.2218309859154934]
["voto modale*",4,4,4,4,4,4,5,4,5,4,5,4]
["voto mediano**",4,4,4,4,4,4,3,4,4,4,4,"c"]
["indice di eccedenza***",55.44554455445551,44.56521739130433,54.16666666666673,35.849056603773555,32.95454545454547,30.322580645161253,66.30434782608695,78.72340425531915,53.09734513274341,69.33333333333333,22.37442922374427,50.566480295591]
[]
["STAZIONE DI ARRIVO"]
["Informazioni attraverso gli altoparlanti in stazione\n(valori assoluti)"]
[]
["Voto 1",4344.9210562384,545.3696498052,1033.2801556433992,476.10566037719985,286.1650943393,407.57740585660025,222.1844660204001,295.6721311463999,76.2288135595,404.11111111089974,420.6521739149996,177.57439446450005]
["Voto 2",6565.590744871114,1454.3190661472008,1247.0622568109989,1292.2867924524003,361.4716981127999,562.1757322160005,357.42718446759994,406.54918032629985,228.6864406785,351.96774193529984,130.869565218,172.77508650600004]
["Voto 3",12487.25571458896,3408.5603112825056,2209.0817120651973,1938.430188678602,888.6179245272991,758.9372384916009,473.34951456519974,1010.2131147501995,472.6186440689,730.0071684584001,271.0869565229998,326.3529411779999]
["Voto 4",15347.147233044552,3681.2451361851063,2779.1673151787963,2924.6490566028046,978.985849055499,983.8075313780013,473.34951456519974,874.6967213080995,625.0762711878997,1225.3691756266012,383.26086956699965,417.53979238949955]
["Voto 5",10770.080034739627,2454.1634241234033,1817.147859924598,2380.528301886003,662.6981132067995,590.2845188268005,463.68932039039976,418.86885245739984,396.3898305094,873.4014336913004,439.34782608899957,273.56055363450014]
["Non so/Non risponde",425.00521652239996,136.3424124513,71.2607003892,0,15.0613207547,56.2175732216,0,0,0,52.1433691756,74.782608696,19.197231834]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.08700282451417851,0.04669260700389095,0.11284046692606932,0.052830188679245146,0.08962264150943412,0.1213389121338911,0.11165048543689357,0.09836065573770436,0.04237288135593231,0.11111111111111166,0.24456521739130457,0.12802768166089928]
["Voto 2",0.13146957839148224,0.12451361867704261,0.1361867704280147,0.14339622641509406,0.11320754716981148,0.16736401673640156,0.17961165048543737,0.13524590163934347,0.12711864406779694,0.0967741935483876,0.07608695652173927,0.12456747404844255]
["Voto 3",0.2500451684939533,0.2918287937743189,0.2412451361867688,0.21509433962264124,0.278301886792453,0.22594142259414216,0.23786407766990345,0.3360655737704898,0.26271186440678035,0.20071684587813735,0.15760869565217409,0.23529411764705804]
["Voto 4",0.3073117187233361,0.31517509727626447,0.30350194552528975,0.3245283018867922,0.30660377358490587,0.29288702928870286,0.23786407766990345,0.2909836065573753,0.3474576271186448,0.3369175627240166,0.22282608695652195,0.30103806228373575]
["Voto 5",0.21566039316657634,0.21011673151750956,0.19844357976653562,0.2641509433962262,0.20754716981132093,0.17573221757322163,0.2330097087378646,0.13934426229508115,0.22033898305084804,0.2401433691756287,0.2554347826086959,0.1972318339100341]
["Non so/Non risponde",0.008510316710499963,0.011673151750972737,0.007782101167315132,0,0.004716981132075479,0.01673640167364014,0,0,0,0.014336917562724094,0.0434782608695653,0.013840830449826947]
["Utenti Abbonati",1.0000000000000266,0.9999999999999992,0.9999999999999933,0.9999999999999989,1,0.9999999999999994,1,0.9999999999999941,1,1.000000000000006,1,0.9999999999999967]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",77.96523689678506,82.67716535433075,74.90196078431372,80.37735849056601,79.62085308056875,70.63829787234044,70.87378640776701,76.63934426229507,83.05084745762711,78.90909090909086,66.47727272727273,74.3859649122807]
["voto medio",3.436875224157187,3.523622047244094,3.341176470588234,3.6037735849056607,3.431279620853081,3.238297872340426,3.300970873786407,3.237704918032787,3.5762711864406795,3.5054545454545467,3.176136363636364,3.319298245614033]
["voto modale*",4,4,4,4,4,4,3,3,4,4,5,4]
["voto mediano**",4,4,4,4,4,3,3,3,4,4,3.5,4]
["indice di eccedenza***",41.068441792735705,50.837988826815675,33.67875647668392,50.00000000000006,43.42105263157891,23.756906077348088,23.566878980891694,29.629629629629623,54.022988505747115,47.03196347031969,19.727891156462583,32.71889400921656]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23M","index":60,"n_rows":69,"n_cols":13,"rows_kept":69,"cut":false,"hidden":false,"merged":[[0,0,0,12],[6,0,6,12],[7,0,7,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[36,0,36,12],[46,0,46,12],[56,0,56,12],[17,0,17,12],[27,0,27,12],[35,0,35,12]],"flags":["formulas_cached_only"]}
["Tavola23M - Soddisfazione rispetto alle informazioni precise ed immediate da parte del personale - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["STAZIONE DI PARTENZA"]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Informazioni precise ed immediate da parte del personale\n(valori assoluti)"]
[]
["Voto 1",6920.802579447915,1590.6614785985012,1710.256809340798,1122.2490566033998,406.65566037689985,435.6861924674003,405.72815534159986,172.4754098354,60.9830508476,677.8637992828,93.47826087,244.76470588350017]
["Voto 2",6416.999201171213,1408.8715953301007,1389.5836575893986,1156.2566037732,497.0235849050997,365.4142259404002,270.4854368944001,455.8278688506998,167.7033898309,260.716845878,224.34782608799986,220.76816609100013]
["Voto 3",11729.970935234647,2408.715953306303,2173.4513618705973,2584.5735849048037,768.1273584896993,730.8284518808008,367.0873786423999,800.7786885214996,381.1440677975,716.9713261645,476.7391304369995,321.55363321949994]
["Voto 4",12256.129052782047,3135.875486379905,1817.147859924598,2278.505660376603,722.9433962255994,787.0460251024009,454.0291262155998,960.9344262257995,533.6016949165,782.1505376340002,476.7391304369995,307.155709344]
["Voto 5",6931.764040565613,1408.8715953301007,997.6498054487993,1258.2792452826002,557.2688679238996,576.2301255214005,280.1456310692001,320.3114754085999,411.6355932213,625.7204301071998,308.47826087099975,187.17301038150006]
["Non so/Non risponde",5684.334190803603,1727.0038910498015,1068.9105058379992,612.1358490563998,240.98113207520007,463.79497907820036,212.52427184560008,295.6721311463999,243.9322033904,573.5770609315997,140.21739130499998,105.58477508699997]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.13858235040943928,0.13618677042801539,0.18677042801556296,0.12452830188679215,0.1273584905660379,0.1297071129707112,0.2038834951456316,0.05737704918032756,0.03389830508474585,0.18637992831541322,0.054347826086956624,0.1764705882352937]
["Voto 2",0.1284941770358577,0.12062256809338502,0.15175097276264493,0.12830188679245252,0.15566037735849073,0.10878661087866097,0.13592233009708782,0.1516393442622942,0.09322033898305108,0.07168458781362048,0.13043478260869582,0.15916955017301]
["Voto 3",0.2348812762361588,0.20622568093385196,0.23735408560311122,0.28679245283018845,0.24056603773584923,0.21757322175732208,0.1844660194174762,0.26639344262294923,0.21186440677966156,0.1971326164874563,0.2771739130434785,0.23183391003460133]
["Voto 4",0.24541708155348682,0.26848249027237336,0.19844357976653562,0.252830188679245,0.2264150943396228,0.23430962343096223,0.22815533980582578,0.31967213114753906,0.29661016949152624,0.21505376344086147,0.2771739130434785,0.22145328719723115]
["Voto 5",0.13880184302292942,0.12062256809338502,0.10894941634241177,0.13962264150943365,0.1745283018867926,0.17154811715481158,0.14077669902912665,0.10655737704917972,0.22881355932203448,0.1720430107526891,0.1793478260869567,0.13494809688581277]
["Non so/Non risponde",0.11382327174215415,0.14785992217898813,0.11673151750972688,0.06792452830188662,0.0754716981132077,0.13807531380753127,0.10679611650485471,0.09836065573770436,0.1355932203389834,0.15770609318996495,0.08152173913043492,0.0761245674740482]
["Utenti Abbonati",1.0000000000000262,0.9999999999999989,0.9999999999999933,0.9999999999999986,1,0.9999999999999992,1,0.999999999999994,1,1.0000000000000056,1,0.9999999999999971]
[]
["( voto medio - voto mediano - voto modale - indice di eccedenza )"]
[]
["% soddisfatti (% voti 3-5)****",69.86193397672034,69.8630136986301,61.6740088105727,72.87449392712547,69.3877551020408,72.33009708737865,61.95652173913045,76.81818181818181,85.29411764705887,69.36170212765958,79.88165680473374,63.67041198501877]
["voto medio",3.132436212780409,3.136986301369863,2.8766519823788546,3.165991902834007,3.1785714285714293,3.2427184466019434,2.9619565217391295,3.2954545454545436,3.686274509803922,3.1361702127659568,3.431952662721894,2.9775280898876417]
["voto modale*",4,4,3,3,3,4,4,4,4,4,3,3]
["voto mediano**",3,3,3,3,3,3,3,3,4,3,3,3]
["indice di eccedenza***",17.98606097547475,20.481927710843404,-4.819277108433732,21.637426900584845,17.241379310344808,25.974025974025995,4.109589041095884,34.19354838709677,61.038961038961034,20,42.372881355932186,2.999999999999975]
[]
["STAZIONE DI ARRIVO"]
["Informazioni precise ed immediate da parte del personale\n(valori assoluti)"]
[]
["Voto 1",10774.82966307155,1454.3190661472008,2458.494163427397,2108.4679245276025,707.8820754708994,772.9916317970009,695.5339805856004,714.5409836037996,365.8983050856,860.3655913974004,252.39130434899982,383.9446366799997]
["Voto 2",6590.737697234917,1363.4241245130006,1532.1050583677984,1258.2792452826002,481.96226415039973,309.19665271880007,241.50485437000012,344.9508196707999,289.6694915261,404.11111111089974,149.56521739199997,215.96885813250012]
["Voto 3",11242.053326445635,3317.6653696483054,2066.5603112867975,1734.3849056598015,587.3915094332996,716.7740585754008,299.46601941880004,726.8606557348996,365.8983050856,690.8996415767,467.39130434999953,268.76124567600016]
["Voto 4",10444.85371204503,2681.400778208904,1353.9533073947987,2142.4754716974026,662.6981132067995,632.4476987430006,386.4077669919999,677.5819672104997,442.1271186451,782.1505376340002,458.04347826299954,225.56747404950013]
["Voto 5",5493.3856247319045,1227.0817120617003,783.8677042811996,1088.2415094335997,436.7783018862998,491.9037656890004,183.54368932120005,234.07377049089996,243.9322033904,312.8602150535999,299.13043478399976,191.97231834000007]
["Non so/Non risponde",5394.139976476005,1636.1089494156013,962.0194552541993,680.1509433959998,316.2877358487,435.6861924674003,183.54368932120005,307.9918032774999,91.4745762714,586.6129032254997,93.47826087,100.78546712849997]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.2157554998612484,0.12451361867704261,0.2684824902723717,0.23396226415094315,0.22169811320754734,0.2301255230125522,0.3495145631067973,0.23770491803278548,0.20338983050847512,0.23655913978494766,0.1467391304347828,0.2768166089965387]
["Voto 2",0.13197312169071734,0.11673151750972743,0.16731517509727517,0.13962264150943365,0.15094339622641526,0.0920502092050208,0.12135922330097128,0.11475409836065509,0.16101694915254278,0.11111111111111166,0.08695652173913059,0.15570934256055324]
["Voto 3",0.22511119996885853,0.28404669260700377,0.22568093385213855,0.19245283018867898,0.18396226415094358,0.21338912133891202,0.15048543689320434,0.24180327868852317,0.20338983050847512,0.18996415770609426,0.27173913043478287,0.19377162629757738]
["Voto 4",0.20914805190316876,0.22957198443579752,0.14785992217898736,0.23773584905660353,0.20754716981132093,0.18828451882845176,0.1941747572815539,0.22540983606557244,0.24576271186440743,0.21505376344086147,0.2663043478260872,0.16262975778546673]
["Voto 5",0.10999971214920892,0.10505836575875466,0.08560311284046641,0.12075471698113177,0.13679245283018884,0.14644351464435135,0.09223300970873816,0.07786885245901597,0.1355932203389834,0.08602150537634455,0.17391304347826106,0.13840830449826952]
["Non so/Non risponde",0.10801241442682423,0.14007782101167296,0.10505836575875421,0.07547169811320735,0.09905660377358506,0.1297071129707112,0.09223300970873816,0.10245901639344204,0.05084745762711878,0.161290322580646,0.054347826086956624,0.07266435986159145]
["Utenti Abbonati",1.0000000000000262,0.999999999999999,0.9999999999999933,0.9999999999999984,1,0.9999999999999993,1,0.9999999999999941,1,1.0000000000000056,1,0.9999999999999971]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",61.01642812343501,71.94570135746609,51.30434782608694,59.5918367346939,58.63874345549741,62.9807692307692,48.12834224598929,60.73059360730597,61.60714285714285,58.54700854700854,75.28735632183911,53.35820895522389]
["voto medio",2.8493962837775357,3.085972850678731,2.569565217391305,2.8612244897959185,2.87434554973822,2.9182692307692313,2.513368983957218,2.767123287671233,2.946428571428572,2.7649572649572636,3.247126436781609,2.708955223880598]
["voto modale*",3,3,1,4,1,1,1,3,4,1,3,1]
["voto mediano**",3,3,3,3,3,3,2,3,3,3,3,3]
["indice di eccedenza***",-4.285780410965855,16.216216216216242,-30.232558139534866,-2.061855670103097,-3.947368421052638,1.910828025477709,-24.358974358974386,-7.5,2.272727272727264,-7.182320441988948,30.64516129032257,-17.924528301886753]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23N","index":61,"n_rows":69,"n_cols":13,"rows_kept":69,"cut":false,"hidden":false,"merged":[[0,0,0,12],[6,0,6,12],[7,0,7,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[36,0,36,12],[46,0,46,12],[56,0,56,12],[17,0,17,12],[27,0,27,12],[35,0,35,12]],"flags":["formulas_cached_only"]}
["Tavola23N - Soddisfazione rispetto alle informazioni su altri mezzi di trasporto pubblico - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["STAZIONE DI PARTENZA"]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Informazioni su altri mezzi di trasporto pubblico\n(valori assoluti)"]
[]
["Voto 1",8451.922196308524,2045.1361867695023,1888.4085603137978,1258.2792452826002,512.0849056597997,576.2301255214005,531.3106796139997,381.90983606409986,198.1949152547,769.1146953401002,56.086956522,235.16608996650015]
["Voto 2",6933.736087087717,1772.4513618669016,962.0194552541993,1224.2716981128,527.1462264144997,477.8493723836004,251.16504854480013,689.9016393415997,259.1779661023,391.07526881699977,196.3043478269999,182.37370242300005]
["Voto 3",10138.531231811627,2590.5058365747036,1710.256809340798,1836.4075471692017,647.6367924520995,716.7740585754008,347.76699029279996,566.7049180305997,350.6525423737,677.8637992828,430.0000000019996,263.9619377175002]
["Voto 4",7383.04589324012,1772.4513618669016,1318.3229572001987,1428.3169811316006,376.5330188674999,463.79497907820036,183.54368932120005,295.6721311463999,304.915254238,573.5770609315997,401.9565217409996,263.9619377175002]
["Voto 5",2342.6537010336015,363.5797665368,498.8249027244,408.0905660375999,195.79716981110005,210.815899581,67.6213592236,98.55737704880002,91.4745762714,143.3942652329,158.91304347899995,105.58477508699997]
["Non so/Non risponde",14690.110890523447,3135.875486379905,2779.1673151787963,2856.6339622632045,933.801886791399,913.5355648510011,608.5922330124,973.2540983568995,594.5847457640998,1081.9749103937008,476.7391304369995,335.9515570949999]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.16924153376667786,0.17509727626459126,0.20622568093385074,0.13962264150943365,0.1603773584905662,0.17154811715481158,0.2669902912621365,0.12704918032786813,0.11016949152542402,0.21146953405018046,0.032608695652173975,0.16955017301038022]
["Voto 2",0.1388413313393512,0.15175097276264574,0.10505836575875421,0.13584905660377328,0.16509433962264167,0.14225941422594132,0.12621359223301012,0.22950819672131012,0.14406779661016986,0.10752688172043065,0.11413043478260886,0.13148788927335603]
["Voto 3",0.20301424172628893,0.2217898832684823,0.18677042801556296,0.2037735849056601,0.20283018867924546,0.21338912133891202,0.17475728155339854,0.18852459016393333,0.19491525423728864,0.18637992831541322,0.25,0.19031141868512066]
["Voto 4",0.14783832385341547,0.15175097276264574,0.1439688715953298,0.15849056603773556,0.11792452830188695,0.13807531380753127,0.09223300970873816,0.09836065573770436,0.16949152542372925,0.15770609318996495,0.23369565217391328,0.19031141868512066]
["Voto 5",0.046909365258979305,0.03112840466926063,0.05447470817120592,0.045283018867924414,0.06132075471698125,0.06276150627615053,0.03398058252427194,0.03278688524590147,0.05084745762711878,0.039426523297491266,0.09239130434782623,0.0761245674740482]
["Non so/Non risponde",0.29415520405531337,0.26848249027237336,0.30350194552528975,0.31698113207547146,0.2924528301886794,0.2719665271966526,0.30582524271844747,0.32377049180327677,0.33050847457627197,0.2974910394265252,0.2771739130434785,0.2422145328719715]
["Utenti Abbonati",1.0000000000000262,0.9999999999999989,0.9999999999999933,0.9999999999999984,1,0.9999999999999993,1,0.9999999999999941,1,1.0000000000000058,1,0.9999999999999972]
[]
["( voto medio - voto mediano - voto modale - indice di eccedenza )"]
[]
["% soddisfatti (% voti 3-5)****",56.35260515115264,55.3191489361702,55.307262569832375,59.668508287292816,54,56.896551724137936,43.356643356643346,47.272727272727266,62.02531645569621,54.591836734693835,79.69924812030072,60.273972602739754]
["voto medio",2.6661201642977144,2.606382978723407,2.6201117318435756,2.756906077348068,2.6533333333333338,2.6954022988505746,2.2797202797202782,2.527272727272727,2.8607594936708862,2.581632653061225,3.3308270676691727,2.8310502283105032]
["voto modale*",3,3,1,3,3,3,1,2,3,1,3,3]
["voto mediano**",3,3,3,3,3,3,2,2,3,3,3,3]
["indice di eccedenza***",-22.539437001754433,-28.24427480916032,-22.137404580152655,-14.960629921259832,-28.971962616822406,-21.951219512195134,-51.4018691588785,-46.218487394957975,-7.142857142857142,-23.611111111111125,37.9310344827586,-6.097560975609764]
[]
["STAZIONE DI ARRIVO"]
["Informazioni su altri mezzi di trasporto pubblico\n(valori assoluti)"]
[]
["Voto 1",10906.529102695442,1863.3463035011018,2209.0817120651973,2006.4452830182022,557.2688679238996,885.4267782402011,637.5728155368001,751.4999999970996,426.8813559332,951.6164874547006,243.04347826199984,374.34602076299973]
["Voto 2",7642.923620059421,1817.8988326840017,1460.8443579785985,1326.2943396222004,451.8396226409998,618.3933054376006,241.50485437000012,455.8278688506998,350.6525423737,508.39784946209954,233.69565217499985,177.57439446450005]
["Voto 3",8640.958472366425,2454.1634241234033,1532.1050583677984,1394.3094339618006,481.96226415039973,520.0125522998004,251.16504854480013,542.0655737683998,320.1610169499,573.5770609315997,345.8695652189997,225.56747404950013]
["Voto 4",7217.679458785815,1636.1089494156013,1104.540856032599,1360.3018867920005,677.7594339614994,491.9037656890004,241.50485437000012,357.2704918018999,167.7033898309,482.3261648742996,448.69565217599956,249.56401384200018]
["Voto 5",3156.356978883604,727.1595330736,783.8677042811996,306.06792452819997,301.226415094,238.9246861918,125.58252427239998,160.1557377043,137.2118644071,130.358422939,140.21739130499998,105.58477508699997]
["Non so/Non risponde",12375.552367214346,3181.322957197005,2066.5603112867975,2618.581132074604,722.9433962255994,604.3389121322006,492.6699029147997,739.1803278659996,396.3898305094,990.7240143364007,308.47826087099975,254.3633218005002]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.21839265323777787,0.1595330739299609,0.2412451361867688,0.222641509433962,0.1745283018867926,0.26359832635983255,0.3203883495145641,0.24999999999999853,0.23728813559322096,0.2616487455197149,0.14130434782608714,0.26989619377162527]
["Voto 2",0.15304212294871547,0.1556420233463033,0.15953307392996005,0.14716981132075443,0.1415094339622643,0.1841004184100417,0.12135922330097128,0.1516393442622942,0.19491525423728864,0.1397849462365598,0.13586956521739146,0.12802768166089928]
["Voto 3",0.17302680160924666,0.21011673151750956,0.16731517509727517,0.1547169811320752,0.15094339622641526,0.15481171548117142,0.12621359223301012,0.18032786885245797,0.17796610169491572,0.15770609318996495,0.20108695652173933,0.16262975778546673]
["Voto 4",0.14452702160162745,0.14007782101167296,0.12062256809338444,0.1509433962264148,0.2122641509433964,0.14644351464435135,0.12135922330097128,0.11885245901639276,0.09322033898305108,0.13261648745519777,0.2608695652173915,0.17993079584775043]
["Voto 5",0.0632029831574563,0.06225680933852126,0.08560311284046641,0.03396226415094331,0.0943396226415096,0.07112970711297059,0.06310679611650502,0.053278688524589876,0.07627118644067817,0.03584229390681024,0.08152173913043492,0.0761245674740482]
["Non so/Non risponde",0.24780841744520268,0.272373540856031,0.22568093385213855,0.2905660377358488,0.2264150943396228,0.17991631799163169,0.24757281553398114,0.24590163934426085,0.22033898305084804,0.272401433691758,0.1793478260869567,0.18339100346020717]
["Utenti Abbonati",1.0000000000000264,0.9999999999999991,0.9999999999999933,0.9999999999999987,1,0.9999999999999993,1,0.9999999999999942,1,1.0000000000000058,1,0.999999999999997]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",50.61965796999325,56.68449197860966,48.24120603015075,47.87234042553191,59.14634146341464,45.408163265306136,41.290322580645146,46.739130434782595,44.56521739130433,44.82758620689658,66.22516556291394,51.27118644067798]
["voto medio",2.576046250843966,2.711229946524065,2.5477386934673367,2.4734042553191498,2.8841463414634143,2.4846938775510212,2.3161290322580643,2.4347826086956514,2.456521739130435,2.3694581280788167,3.0066225165562925,2.5889830508474585]
["voto modale*",1,3,1,1,4,1,1,1,1,1,4,1]
["voto mediano**",3,3,2,2,3,2,2,2,2,2,3,3]
["indice di eccedenza***",-28.26566407579824,-21.80451127819551,-32.05128205128203,-33.33333333333336,-1.5151515151515138,-34.59119496855349,-41.08527131782946,-40,-43.66197183098592,-40.88050314465412,10.526315789473674,-21.693121693121658]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23O","index":62,"n_rows":69,"n_cols":13,"rows_kept":69,"cut":false,"hidden":false,"merged":[[0,0,0,12],[6,0,6,12],[7,0,7,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[56,0,56,12],[36,0,36,12],[46,0,46,12],[17,0,17,12],[27,0,27,12],[35,0,35,12]],"flags":["formulas_cached_only"]}
["Tavola23O - Soddisfazione rispetto alla presenza dei bus nei pressi della stazione - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["STAZIONE DI PARTENZA"]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Presenza dei bus nei pressi della stazione\n(valori assoluti)"]
[]
["Voto 1",3590.1123631614046,681.7120622565,534.455252919,680.1509433959998,256.04245282990007,337.3054393296001,289.80582524400006,135.51639344210002,106.7203389833,325.8960573474999,84.130434783,158.3771626305]
["Voto 2",3995.489057127003,772.6070038907,641.3463035027999,714.1584905657998,406.65566037689985,281.087866108,164.22330097160003,221.75409835979997,182.9491525428,247.68100358410004,243.04347826199984,119.98269896249995]
["Voto 3",7917.549296948719,1908.793774318202,1140.171206227199,1326.2943396222004,647.6367924520995,632.4476987430006,309.1262135936,579.0245901616997,228.6864406785,625.7204301071998,308.47826087099975,211.1695501740001]
["Voto 4",13991.908637709457,3726.6926070022064,2494.124513621997,2584.5735849048037,783.1886792443993,969.7531380726012,386.4077669919999,800.7786885214996,457.372881357,990.7240143364007,476.7391304369995,321.55363321949994]
["Voto 5",12093.368919837758,2817.743190660204,2886.058365762596,1734.3849056598015,542.2075471691996,772.9916317970009,434.7087378659998,739.1803278659996,564.0932203402999,834.2939068096003,364.56521739299967,403.1418685139996]
["Non so/Non risponde",8351.571725220721,1772.4513618669016,1460.8443579785985,1972.437735848402,557.2688679238996,365.4142259404002,405.72815534159986,529.7459016372998,259.1779661023,612.6845878132998,243.04347826199984,172.77508650600004]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.07188851347939801,0.05836575875486368,0.058365758754863495,0.07547169811320735,0.08018867924528317,0.10041841004184088,0.14563106796116548,0.04508196721311452,0.05932203389830524,0.08960573476702556,0.04891304347826096,0.11418685121107232]
["Voto 2",0.08000578808823998,0.06614785992217884,0.07003891050583617,0.07924528301886771,0.1273584905660379,0.08368200836820071,0.08252427184466044,0.07377049180327828,0.10169491525423756,0.06810035842293946,0.14130434782608714,0.08650519031141839]
["Voto 3",0.1585412354214683,0.16342412451361849,0.124513618677042,0.14716981132075443,0.20283018867924546,0.18828451882845176,0.15533980582524318,0.192622950819671,0.12711864406779694,0.1720430107526891,0.1793478260869567,0.1522491349480965]
["Voto 4",0.2801743820125833,0.31906614785992204,0.2723735408560293,0.28679245283018845,0.2452830188679247,0.2887029288702928,0.1941747572815539,0.26639344262294923,0.2542372881355939,0.272401433691758,0.2771739130434785,0.23183391003460133]
["Voto 5",0.24215796795828703,0.24124513618677026,0.3151750972762624,0.19245283018867898,0.16981132075471714,0.2301255230125522,0.2184466019417481,0.24590163934426085,0.3135593220338991,0.22939068100358562,0.21195652173913065,0.29065743944636563]
["Non so/Non risponde",0.16723211304005,0.15175097276264574,0.15953307392996005,0.21886792452830162,0.1745283018867926,0.10878661087866097,0.2038834951456316,0.17622950819672029,0.14406779661016986,0.16845878136200806,0.14130434782608714,0.12456747404844255]
["Utenti Abbonati",1.0000000000000266,0.999999999999999,0.9999999999999933,0.9999999999999984,1,0.9999999999999993,1,0.999999999999994,1,1.0000000000000058,1,0.9999999999999967]
[]
["( voto medio - voto mediano - voto modale - indice di eccedenza )"]
[]
["% soddisfatti (% voti 3-5)****",81.76030753033378,85.32110091743117,84.72222222222223,80.19323671497585,74.85714285714282,79.3427230046948,71.34146341463413,85.57213930348263,81.18811881188117,81.03448275862075,77.84810126582282,77.07509881422926]
["voto medio",3.6492895695773933,3.7293577981651382,3.8518518518518516,3.565217391304349,3.36,3.5211267605633796,3.323170731707317,3.7213930348258693,3.7722772277227716,3.581896551724137,3.5379746835443036,3.569169960474308]
["voto modale*",4,4,5,4,4,4,5,4,5,4,4,5]
["voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",54.94265875695288,63.63636363636369,64.13043478260865,51.190476190476254,33.3333333333333,47.61904761904766,28.787878787878757,62.33766233766232,55.81395348837211,52.173913043478294,44,44.49760765550238]
[]
["STAZIONE DI ARRIVO"]
["Presenza dei bus nei pressi della stazione\n(valori assoluti)"]
[]
["Voto 1",6744.955450188015,772.6070038907,1247.0622568109989,1156.2566037732,497.0235849050997,576.2301255214005,473.34951456519974,505.1065573750998,365.8983050856,625.7204301071998,261.7391304359998,263.9619377175002]
["Voto 2",5911.682495961211,1090.7392996104,1033.2801556433992,1258.2792452826002,331.34905660339996,590.2845188268005,212.52427184560008,332.6311475396999,365.8983050856,299.82437275969994,233.69565217499985,163.17647058900002]
["Voto 3",8479.881970829523,2090.5836575866024,1532.1050583677984,1394.3094339618006,572.3301886785996,590.2845188268005,309.1262135936,640.6229508171997,335.4067796618,547.5053763437996,280.4347826099998,187.17301038150006]
["Voto 4",11467.68800215944,3044.9805447457047,1817.147859924598,2074.4603773578024,888.6179245272991,674.6108786592007,376.7475728171999,615.9836065549997,304.915254238,899.4731182791005,430.0000000019996,340.75086505349987]
["Voto 5",9501.84239910173,2817.743190660204,2137.8210116759974,1224.2716981128,632.5754716973995,520.0125522998004,318.7864077684,468.1475409817998,167.7033898309,599.6487455193998,327.1739130449997,287.9584775100001]
["Non so/Non risponde",7833.949681765124,1863.3463035011018,1389.5836575893986,1904.422641508802,271.10377358460005,407.57740585660025,299.46601941880004,443.5081967195998,259.1779661023,664.8279569888999,186.9565217399999,143.97923875499998]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.1350611824226574,0.06614785992217884,0.1361867704280147,0.12830188679245252,0.15566037735849073,0.17154811715481158,0.23786407766990345,0.16803278688524492,0.20338983050847512,0.1720430107526891,0.15217391304347844,0.19031141868512066]
["Voto 2",0.11837570076012754,0.0933852140077819,0.11284046692606932,0.13962264150943365,0.10377358490566053,0.17573221757322163,0.10679611650485471,0.1106557377049174,0.20338983050847512,0.08243727598566353,0.13586956521739146,0.11764705882352906]
["Voto 3",0.16980140109789527,0.17898832684824886,0.16731517509727517,0.1547169811320752,0.17924528301886808,0.17573221757322163,0.15533980582524318,0.2131147540983594,0.18644067796610217,0.1505376344086029,0.16304347826086976,0.13494809688581277]
["Voto 4",0.2296293152214374,0.2607003891050582,0.19844357976653562,0.23018867924528275,0.278301886792453,0.2008368200836819,0.18932038834951506,0.20491803278688403,0.16949152542372925,0.24731182795699078,0.25,0.24567474048442822]
["Voto 5",0.19026516618143813,0.24124513618677026,0.23346303501945367,0.13584905660377328,0.19811320754717,0.15481171548117142,0.160194174757282,0.15573770491803188,0.09322033898305108,0.16487455197132703,0.19021739130434803,0.20761245674740428]
["Non so/Non risponde",0.15686723431647054,0.1595330739299609,0.15175097276264493,0.21132075471698086,0.08490566037735864,0.1213389121338911,0.15048543689320434,0.14754098360655651,0.14406779661016986,0.1827956989247322,0.10869565217391321,0.1038062283737021]
["Utenti Abbonati",1.0000000000000262,0.9999999999999989,0.9999999999999933,0.9999999999999982,1,0.9999999999999993,1,0.9999999999999942,1,1.0000000000000056,1,0.9999999999999971]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",69.94104683177441,81.0185185185185,70.64220183486242,66.0287081339713,71.6494845360825,60.476190476190446,59.42857142857142,67.30769230769229,52.475247524752476,68.85964912280701,67.68292682926828,65.63706563706563]
["voto medio",3.2629023458709536,3.6157407407407414,3.3302752293577984,3.1339712918660307,3.283505154639175,2.9904761904761923,2.9142857142857155,3.081730769230769,2.702970297029703,3.1842105263157894,3.213414634146342,3.1814671814671813]
["voto modale*",4,4,5,4,4,4,1,3,1,4,4,4]
["voto mediano**",3,4,4,3,4,3,3,3,3,4,3,4]
["indice di eccedenza***",24.72149776099047,51.764705882353,26.857142857142847,15.47619047619051,29.48717948717946,1.1904761904761916,0.6993006993007106,12.820512820512816,-21.51898734177215,23.655913978494645,20.895522388059693,19.09090909090906]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23P","index":63,"n_rows":69,"n_cols":13,"rows_kept":69,"cut":false,"hidden":false,"merged":[[0,0,0,12],[6,0,6,12],[7,0,7,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[36,0,36,12],[46,0,46,12],[56,0,56,12],[17,0,17,12],[27,0,27,12],[35,0,35,12]],"flags":["formulas_cached_only"]}
["Tavola23P - Soddisfazione rispetto alla garanzia di sicurezza in caso di furti, molestie, emergenze - Utenti Abbonati (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["STAZIONE DI PARTENZA"]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Garanzia di sicurezza in caso di furti, molestie, emergenze\n(valori assoluti)"]
[]
["Voto 1",8214.360602095223,2045.1361867695023,1425.2140077839986,1836.4075471692017,512.0849056597997,421.6317991620003,280.1456310692001,455.8278688506998,182.9491525428,716.9713261645,102.826086957,235.16608996650015]
["Voto 2",8684.944400068127,2408.715953306303,1781.517509729998,1428.3169811316006,421.7169811315998,449.74058577280033,396.0679611667999,468.1475409817998,320.1610169499,612.6845878132998,196.3043478269999,201.5709342570001]
["Voto 3",11649.119625357855,2817.743190660204,1924.0389105083977,1870.4150943390018,903.6792452819991,815.154811713201,405.72815534159986,874.6967213080995,564.0932203402999,782.1505376340002,345.8695652189997,345.55017301199985]
["Voto 4",9895.393777709938,1727.0038910498015,1638.9961089515982,2006.4452830182022,677.7594339614994,885.4267782402011,367.0873786423999,665.2622950793997,350.6525423737,703.9354838706,560.8695652199997,311.9550173025]
["Voto 5",4715.535661686702,863.5019455249,1068.9105058379992,782.1735849053997,301.226415094,295.14225941340004,309.1262135936,197.11475409759998,137.2118644071,299.82437275969994,336.5217391319997,124.78200692099995]
["Non so/Non risponde",6780.645933087214,1817.8988326840017,1318.3229572001987,1088.2415094335997,376.5330188674999,491.9037656890004,231.8446601952001,344.9508196707999,243.9322033904,521.4336917559996,177.60869565299993,167.97577854750003]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.16448459355415718,0.17509727626459126,0.15564202334630248,0.2037735849056601,0.1603773584905662,0.12552301255230114,0.14077669902912665,0.1516393442622942,0.10169491525423756,0.1971326164874563,0.05978260869565229,0.16955017301038022]
["Voto 2",0.1739075770938622,0.20622568093385196,0.19455252918287808,0.15849056603773556,0.13207547169811337,0.13389121338912122,0.19902912621359273,0.15573770491803188,0.17796610169491572,0.16845878136200806,0.11413043478260886,0.145328719723183]
["Voto 3",0.23326230727587072,0.24124513618677026,0.21011673151750832,0.2075471698113205,0.28301886792452846,0.2426778242677823,0.2038834951456316,0.2909836065573753,0.3135593220338991,0.21505376344086147,0.20108695652173933,0.24913494809688494]
["Voto 4",0.19814565033458548,0.14785992217898813,0.17898832684824784,0.222641509433962,0.2122641509433964,0.26359832635983255,0.1844660194174762,0.22131147540983476,0.19491525423728864,0.1935483870967753,0.3260869565217396,0.2249134948096879]
["Voto 5",0.09442402206019923,0.073929961089494,0.11673151750972688,0.08679245283018845,0.0943396226415096,0.08786610878661075,0.15533980582524318,0.06557377049180292,0.07627118644067817,0.08243727598566353,0.19565217391304368,0.08996539792387512]
["Non so/Non risponde",0.13577584968135176,0.1556420233463033,0.1439688715953298,0.12075471698113177,0.11792452830188695,0.14644351464435135,0.11650485436893242,0.11475409836065509,0.1355932203389834,0.14336917562724083,0.10326086956521754,0.12110726643598581]
["Utenti Abbonati",1.0000000000000266,0.9999999999999989,0.9999999999999933,0.9999999999999984,1,0.9999999999999993,1,0.9999999999999941,1,1.0000000000000056,1,0.999999999999997]
[]
["( voto medio - voto mediano - voto modale - indice di eccedenza )"]
[]
["% soddisfatti (% voti 3-5)****",60.84439777304985,54.83870967741933,59.09090909090908,58.79828326180259,66.84491978609628,69.6078431372549,61.538461538461554,65.27777777777779,67.64705882352939,57.32217573221757,80.60606060606064,64.17322834645668]
["voto medio",2.8659108638604214,2.6912442396313376,2.890909090909091,2.8068669527897003,2.9411764705882346,3.063725490196078,3.016483516483517,2.8796296296296306,2.9607843137254894,2.7615062761506284,3.53939393939394,2.9094488188976375]
["voto modale*",3,3,3,4,3,4,3,3,3,3,4,3]
["voto mediano**",3,3,3,3,3,3,3,3,3,3,4,3]
["indice di eccedenza***",-7.262324775814702,-26.45161290322584,-8.43373493975903,-7.865168539325842,2.3622047244094464,15.068493150684942,0,-3.448275862068964,-1.5384615384615385,-13.966480446927374,50,-3.904643918972054e-14]
[]
["STAZIONE DI ARRIVO"]
["Garanzia di sicurezza in caso di furti, molestie, emergenze\n(valori assoluti)"]
[]
["Voto 1",12710.405238761059,2635.9533073918037,3064.210116735596,2108.4679245276025,692.8207547161994,815.154811713201,569.9514563131999,751.4999999970996,426.8813559332,1029.8315412181007,308.47826087099975,307.155709344]
["Voto 2",7929.490786056421,2181.4785992208026,1318.3229572001987,1224.2716981128,481.96226415039973,407.57740585660025,280.1456310692001,628.3032786860997,487.8644067808,456.25448028649964,261.7391304359998,201.5709342570001]
["Voto 3",11072.013115933445,2499.6108949405034,1817.147859924598,2040.4528301880023,873.5566037725991,702.7196652700007,415.38834951639984,751.4999999970996,442.1271186451,834.2939068096003,383.26086956699965,311.9550173025]
["Voto 4",8730.95740893842,2317.821011672103,1140.171206227199,1836.4075471692017,481.96226415039973,660.5564853538007,357.42718446759994,480.4672131128998,228.6864406785,625.7204301071998,289.7826086969998,311.9550173025]
["Voto 5",4241.349772018604,681.7120622565,890.7587548649994,884.1962264147996,331.34905660339996,393.5230125512002,164.22330097160003,98.55737704880002,76.2288135595,286.78853046579997,280.4347826099998,153.577854672]
["Non so/Non risponde",5255.783678297105,1363.4241245130006,926.3891050595994,918.2037735845996,331.34905660339996,379.4686192458002,202.86407767080007,295.6721311463999,137.2118644071,404.11111111089974,196.3043478269999,100.78546712849997]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.25451352100040264,0.22568093385213991,0.33463035019455023,0.23396226415094315,0.21698113207547187,0.2426778242677823,0.286407766990292,0.24999999999999853,0.23728813559322096,0.28315412186380107,0.1793478260869567,0.22145328719723115]
["Voto 2",0.158780352143689,0.18677042801556404,0.1439688715953298,0.13584905660377328,0.15094339622641526,0.1213389121338911,0.14077669902912665,0.2090163934426217,0.2711864406779668,0.12544802867383573,0.15217391304347844,0.145328719723183]
["Voto 3",0.22170630989052098,0.21400778210116714,0.19844357976653562,0.22641509433962237,0.2735849056603775,0.20920502092050197,0.20873786407767042,0.24999999999999853,0.24576271186440743,0.22939068100358562,0.22282608695652195,0.2249134948096879]
["Voto 4",0.17482894291024764,0.1984435797665368,0.124513618677042,0.2037735849056601,0.15094339622641526,0.19665271966527184,0.17961165048543737,0.15983606557376956,0.12711864406779694,0.1720430107526891,0.1684782608695654,0.2249134948096879]
["Voto 5",0.08492891013252478,0.05836575875486368,0.0972762645914391,0.09811320754716955,0.10377358490566053,0.11715481171548105,0.08252427184466044,0.03278688524590147,0.04237288135593231,0.07885304659498252,0.16304347826086976,0.11072664359861557]
["Non so/Non risponde",0.10524196392264142,0.11673151750972743,0.10116731517509665,0.10188679245282992,0.10377358490566053,0.11297071129707101,0.10194174757281586,0.09836065573770436,0.07627118644067817,0.11111111111111166,0.11413043478260886,0.07266435986159145]
["Utenti Abbonati",1.0000000000000264,0.999999999999999,0.9999999999999934,0.9999999999999984,1,0.9999999999999993,1,0.9999999999999942,1,1.0000000000000058,1,0.9999999999999971]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",53.80942595877981,53.30396475770926,46.753246753246714,58.82352941176472,58.94736842105262,58.96226415094341,52.43243243243244,49.09090909090908,44.95412844036696,54.03225806451614,62.57668711656441,60.44776119402988]
["voto medio",2.638873731287442,2.634361233480177,2.4502164502164505,2.7731092436974776,2.7473684210526312,2.801886792452831,2.5891891891891894,2.4636363636363643,2.422018348623853,2.5927419354838714,2.981595092024538,2.847014925373132]
["voto modale*",1,1,1,1,3,1,1,1,2,1,3,3]
["voto mediano**",3,3,2,3,3,3,3,2,2,3,3,3]
["indice di eccedenza***",-22.811919816500396,-23.255813953488392,-36.666666666666636,-10.112359550561811,-18.181818181818166,-7.407407407407415,-23.943661971830977,-40.88050314465408,-50,-23.913043478260896,0,-4.433497536945824]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23Q.1","index":64,"n_rows":69,"n_cols":13,"rows_kept":69,"cut":false,"hidden":false,"merged":[[0,0,0,12],[6,0,6,12],[7,0,7,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[36,0,36,12],[46,0,46,12],[56,0,56,12],[17,0,17,12],[27,0,27,12],[35,0,35,12]],"flags":["formulas_cached_only"]}
["Tavola23Q.1 - Soddisfazione rispetto alla possibilità di parcheggio in prossimità delle stazioni - Utenti Abbonati (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["STAZIONE DI PARTENZA"]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Possibilità di parcheggio in prossimità delle stazioni\n(valori assoluti)"]
[]
["Voto 1",12037.814933980237,3181.322957197005,2137.8210116759974,2788.6188679236043,481.96226415039973,618.3933054376006,511.9902912643997,702.2213114726997,259.1779661023,821.2580645157003,271.0869565229998,263.9619377175002]
["Voto 2",9556.912757985332,2272.373540855003,2173.4513618705973,1598.354716980601,632.5754716973995,505.95815899440043,376.7475728171999,776.1393442592996,228.6864406785,482.3261648742996,299.13043478399976,211.1695501740001]
["Voto 3",7463.448115183617,1590.6614785985012,1104.540856032599,1258.2792452826002,557.2688679238996,618.3933054376006,289.80582524400006,542.0655737683998,350.6525423737,612.6845878132998,299.13043478399976,239.96539792500016]
["Voto 4",6126.7672373532105,1136.1867704275,819.4980544757996,1122.2490566033998,512.0849056597997,576.2301255214005,202.86407767080007,295.6721311463999,381.1440677975,508.39784946209954,308.47826087099975,263.9619377175002]
["Voto 5",5162.507186146198,954.3968871591,1104.540856032599,544.1207547167999,421.7169811315998,449.74058577280033,347.76699029279996,147.83606557320002,259.1779661023,456.25448028649964,289.7826086969998,187.17301038150006]
["Non so/Non risponde",9592.549769356428,2545.0583657576035,1817.147859924598,1700.3773584900014,587.3915094332996,590.2845188268005,260.8252427196001,542.0655737683998,320.1610169499,756.0788530462002,252.39130434899982,220.76816609100013]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.24104555334359906,0.272373540856031,0.23346303501945367,0.3094339622641507,0.15094339622641526,0.1841004184100417,0.2572815533980588,0.2336065573770478,0.14406779661016986,0.22580645161290458,0.15760869565217409,0.19031141868512066]
["Voto 2",0.19136789663565515,0.1945525291828792,0.23735408560311122,0.17735849056603745,0.19811320754717,0.1506276150627614,0.18932038834951506,0.25819672131147386,0.12711864406779694,0.13261648745519777,0.17391304347826106,0.1522491349480965]
["Voto 3",0.14944830026397796,0.13618677042801539,0.12062256809338444,0.13962264150943365,0.1745283018867926,0.1841004184100417,0.14563106796116548,0.18032786885245797,0.19491525423728864,0.16845878136200806,0.17391304347826106,0.17301038062283697]
["Voto 4",0.12268256382364343,0.09727626459143948,0.08949416342412397,0.12452830188679215,0.1603773584905662,0.17154811715481158,0.10194174757281586,0.09836065573770436,0.21186440677966156,0.1397849462365598,0.1793478260869567,0.19031141868512066]
["Voto 5",0.10337419275422131,0.08171206225680916,0.12062256809338444,0.060377358490565886,0.13207547169811337,0.13389121338912122,0.17475728155339854,0.0491803278688522,0.14406779661016986,0.12544802867383573,0.1684782608695654,0.13494809688581277]
["Non so/Non risponde",0.19208149317892895,0.21789883268482474,0.19844357976653562,0.1886792452830186,0.18396226415094358,0.17573221757322163,0.13106796116504899,0.18032786885245797,0.17796610169491572,0.20788530465949942,0.1467391304347828,0.15916955017301]
["Utenti Abbonati",1.0000000000000258,0.9999999999999989,0.9999999999999933,0.9999999999999986,1,0.9999999999999992,1,0.9999999999999942,1,1.0000000000000053,1,0.9999999999999976]
[]
["( voto medio - voto mediano - voto modale - indice di eccedenza )"]
[]
["% soddisfatti (% voti 3-5)****",46.478085805873654,40.298507462686565,41.26213592233007,40,57.22543352601156,59.39086294416248,48.603351955307275,40,67.01030927835052,54.75113122171943,61.14649681528664,59.259259259259245]
["voto medio",2.574179758123863,2.3880597014925375,2.5339805825242725,2.3209302325581405,2.9075144508670543,2.903553299492387,2.709497206703911,2.355,3.103092783505155,2.755656108597285,3.031847133757962,2.91358024691358]
["voto modale*",1,1,2,1,2,1,1,2,4,1,4,1]
["voto mediano**",2,2,2,2,3,3,2,2,3,3,3,3]
["indice di eccedenza***",-31.338804906655877,-44.578313253012105,-38.28571428571427,-44.94382022471915,-8.823529411764698,-4.575163398692815,-23.489932885906022,-53.84615384615383,13.513513513513514,-14.942528735632226,2.3999999999999932,-2.5906735751295407]
[]
["STAZIONE DI ARRIVO"]
["Possibilità di parcheggio in prossimità delle stazioni\n(valori assoluti)"]
[]
["Voto 1",8786.90036833543,2545.0583657576035,1781.517509729998,1394.3094339618006,527.1462264144997,393.5230125512002,299.46601941880004,689.9016393415997,167.7033898309,716.9713261645,84.130434783,187.17301038150006]
["Voto 2",8278.796170306723,1772.4513618669016,1745.887159535398,1462.3245283014007,602.4528301879996,548.1213389106005,386.4077669919999,505.1065573750998,381.1440677975,482.3261648742996,215.00000000099988,177.57439446450005]
["Voto 3",8888.883385800324,1681.5564202327014,1532.1050583677984,1836.4075471692017,587.3915094332996,576.2301255214005,309.1262135936,652.9426229482997,411.6355932213,625.7204301071998,392.60869565399963,283.1591695515001]
["Voto 4",8482.03571869932,2090.5836575866024,1496.4747081731985,1530.339622641001,587.3915094332996,632.4476987430006,347.76699029279996,431.18852458849983,304.915254238,469.2903225803996,308.47826087099975,283.1591695515001]
["Voto 5",7851.4722645264155,1363.4241245130006,1033.2801556433992,1632.3622641504012,406.65566037689985,941.6443514618012,328.4466019432,271.03278688419994,396.3898305094,638.7562724010999,551.5217391329996,287.9584775100001]
["Non so/Non risponde",7651.912092336821,2226.9260700379027,1567.7354085623983,1156.2566037732,481.96226415039973,267.0334728026,318.7864077684,455.8278688506998,137.2118644071,703.9354838706,168.26086956599994,167.97577854750003]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.1759491463423062,0.21789883268482474,0.19455252918287808,0.1547169811320752,0.16509433962264167,0.11715481171548105,0.15048543689320434,0.22950819672131012,0.09322033898305108,0.1971326164874563,0.04891304347826096,0.13494809688581277]
["Voto 2",0.16577485322999808,0.15175097276264574,0.19066147859922053,0.16226415094339594,0.18867924528301905,0.1631799163179915,0.1941747572815539,0.16803278688524492,0.21186440677966156,0.13261648745519777,0.125,0.12802768166089928]
["Voto 3",0.17799125722466277,0.14396887159533056,0.16731517509727517,0.2037735849056601,0.18396226415094358,0.17154811715481158,0.15533980582524318,0.21721311475409708,0.22881355932203448,0.1720430107526891,0.2282608695652176,0.20415224913494753]
["Voto 4",0.16984452780734255,0.17898832684824886,0.1634241245136176,0.1698113207547167,0.18396226415094358,0.18828451882845176,0.17475728155339854,0.14344262295081883,0.16949152542372925,0.12903225806451674,0.1793478260869567,0.20415224913494753]
["Voto 5",0.1572181070189393,0.11673151750972743,0.11284046692606932,0.18113207547169782,0.1273584905660379,0.2803347280334727,0.16504854368932084,0.090163934426229,0.22033898305084804,0.1756272401433701,0.3206521739130439,0.20761245674740428]
["Non so/Non risponde",0.1532221083767771,0.1906614785992216,0.17120622568093272,0.12830188679245252,0.15094339622641526,0.07949790794979067,0.160194174757282,0.1516393442622942,0.07627118644067817,0.1935483870967753,0.0978260869565219,0.12110726643598581]
["Utenti Abbonati",1.000000000000026,0.9999999999999989,0.9999999999999933,0.9999999999999984,1,0.9999999999999993,1,0.9999999999999941,1,1.0000000000000053,1,0.9999999999999972]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",59.644199151535524,54.32692307692308,53.52112676056337,63.636363636363654,58.33333333333335,69.54545454545458,58.9595375722543,53.14009661835747,66.97247706422023,59.1111111111111,80.72289156626509,70.07874015748037]
["voto medio",2.960565333129589,2.783653846153845,2.7699530516431925,3.069264069264071,2.905555555555556,3.381818181818181,3.011560693641618,2.6425120772946844,3.229357798165138,2.942222222222221,3.6626506024096384,3.2519685039370083]
["voto modale*",3,1,1,3,2,5,2,1,3,1,5,5]
["voto mediano**",3,3,3,3,3,4,3,3,3,3,4,3]
["indice di eccedenza***",-2.1922335154330383,-11.111111111111127,-16.47058823529411,5.084745762711875,-6.382978723404256,25.139664804469298,-0.7092198581560313,-25.974025974025967,12.195121951219514,-3.954802259887017,48.38709677419353,22.05128205128205]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23Q.2","index":65,"n_rows":41,"n_cols":13,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[28,0,28,12],[5,0,5,12],[6,0,6,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[17,0,17,12]],"flags":["formulas_cached_only"]}
["Tavola23Q.2 - Soddisfazione rispetto alla possibilità di parcheggio in prossimità delle stazioni - Utenti Occasionali (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Possibilità di parcheggio in prossimità delle stazioni\n(valori assoluti)"]
[]
["Voto 1",6096.133790100679,1716.1549295798986,1459.2165898599999,1146.1465968590005,368.5454545455999,205.33333333320002,169.3538461536,290.60869565280007,216.9803921571,317.7623762388,73.92857142870002,132.10300429199992]
["Voto 2",4842.695946593888,1415.0751173728995,1313.2949308739999,622.9057591624999,253.37500000010002,34.2222222222,137.5999999998,363.260869566,177.5294117649,255.9752475257,49.28571428580001,220.17167382000014]
["Voto 3",4707.551262261088,1083.8873239452005,1342.4792626711999,597.9895287959998,345.51136363649994,171.111111111,116.43076923059999,326.93478260940003,98.6274509805,361.8960396053,82.14285714300003,180.54077253240004]
["Voto 4",2676.2300937252994,602.1596244140003,408.5806451608,448.4921465969998,253.37500000010002,136.8888888888,42.3384615384,181.63043478300003,216.9803921571,176.534653466,90.35714285730003,118.89270386279993]
["Voto 5",2979.407338968296,421.51173708980014,466.9493087552,672.7382198954999,230.34090909100001,359.33333333310003,63.507692307599996,199.79347826130004,118.3529411766,194.1881188126,98.57142857160004,154.12017167399998]
["Non so/Non risponde",4655.3382910331875,933.3474178417006,1021.451612902,1046.4816753930004,368.5454545455999,136.8888888888,148.1846153844,217.95652173960005,177.5294117649,370.7227722786,49.28571428580001,184.94420600880005]
["Non uso",1286.6432773328993,240.8638497656,321.02764976919997,224.2460732985,207.3068181819,34.2222222222,10.5846153846,90.8152173915,0,105.9207920796,16.4285714286,35.2274678112]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.22376060013570884,0.2676056338028173,0.23041474654377997,0.24083769633507962,0.18181818181818152,0.1904761904761908,0.2461538461538458,0.17391304347826061,0.21568627450980363,0.1782178217821774,0.1607142857142859,0.12875536480686725]
["Voto 2",0.17775275093933215,0.2206572769953056,0.20737327188940197,0.13089005235602144,0.125,0.0317460317460318,0.2,0.21739130434782572,0.17647058823529388,0.14356435643564291,0.10714285714285725,0.21459227467811232]
["Voto 3",0.17279222075533845,0.16901408450704272,0.21198156682027758,0.12565445026178057,0.1704545454545452,0.158730158730159,0.169230769230769,0.19565217391304318,0.09803921568627437,0.20297029702970204,0.17857142857142877,0.17596566523605203]
["Voto 4",0.09823190771266314,0.09389671361502375,0.0645161290322584,0.09424083769633543,0.125,0.1269841269841272,0.06153846153846145,0.10869565217391289,0.21568627450980363,0.09900990099009856,0.19642857142857165,0.11587982832618052]
["Voto 5",0.10936012843072311,0.0657276995305166,0.07373271889400959,0.14136125654450318,0.11363636363636348,0.33333333333333387,0.09230769230769217,0.11956521739130417,0.11764705882352924,0.10891089108910842,0.21428571428571452,0.1502145922746785]
["Non so/Non risponde",0.17087572643630047,0.14553990610328682,0.161290322580646,0.21989528795811616,0.18181818181818152,0.1269841269841272,0.2153846153846151,0.13043478260869545,0.17647058823529388,0.20792079207920697,0.10714285714285725,0.1802575107296143]
["Non uso",0.04722666558993451,0.03755868544600948,0.05069124423963159,0.04712041884816773,0.10227272727272714,0.0317460317460318,0.015384615384615363,0.05434782608695643,0,0.05940594059405914,0.03571428571428574,0.03433476394849795]
["Utenti Occasionali",1,1,1.000000000000005,1,0.9999999999999987,1,0.9999999999999986,0.9999999999999984,0.9999999999999987,0.9999999999999954,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",48.648857985953505,9.89370416804127,10.412202128657517,8.070690112323755,3.892716905622353,3.1327234809890907,1.043454749557227,3.3253125656921965,2.03718152674888,3.4391990328738964,1.2725152287407593,2.129158086706645]
["voto medio",2.6056749841764653,2.3505747126436782,2.421052631578948,2.6785714285714266,2.80952380952381,3.452830188679245,2.42,2.733333333333333,2.8095238095238093,2.75,3.229166666666667,2.9289617486338786]
["voto modale*",1,1,1,1,1,5,1,2,1,3,5,2]
["voto mediano**",2,2,2,2,3,4,2,3,3,3,3,3]
["indice di eccedenza***",-31.837071055507494,-50.72463768115938,-52,-22.413793103448295,-12.5,34.883720930232556,-48.717948717948715,-26.31578947368421,-8.108108108108107,-21.495327102803742,21.05263157894737,-12.676056338028191]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23R.1","index":66,"n_rows":106,"n_cols":15,"rows_kept":106,"cut":false,"hidden":false,"merged":[[2,4,2,14],[5,0,15,0],[5,1,9,1],[11,1,15,1],[2,0,3,0],[2,2,3,2],[2,1,3,1],[17,0,27,0],[2,3,3,3],[65,0,75,0],[29,1,33,1],[35,1,39,1],[17,1,21,1],[23,1,27,1],[29,0,39,0],[41,0,51,0],[53,1,57,1],[59,1,63,1],[53,0,63,0],[41,1,45,1],[47,1,51,1],[65,1,69,1],[71,1,75,1],[77,0,87,0],[89,0,99,0],[77,1,81,1],[83,1,87,1],[89,1,93,1],[95,1,99,1]],"flags":["formulas_cached_only"]}
["Tavola  23R.1 - Soddisfazione per i servizi in stazione - Utenti Abbonati (indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","STAZIONE","MODALITA' DI VOTO","Totale\n","DIRETTRICE"]
[{"$nulls":4},"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Presenza e orari della biglietteria","PARTENZA","% soddisfatti (% voti 3-5)****",80.8911270105075,83.49056603773579,78.44036697247708,85.46255506607925,74.3589743589744,75.8241758241758,66.66666666666669,87.79342723004699,93.13725490196076,72.72727272727276,91.1392405063291,71.96969696969704]
[null,null,"voto medio",3.4812227737003667,3.608490566037737,3.3394495412844045,3.5506607929515415,3.369230769230769,3.3681318681318686,3.0107526881720426,3.680751173708919,3.9411764705882355,3.264069264069263,3.7911392405063276,3.291666666666667]
[null,null,"voto modale*",4,4,3,4,4,4,4,4,4,4,4,4]
[null,null,"voto mediano**",4,4,3,4,4,4,3,4,4,3,4,4]
[null,null,"indice di eccedenza***",48.017455108001236,56.521739130434824,36.05442176870746,58.4905660377359,32.43243243243241,36.69064748201441,13.286713286713288,68.09815950920246,82.92682926829266,28,75.22123893805308,29.85781990521325]
[]
[null,"ARRIVO","% soddisfatti (% voti 3-5)****",64.10083240474778,76.78571428571422,56.22317596566524,64.40677966101697,65.46391752577325,55.25114155251144,52.4324324324324,63.75545851528392,57.894736842105296,57.142857142857174,74.85714285714285,59.622641509434004]
[null,null,"voto medio",3.0279569699695235,3.32142857142857,2.8626609442060094,3.0550847457627115,3.0927835051546397,2.8127853881278537,2.6702702702702688,2.965065502183407,2.8245614035087723,2.8693877551020424,3.342857142857143,2.8716981132075468]
[null,null,"voto modale*",4,4,1,4,4,1,1,4,1,1,4,1]
[null,null,"voto mediano**",3,4,3,3,3,3,3,3,3,3,4,3]
[null,null,"indice di eccedenza***",10.209034258034208,37.349397590361484,-7.368421052631575,13.846153846153872,12.98701298701298,-5.945945945945951,-18.918918918918916,9.289617486338797,-6.666666666666667,-1.4492753623188692,34.81481481481479,3.6036036036036543]
[]
["Tabelloni informativi su orari di arrivo e partenza","PARTENZA","% soddisfatti (% voti 3-5)****",88.72561614542848,92.15686274509798,86.16600790513833,87.40458015267181,86.60287081339715,86.9198312236287,84.46601941747574,94.65020576131676,92.17391304347825,86.18181818181822,95.45454545454542,81.81818181818178]
[null,null,"voto medio",3.9030597784834518,4.05098039215686,3.7905138339920956,3.816793893129771,3.8468899521531092,3.8565400843881856,3.7961165048543686,3.958847736625515,4.121739130434783,3.8836363636363638,4.142045454545455,3.7132867132867124]
[null,null,"voto modale*",4,4,4,4,4,4,5,4,5,5,5,5]
[null,null,"voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
[null,null,"indice di eccedenza***",72.54507905301516,81.56682027649772,65.51724137931032,68.11594202898557,67.63005780346818,68.20512820512825,62.35294117647059,86.17021276595746,82,67.52136752136757,89.04109589041097,56.11814345991558]
[]
[null,"ARRIVO","% soddisfatti (% voti 3-5)****",80.2317378147538,87.109375,76.2845849802372,79.92424242424241,79.24528301886791,78.1115879828326,74.27184466019422,76.98744769874479,82.9059829059829,79.71014492753626,77.40112994350287,74.12587412587416]
[null,null,"voto medio",3.5955650137122457,3.8203125,3.4545454545454537,3.6212121212121215,3.556603773584906,3.4334763948497855,3.4466019417475735,3.439330543933055,3.6410256410256405,3.623188405797102,3.514124293785309,3.444055944055946]
[null,null,"voto modale*",4,4,5,4,4,4,4,4,4,4,5,5]
[null,null,"voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
[null,null,"indice di eccedenza***",50.44619859591509,67.80487804878054,38.144329896907195,51.15207373271896,48.23529411764703,43.33333333333336,36.14457831325297,40.217391304347814,56.52173913043477,51.30434782608702,44.44444444444443,37.02127659574464]
[]
["Informazioni attraverso gli altoparlanti in stazione","PARTENZA","% soddisfatti (% voti 3-5)****",81.17538108244479,82.421875,80.078125,83.2699619771863,75.82938388625595,74.56896551724135,73.65853658536588,87.29508196721314,91.37931034482763,80.86642599277988,87.15083798882682,70.07042253521122]
[null,null,"voto medio",3.5685926227304425,3.671875,3.46484375,3.5627376425855504,3.3791469194312813,3.3275862068965525,3.385365853658536,3.7131147540983607,4.008620689655174,3.638989169675089,3.899441340782124,3.2218309859154934]
[null,null,"voto modale*",4,4,4,4,4,4,5,4,5,4,5,4]
[null,null,"voto mediano**",4,4,4,4,4,4,3,4,4,4,4,"c"]
[null,null,"indice di eccedenza***",55.44554455445551,44.56521739130433,54.16666666666673,35.849056603773555,32.95454545454547,30.322580645161253,66.30434782608695,78.72340425531915,53.09734513274341,69.33333333333333,22.37442922374427,50.566480295591]
[]
[null,"ARRIVO","% soddisfatti (% voti 3-5)****",77.96523689678506,82.67716535433075,74.90196078431372,80.37735849056601,79.62085308056875,70.63829787234044,70.87378640776701,76.63934426229507,83.05084745762711,78.90909090909086,66.47727272727273,74.3859649122807]
[null,null,"voto medio",3.436875224157187,3.523622047244094,3.341176470588234,3.6037735849056607,3.431279620853081,3.238297872340426,3.300970873786407,3.237704918032787,3.5762711864406795,3.5054545454545467,3.176136363636364,3.319298245614033]
[null,null,"voto modale*",4,4,4,4,4,4,3,3,4,4,5,4]
[null,null,"voto mediano**",4,4,4,4,4,3,3,3,4,4,3.5,4]
[null,null,"indice di eccedenza***",41.068441792735705,50.837988826815675,33.67875647668392,50.00000000000006,43.42105263157891,23.756906077348088,23.566878980891694,29.629629629629623,54.022988505747115,47.03196347031969,19.727891156462583,32.71889400921656]
[]
["Informazioni precise ed immediate da parte del personale","PARTENZA","% soddisfatti (% voti 3-5)****",69.86193397672034,69.8630136986301,61.6740088105727,72.87449392712547,69.3877551020408,72.33009708737865,61.95652173913045,76.81818181818181,85.29411764705887,69.36170212765958,79.88165680473374,63.67041198501877]
[null,null,"voto medio",3.132436212780409,3.136986301369863,2.8766519823788546,3.165991902834007,3.1785714285714293,3.2427184466019434,2.9619565217391295,3.2954545454545436,3.686274509803922,3.1361702127659568,3.431952662721894,2.9775280898876417]
[null,null,"voto modale*",4,4,3,3,3,4,4,4,4,4,3,3]
[null,null,"voto mediano**",3,3,3,3,3,3,3,3,4,3,3,3]
[null,null,"indice di eccedenza***",17.98606097547475,20.481927710843404,-4.819277108433732,21.637426900584845,17.241379310344808,25.974025974025995,4.109589041095884,34.19354838709677,61.038961038961034,20,42.372881355932186,2.999999999999975]
[]
[null,"ARRIVO","% soddisfatti (% voti 3-5)****",61.01642812343501,71.94570135746609,51.30434782608694,59.5918367346939,58.63874345549741,62.9807692307692,48.12834224598929,60.73059360730597,61.60714285714285,58.54700854700854,75.28735632183911,53.35820895522389]
[null,null,"voto medio",2.8493962837775357,3.085972850678731,2.569565217391305,2.8612244897959185,2.87434554973822,2.9182692307692313,2.513368983957218,2.767123287671233,2.946428571428572,2.7649572649572636,3.247126436781609,2.708955223880598]
[null,null,"voto modale*",3,3,1,4,1,1,1,3,4,1,3,1]
[null,null,"voto mediano**",3,3,3,3,3,3,2,3,3,3,3,3]
[null,null,"indice di eccedenza***",-4.285780410965855,16.216216216216242,-30.232558139534866,-2.061855670103097,-3.947368421052638,1.910828025477709,-24.358974358974386,-7.5,2.272727272727264,-7.182320441988948,30.64516129032257,-17.924528301886753]
[]
["Informazione su altri mezzi di trasporto pubblico","PARTENZA","% soddisfatti (% voti 3-5)****",56.35260515115264,55.3191489361702,55.307262569832375,59.668508287292816,54,56.896551724137936,43.356643356643346,47.272727272727266,62.02531645569621,54.591836734693835,79.69924812030072,60.273972602739754]
[null,null,"voto medio",2.6661201642977144,2.606382978723407,2.6201117318435756,2.756906077348068,2.6533333333333338,2.6954022988505746,2.2797202797202782,2.527272727272727,2.8607594936708862,2.581632653061225,3.3308270676691727,2.8310502283105032]
[null,null,"voto modale*",3,3,1,3,3,3,1,2,3,1,3,3]
[null,null,"voto mediano**",3,3,3,3,3,3,2,2,3,3,3,3]
[null,null,"indice di eccedenza***",-22.539437001754433,-28.24427480916032,-22.137404580152655,-14.960629921259832,-28.971962616822406,-21.951219512195134,-51.4018691588785,-46.218487394957975,-7.142857142857142,-23.611111111111125,37.9310344827586,-6.097560975609764]
[]
[null,"ARRIVO","% soddisfatti (% voti 3-5)****",50.61965796999325,56.68449197860966,48.24120603015075,47.87234042553191,59.14634146341464,45.408163265306136,41.290322580645146,46.739130434782595,44.56521739130433,44.82758620689658,66.22516556291394,51.27118644067798]
[null,null,"voto medio",2.576046250843966,2.711229946524065,2.5477386934673367,2.4734042553191498,2.8841463414634143,2.4846938775510212,2.3161290322580643,2.4347826086956514,2.456521739130435,2.3694581280788167,3.0066225165562925,2.5889830508474585]
[null,null,"voto modale*",1,3,1,1,4,1,1,1,1,1,4,1]
[null,null,"voto mediano**",3,3,2,2,3,2,2,2,2,2,3,3]
[null,null,"indice di eccedenza***",-28.26566407579824,-21.80451127819551,-32.05128205128203,-33.33333333333336,-1.5151515151515138,-34.59119496855349,-41.08527131782946,-40,-43.66197183098592,-40.88050314465412,10.526315789473674,-21.693121693121658]
[]
["Presenza dei bus\nnei pressi della stazione","PARTENZA","% soddisfatti (% voti 3-5)****",81.76030753033378,85.32110091743117,84.72222222222223,80.19323671497585,74.85714285714282,79.3427230046948,71.34146341463413,85.57213930348263,81.18811881188117,81.03448275862075,77.84810126582282,77.07509881422926]
[null,null,"voto medio",3.6492895695773933,3.7293577981651382,3.8518518518518516,3.565217391304349,3.36,3.5211267605633796,3.323170731707317,3.7213930348258693,3.7722772277227716,3.581896551724137,3.5379746835443036,3.569169960474308]
[null,null,"voto modale*",4,4,5,4,4,4,5,4,5,4,4,5]
[null,null,"voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
[null,null,"indice di eccedenza***",54.94265875695288,63.63636363636369,64.13043478260865,51.190476190476254,33.3333333333333,47.61904761904766,28.787878787878757,62.33766233766232,55.81395348837211,52.173913043478294,44,44.49760765550238]
[]
[null,"ARRIVO","% soddisfatti (% voti 3-5)****",69.94104683177441,81.0185185185185,70.64220183486242,66.0287081339713,71.6494845360825,60.476190476190446,59.42857142857142,67.30769230769229,52.475247524752476,68.85964912280701,67.68292682926828,65.63706563706563]
[null,null,"voto medio",3.2629023458709536,3.6157407407407414,3.3302752293577984,3.1339712918660307,3.283505154639175,2.9904761904761923,2.9142857142857155,3.081730769230769,2.702970297029703,3.1842105263157894,3.213414634146342,3.1814671814671813]
[null,null,"voto modale*",4,4,5,4,4,4,1,3,1,4,4,4]
[null,null,"voto mediano**",3,4,4,3,4,3,3,3,3,4,3,4]
[null,null,"indice di eccedenza***",24.72149776099047,51.764705882353,26.857142857142847,15.47619047619051,29.48717948717946,1.1904761904761916,0.6993006993007106,12.820512820512816,-21.51898734177215,23.655913978494645,20.895522388059693,19.09090909090906]
[]
["Possibilità di\nparcheggio in prossimità delle stazioni","PARTENZA","% soddisfatti (% voti 3-5)****",46.478085805873654,40.298507462686565,41.26213592233007,40,57.22543352601156,59.39086294416248,48.603351955307275,40,67.01030927835052,54.75113122171943,61.14649681528664,59.259259259259245]
[null,null,"voto medio",2.574179758123863,2.3880597014925375,2.5339805825242725,2.3209302325581405,2.9075144508670543,2.903553299492387,2.709497206703911,2.355,3.103092783505155,2.755656108597285,3.031847133757962,2.91358024691358]
[null,null,"voto modale*",1,1,2,1,2,1,1,2,4,1,4,1]
[null,null,"voto mediano**",2,2,2,2,3,3,2,2,3,3,3,3]
[null,null,"indice di eccedenza***",-31.338804906655877,-44.578313253012105,-38.28571428571427,-44.94382022471915,-8.823529411764698,-4.575163398692815,-23.489932885906022,-53.84615384615383,13.513513513513514,-14.942528735632226,2.3999999999999932,-2.5906735751295407]
[]
[null,"ARRIVO","% soddisfatti (% voti 3-5)****",59.644199151535524,54.32692307692308,53.52112676056337,63.636363636363654,58.33333333333335,69.54545454545458,58.9595375722543,53.14009661835747,66.97247706422023,59.1111111111111,80.72289156626509,70.07874015748037]
[null,null,"voto medio",2.960565333129589,2.783653846153845,2.7699530516431925,3.069264069264071,2.905555555555556,3.381818181818181,3.011560693641618,2.6425120772946844,3.229357798165138,2.942222222222221,3.6626506024096384,3.2519685039370083]
[null,null,"voto modale*",3,1,1,3,2,5,2,1,3,1,5,5]
[null,null,"voto mediano**",3,3,3,3,3,4,3,3,3,3,4,3]
[null,null,"indice di eccedenza***",-2.1922335154330383,-11.111111111111127,-16.47058823529411,5.084745762711875,-6.382978723404256,25.139664804469298,-0.7092198581560313,-25.974025974025967,12.195121951219514,-3.954802259887017,48.38709677419353,22.05128205128205]
[]
["Garanzia di sicurezza\nin caso di furti, molestie,\nemergenze","PARTENZA","% soddisfatti (% voti 3-5)****",60.84439777304985,54.83870967741933,59.09090909090908,58.79828326180259,66.84491978609628,69.6078431372549,61.538461538461554,65.27777777777779,67.64705882352939,57.32217573221757,80.60606060606064,64.17322834645668]
[null,null,"voto medio",2.8659108638604214,2.6912442396313376,2.890909090909091,2.8068669527897003,2.9411764705882346,3.063725490196078,3.016483516483517,2.8796296296296306,2.9607843137254894,2.7615062761506284,3.53939393939394,2.9094488188976375]
[null,null,"voto modale*",3,3,3,4,3,4,3,3,3,3,4,3]
[null,null,"voto mediano**",3,3,3,3,3,3,3,3,3,3,4,3]
[null,null,"indice di eccedenza***",-7.262324775814702,-26.45161290322584,-8.43373493975903,-7.865168539325842,2.3622047244094464,15.068493150684942,0,-3.448275862068964,-1.5384615384615385,-13.966480446927374,50,-3.904643918972054e-14]
[]
[null,"ARRIVO","% soddisfatti (% voti 3-5)****",53.80942595877981,53.30396475770926,46.753246753246714,58.82352941176472,58.94736842105262,58.96226415094341,52.43243243243244,49.09090909090908,44.95412844036696,54.03225806451614,62.57668711656441,60.44776119402988]
[null,null,"voto medio",2.638873731287442,2.634361233480177,2.4502164502164505,2.7731092436974776,2.7473684210526312,2.801886792452831,2.5891891891891894,2.4636363636363643,2.422018348623853,2.5927419354838714,2.981595092024538,2.847014925373132]
[null,null,"voto modale*",1,1,1,1,3,1,1,1,2,1,3,3]
[null,null,"voto mediano**",3,3,2,3,3,3,3,2,2,3,3,3]
[null,null,"indice di eccedenza***",-22.811919816500396,-23.255813953488392,-36.666666666666636,-10.112359550561811,-18.181818181818166,-7.407407407407415,-23.943661971830977,-40.88050314465408,-50,-23.913043478260896,0,-4.433497536945824]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23R.2","index":67,"n_rows":22,"n_cols":14,"rows_kept":22,"cut":false,"hidden":false,"merged":[[11,0,15,0],[2,2,3,2],[2,3,2,13],[5,0,9,0],[2,0,3,0],[2,1,3,1]],"flags":["formulas_cached_only"]}
["Tavola  23R.2 - Soddisfazione per i servizi in stazione - Utenti Occasionali (indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","MODALITA' DI VOTO","Totale\n","DIRETTRICE"]
[null,null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Servizi ed informazioni della biglietteria","% soddisfatti (% voti 3-5)****",80.12483670641645,17.355051366115497,18.541736341594678,14.257551391718406,6.493361459847698,3.167776900864551,2.1376668317287284,5.502307008240335,2.9878170769300954,5.0136895875463745,1.5552707998621065,3.1126079419682005]
[null,"voto medio",3.5053130121325116,3.3833333333333324,3.4652406417112305,3.5088757396449695,3.708860759493669,3.3793103448275854,3.5438596491228074,3.722891566265061,3.5416666666666674,3.5325443786982254,3.88,3.548543689320386]
[null,"voto modale*",4,4,3,4,4,4,3,4,5,5,4,4]
[null,"voto mediano**",4,4,3,4,4,4,3,4,4,4,4,4]
[null,"indice di eccedenza***",46.4108728043807,37.68115942028981,43.75,47.61904761904764,60.655737704918,39.130434782608695,51.35135135135135,64.51612903225805,40,45.16129032258064,75.60975609756098,50]
[]
["Possibilità di\nparcheggio in prossimità delle stazioni","% soddisfatti (% voti 3-5)****",48.648857985953505,9.89370416804127,10.412202128657517,8.070690112323755,3.892716905622353,3.1327234809890907,1.043454749557227,3.3253125656921965,2.03718152674888,3.4391990328738964,1.2725152287407593,2.129158086706645]
[null,"voto medio",2.6056749841764653,2.3505747126436782,2.421052631578948,2.6785714285714266,2.80952380952381,3.452830188679245,2.42,2.733333333333333,2.8095238095238093,2.75,3.229166666666667,2.9289617486338786]
[null,"voto modale*",1,1,1,1,1,5,1,2,1,3,5,2]
[null,"voto mediano**",2,2,2,2,3,4,2,3,3,3,3,3]
[null,"indice di eccedenza***",-31.837071055507494,-50.72463768115938,-52,-22.413793103448295,-12.5,34.883720930232556,-48.717948717948715,-26.31578947368421,-8.108108108108107,-21.495327102803742,21.05263157894737,-12.676056338028191]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola23S","index":68,"n_rows":41,"n_cols":13,"rows_kept":41,"cut":false,"hidden":false,"merged":[[0,0,0,12],[29,0,29,12],[5,0,5,12],[6,0,6,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[17,0,17,12],[28,0,28,12]],"flags":["formulas_cached_only"]}
["Tavola23S - Soddisfazione rispetto ai servizi e informazioni della biglietteria - Utenti Occasionali (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Servizi ed informazioni della biglietteria\n(valori assoluti)"]
[]
["Voto 1",2027.8134105589984,541.9436619726002,379.3963133636,398.65968586399987,92.1363636364,171.111111111,21.1692307692,90.8152173915,118.3529411766,105.9207920796,24.642857142900002,83.66523605159996]
["Voto 2",2695.9376858321984,752.6995305175004,671.2396313355999,423.57591623049984,184.2727272728,68.4444444444,74.0923076922,108.9782608698,118.3529411766,194.1881188126,16.4285714286,83.66523605159996]
["Voto 3",6137.59275451858,1264.5352112694,1721.8755760348,1071.3979057595004,414.61363636379986,205.33333333320002,211.69230769199999,381.4239130443,157.8039215688,397.2029702985,73.92857142870002,237.78540772560018]
["Voto 4",7050.131633551281,1806.4788732419984,1400.8479262655999,1270.7277486915007,598.8863636365996,307.9999999998,148.1846153844,472.2391304357999,236.7058823532,388.3762376252,164.285714286,255.39914163120022]
["Voto 5",5855.630358217486,1053.7793427245006,1284.1105990767999,1046.4816753930004,529.7840909092997,239.55555555540002,148.1846153844,454.0760869574999,315.6078431376,406.0297029718,131.42857142880004,246.5922746784002]
["Non so/Non risponde",3246.9123775374956,933.3474178417006,817.1612903216,548.1570680629998,207.3068181819,68.4444444444,74.0923076922,145.3043478264,59.176470588300006,255.9752475257,41.07142857150001,96.87553648079995]
["Non uso",229.9817797993,60.2159624414,58.3686635944,0,0,17.1111111111,10.5846153846,18.1630434783,0,35.3069306932,8.2142857143,22.017167382]
["Utenti Occasionali",27244.00000001532,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.07443155962993166,0.08450704225352136,0.05990783410138279,0.08376963350785371,0.04545454545454539,0.158730158730159,0.030769230769230726,0.05434782608695643,0.11764705882352924,0.05940594059405914,0.05357142857142862,0.0815450643776826]
["Voto 2",0.09895528137684197,0.11737089201877969,0.10599078341013879,0.08900523560209457,0.09090909090909079,0.0634920634920636,0.10769230769230755,0.06521739130434771,0.11764705882352924,0.10891089108910842,0.03571428571428574,0.0815450643776826]
["Voto 3",0.2252823650901163,0.19718309859154975,0.27188940092166036,0.22513089005235704,0.2045454545454542,0.1904761904761908,0.30769230769230727,0.22826086956521702,0.156862745098039,0.22277227722772178,0.1607142857142859,0.23175965665236134]
["Voto 4",0.258777405430455,0.2816901408450708,0.22119815668202877,0.26701570680628395,0.29545454545454486,0.2857142857142862,0.2153846153846151,0.2826086956521734,0.2352941176470585,0.21782178217821685,0.3571428571428574,0.24892703862661036]
["Voto 5",0.21493284239517668,0.16431924882629156,0.20276497695852636,0.21989528795811616,0.26136363636363585,0.2222222222222226,0.2153846153846151,0.2717391304347821,0.313725490196078,0.2277227722772267,0.28571428571428603,0.24034334763948584]
["Non so/Non risponde",0.11917898904476838,0.14553990610328682,0.1290322580645168,0.11518324607329884,0.10227272727272714,0.0634920634920636,0.10769230769230755,0.0869565217391303,0.05882352941176463,0.14356435643564291,0.08928571428571437,0.09442060085836931]
["Non uso",0.008441557032710713,0.00938967136150237,0.009216589861751199,0,0,0.0158730158730159,0.015384615384615363,0.010869565217391287,0,0.019801980198019712,0.01785714285714287,0.021459227467811218]
["Utenti Occasionali",1,1,1.000000000000005,1,0.9999999999999983,1,0.9999999999999986,0.9999999999999982,0.9999999999999986,0.9999999999999954,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",80.12483670641645,17.355051366115497,18.541736341594678,14.257551391718406,6.493361459847698,3.167776900864551,2.1376668317287284,5.502307008240335,2.9878170769300954,5.0136895875463745,1.5552707998621065,3.1126079419682005]
["voto medio",3.5053130121325116,3.3833333333333324,3.4652406417112305,3.5088757396449695,3.708860759493669,3.3793103448275854,3.5438596491228074,3.722891566265061,3.5416666666666674,3.5325443786982254,3.88,3.548543689320386]
["voto modale*",4,4,3,4,4,4,3,4,5,5,4,4]
["voto mediano**",4,4,3,4,4,4,3,4,4,4,4,4]
["indice di eccedenza***",46.4108728043807,37.68115942028981,43.75,47.61904761904764,60.655737704918,39.130434782608695,51.35135135135135,64.51612903225805,40,45.16129032258064,75.60975609756098,50]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola24_1","index":69,"n_rows":22,"n_cols":13,"rows_kept":22,"cut":false,"hidden":false,"merged":[[13,0,13,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 24_1 - Percezione del miglioramento del servizio ferroviario regionale - Utenti Abbonati (frequenze per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Secondo Lei il servizio Ferroviario del treno regionale, negli ultimi anni, è migliorato, rimasto uguale o peggiorato?\n(valro assoluti)"]
[]
["Migliorato",13434.863400410351,3181.322957197005,2102.1906614813975,2142.4754716974026,1219.9669811307,1138.4058577374014,376.7475728171999,899.3360655702995,350.6525423737,1277.5125448022013,448.69565217599956,297.55709342700004]
["Rimasto uguale",21675.645475118938,4953.774319063909,4346.902723741197,3842.852830187407,1295.2735849042006,1321.1129707076018,859.757281557201,1268.9262295033016,960.4830508496984,1381.7992831534016,888.0434782650012,556.719723185999]
["Peggiorato",10085.707948881327,2136.0311284037025,1888.4085603137978,2482.5509433954035,391.59433962219987,660.5564853538007,531.3106796139997,455.8278688506998,365.8983050856,508.39784946209954,252.39130434899982,412.7404844309996]
["Non so",4743.783175594405,1408.8715953301007,819.4980544757996,544.1207547167999,286.1650943393,238.9246861918,222.1844660204001,381.90983606409986,121.9661016952,469.2903225803996,130.869565218,119.98269896249995]
["Utenti Abbonati",49940.00000000373,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Migliorato",0.2690200921187294,0.272373540856031,0.2295719844357961,0.23773584905660353,0.38207547169811384,0.3389121338912133,0.18932038834951506,0.2991803278688507,0.19491525423728864,0.35125448028674067,0.2608695652173915,0.2145328719723177]
["Rimasto uguale",0.4340337500023492,0.4241245136186769,0.4747081712062228,0.42641509433962244,0.4056603773584914,0.39330543933054385,0.43203883495145806,0.42213114754098185,0.5338983050847463,0.37992831541218897,0.5163043478260887,0.40138408304498074]
["Peggiorato",0.20195650678575436,0.18287937743190644,0.20622568093385074,0.2754716981132073,0.12264150943396242,0.19665271966527184,0.2669902912621365,0.1516393442622942,0.20338983050847512,0.1397849462365598,0.1467391304347828,0.29757785467127906]
["Non so",0.09498965109319285,0.12062256809338502,0.08949416342412397,0.060377358490565886,0.08962264150943412,0.07112970711297059,0.11165048543689357,0.12704918032786813,0.0677966101694917,0.12903225806451674,0.07608695652173927,0.08650519031141839]
["Utenti Abbonati",1.0000000000000258,0.9999999999999993,0.9999999999999936,0.9999999999999992,1,1,1,0.9999999999999949,1,1.0000000000000062,1,0.9999999999999959]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola24_2","index":70,"n_rows":22,"n_cols":13,"rows_kept":22,"cut":false,"hidden":false,"merged":[[13,0,13,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 24_2 - Percezione del miglioramento del servizio ferroviario regionale - Utenti Occasionali (frequenze per direttrice)"]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Secondo Lei il servizio Ferroviario del treno regionale, negli ultimi anni, è migliorato, rimasto uguale o peggiorato?\n(valro assoluti)"]
[]
["Migliorato",8099.95653214548,1655.9389671384988,1867.7972350208,1245.8115183250006,783.1590909093994,444.88888888860004,179.9384615382,417.75000000089995,414.2352941181,635.5247524776007,164.285714286,290.6266094424001]
["Rimasto uguale",11626.604321962253,2890.366197187195,2801.6958525311943,2018.2146596865016,691.0227272729995,376.44444444420003,328.1230769226,817.3369565234996,394.509803922,662.0049504975009,188.92857142889997,457.9570815455994]
["Peggiorato",4787.9063281888875,1204.3192488280001,992.2672811048,1121.2303664925005,391.5795454546999,188.22222222210002,127.01538461519999,199.79347826130004,78.9019607844,238.3217821791,65.71428571440002,180.54077253240004]
["Non so",2661.2784399818984,632.2676056347003,671.2396313355999,348.8272251309999,161.2386363637,68.4444444444,52.923076922999996,236.11956521790006,118.3529411766,238.3217821791,41.07142857150001,92.47210300439995]
["Utenti Occasionali",27175.74562227842,6382.892018788385,6332.9999999923675,4734.083769634981,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1774.173267333308,460.0000000007997,1021.5965665247971]
[]
["(valori percentuali)"]
[]
["Migliorato",0.2980582996591347,0.2594339622641514,0.29493087557603836,0.2631578947368433,0.3863636363636355,0.4126984126984134,0.26153846153846116,0.25,0.41176470588235237,0.35820895522387936,0.3571428571428574,0.28448275862069056]
["Rimasto uguale",0.42783018665110234,0.45283018867924557,0.44239631336405666,0.42631578947368626,0.3409090909090902,0.3492063492063498,0.47692307692307623,0.48913043478260765,0.3921568627450975,0.37313432835820776,0.4107142857142859,0.4482758620689662]
["Peggiorato",0.17618307128485214,0.18867924528301933,0.15668202764977038,0.23684210526315896,0.19318181818181784,0.1746031746031749,0.18461538461538435,0.11956521739130417,0.0784313725490195,0.1343283582089546,0.14285714285714302,0.17672413793103503]
["Non so",0.09792844240491445,0.09905660377358519,0.10599078341013879,0.07368421052631607,0.07954545454545443,0.0634920634920636,0.07692307692307682,0.14130434782608675,0.11764705882352924,0.1343283582089546,0.08928571428571437,0.09051724137931055]
["Utenti Occasionali",1,1,1,1,0.9999999999999981,1,0.9999999999999987,0.9999999999999982,0.9999999999999987,0.9999999999999963,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola25_1","index":71,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[2,2,2,12],[5,0,5,12],[22,0,22,12],[2,0,3,0],[2,1,3,1]],"flags":["formulas_cached_only"]}
["Tavola 25_1 -  Percezione degli interventi migliorativi del servizio ferroviario regionale - Utenti Abbonati (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Quali  sono a suo avviso gli interventi che hanno contribuito a migliorare il servizio?\n(segnalazioni - valori assoluti)"]
[]
["Sistema integrato Pegaso",494.1783877977,90.8949416342,106.8910505838,68.0150943396,60.2452830188,126.4895397486,9.6601941748,0,0,13.0358422939,9.347826087,9.598615917]
["Memorario",4379.436674964704,1136.1867704275,748.2373540865997,408.0905660375999,572.3301886785996,393.5230125512002,135.2427184472,480.4672131128998,0,443.21863799259967,9.347826087,52.79238754350001]
["Interventi per la sicurezza delle persone  ",583.9076655664998,181.7898832684,0,34.0075471698,165.67452830170004,0,19.3203883496,61.5983606555,0,65.1792114695,46.739130435,9.598615917]
["Pulizia dei mezzi",1668.2432536419005,590.8171206223,285.0428015568,272.0603773584,105.42924528290001,84.3263598324,38.6407766992,49.2786885244,91.4745762714,52.1433691756,65.434782609,33.595155709500006]
["Strumenti di informazione",900.9330048173997,181.7898832684,213.7821011676,238.0528301886,30.1226415094,0,48.300970874,61.5983606555,45.7372881357,39.1075268817,28.043478260999997,14.3979238755]
["Modernizzazione e comfort delle vetture",3547.7753347292037,590.8171206223,676.9766536973998,578.1283018865998,346.41037735809994,252.9790794972,67.6213592236,160.1557377043,91.4745762714,482.3261648742996,233.69565217499985,67.19031141900001]
["Puntualità",6101.340254356009,1590.6614785985012,819.4980544757996,1156.2566037732,451.8396226409998,548.1213389106005,135.2427184472,357.2704918018999,228.6864406785,482.3261648742996,168.26086956599994,163.17647058900002]
["Migliore organizzazione delle coincidenze",143.2741768094,0,35.6303501946,34.0075471698,45.1839622641,14.0543933054,0,0,0,0,0,14.3979238755]
["Aumento della velocità",46.2346941497,0,0,0,15.0613207547,14.0543933054,0,12.3196721311,0,0,0,4.7993079585]
["Istituzione nuove tratte - Riqualificazione rete ferroviaria",341.6077104232,181.7898832684,0,0,60.2452830188,28.1087866108,19.3203883496,0,0,52.1433691756,0,0]
["Cortesia/Gentilezza del personale",110.49216868219999,45.4474708171,0,0,0,14.0543933054,9.6601941748,0,0,13.0358422939,18.695652174,9.598615917]
["Altro",365.0137457528,136.3424124513,106.8910505838,0,15.0613207547,28.1087866108,0,12.3196721311,0,52.1433691756,9.347826087,4.7993079585]
["Totale segnalazioni",18682.437071690718,4726.5369649784025,2992.9494163463987,2788.6188679235997,1867.6037735827992,1503.820083677801,483.00970873999995,1195.0081967166998,457.372881357,1694.6594982069987,588.9130434809997,383.94463668000003]
["Utenti che non hanno fornito segnalazioni",12,0,0,0,0,0,0,12.3196721311,0,0,0,0]
[]
["(segnalazioni - valori percentuali*)"]
[]
["Sistema integrato Pegaso",0.02645149483985271,0.019230769230769218,0.035714285714285726,0.024390243902439025,0.032258064516129045,0.08411214953271022,0.02,0,0,0.007692307692307698,0.01587301587301588,0.025]
["Memorario",0.23441463542252816,0.24038461538461528,0.25,0.14634146341463414,0.3064516129032257,0.2616822429906542,0.28,0.402061855670103,0,0.26153846153846155,0.01587301587301588,0.1375]
["Interventi per la sicurezza delle persone  ",0.031254362764657095,0.038461538461538436,0,0.012195121951219513,0.0887096774193549,0,0.04,0.05154639175257733,0,0.03846153846153849,0.0793650793650794,0.025]
["Pulizia dei mezzi",0.08929473425979154,0.125,0.09523809523809527,0.0975609756097561,0.05645161290322583,0.05607476635514015,0.08,0.04123711340206187,0.2,0.030769230769230792,0.11111111111111116,0.0875]
["Strumenti di informazione",0.04822352680007541,0.038461538461538436,0.07142857142857145,0.08536585365853659,0.016129032258064523,0,0.1,0.05154639175257733,0.1,0.023076923076923092,0.04761904761904764,0.0375]
["Modernizzazione e comfort delle vetture",0.1898989581024794,0.125,0.22619047619047622,0.20731707317073167,0.18548387096774197,0.16822429906542044,0.14,0.13402061855670105,0.2,0.2846153846153846,0.39682539682539675,0.175]
["Puntualità",0.32658160340340714,0.3365384615384616,0.2738095238095238,0.41463414634146345,0.24193548387096772,0.36448598130841126,0.28,0.2989690721649484,0.5,0.2846153846153846,0.28571428571428575,0.425]
["Migliore organizzazione delle coincidenze",0.0076689232919457655,0,0.01190476190476191,0.012195121951219513,0.024193548387096787,0.009345794392523359,0,0,0,0,0,0.0375]
["Aumento della velocità",0.0024747678245767464,0,0,0,0.008064516129032261,0.009345794392523359,0,0.010309278350515467,0,0,0,0.0125]
["Istituzione nuove tratte - Riqualificazione rete ferroviaria",0.018284965131280126,0.038461538461538436,0,0,0.032258064516129045,0.018691588785046717,0.04,0,0,0.030769230769230792,0,0]
["Cortesia/Gentilezza del personale",0.005914226728461861,0.009615384615384609,0,0,0,0.009345794392523359,0.02,0,0,0.007692307692307698,0.03174603174603176,0.025]
["Altro",0.019537801430943993,0.02884615384615383,0.035714285714285726,0,0.008064516129032261,0.018691588785046717,0,0.010309278350515467,0,0.030769230769230792,0.01587301587301588,0.0125]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola25_2","index":72,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[2,2,2,12],[5,0,5,12],[22,0,22,12],[2,0,3,0],[2,1,3,1]],"flags":["formulas_cached_only"]}
["Tavola 25_2 -  Percezione degli interventi migliorativi del servizio ferroviario regionale - Utenti Occasionali (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Quali  sono a suo avviso gli interventi che hanno contribuito a migliorare il servizio?\n(segnalazioni - valori assoluti)"]
[]
["Sistema integrato Pegaso",67.4869367634,30.1079812207,0,0,0,0,0,0,19.7254901961,17.6534653466,0,0]
["Memorario",1645.811572948999,361.2957746484001,379.3963133636,199.329842932,138.2045454546,153.9999999999,42.3384615384,127.1413043481,19.7254901961,176.534653466,8.2142857143,39.6309012876]
["Interventi per la sicurezza delle persone  ",296.02258981460005,90.3239436621,87.55299539159999,49.832460733,23.0340909091,0,10.5846153846,0,0,26.4801980199,8.2142857143,0]
["Pulizia dei mezzi",1226.8376603272995,120.4319248828,379.3963133636,124.5811518325,115.17045454550001,34.2222222222,31.753846153799998,108.9782608698,98.6274509805,123.5742574262,32.8571428572,57.24463519319998]
["Strumenti di informazione",843.8719204791,240.8638497656,175.10599078319999,124.5811518325,92.1363636364,34.2222222222,42.3384615384,18.1630434783,59.176470588300006,17.6534653466,0,39.6309012876]
["Modernizzazione e comfort delle vetture",3018.2324012194963,602.1596244140003,700.4239631327999,498.32460732999976,322.47727272739996,205.33333333320002,21.1692307692,127.1413043481,98.6274509805,238.3217821791,98.57142857160004,105.68240343359994]
["Puntualità",3583.332336139094,692.4835680761004,846.3456221188,672.7382198954999,368.5454545455999,136.8888888888,63.507692307599996,163.46739130470002,236.7058823532,220.6683168325,41.07142857150001,140.90987124479994]
["Migliore organizzazione delle coincidenze",0,0,0,0,0,0,0,0,0,0,0,0]
["Aumento della velocità",71.2116732748,0,29.1843317972,24.9162303665,0,17.1111111111,0,0,0,0,0,0]
["Istituzione nuove tratte - Riqualificazione rete ferroviaria",164.4822070636,30.1079812207,29.1843317972,0,46.0681818182,0,10.5846153846,0,0,44.1336633665,0,4.4034334764]
["Cortesia/Gentilezza del personale",86.8651694491,30.1079812207,0,24.9162303665,23.0340909091,0,0,0,0,0,0,8.8068669528]
["Altro",180.3730886204,60.2159624414,29.1843317972,0,0,34.2222222222,10.5846153846,0,19.7254901961,8.8267326733,0,17.6137339056]
["Totale segnalazioni",11184.527556099887,2258.0985915525002,2655.774193545199,1719.2198952884996,1128.6704545459,615.9999999995999,232.86153846119998,544.8913043489999,552.3137254908,873.8465346567002,188.92857142890006,413.9227467815998]
["Utenti che non hanno fornito segnalazioni",95.8147721869,30.1079812207,29.1843317972,0,0,17.1111111111,10.5846153846,0,0,8.8267326733,0,0]
[]
["(segnalazioni - valori percentuali*)"]
[]
["Sistema integrato Pegaso",0.006033955070958143,0.013333333333333332,0,0,0,0,0,0,0.03571428571428571,0.020202020202020197,0,0]
["Memorario",0.14715074594736868,0.16,0.1428571428571429,0.11594202898550726,0.12244897959183675,0.25,0.18181818181818182,0.23333333333333334,0.03571428571428571,0.202020202020202,0.04347826086956521,0.09574468085106387]
["Interventi per la sicurezza delle persone  ",0.02646715190514716,0.04,0.032967032967032975,0.028985507246376815,0.020408163265306124,0,0.045454545454545456,0,0,0.030303030303030297,0.04347826086956521,0]
["Pulizia dei mezzi",0.10969061090633186,0.05333333333333333,0.1428571428571429,0.07246376811594205,0.10204081632653063,0.055555555555555566,0.13636363636363635,0.2,0.17857142857142855,0.14141414141414138,0.17391304347826084,0.13829787234042556]
["Strumenti di informazione",0.0754499388772898,0.10666666666666666,0.06593406593406595,0.07246376811594205,0.0816326530612245,0.055555555555555566,0.18181818181818182,0.03333333333333334,0.10714285714285715,0.020202020202020197,0,0.09574468085106387]
["Modernizzazione e comfort delle vetture",0.2698578358433561,0.2666666666666668,0.2637362637362638,0.289855072463768,0.2857142857142857,0.33333333333333337,0.09090909090909091,0.23333333333333334,0.17857142857142855,0.27272727272727265,0.5217391304347827,0.2553191489361702]
["Puntualità",0.32038298606406435,0.3066666666666668,0.31868131868131877,0.391304347826087,0.3265306122448979,0.22222222222222227,0.2727272727272727,0.3,0.42857142857142855,0.2525252525252525,0.21739130434782605,0.34042553191489366]
["Migliore organizzazione delle coincidenze",0,0,0,0,0,0,0,0,0,0,0,0]
["Aumento della velocità",0.006366980895492733,0,0.010989010989010992,0.014492753623188408,0,0.027777777777777783,0,0,0,0,0,0]
["Istituzione nuove tratte - Riqualificazione rete ferroviaria",0.014706227530718869,0.013333333333333332,0.010989010989010992,0,0.04081632653061225,0,0.045454545454545456,0,0,0.0505050505050505,0,0.01063829787234043]
["Cortesia/Gentilezza del personale",0.007766547939856872,0.013333333333333332,0,0.014492753623188408,0.020408163265306124,0,0,0,0,0,0,0.02127659574468086]
["Altro",0.016127019019415535,0.026666666666666665,0.010989010989010992,0,0,0.055555555555555566,0.045454545454545456,0,0.03571428571428571,0.010101010101010098,0,0.04255319148936172]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola26_1","index":73,"n_rows":28,"n_cols":14,"rows_kept":28,"cut":false,"hidden":false,"merged":[[5,0,9,0],[11,0,15,0],[17,0,21,0],[2,3,2,13],[2,0,3,0],[2,1,3,1],[2,2,3,2]],"flags":["formulas_cached_only"]}
["Tavola 26_1 - Valutazioni di sintesi sul servizio ferroviario regionale - Utenti Abbonati (indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","MODALITA' DI VOTO","Totale","DIRETTRICE"]
[null,null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Efficienza","% soddisfatti (% voti 3-5)****",71.24216491979327,71.2,63.70967741935482,70.15503875968993,78.19905213270141,77.53303964757711,63.86138613861391,72.08333333333337,83.47826086956526,75.09157509157508,79.77528089887642,69.01408450704224]
[null,"voto medio",2.922842012573368,2.912000000000002,2.76209677419355,2.8720930232558137,3.0521327014218005,3.0484581497797376,2.762376237623763,2.9166666666666674,3.182608695652174,3.062271062271063,3.2808988764044953,2.894366197183099]
[null,"voto modale*",3,3,3,3,3,3,3,3,3,3,3,3]
[null,"voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
[null,"indice di eccedenza***",-6.700525581891716,-13.385826771653553,-28.57142857142856,-8.450704225352085,17.85714285714283,12.068965517241399,-29.20353982300883,-7.200000000000006,33.333333333333336,12.25806451612907,33.33333333333333,-12.101910828025447]
[]
["Velocità / tempo di percorrenza","% soddisfatti (% voti 3-5)****",72.84113715045214,80.31496062992125,60.31746031746033,71.53846153846158,80.95238095238102,76.29310344827584,62.56157635467982,74.89711934156382,83.47826086956523,76.55677655677647,67.59776536312846,66.78321678321687]
[null,"voto medio",3.1126705501437875,3.307086614173229,2.8174603174603163,3.0115384615384624,3.257142857142857,3.2758620689655156,2.871921182266011,3.160493827160494,3.4782608695652173,3.2234432234432244,2.9720670391061463,2.996503496503496]
[null,"voto modale*",3,4,3,3,3,3,3,3,4,3,3,3]
[null,"voto mediano**",3,3,3,3,3,3,3,3,4,3,3,3]
[null,"indice di eccedenza***",16.668260717605573,39.02439024390246,-16.959064327485372,6.918238993710722,38.93129770992366,30.379746835443065,-10.948905109489056,21.794871794871796,51.28205128205126,28.888888888888925,2.521008403361348,5.472636815920342]
[]
["Accordo con \"Treno mezzo del futuro\"","% soddisfatti (% voti 3-5)****",89.91064365457383,89.10505836575872,90.234375,90.4942965779468,89.04761904761905,93.69747899159664,84.31372549019612,88.84297520661157,92.37288135593224,91.30434782608702,90.71038251366117,86.06271777003482]
[null,"voto medio",3.8430809183878174,3.817120622568094,3.91796875,3.8326996197718635,3.776190476190476,3.9957983193277284,3.671568627450979,3.75206611570248,3.949152542372881,3.8913043478260874,3.6939890710382515,3.780487804878049]
[null,"voto modale*",5,5,5,5,4,5,4,4,4,5,4,4]
[null,"voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
[null,"indice di eccedenza***",73.05332049892655,70.68062827225137,74.61928934010149,73.95833333333339,70.88607594936707,83.69565217391307,58.44155844155843,70.16574585635358,80,76.58536585365854,72.8,64.6017699115044]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola26_2","index":74,"n_rows":28,"n_cols":14,"rows_kept":28,"cut":false,"hidden":false,"merged":[[5,0,9,0],[11,0,15,0],[17,0,21,0],[2,3,2,13],[2,0,3,0],[2,1,3,1],[2,2,3,2]],"flags":["formulas_cached_only"]}
["Tavola 26_2 - Valutazioni di sintesi sul servizio ferroviario regionale - Utenti Occasionali (indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","MODALITA' DI VOTO","Totale","DIRETTRICE"]
[null,null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Efficienza","% soddisfatti (% voti 3-5)****",75.56081856582762,71.84466019417476,73.58490566037734,77.41935483870967,79.76190476190474,81.96721311475409,81.25,74.44444444444443,78,82.19895287958117,71.69811320754718,73.45132743362831]
[null,"voto medio",3.068501328925806,2.9805825242718447,2.9811320754716992,3.1344086021505375,3.226190476190477,3.3278688524590163,3.15625,3.0222222222222213,3.08,3.2094240837696315,3.0188679245283017,3.0619469026548685]
[null,"voto modale*",3,3,3,3,3,3,3,3,3,3,3,3]
[null,"voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
[null,"indice di eccedenza***",15.552208724874653,0.8547008547008329,11.111111111111112,24.324324324324355,27.65957446808509,43.589743589743584,25,9.803921568627437,26.666666666666668,32,6.250000000000007,7.692307692307699]
[]
["Velocità / tempo di percorrenza","% soddisfatti (% voti 3-5)****",81.09070995281424,81.25000000000007,79.06976744186052,81.62162162162164,82.35294117647055,87.09677419354843,76.92307692307695,78.4090909090909,84,89.34010152284262,70.9090909090909,76.08695652173922]
[null,"voto medio",3.37264066110493,3.384615384615384,3.2465116279069792,3.4594594594594583,3.411764705882352,3.709677419354838,3.3230769230769237,3.181818181818182,3.48,3.609137055837564,3.0363636363636366,3.2304347826086968]
[null,"voto modale*",4,4,3,4,4,4,3,3,4,3,3,3]
[null,"voto mediano**",3,4,3,4,3,4,3,3,4,4,3,3]
[null,"indice di eccedenza***",43.74318705986924,46.20689655172407,32.835820895522396,49.62962962962966,47.36842105263156,66.66666666666666,28.57142857142857,29.629629629629616,52.941176470588246,66.4,3.0303030303030356,27.15231788079471]
[]
["Accordo con \"Treno mezzo del futuro\"","% soddisfatti (% voti 3-5)****",88.29319986624472,89.57345971563981,87.44186046511635,87.83068783068786,87.35632183908044,95.23809523809523,90.76923076923076,83.69565217391302,86,89.44723618090455,87.5,88.64628820960704]
[null,"voto medio",3.8226177733972433,3.8056872037914706,3.776744186046511,3.8518518518518516,3.8045977011494245,4.349206349206349,3.7846153846153836,3.510869565217392,3.68,4.015075376884424,3.8571428571428563,3.882096069868995]
[null,"voto modale*",5,5,5,5,4,5,3,3,3,5,5,5]
[null,"voto mediano**",4,4,4,4,4,5,4,3,4,4,4,4]
[null,"indice di eccedenza***",68.96278585310901,70.86092715231786,66.66666666666666,68.91891891891893,67.1641791044776,89.4736842105263,73.33333333333333,48.275862068965516,60,75.29411764705884,68.18181818181819,71.27071823204419]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola27_1","index":75,"n_rows":38,"n_cols":13,"rows_kept":38,"cut":false,"hidden":false,"merged":[[15,0,15,12],[25,0,25,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 27_1 - Valutazioni sull'efficienza del servizio ferroviario regionale (voto da un minimo di 1 ad un massimo di 5) - Utenti Abbonati (frequenze per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Come giudica l'efficienza del servizio ferroviario?\n( valori assoluti)"]
[]
["Voto 1",3755.1110965386,545.3696498052,962.0194552541993,1088.2415094335997,210.85849056580005,168.6527196648,202.86407767080007,147.83606557320002,45.7372881357,221.60931899630003,46.739130435,115.18339100399996]
["Voto 2",10217.594079708193,2726.848249026004,2244.712062259797,1530.339622641001,481.96226415039973,548.1213389106005,502.3300970895997,677.5819672104997,243.9322033904,664.8279569888999,289.7826086969998,307.155709344]
["Voto 3",22396.963756255085,5590.038910503311,3848.0778210167946,3944.8754716968074,1491.0707547153017,1560.0376568994022,859.757281557201,1416.7622950765028,884.2542372901987,1538.229390680202,654.3478260900001,609.5121107294988]
["Voto 4",10456.702202058696,2181.4785992208026,1496.4747081731985,1836.4075471692017,918.7405660366991,787.0460251024009,328.4466019432,702.2213114726997,503.1101694927,938.5806451608006,495.4347826109995,268.76124567600016]
["Voto 5",1761.1012439278006,318.1322957197,285.0428015568,374.0830188677999,75.3066037735,126.4895397486,57.9611650488,12.3196721311,76.2288135595,195.53763440850003,177.60869565299993,62.391003460500016]
["Non so/Non risponde",1352.5276215164004,318.1322957197,320.6731517514,238.0528301886,15.0613207547,168.6527196648,38.6407766992,49.2786885244,45.7372881357,78.21505376340001,56.086956522,23.996539792500002]
["Utenti Abbonati",49940.00000000503,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.0751924528742135,0.04669260700389095,0.10505836575875421,0.12075471698113177,0.06603773584905673,0.050209205020920425,0.10194174757281586,0.0491803278688522,0.02542372881355939,0.060931899641577414,0.027173913043478312,0.08304498269896166]
["Voto 2",0.20459739847231007,0.2334630350194551,0.24513618677042634,0.1698113207547167,0.15094339622641526,0.1631799163179915,0.25242718446601997,0.22540983606557244,0.1355932203389834,0.1827956989247322,0.1684782608695654,0.22145328719723115]
["Voto 3",0.4484774480627319,0.4785992217898832,0.4202334630350165,0.4377358490566036,0.46698113207547304,0.4644351464435146,0.43203883495145806,0.4713114754098345,0.49152542372881414,0.42293906810036136,0.38043478260869645,0.4394463667820047]
["Voto 4",0.20938530640884348,0.18677042801556404,0.1634241245136176,0.2037735849056601,0.28773584905660393,0.23430962343096223,0.16504854368932084,0.2336065573770478,0.27966101694915324,0.25806451612903386,0.2880434782608698,0.19377162629757738]
["Voto 5",0.03526434208905934,0.027237354085603054,0.031128404669260527,0.041509433962264045,0.0235849056603774,0.037656903765690315,0.02912621359223309,0.0040983606557376834,0.04237288135593231,0.05376344086021536,0.10326086956521754,0.044982698961937594]
["Non so/Non risponde",0.02708305209283669,0.027237354085603054,0.035019455252918094,0.026415094339622584,0.004716981132075479,0.050209205020920425,0.019417475728155397,0.016393442622950734,0.02542372881355939,0.021505376344086145,0.032608695652173975,0.017301038062283686]
["Utenti Abbonati",0.9999999999999949,0.9999999999999993,0.9999999999999931,0.9999999999999988,1,0.9999999999999994,1,0.9999999999999953,1,1.0000000000000062,1,0.9999999999999961]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",71.24216491979327,71.2,63.70967741935482,70.15503875968993,78.19905213270141,77.53303964757711,63.86138613861391,72.08333333333337,83.47826086956526,75.09157509157508,79.77528089887642,69.01408450704224]
["voto medio",2.922842012573368,2.912000000000002,2.76209677419355,2.8720930232558137,3.0521327014218005,3.0484581497797376,2.762376237623763,2.9166666666666674,3.182608695652174,3.062271062271063,3.2808988764044953,2.894366197183099]
["voto modale*",3,3,3,3,3,3,3,3,3,3,3,3]
["voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
["indice di eccedenza***",-6.700525581891716,-13.385826771653553,-28.57142857142856,-8.450704225352085,17.85714285714283,12.068965517241399,-29.20353982300883,-7.200000000000006,33.333333333333336,12.25806451612907,33.33333333333333,-12.101910828025447]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola27_2","index":76,"n_rows":38,"n_cols":13,"rows_kept":38,"cut":false,"hidden":false,"merged":[[15,0,15,12],[25,0,25,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 27_2 - Valutazioni sull'efficienza del servizio ferroviario regionale (voto da un minimo di 1 ad un massimo di 5) - Utenti Occasionali (frequenze per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Come giudica l'efficienza del servizio ferroviario?\n( valori assoluti)"]
[]
["Voto 1",2163.9398463628013,511.8356807519002,671.2396313355999,423.57591623049984,69.1022727273,68.4444444444,21.1692307692,108.9782608698,98.6274509805,79.4405940597,41.07142857150001,70.45493562239997]
["Voto 2",4292.204070114692,1234.4272300487,963.0829493076,622.9057591624999,322.47727272739996,119.77777777770001,105.84615384599999,308.77173913110005,118.3529411766,220.6683168325,82.14285714300003,193.75107296160007]
["Voto 3",11126.924427657801,2679.610328642296,2509.8525345591966,1868.7172774875014,852.2613636366993,376.44444444420003,338.7076923072,708.3586956536997,394.509803922,803.2326732703018,172.5000000003,422.72961373439955]
["Voto 4",7238.538412144583,1415.0751173728995,1896.981566818,1345.4764397910008,483.7159090910998,359.33333333310003,169.3538461536,454.0760869574999,355.0588235298,432.5099009917,106.78571428590004,220.17167382000014]
["Voto 5",1595.5788350922014,361.2957746484001,145.92165898599998,373.7434554974999,207.3068181819,119.77777777770001,42.3384615384,54.489130434900005,19.7254901961,150.0544554461,32.8571428572,88.06866952799996]
["Non so/Non risponde",826.8144086433001,210.7558685449,145.92165898599998,124.5811518325,92.1363636364,34.2222222222,10.5846153846,36.3260869566,19.7254901961,97.0940594063,24.642857142900002,30.8240343348]
["Utenti Occasionali",27244.00000001542,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.07942812532526708,0.07981220657277018,0.10599078341013879,0.08900523560209457,0.03409090909090905,0.0634920634920636,0.030769230769230726,0.06521739130434771,0.09803921568627437,0.04455445544554435,0.08928571428571437,0.06866952789699587]
["Voto 2",0.15754676516342175,0.19248826291079857,0.1520737327188948,0.13089005235602144,0.15909090909090884,0.1111111111111113,0.15384615384615363,0.1847826086956519,0.11764705882352924,0.1237623762376232,0.17857142857142877,0.1888412017167388]
["Voto 3",0.40841742870545816,0.4178403755868548,0.39631336405530104,0.39267015706806474,0.4204545454545445,0.3492063492063498,0.4923076923076916,0.42391304347826,0.3921568627450975,0.45049504950494945,0.375,0.41201716738197497]
["Voto 4",0.2656929383402028,0.2206572769953056,0.299539170506914,0.28272251308900653,0.2386363636363632,0.33333333333333387,0.2461538461538458,0.2717391304347821,0.35294117647058776,0.24257425742574149,0.2321428571428574,0.21459227467811232]
["Voto 5",0.058566247066924766,0.05633802816901423,0.023041474654377996,0.07853403141361286,0.10227272727272714,0.1111111111111113,0.06153846153846145,0.032608695652173864,0.019607843137254874,0.08415841584158378,0.07142857142857148,0.08583690987124483]
["Non so/Non risponde",0.03034849539872383,0.032863849765258295,0.023041474654377996,0.026178010471204296,0.04545454545454539,0.0317460317460318,0.015384615384615363,0.021739130434782573,0.019607843137254874,0.05445544554455421,0.05357142857142862,0.030042918454935705]
["Utenti Occasionali",0.9999999999999984,1,1,1,0.9999999999999982,1,0.9999999999999986,0.9999999999999981,0.9999999999999986,0.9999999999999964,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",75.56081856582762,71.84466019417476,73.58490566037734,77.41935483870967,79.76190476190474,81.96721311475409,81.25,74.44444444444443,78,82.19895287958117,71.69811320754718,73.45132743362831]
["voto medio",3.068501328925806,2.9805825242718447,2.9811320754716992,3.1344086021505375,3.226190476190477,3.3278688524590163,3.15625,3.0222222222222213,3.08,3.2094240837696315,3.0188679245283017,3.0619469026548685]
["voto modale*",3,3,3,3,3,3,3,3,3,3,3,3]
["voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
["indice di eccedenza***",15.552208724874653,0.8547008547008329,11.111111111111112,24.324324324324355,27.65957446808509,43.589743589743584,25,9.803921568627437,26.666666666666668,32,6.250000000000007,7.692307692307699]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola28_1","index":77,"n_rows":38,"n_cols":13,"rows_kept":38,"cut":false,"hidden":false,"merged":[[0,0,0,12],[5,0,5,12],[15,0,15,12],[25,0,25,12],[2,0,3,0],[2,1,3,1],[2,2,2,12]],"flags":["formulas_cached_only"]}
["Tavola 28_1 - Valutazioni sulla velocità/tempo di percorrenza del servizio ferroviario regionale (voto da un minimo di 1 ad un massimo di 5) - Utenti Abbonati (frequenze per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Come giudica il servizio ferroviario in termini di velocità / tempo di percorrenza?\n( valori assoluti)"]
[]
["Voto 1",4131.6750426551,409.0272373539,1318.3229572001987,850.1886792449997,195.79716981110005,252.9790794972,251.16504854480013,123.19672131100003,60.9830508476,286.78853046579997,205.6521739139999,177.57439446450005]
["Voto 2",9203.482794931206,1863.3463035011018,2244.712062259797,1666.3698113202013,406.65566037689985,520.0125522998004,483.0097087399997,628.3032786860997,228.6864406785,547.5053763437996,336.5217391319997,278.3598615930001]
["Voto 3",17095.58403398026,4090.2723735390073,2886.058365762596,3434.762264149806,1189.8443396213,1040.0251045996013,637.5728155368001,1071.8114754056999,564.0932203402999,1212.3333333327012,560.8695652199997,407.9411764724996]
["Voto 4",14340.644683215969,4135.719844356107,1817.147859924598,2312.513207546403,1129.5990566024996,969.7531380726012,444.3689320407998,985.5737704879995,609.8305084759997,1108.046594981501,439.34782608899957,388.74394463849967]
["Voto 5",4329.188500436705,1045.2918287932998,712.6070038919997,578.1283018865998,240.98113207520007,477.8493723836004,144.902912622,184.7950819665,289.6694915261,404.11111111089974,130.869565218,119.98269896249995]
["Non so/Non risponde",839.4249447856001,136.3424124513,178.151750973,170.037735849,30.1226415094,98.3807531378,28.980582524400003,12.3196721311,45.7372881357,78.21505376340001,46.739130435,14.3979238755]
["Utenti Abbonati",49940.00000000503,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.08273278018932086,0.03501945525291821,0.1439688715953298,0.09433962264150918,0.06132075471698125,0.07531380753138063,0.12621359223301012,0.04098360655737684,0.03389830508474585,0.07885304659498252,0.1195652173913045,0.12802768166089928]
["Voto 2",0.1842908048644429,0.1595330739299609,0.24513618677042634,0.1849056603773582,0.1273584905660379,0.15481171548117142,0.2427184466019423,0.2090163934426217,0.12711864406779694,0.1505376344086029,0.19565217391304368,0.20069204152249082]
["Voto 3",0.34232246764073965,0.35019455252918275,0.3151750972762624,0.3811320754716979,0.37264150943396285,0.30962343096234296,0.3203883495145641,0.35655737704917834,0.3135593220338991,0.33333333333333554,0.3260869565217396,0.2941176470588223]
["Voto 4",0.28715748264346264,0.3540856031128403,0.19844357976653562,0.25660377358490544,0.3537735849056608,0.2887029288702928,0.22330097087378695,0.3278688524590144,0.3389830508474584,0.30465949820788724,0.2554347826086959,0.28027681660899545]
["Voto 5",0.08668779536316118,0.0894941634241243,0.0778210116731513,0.06415094339622625,0.0754716981132077,0.14225941422594132,0.07281553398058273,0.06147540983606524,0.16101694915254278,0.11111111111111166,0.07608695652173927,0.08650519031141839]
["Non so/Non risponde",0.016808669298868956,0.011673151750972737,0.019455252918287827,0.018867924528301844,0.009433962264150959,0.029288702928870244,0.014563106796116547,0.0040983606557376834,0.02542372881355939,0.021505376344086145,0.027173913043478312,0.01038062283737021]
["Utenti Abbonati",0.9999999999999961,0.9999999999999992,0.9999999999999933,0.9999999999999988,1,0.9999999999999993,1,0.9999999999999942,1,1.000000000000006,1,0.9999999999999963]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",72.84113715045214,80.31496062992125,60.31746031746033,71.53846153846158,80.95238095238102,76.29310344827584,62.56157635467982,74.89711934156382,83.47826086956523,76.55677655677647,67.59776536312846,66.78321678321687]
["voto medio",3.1126705501437875,3.307086614173229,2.8174603174603163,3.0115384615384624,3.257142857142857,3.2758620689655156,2.871921182266011,3.160493827160494,3.4782608695652173,3.2234432234432244,2.9720670391061463,2.996503496503496]
["voto modale*",3,4,3,3,3,3,3,3,4,3,3,3]
["voto mediano**",3,3,3,3,3,3,3,3,4,3,3,3]
["indice di eccedenza***",16.668260717605573,39.02439024390246,-16.959064327485372,6.918238993710722,38.93129770992366,30.379746835443065,-10.948905109489056,21.794871794871796,51.28205128205126,28.888888888888925,2.521008403361348,5.472636815920342]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola28_2","index":78,"n_rows":38,"n_cols":13,"rows_kept":38,"cut":false,"hidden":false,"merged":[[0,0,0,12],[5,0,5,12],[15,0,15,12],[25,0,25,12],[2,0,3,0],[2,1,3,1],[2,2,2,12]],"flags":["formulas_cached_only"]}
["Tavola 28_2 - Valutazioni sulla velocità/tempo di percorrenza del servizio ferroviario regionale (voto da un minimo di 1 ad un massimo di 5) - Utenti Occasionali (frequenze per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Come giudica il servizio ferroviario in termini di velocità / tempo di percorrenza?\n( valori assoluti)"]
[]
["Voto 1",1394.807287184201,301.07981220700003,321.02764976919997,274.0785340315,92.1363636364,51.333333333300004,42.3384615384,127.1413043481,39.4509803922,26.4801980199,49.28571428580001,70.45493562239997]
["Voto 2",3642.9007734789966,873.1314554003005,992.2672811048,573.0732984294998,253.37500000010002,85.5555555555,116.43076923059999,217.95652173960005,118.3529411766,158.8811881194,82.14285714300003,171.73390557960002]
["Voto 3",8731.763069885885,1896.802816904098,2363.9308755731977,1245.8115183250006,644.9545454547996,239.55555555540002,243.44615384579998,617.5434782621998,315.6078431376,635.5247524776007,180.71428571459998,347.87124463559985]
["Voto 4",9383.746307699395,2498.9624413180964,2013.7188940068,1793.9685863880013,691.0227272729995,427.77777777750003,148.1846153844,508.56521739239986,355.0588235298,564.9108910912003,82.14285714300003,299.43347639520005]
["Voto 5",3488.227312412295,692.4835680761004,583.6866359439999,722.5706806285,276.4090909092,256.6666666665,137.5999999998,127.1413043481,157.8039215688,353.069306932,57.500000000100016,123.29613733919993]
["Non so/Non risponde",602.5552493546,150.53990610350002,58.3686635944,149.497382199,69.1022727273,17.1111111111,0,72.6521739132,19.7254901961,44.1336633665,8.2142857143,13.2103004292]
["Utenti Occasionali",27244.00000001542,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.05119686122388091,0.04694835680751185,0.05069124423963159,0.05759162303664945,0.04545454545454539,0.0476190476190477,0.06153846153846145,0.076086956521739,0.03921568627450975,0.014851485148514785,0.10714285714285725,0.06866952789699587]
["Voto 2",0.1337138736410562,0.13615023474178445,0.15668202764977038,0.12041884816753971,0.125,0.0793650793650795,0.169230769230769,0.13043478260869545,0.11764705882352924,0.0891089108910887,0.17857142857142877,0.16738197424892753]
["Voto 3",0.3205022415901095,0.2957746478873243,0.3732718894009232,0.2617801047120431,0.3181818181818175,0.2222222222222226,0.35384615384615337,0.3695652173913036,0.313725490196078,0.3564356435643552,0.39285714285714307,0.3390557939914171]
["Voto 4",0.3444335012367524,0.38967136150234777,0.31797235023041637,0.3769633507853421,0.3409090909090902,0.39682539682539747,0.2153846153846151,0.30434782608695593,0.35294117647058776,0.3168316831683155,0.17857142857142877,0.2918454935622326]
["Voto 5",0.12803653327008957,0.1079812206572773,0.09216589861751198,0.1518324607329849,0.1363636363636362,0.23809523809523847,0.2,0.076086956521739,0.156862745098039,0.1980198019801971,0.125,0.12017167381974275]
["Non so/Non risponde",0.022116989038109637,0.023474178403755926,0.009216589861751199,0.03141361256544515,0.03409090909090905,0.0158730158730159,0,0.04347826086956515,0.019607843137254874,0.02475247524752464,0.01785714285714287,0.012875536480686732]
["Utenti Occasionali",0.9999999999999982,1,1,1,0.9999999999999983,1,0.9999999999999987,0.9999999999999982,0.9999999999999986,0.9999999999999959,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",81.09070995281424,81.25000000000007,79.06976744186052,81.62162162162164,82.35294117647055,87.09677419354843,76.92307692307695,78.4090909090909,84,89.34010152284262,70.9090909090909,76.08695652173922]
["voto medio",3.37264066110493,3.384615384615384,3.2465116279069792,3.4594594594594583,3.411764705882352,3.709677419354838,3.3230769230769237,3.181818181818182,3.48,3.609137055837564,3.0363636363636366,3.2304347826086968]
["voto modale*",4,4,3,4,4,4,3,3,4,3,3,3]
["voto mediano**",3,4,3,4,3,4,3,3,4,4,3,3]
["indice di eccedenza***",43.74318705986924,46.20689655172407,32.835820895522396,49.62962962962966,47.36842105263156,66.66666666666666,28.57142857142857,29.629629629629616,52.941176470588246,66.4,3.0303030303030356,27.15231788079471]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola29_1","index":79,"n_rows":38,"n_cols":13,"rows_kept":38,"cut":false,"hidden":false,"merged":[[15,0,15,12],[25,0,25,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 29_1 - Valutazioni sull'idea \"treno come mezzo del futuro\" (voto da un minimo di 1 ad un massimo di 5) - Utenti Abbonati (frequenze per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["C'è che sostiene che il treno sia il mezzo del futuro. Lei quanto è d'accordo ? \nEsprima un voto da un minimo di 1 (pieno disaccordo) ad un massimo di 5 (pieno accordo) \n(valori assoluti)"]
[]
["Voto 1",1746.351444135902,590.8171206223,213.7821011676,306.06792452819997,120.49056603760002,42.1631799162,106.26213592279998,135.51639344210002,0,117.32258064510002,46.739130435,67.19031141900001]
["Voto 2",3267.0662522049997,681.7120622565,676.9766536973998,544.1207547167999,225.91981132050006,168.6527196648,202.86407767080007,197.11475409759998,137.2118644071,195.53763440850003,112.173913044,124.78200692099995]
["Voto 3",12480.2530682535,2999.5330739286046,2102.1906614813975,2414.5358490558033,783.1886792443993,758.9372384916009,483.0097087399997,751.4999999970996,426.8813559332,925.5448028669006,542.1739130459996,292.75778546850006]
["Voto 3",15740.388021154062,3408.5603112825056,2779.1673151787963,2754.611320753804,1144.6603773571996,1166.5146443482015,618.2524271872,1084.1311475368,625.0762711878997,1081.9749103937008,626.304347829,451.1349480989994]
["Voto 5",16456.10503340989,3999.377431904807,3349.2529182923954,2924.6490566028046,888.6179245272991,1208.6778242644016,560.2912621383998,813.0983606525996,609.8305084759997,1277.5125448022013,383.26086956699965,441.53633218199946]
["Non so/Non risponde",249.8361808465,0,35.6303501946,68.0150943396,30.1226415094,14.0543933054,19.3203883496,24.6393442622,0,39.1075268817,9.347826087,9.598615917]
["Utenti Abbonati",49940.000000005144,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Voto 1",0.03496899167272171,0.05058365758754853,0.023346303501945394,0.03396226415094331,0.03773584905660384,0.012552301255230106,0.05339805825242733,0.04508196721311452,0,0.03225806451612922,0.027173913043478312,0.048442906574394325]
["Voto 2",0.0654198288386997,0.05836575875486368,0.07392996108949373,0.060377358490565886,0.07075471698113221,0.050209205020920425,0.10194174757281586,0.06557377049180292,0.07627118644067817,0.05376344086021536,0.06521739130434795,0.08996539792387512]
["Voto 3",0.24990494730180646,0.25680933852140064,0.2295719844357961,0.26792452830188657,0.2452830188679247,0.22594142259414216,0.2427184466019423,0.24999999999999853,0.23728813559322096,0.2544802867383528,0.31521739130434817,0.211072664359861]
["Voto 4",0.31518598360337285,0.2918287937743189,0.30350194552528975,0.30566037735849033,0.3584905660377363,0.3472803347280334,0.31067961165048635,0.3606557377049161,0.3474576271186448,0.2974910394265252,0.36413043478260937,0.32525951557093286]
["Voto 5",0.32951752169419696,0.3424124513618676,0.3657587548638107,0.3245283018867922,0.278301886792453,0.3598326359832635,0.28155339805825313,0.27049180327868694,0.3389830508474584,0.35125448028674067,0.22282608695652195,0.31833910034601937]
["Non so/Non risponde",0.005002726889196522,0,0.003891050583657566,0.007547169811320737,0.009433962264150959,0.004184100418410035,0.009708737864077699,0.008196721311475367,0,0.01075268817204307,0.005434782608695662,0.006920415224913473]
["Utenti Abbonati",0.9999999999999942,0.9999999999999993,0.9999999999999932,0.9999999999999991,1,1,1,0.9999999999999944,1,1.0000000000000064,1,0.9999999999999961]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",89.91064365457383,89.10505836575872,90.234375,90.4942965779468,89.04761904761905,93.69747899159664,84.31372549019612,88.84297520661157,92.37288135593224,91.30434782608702,90.71038251366117,86.06271777003482]
["voto medio",3.8430809183878227,3.817120622568095,3.91796875,3.8326996197718635,3.7761904761904774,3.9957983193277307,3.6715686274509802,3.7520661157024784,3.9491525423728793,3.8913043478260883,3.693989071038252,3.7804878048780495]
["voto modale*",5,5,5,5,4,5,4,4,4,5,4,4]
["voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",73.05332049892654,70.68062827225137,74.61928934010149,73.95833333333339,70.88607594936707,83.69565217391307,58.44155844155843,70.16574585635358,80,76.58536585365854,72.8,64.6017699115044]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola29_2","index":80,"n_rows":38,"n_cols":13,"rows_kept":38,"cut":false,"hidden":false,"merged":[[15,0,15,12],[25,0,25,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 29_2 - Valutazioni sull'idea \"treno come mezzo del futuro\" (voto da un minimo di 1 ad un massimo di 5) - Utenti Occasionali (frequenze per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["C'è che sostiene che il treno sia il mezzo del futuro. Lei quanto è d'accordo ? \nEsprima un voto da un minimo di 1 (pieno disaccordo) ad un massimo di 5 (pieno accordo) \n(valori assoluti)"]
[]
["Voto 1",1345.3615418280003,240.8638497656,408.5806451608,323.91099476449995,69.1022727273,0,21.1692307692,127.1413043481,19.7254901961,61.7871287131,24.642857142900002,48.43776824039999]
["Voto 2",1814.1550676953018,421.51173708980014,379.3963133636,249.162303665,184.2727272728,51.333333333300004,42.3384615384,145.3043478264,118.3529411766,123.5742574262,32.8571428572,66.05150214599998]
["Voto 3",6629.192010228889,1806.4788732419984,1546.7695852516,1021.5654450265004,460.6818181819998,102.66666666660001,211.69230769199999,617.5434782621998,295.8823529415,255.9752475257,98.57142857160004,211.36480686720012]
["Voto 4",7693.754923549791,1746.2629108005985,1809.4285714264,1320.5602094245007,644.9545454547996,342.222222222,201.1076923074,308.77173913110005,276.1568627454,600.2178217844005,131.42857142880004,312.6437768244]
["Voto 5",9506.2658569139,2137.6666666696974,2130.4562211955995,1793.9685863880013,644.9545454547996,581.7777777773999,211.69230769199999,472.2391304357999,276.1568627454,714.9653465373012,172.5000000003,369.88841201759976]
["Non so/Non risponde",255.27059979950005,60.2159624414,58.3686635944,49.832460733,23.0340909091,0,0,0,19.7254901961,26.4801980199,0,17.6137339056]
["Utenti Occasionali",27244.00000001544,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Voto 1",0.049381938842579576,0.03755868544600948,0.0645161290322584,0.06806282722513116,0.03409090909090905,0,0.030769230769230726,0.076086956521739,0.019607843137254874,0.0346534653465345,0.05357142857142862,0.04721030042918467]
["Voto 2",0.06658915973037269,0.0657276995305166,0.05990783410138279,0.05235602094240859,0.09090909090909079,0.0476190476190477,0.06153846153846145,0.0869565217391303,0.11764705882352924,0.069306930693069,0.07142857142857148,0.06437768240343364]
["Voto 3",0.24332667780888018,0.2816901408450708,0.24423963133640678,0.2146596858638753,0.22727272727272685,0.0952380952380954,0.30769230769230727,0.3695652173913036,0.29411764705882315,0.14356435643564291,0.21428571428571452,0.20600858369098782]
["Voto 4",0.28240181043699275,0.2723004694835685,0.28571428571428714,0.2774869109947657,0.3181818181818175,0.317460317460318,0.2923076923076919,0.1847826086956519,0.27450980392156826,0.3366336633663354,0.28571428571428603,0.3047210300429193]
["Voto 5",0.3489306216748096,0.3333333333333337,0.3364055299539187,0.3769633507853421,0.3181818181818175,0.5396825396825404,0.30769230769230727,0.2826086956521734,0.27450980392156826,0.40099009900989985,0.375,0.36051502145922826]
["Non so/Non risponde",0.009369791506363067,0.00938967136150237,0.009216589861751199,0.010471204188481718,0.011363636363636348,0,0,0,0.019607843137254874,0.014851485148514785,0,0.017167381974248976]
["Utenti Occasionali",0.9999999999999979,1,1,1,0.9999999999999981,1,0.9999999999999987,0.9999999999999982,0.9999999999999987,0.9999999999999963,1,1]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",88.29319986624472,89.57345971563981,87.44186046511635,87.83068783068786,87.35632183908044,95.23809523809523,90.76923076923076,83.69565217391302,86,89.44723618090455,87.5,88.64628820960704]
["voto medio",3.8226177733972433,3.8056872037914706,3.776744186046511,3.8518518518518516,3.8045977011494245,4.349206349206349,3.7846153846153836,3.510869565217392,3.68,4.015075376884424,3.8571428571428563,3.882096069868995]
["voto modale*",5,5,5,5,4,5,3,3,3,5,5,5]
["voto mediano**",4,4,4,4,4,5,4,3,4,4,4,4]
["indice di eccedenza***",68.96278585310901,70.86092715231786,66.66666666666666,68.91891891891893,67.1641791044776,89.4736842105263,73.33333333333333,48.275862068965516,60,75.29411764705884,68.18181818181819,71.27071823204419]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola30_1","index":81,"n_rows":101,"n_cols":8,"rows_kept":101,"cut":false,"hidden":false,"merged":[[92,0,93,0],[92,1,93,7],[68,0,69,0],[68,1,69,7],[76,0,77,0],[76,1,77,7],[84,0,85,0],[84,1,85,7],[28,0,29,0],[28,1,29,7],[52,0,53,0],[52,1,53,7],[2,0,3,0],[2,1,2,5],[2,6,2,7],[4,0,5,0],[4,1,5,7],[60,0,61,0],[60,1,61,7],[12,0,13,0],[12,1,13,7],[36,0,37,0],[36,1,37,7],[44,0,45,0],[44,1,45,7],[20,0,21,0],[20,1,21,7]],"flags":["formulas_cached_only"]}
["Tavola 30_1 - Importanza rispetto ad aspetti strutturali - Utenti Abbonati (dal 1° al 5° posto - Punteggi per direttrice ) "]
[]
["ASPETTI STRUTTURALI","Ordine di importanza (frequenze)",{"$nulls":4},"Punteggio"]
[null,"Primo posto","Secondo posto","Terzo Posto","Quarto posto","Quinto posto","Valore Assoluto","Valore \n%"]
[null,"Utenza Abbonata"]
[null,"Totale direttrici"]
["Velocità del trasporto",5038.396614842001,11134.060366349704,13074.410823630587,10417.788356040393,10275.343839142202,140062.37756172358,18.697420579590194]
["Puntualità del trasporto",27155.489645972,12553.854304545788,5275.473658897101,2928.961739534203,2026.2206510556023,209703.43055485847,27.994050267632936]
["Frequenza delle corse",12087.48042708079,15059.522933111359,11847.922259748795,7478.849219839009,3466.225160224904,174643.18424699872,23.313734380854616]
["Disponibilità di parcheggi alle stazioni",3807.185037755303,5910.147843052408,9468.573381428101,11030.749909306898,19723.3438284621,112867.08035234635,15.067024476349689]
["Integrazione con altri mezzi",1851.4482743546014,5282.414552945602,10273.61987630029,18083.650775284328,14448.866521119993,111823.92728414494,14.927770295572582]
["Utenti Abbonati",49940.0000000047,49940.00000000486,49940.000000004875,49940.00000000483,49940.0000000048,749100.000000072,100]
[null,"Firenze - Empoli- Pisa-Livorno"]
[]
["Velocità del trasporto",1090.7392996104,2726.848249026004,3090.428015562805,1954.241245135302,2817.743190660204,32358.59922177524,18.469520103761347]
["Puntualità del trasporto",5590.038910503311,3181.322957197005,1408.8715953301007,908.949416342,590.8171206223,47310.81712060117,27.00389105058366]
["Frequenza delle corse",3544.902723733806,3226.770428014105,3044.9805447457047,1363.4241245130006,499.9221789881,42993.30739297666,24.53955901426719]
["Disponibilità di parcheggi alle stazioni",1136.1867704275,1272.5291828788004,1999.6887159524022,2681.400778208904,4590.1945525271085,26723.11284045482,15.252918287937737]
["Integrazione con altri mezzi",318.1322957197,1272.5291828788004,2136.0311284037025,4771.984435795509,3181.322957197005,25814.16342411283,14.734111543450062]
["  Firenze - Empoli- Pisa-Livorno",11679.999999994718,11679.999999994714,11679.999999994714,11679.999999994716,11679.999999994718,175199.99999992072,100]
[null,"Firenze-Prato-Pistoia-Lucca-Viareggio"]
[]
["Velocità del trasporto",712.6070038919997,2173.4513618705973,2636.6459144003966,1959.6692607029977,1674.6264591461982,25760.74319069577,18.75486381322956]
["Puntualità del trasporto",5629.595330746812,2030.9299610921976,748.2373540865997,427.5642023352,320.6731517514,39692.21011678445,28.89753566796373]
["Frequenza delle corse",2030.9299610921976,2957.319066151796,2173.4513618705973,1425.2140077839986,570.0856031136,31924.793774361555,23.242542153047964]
["Disponibilità di parcheggi alle stazioni",427.5642023352,1318.3229572001987,1603.3657587569983,2280.342412454397,3527.404669265395,20309.29961092198,14.785992217898821]
["Integrazione con altri mezzi",356.303501946,676.9766536973998,1995.2996108975976,3064.210116735596,3064.210116735596,19667.95330741918,14.319066147859912]
["  Firenze-Prato-Pistoia-Lucca-Viareggio",9157.000000012209,9157.000000012189,9157.00000001219,9157.000000012189,9157.000000012189,137355.00000018295,100]
[null,"Firenze - Arezzo - Chiusi"]
[]
["Velocità del trasporto",918.2037735845996,1938.430188678602,2176.4830188672026,2074.4603773578024,1904.422641508802,24927.53207546342,18.44025157232704]
["Puntualità del trasporto",4965.10188679081,2346.520754716203,884.1962264147996,510.11320754699983,306.06792452819997,38190.475471685466,28.25157232704405]
["Frequenza delle corse",1938.430188678602,2482.5509433954035,2142.4754716974026,1530.339622641001,918.2037735845996,30028.664150933433,22.213836477987424]
["Disponibilità di parcheggi alle stazioni",748.1660377355997,1122.2490566033998,2006.4452830182022,1938.430188678602,3196.7094339612054,21322.732075464613,15.773584905660373]
["Integrazione con altri mezzi",442.0981132073999,1122.2490566033998,1802.3999999994016,2958.6566037726047,2686.596226414204,20710.596226408215,15.32075471698113]
["  Firenze - Arezzo - Chiusi",9011.999999997011,9011.999999997008,9011.999999997008,9011.99999999701,9011.999999997011,135179.99999995512,100]
[null,"Firenze - Empoli - Siena"]
[]
["Velocità del trasporto",346.41037735809994,662.6981132067995,888.6179245272991,738.0047169802993,557.2688679238996,9081.976415084093,18.962264150943387]
["Puntualità del trasporto",1822.4198113187038,722.9433962255994,376.5330188674999,165.67452830170004,105.42924528290001,13570.249999984715,28.33333333333337]
["Frequenza delle corse",707.8820754708994,1039.231132074299,632.5754716973995,481.96226415039973,331.34905660339996,10889.33490564809,22.735849056603755]
["Disponibilità di parcheggi alle stazioni",210.85849056580005,512.0849056597997,497.0235849050997,632.5754716973995,1340.4575471683008,7199.3113207465985,15.031446540880502]
["Integrazione con altri mezzi",105.42924528290001,256.04245282990007,798.2499999990993,1174.7830188665998,858.4952830178992,7154.127358482497,14.93710691823899]
["  Firenze - Empoli - Siena",3192.999999996403,3192.9999999963975,3192.9999999963975,3192.9999999963984,3192.9999999963993,47894.99999994599,100]
[null,"Firenze - Borgo S.Lorenzo"]
[]
["Velocità del trasporto",520.0125522998004,688.6652719646007,815.154811713201,772.9916317970009,562.1757322160005,9908.34728030701,19.665271966527197]
["Puntualità del trasporto",1728.6903765642026,913.5355648510011,407.57740585660025,210.815899581,98.3807531378,14040.33891209462,27.866108786610887]
["Frequenza delle corse",744.8828451862008,1096.2426778212014,744.8828451862008,477.8493723836004,295.14225941340004,11594.874476955012,23.01255230125523]
["Disponibilità di parcheggi alle stazioni",252.9790794972,309.19665271880007,590.2845188268005,618.3933054376006,1588.1464435102023,7097.468619227006,14.086471408647135]
["Integrazione con altri mezzi",112.4351464432,351.35983263500015,801.1004184078009,1278.9497907914017,815.154811713201,7743.970711275408,15.369595536959551]
["  Firenze - Borgo S.Lorenzo",3358.999999990604,3358.9999999906036,3358.9999999906036,3358.999999990604,3358.9999999906036,50384.99999985906,100]
[null,"Pisa - Lucca - Aulla"]
[]
["Velocità del trasporto",260.8252427196001,318.7864077684,637.5728155368001,405.72815534159986,367.0873786423999,5670.533980607601,18.996763754045308]
["Puntualità del trasporto",1159.2233009760007,473.34951456519974,222.1844660204001,38.6407766992,96.60194174799999,8529.951456348403,28.576051779935273]
["Frequenza delle corse",405.72815534159986,763.1553398092007,415.38834951639984,338.106796118,67.6213592236,7071.2621359536015,23.689320388349515]
["Disponibilità di parcheggi alle stazioni",106.26213592279998,193.20388349600006,357.42718446759994,434.7087378659998,898.3980582564012,4144.223300989201,13.883495145631066]
["Integrazione con altri mezzi",57.9611650488,241.50485437000012,357.42718446759994,772.8155339840007,560.2912621383998,4434.029126233201,14.854368932038836]
["  Pisa - Lucca - Aulla",1990.0000000088007,1990.0000000088007,1990.0000000088,1990.0000000088003,1990.000000008801,29850.000000132008,100]
[null,"La Spezia - Pisa - Livorno"]
[]
["Velocità del trasporto",307.9918032774999,554.3852458994998,850.0573770458996,677.5819672104997,615.9836065549997,8278.819672099196,18.360655737704906]
["Puntualità del trasporto",1589.2377049119043,751.4999999970996,344.9508196707999,147.83606557320002,172.4754098354,12455.188524542122,27.62295081967217]
["Frequenza delle corse",850.0573770458996,1071.8114754056999,579.0245901616997,381.90983606409986,123.19672131100003,11161.622950776598,24.75409836065573]
["Disponibilità di parcheggi alle stazioni",197.11475409759998,258.71311475309994,628.3032786860997,763.8196721281996,1158.0491803234006,6591.024590138499,14.617486338797809]
["Integrazione con altri mezzi",61.5983606555,369.59016393299987,603.6639344238997,1034.8524590123995,936.2950819635995,6603.3442622695975,14.64480874316939]
["  La Spezia - Pisa - Livorno",3005.999999988404,3005.999999988399,3005.9999999883985,3005.9999999883985,3005.9999999884,45089.99999982601,100]
[null,"Livorno -Grosseto Orbetello"]
[]
["Velocità del trasporto",137.2118644071,411.6355932213,335.4067796618,396.3898305094,518.3559322046,4649.9576271295,17.231638418079108]
["Puntualità del trasporto",1006.2203389853983,411.6355932213,198.1949152547,106.7203389833,76.2288135595,7561.8983051023915,28.02259887005648]
["Frequenza delle corse",381.1440677975,472.6186440689,548.8474576284,304.915254238,91.4745762714,6144.0423728957,22.768361581920917]
["Disponibilità di parcheggi alle stazioni",213.4406779666,259.1779661023,350.6525423737,350.6525423737,625.0762711878997,4482.254237298599,16.610169491525433]
["Integrazione con altri mezzi",60.9830508476,243.9322033904,365.8983050856,640.3220338997996,487.8644067808,4146.847457636799,15.367231638418083]
["  Livorno -Grosseto Orbetello",1799.000000004198,1799.0000000041998,1799.0000000042,1799.0000000041996,1799.0000000041996,26985.000000062984,100]
[null,"Relazioni \nMetropolitane"]
[]
["Velocità del trasporto",404.11111111089974,860.3655913974004,886.4372759852005,782.1505376340002,703.9354838706,10389.566308238303,19.044205495818396]
["Puntualità del trasporto",1942.340501791103,951.6164874547006,378.0394265230998,247.68100358410004,117.32258064510002,15264.971326156916,27.98088410991639]
["Frequenza delle corse",834.2939068096003,1068.9390680998008,782.1505376340002,664.8279569888999,286.78853046579997,12410.121863792805,22.747909199522105]
["Disponibilità di parcheggi alle stazioni",260.716845878,391.07526881699977,886.4372759852005,638.7562724010999,1460.0143369168018,8264.724014332602,15.149342891278373]
["Integrazione con altri mezzi",195.53763440850003,365.0035842291998,703.9354838706,1303.5842293900014,1068.9390680998008,8225.616487450903,15.077658303464755]
["  Relazioni Metropolitane",3636.999999998103,3636.9999999981014,3636.9999999981005,3636.9999999981014,3636.9999999981023,54554.99999997152,100]
[null,"Arezzo - Sinalunga\nArezzo - Pratovecchio Stia"]
[]
["Velocità del trasporto",196.3043478269999,458.04347826299954,383.26086956699965,392.60869565399963,289.7826086969998,5038.478260892996,19.528985507246368]
["Puntualità del trasporto",906.7391304390013,439.34782608899957,196.3043478269999,112.173913044,65.434782609,7169.782608729005,27.789855072463798]
["Frequenza delle corse",308.47826087099975,439.34782608899957,467.39130434999953,299.13043478399976,205.6521739139999,5505.869565242995,21.340579710144915]
["Disponibilità di parcheggi alle stazioni",196.3043478269999,177.60869565299993,289.7826086969998,336.5217391319997,719.7826086990004,3954.1304348009985,15.32608695652174]
["Integrazione con altri mezzi",112.173913044,205.6521739139999,383.26086956699965,579.5652173939998,439.34782608899957,4131.739130453998,16.014492753623184]
["  Arezzo - Sinalunga; Arezzo - Pratovecchio Stia",1720.000000008001,1720.0000000079986,1720.0000000079986,1720.000000007999,1720.000000008,25800.00000011999,100]
[null,"Altre direttrici"]
[]
["Velocità del trasporto",143.97923875499998,340.75086505349987,374.34602076299973,263.9619377175002,263.9619377175002,3997.8235294304995,19.21568627450982]
["Puntualità del trasporto",815.8823529449979,331.1522491364999,110.38408304549996,52.79238754350001,76.788927336,5917.546712830488,28.442906574394435]
["Frequenza delle corse",340.75086505349987,441.53633218199946,316.75432526099996,211.1695501740001,76.788927336,4919.290657462497,23.644752018454447]
["Disponibilità di parcheggi alle stazioni",57.591695502000015,95.98615916999998,259.1626297590002,355.1487889289998,619.1107266464987,2778.799307971499,13.356401384083053]
["Integrazione con altri mezzi",28.795847751000004,177.57439446450005,326.3529411779999,503.9273356424992,350.3494809704998,3191.5397924024983,15.340253748558252]
["  Altre direttrici",1387.0000000064979,1387.0000000064992,1387.0000000064997,1387.0000000064992,1387.0000000064988,20805.00000009748,100]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola30_2","index":82,"n_rows":101,"n_cols":8,"rows_kept":101,"cut":false,"hidden":false,"merged":[[12,0,13,0],[12,1,13,7],[2,0,3,0],[2,1,2,5],[2,6,2,7],[4,0,5,0],[4,1,5,7],[60,0,61,0],[60,1,61,7],[36,0,37,0],[36,1,37,7],[44,0,45,0],[44,1,45,7],[52,0,53,0],[52,1,53,7],[20,0,21,0],[20,1,21,7],[28,0,29,0],[28,1,29,7],[92,0,93,0],[92,1,93,7],[68,0,69,0],[68,1,69,7],[76,0,77,0],[76,1,77,7],[84,0,85,0],[84,1,85,7]],"flags":["formulas_cached_only"]}
["Tavola 30_2 - Importanza rispetto ad aspetti strutturali - Utenti Occasionali (dal 1° al 5° posto - Punteggi per direttrice ) "]
[]
["ASPETTI STRUTTURALI","Ordine di importanza (frequenze)",{"$nulls":4},"Punteggio"]
[null,"Primo posto","Secondo posto","Terzo Posto","Quarto posto","Quinto posto","Valore Assoluto","Valore \n%"]
[null,"Utenza Occasionale"]
[null,"Totale direttrici"]
["Velocità del trasporto",2961.3084018090008,5341.777099899892,7160.975767860394,6113.43103749809,5666.507692947994,75549.94748016994,18.487238163785857]
["Puntualità del trasporto",14662.33195465302,6743.879259672294,3104.4206902318983,1680.5592738139007,1052.8088216443002,114014.36625192207,27.8995659599319]
["Frequenza delle corse",5688.540033514092,8182.325933778788,6888.76051483389,4264.237381939095,2220.1361359495013,92586.89634701498,22.656216988930332]
["Disponibilità di parcheggi alle stazioni",2234.959912560902,3363.759146431498,4809.108355765994,6181.007906850491,10655.1646784065,62074.34170793597,15.189727819679177]
["Integrazione con altri mezzi",1696.8596974784004,3612.2585602328954,5280.734671323193,9004.764399913793,7649.382671067089,64434.44821318784,15.767251067672749]
["Utenti Occasionali",27244.000000015414,27244.000000015363,27244.00000001537,27244.000000015374,27244.00000001539,408660.00000023074,100]
[null,"Firenze - Empoli- Pisa-Livorno"]
[]
["Velocità del trasporto",692.4835680761004,1264.5352112694,1806.4788732419984,1324.7511737107998,1324.7511737107998,17914.248826316496,18.622848200312994]
["Puntualità del trasporto",3341.985915497694,1445.1830985935994,812.9154929589005,481.7276995312002,331.18779342770006,26224.05164322967,27.26134585289513]
["Frequenza delle corse",1415.0751173728995,1987.1267605661978,1625.830985917799,963.4553990624006,421.51173708980014,22249.798122097287,23.12989045383411]
["Disponibilità di parcheggi alle stazioni",481.7276995312002,963.4553990624006,1023.6713615038007,1565.615023476399,2378.5305164352967,14843.2347418051,15.430359937402196]
["Integrazione con altri mezzi",481.7276995312002,752.6995305175004,1144.1032863866003,2077.4507042282976,1957.018779345498,14963.666666687895,15.555555555555559]
["  Firenze - Empoli- Pisa-Livorno",6413.000000009095,6413.000000009099,6413.000000009099,6413.000000009098,6413.000000009094,96195.00000013645,100]
[null,"Firenze-Prato-Pistoia-Lucca-Viareggio"]
[]
["Velocità del trasporto",758.7926267272,1254.9262672795999,1430.0322580627999,1459.2165898599999,1430.0322580627999,17452.2304147256,18.371735791090636]
["Puntualità del trasporto",3268.6451612863907,1692.6912442376,729.6082949299999,408.5806451608,233.4746543776,26353.45161287155,27.74193548387093]
["Frequenza delle corse",1284.1105990767999,1721.8755760348,1546.7695852516,1079.8202764963999,700.4239631327999,20808.428571403598,21.90476190476191]
["Disponibilità di parcheggi alle stazioni",583.6866359439999,700.4239631327999,1313.2949308739999,1430.0322580627999,2305.562211978798,14825.640552977598,15.606758832565287]
["Integrazione con altri mezzi",437.764976958,963.0829493076,1313.2949308739999,1955.3502304124,1663.5069124404,15555.248847907598,16.37480798771122]
["  Firenze-Prato-Pistoia-Lucca-Viareggio",6332.999999992391,6332.9999999924,6332.999999992399,6332.9999999924,6332.999999992398,94994.99999988597,100]
[null,"Firenze - Arezzo - Chiusi"]
[]
["Velocità del trasporto",373.7434554974999,971.7329842935003,1295.6439790580007,1121.2303664925005,996.6492146600003,12881.691099480504,18.0453752181501]
["Puntualità del trasporto",2790.6178010479957,1146.1465968590005,523.2408376964997,124.5811518325,174.4136125655,20530.97382199598,28.760907504362983]
["Frequenza delle corse",1021.5654450265004,1445.1413612570009,1345.4764397910008,672.7382198954999,274.0785340315,16544.376963356008,23.176265270506125]
["Disponibilità di parcheggi alle stazioni",373.7434554974999,573.0732984294998,772.4031413615,1146.1465968590005,1893.6335078540014,10664.146596862001,14.938917975567195]
["Integrazione con altri mezzi",199.329842932,622.9057591624999,822.2356020945001,1694.3036649220012,1420.2251308905009,10763.811518328004,15.078534031413623]
["  Firenze - Arezzo - Chiusi",4759.000000001496,4759.000000001501,4759.000000001502,4759.0000000015025,4759.0000000015025,71385.00000002248,100]
[null,"Firenze - Empoli - Siena"]
[]
["Velocità del trasporto",253.37500000010002,506.75000000019975,368.5454545455999,322.47727272739996,575.8522727274997,5620.3181818203975,18.48484848484848]
["Puntualità del trasporto",1174.7386363640996,529.7840909092997,184.2727272728,115.17045454550001,23.0340909091,8799.022727276197,28.939393939393938]
["Frequenza delle corse",299.4431818183,460.6818181819998,644.9545454547996,414.61363636379986,207.3068181819,6311.3409090933965,20.75757575757575]
["Disponibilità di parcheggi alle stazioni",184.2727272728,230.34090909100001,368.5454545455999,506.75000000019975,737.0909090911995,4698.954545456399,15.454545454545453]
["Integrazione con altri mezzi",115.17045454550001,299.4431818183,460.6818181819998,667.9886363638996,483.7159090910998,4975.363636365598,16.36363636363636]
["  Firenze - Empoli - Siena",2027.0000000007997,2027.0000000007992,2027.0000000007994,2027.0000000007992,2027.0000000007988,30405.00000001199,100]
[null,"Firenze - Borgo S.Lorenzo"]
[]
["Velocità del trasporto",102.66666666660001,205.33333333320002,359.33333333310003,205.33333333320002,205.33333333320002,3028.6666666647006,18.730158730158735]
["Puntualità del trasporto",650.2222222217997,188.22222222210002,102.66666666660001,102.66666666660001,34.2222222222,4551.555555552599,28.148148148148145]
["Frequenza delle corse",239.55555555540002,410.66666666640003,205.33333333320002,153.9999999999,68.4444444444,3832.8888888864003,23.703703703703706]
["Disponibilità di parcheggi alle stazioni",17.1111111111,136.8888888888,222.44444444430002,222.44444444430002,479.11111111080004,2224.444444443,13.756613756613758]
["Integrazione con altri mezzi",68.4444444444,136.8888888888,188.22222222210002,393.55555555530003,290.8888888887,2532.4444444428,15.661375661375661]
["  Firenze - Borgo S.Lorenzo",1077.9999999992997,1077.9999999993001,1077.9999999993001,1077.9999999993001,1077.9999999993001,16169.999999989499,100]
[null,"Pisa - Lucca - Aulla"]
[]
["Velocità del trasporto",95.2615384614,105.84615384599999,127.01538461519999,222.27692307659999,137.5999999998,1862.8923076896,18.05128205128205]
["Puntualità del trasporto",359.8769230764,211.69230769199999,42.3384615384,31.753846153799998,42.3384615384,2879.0153846112,27.897435897435898]
["Frequenza delle corse",137.5999999998,158.769230769,169.3538461536,105.84615384599999,116.43076923059999,2159.2615384584,20.923076923076923]
["Disponibilità di parcheggi alle stazioni",63.507692307599996,74.0923076922,169.3538461536,74.0923076922,306.9538461534,1577.1076923054,15.282051282051281]
["Integrazione con altri mezzi",31.753846153799998,137.5999999998,179.9384615382,254.03076923039998,84.6769230768,1841.7230769203998,17.846153846153843]
["  Pisa - Lucca - Aulla",687.999999999,687.999999999,687.999999999,687.999999999,687.999999999,10319.999999985,100]
[null,"La Spezia - Pisa - Livorno"]
[]
["Velocità del trasporto",254.28260869620007,272.4456521745001,435.9130434791999,454.0760869574999,254.28260869620007,4831.369565227801,19.27536231884059]
["Puntualità del trasporto",835.5000000017995,472.2391304357999,236.11956521790006,72.6521739132,54.489130434900005,6974.608695667198,27.826086956521735]
["Frequenza delle corse",290.60869565280007,635.7065217404997,363.260869566,236.11956521790006,145.3043478264,5703.195652186199,22.7536231884058]
["Disponibilità di parcheggi alle stazioni",236.11956521790006,145.3043478264,363.260869566,326.93478260940003,599.3804347838998,4104.8478260958,16.376811594202902]
["Integrazione con altri mezzi",54.489130434900005,145.3043478264,272.4456521745001,581.2173913055998,617.5434782621998,3450.9782608769992,13.768115942028986]
["  La Spezia - Pisa - Livorno",1671.0000000035998,1671.0000000035998,1671.0000000036002,1671.0000000035998,1671.0000000035993,25065.000000053995,100]
[null,"Livorno -Grosseto Orbetello"]
[]
["Velocità del trasporto",98.6274509805,157.8039215688,414.2352941181,256.4313725493,78.9019607844,2958.8235294150004,19.6078431372549]
["Puntualità del trasporto",631.2156862752004,236.7058823532,59.176470588300006,59.176470588300006,19.7254901961,4418.509803926402,29.281045751633993]
["Frequenza delle corse",177.5294117649,433.9607843142,216.9803921571,118.3529411766,59.176470588300006,3570.3137254941003,23.660130718954246]
["Disponibilità di parcheggi alle stazioni",39.4509803922,78.9019607844,138.0784313727,216.9803921571,532.5882352947001,1893.6470588256002,12.549019607843134]
["Integrazione con altri mezzi",59.176470588300006,98.6274509805,177.5294117649,355.0588235298,315.6078431376,2248.7058823554003,14.901960784313722]
["  Livorno -Grosseto Orbetello",1006.0000000011005,1006.0000000011,1006.0000000011,1006.0000000011,1006.0000000011,15090.000000016504,100]
[null,"Relazioni \nMetropolitane"]
[]
["Velocità del trasporto",167.7079207927,291.2821782189,520.7772277247,406.0297029718,397.2029702985,4775.2623762553,17.854785478547843]
["Puntualità del trasporto",820.8861386169019,476.6435643582,220.6683168325,176.534653466,88.267326733,7114.34653467981,26.600660066006622]
["Frequenza delle corse",503.1237623781,503.1237623781,388.3762376252,273.6287128723,114.7475247529,6355.247524776001,23.76237623762375]
["Disponibilità di parcheggi alle stazioni",123.5742574262,308.9356435655,300.1089108922,335.4158415854,714.9653465373012,4139.737623777702,15.478547854785473]
["Integrazione con altri mezzi",167.7079207927,203.0148514859,353.069306932,591.3910891111004,467.8168316849,4360.405940610201,16.303630363036294]
["  Relazioni Metropolitane",1783.000000006602,1783.0000000066,1783.0000000066002,1783.0000000066007,1783.0000000066013,26745.00000009902,100]
[null,"Arezzo - Sinalunga\nArezzo - Pratovecchio Stia"]
[]
["Velocità del trasporto",41.07142857150001,82.14285714300003,90.35714285730003,147.85714285740002,98.57142857160004,1199.2857142878004,17.380952380952383]
["Puntualità del trasporto",238.2142857146999,106.78571428590004,65.71428571440002,32.8571428572,16.4285714286,1897.5000000032996,27.5]
["Frequenza delle corse",82.14285714300003,147.85714285740002,131.42857142880004,73.92857142870002,24.642857142900002,1568.9285714313005,22.73809523809524]
["Disponibilità di parcheggi alle stazioni",65.71428571440002,24.642857142900002,41.07142857150001,123.21428571450005,205.35714285749995,1002.1428571446003,14.523809523809526]
["Integrazione con altri mezzi",32.8571428572,98.57142857160004,131.42857142880004,82.14285714300003,115.00000000020005,1232.1428571450006,17.85714285714286]
["  Arezzo - Sinalunga; Arezzo - Pratovecchio Stia",460.00000000079996,460.0000000008001,460.0000000008001,460.0000000008001,460.0000000008,6900.000000012002,100]
[null,"Altre direttrici"]
[]
["Velocità del trasporto",123.29613733919993,228.97854077280016,312.6437768244,193.75107296160007,167.3304721032,3025.1587982868004,19.656652360515025]
["Puntualità del trasporto",550.429184549999,237.78540772560018,127.69957081559993,74.85836909879997,35.2274678112,4271.330472107996,27.753934191702406]
["Frequenza delle corse",237.78540772560018,277.41630901320013,250.9957081548002,171.73390557960002,88.06866952799996,3483.1158798324022,22.632331902718185]
["Disponibilità di parcheggi alle stazioni",66.05150214599998,127.69957081559993,96.87553648079995,233.38197424920017,501.99141630959923,2100.437768242799,13.648068669527891]
["Integrazione con altri mezzi",48.43776824039999,154.12017167399998,237.78540772560018,352.27467811199983,233.38197424920017,2509.957081548,16.30901287553648]
["  Altre direttrici",1026.0000000011992,1026.0000000012005,1026.0000000012003,1026.0000000012,1026.0000000011994,15390.000000017999,100]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola31_1","index":83,"n_rows":78,"n_cols":6,"rows_kept":78,"cut":false,"hidden":false,"merged":[[40,0,41,0],[40,1,41,5],[70,0,71,0],[70,1,71,5],[52,0,53,0],[52,1,53,5],[58,0,59,0],[58,1,59,5],[64,0,65,0],[64,1,65,5],[46,0,47,0],[46,1,47,5],[16,0,17,0],[16,1,17,5],[22,0,23,0],[22,1,23,5],[28,0,29,0],[28,1,29,5],[34,0,35,0],[34,1,35,5],[10,0,11,0],[10,1,11,5],[2,0,3,0],[2,1,2,3],[2,4,2,5],[4,1,5,5],[4,0,5,0]],"flags":["formulas_cached_only"]}
["Tavola 31_1 - Importanza rispetto ad aspetti del Servizio - Utenti Abbonati (dal 1° al 3° posto - Punteggi per direttrice) "]
[]
["ASPETTI STRUTTURALI","Ordine di importanza (frequenze)",null,null,"Punteggio"]
[null,"Primo posto","Secondo posto","Terzo Posto","V. Assoluto","V. percentuale"]
[null,"Utenza Abbonata"]
[]
["Costo",15327.171981117284,17818.45721346756,16794.370805419952,163679.97315682902,32.775325021388404]
["Pulizia",29222.417489365238,14539.731649861875,6177.850860777506,202086.98411796681,40.46595597075449]
["Il comfort ",5390.4105295221,17581.81113667533,26967.77833380721,133633.0427252509,26.758719007857113]
["Utenti Abbonati ",49940.00000000462,49940.000000004766,49940.00000000467,499400.0000000467,100]
[null,"Firenze - Empoli- Pisa-Livorno"]
[]
["Costo",3499.455252916706,4544.747081710008,3635.797665368006,38403.11284044957,32.87937743190661]
["Pulizia",7089.805447467615,2908.6381322944044,1681.5564202327014,47538.05447468669,40.70038910505837]
["Il comfort ",1090.7392996104,4226.614785990308,6362.645914394013,30858.83268481095,26.420233463035014]
[null,11679.999999994721,11679.999999994721,11679.999999994721,116799.9999999472,100]
[null,"Firenze-Prato-Pistoia-Lucca-Viareggio"]
[]
["Costo",2494.124513621997,3669.926070043795,2992.949416346396,29466.299610934162,32.1789883268482]
["Pulizia",6021.529182887416,2209.0817120651973,926.3891050595994,38587.66926075187,42.14007782101174]
["Il comfort ",641.3463035027999,3277.9922179031955,5237.661478606207,23516.031128436,25.68093385214007]
[null,9157.000000012213,9157.000000012187,9157.000000012202,91570.00000012202,100]
[null,"Firenze - Arezzo - Chiusi"]
[]
["Costo",3026.671698112205,3162.7018867914053,2822.6264150934044,30266.71698112205,33.58490566037736]
["Pulizia",4863.079245281409,3094.686792451805,1054.2339622637996,35707.92452829006,39.62264150943396]
["Il comfort ",1122.2490566033998,2754.611320753804,5135.13962263981,24145.358490558032,26.792452830188672]
["Firenze - Arezzo - Chiusi",9011.999999997013,9011.999999997015,9011.999999997013,90119.99999997014,100]
[null,"Firenze - Empoli - Siena"]
[]
["Costo",948.863207546099,1009.108490564899,1235.0283018854002,10241.698113195991,32.07547169811316]
["Pulizia",1973.0330188657047,858.4952830178992,361.4716981127999,13163.594339607822,41.226415094339664]
["Il comfort ",271.10377358460005,1325.3962264136007,1596.4999999982024,8524.707547160207,26.698113207547173]
["Firenze - Empoli - Siena",3192.999999996404,3192.999999996399,3192.9999999964025,31929.99999996402,100]
[null,"Firenze - BorgoS.Lorenzo"]
[]
["Costo",927.5899581564012,1110.2970711266014,1321.1129707076018,10611.066945577013,31.589958158995813]
["Pulizia",1841.1255230074028,1025.9707112942012,491.9037656890004,13267.34728029762,39.4979079497908]
["Il comfort ",590.2845188268005,1222.7322175698016,1545.9832635940022,9711.585774031411,28.912133891213383]
["Firenze - Borgo S.Lorenzo",3358.9999999906045,3358.999999990604,3358.9999999906045,33589.999999906046,100]
[null,"Pisa - Lucca - Aulla"]
[]
["Costo",685.8737864108003,685.8737864108003,618.2524271872,6723.495145660803,33.78640776699028]
["Pulizia",1014.3203883540017,724.5145631100005,251.16504854480013,7747.475728189609,38.93203883495146]
["Il comfort ",289.80582524400006,579.6116504879999,1120.582524276801,5429.029126237602,27.28155339805824]
["Pisa - Lucca - Aulla",1990.000000008802,1990.0000000088007,1990.0000000088012,19900.000000088017,100]
[null,"La Spezia - Pisa - Livorno"]
[]
["Costo",948.6147540946995,1047.1721311434997,1010.2131147501995,9905.016393404396,32.950819672131104]
["Pulizia",1761.7131147473058,911.6557377013995,332.6311475396999,12208.795081920127,40.614754098360706]
["Il comfort ",295.6721311463999,1047.1721311434997,1663.155737698505,7946.188524559508,26.434426229508194]
["La Spezia - Pisa - Livorno",3005.999999988405,3005.9999999883985,3005.999999988404,30059.99999988403,100]
[null,"Livorno -Grosseto Orbetello"]
[]
["Costo",670.8135593235995,457.372881357,670.8135593235995,6067.813559336197,3.7288135593220346]
["Pulizia",929.9915254258985,670.8135593235995,198.1949152547,7058.788135609691,1.1016949152542383]
["Il comfort ",198.1949152547,670.8135593235995,929.9915254258985,4863.398305096096,5.169491525423726]
[" Livorno -Grosseto Orbetello",1799.000000004198,1799.000000004199,1799.000000004198,17990.000000041982,10]
[null,"Relazioni \nMetropolitane"]
[]
["Costo",1199.2974910388011,1160.189964157101,1277.5125448022013,12032.08243726971,33.082437275985654]
["Pulizia",1916.268817203303,1186.261648744901,534.4695340498996,14209.068100351016,39.06810035842294]
["Il comfort ",521.4336917559996,1290.5483870961014,1825.0179211460027,10128.849462360307,27.84946236559139]
[" Relazioni Metropolitane",3636.9999999981037,3636.9999999981037,3636.9999999981037,36369.99999998104,100]
[null,"Arezzo - Sinalunga\nArezzo - Pratovecchio Stia"]
[]
["Costo",551.5217391329996,476.7391304369995,691.7391304380003,5571.304347851998,32.39130434782606]
["Pulizia",990.8695652220017,560.8695652199997,168.26086956599994,6973.478260902008,40.54347826086959]
["Il comfort ",177.60869565299993,682.3913043510003,860.0000000040011,4655.217391326003,27.06521739130436]
["Arezzo - Sinalunga\n  Arezzo - Pratovecchio Stia",1720.0000000080013,1720.0000000079995,1720.0000000080013,17200.000000080006,100]
[null,"Altre direttrici"]
[]
["Costo",374.34602076299973,494.32871972549924,518.3252595179991,4391.366782027495,31.660899653979254]
["Pulizia",820.6816609034979,388.74394463849967,177.57439446450005,5624.7889273619885,40.55363321799306]
["Il comfort ",191.97231834000007,503.9273356424992,691.1003460239984,3853.8442906754954,27.78546712802769]
["Altre direttrici",1387.0000000064979,1387.000000006498,1387.0000000064977,13870.000000064978,100]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola31_2","index":84,"n_rows":78,"n_cols":6,"rows_kept":78,"cut":false,"hidden":false,"merged":[[10,0,11,0],[10,1,11,5],[2,0,3,0],[2,1,2,3],[2,4,2,5],[4,1,5,5],[4,0,5,0],[46,0,47,0],[46,1,47,5],[16,0,17,0],[16,1,17,5],[22,0,23,0],[22,1,23,5],[28,0,29,0],[28,1,29,5],[34,0,35,0],[34,1,35,5],[40,0,41,0],[40,1,41,5],[70,0,71,0],[70,1,71,5],[52,0,53,0],[52,1,53,5],[58,0,59,0],[58,1,59,5],[64,0,65,0],[64,1,65,5]],"flags":["formulas_cached_only"]}
["Tavola 31_2 - Importanza rispetto ad aspetti del Servizio - Utenti Occasionali (dal 1° al 3° posto - Punteggi per direttrice) "]
[]
["ASPETTI STRUTTURALI","Ordine di importanza (frequenze)",null,null,"Punteggio"]
[null,"Primo posto","Secondo posto","Terzo Posto","V. Assoluto","V. percentuale"]
[null,"Utenza Occasionale"]
[]
["Costo",8200.66927348659,9798.426119529286,9244.904606999502,88888.43394001982,32.62679266626397]
["Pulizia",15023.412609801439,8272.90231297349,3947.6850772404946,107831.14014240865,39.57977541563194]
["Il comfort ",4019.9181167273928,9172.671567512596,14051.410315775429,75720.4259177256,27.79343191810409]
["Utenti Occasionali",27244.00000001542,27244.000000015374,27244.000000015425,272440.0000001541,100]
[null,"Firenze - Empoli- Pisa-Livorno"]
[]
["Costo",2017.2347417868978,2318.314553993897,2077.4507042282976,21196.018779372775,33.051643192488264]
["Pulizia",3823.7136150288925,1926.910798124798,662.3755868554003,26224.051643229657,40.892018779342706]
["Il comfort ",572.0516431933003,2167.7746478903973,3673.173708925393,16709.92957748848,26.05633802816902]
["  Firenze - Empoli- Pisa-Livorno",6413.00000000909,6413.000000009092,6413.000000009091,64130.00000009091,100]
[null,"Firenze-Prato-Pistoia-Lucca-Viareggio"]
[]
["Costo",1867.7972350208,2451.483870964797,2013.7188940068,20720.87557601199,32.71889400921662]
["Pulizia",3560.4884792583885,1809.4285714264,963.0829493076,25156.894009186344,39.72350230414744]
["Il comfort ",904.7142857132,2072.0875576012,3356.19815667799,17452.230414725578,27.55760368663595]
["  Firenze-Prato-Pistoia-Lucca-Viareggio",6332.999999992388,6332.999999992397,6332.999999992389,63329.99999992391,100]
[null,"Firenze - Arezzo - Chiusi"]
[]
["Costo",1395.3089005240008,1719.2198952885012,1644.4712041890011,15423.14659686351,32.408376963350804]
["Pulizia",2591.2879581159973,1295.6439790580007,872.0680628275002,18587.50785340899,39.05759162303663]
["Il comfort ",772.4031413615,1744.1361256550013,2242.460732985,13579.345549742506,28.534031413612578]
["Firenze - Arezzo - Chiusi",4759.000000001498,4759.0000000015025,4759.000000001501,47590.000000015,100]
[null,"Firenze - Empoli - Siena"]
[]
["Costo",529.7840909092997,829.2272727275994,667.9886363638996,6472.579545457096,31.931818181818183]
["Pulizia",990.4659090912992,667.9886363638996,368.5454545455999,7693.386363639394,37.95454545454545]
["Il comfort ",506.75000000019975,529.7840909092997,990.4659090912992,6104.034090911497,30.11363636363637]
["Firenze - Empoli - Siena",2027.0000000007985,2027.0000000007985,2027.0000000007985,20270.000000007985,100]
[null,"Firenze - BorgoS.Lorenzo"]
[]
["Costo",325.1111111109,239.55555555540002,513.333333333,3370.8888888867004,31.26984126984127]
["Pulizia",496.22222222190004,461.99999999970004,119.77777777770001,4106.666666664,38.0952380952381]
["Il comfort ",256.6666666665,376.44444444420003,444.88888888860004,3302.4444444422998,30.634920634920633]
["Firenze - Borgo S.Lorenzo",1077.9999999993001,1077.9999999993001,1077.9999999993001,10779.999999993,100]
[null,"Pisa - Lucca - Aulla"]
[]
["Costo",201.1076923074,232.86153846119998,254.03076923039998,2212.1846153814,32.153846153846146]
["Pulizia",391.6307692302,190.5230769228,105.84615384599999,2741.4153846113995,39.84615384615384]
["Il comfort ",95.2615384614,264.615384615,328.1230769226,1926.3999999971998,28]
["Pisa - Lucca - Aulla",687.999999999,687.999999999,687.999999999,6879.99999999,100]
[null,"La Spezia - Pisa - Livorno"]
[]
["Costo",544.8913043489998,653.8695652187997,472.2391304357999,5630.543478272997,33.69565217391304]
["Pulizia",908.1521739149995,526.7282608706998,236.11956521790006,6593.184782622897,39.45652173913043]
["Il comfort ",217.95652173960005,490.4021739140999,962.6413043498994,4486.271739140098,26.847826086956523]
["La Spezia - Pisa - Livorno",1671.0000000035993,1671.0000000035993,1671.0000000035993,16710.000000035994,100]
[null,"Livorno -Grosseto Orbetello"]
[]
["Costo",374.7843137259,276.1568627454,355.0588235298,3412.5098039253003,3.5294117647058822]
["Pulizia",414.2352941181,414.2352941181,177.5294117649,3668.9411764746,1.7647058823529411]
["Il comfort ",216.9803921571,315.6078431376,473.4117647064,2978.5490196111,4.705882352941176]
["Livorno -Grosseto Orbetello",1006.0000000011,1006.0000000011,1006.0000000011,10060.000000011001,10]
[null,"Relazioni \nMetropolitane"]
[]
["Costo",538.4306930713001,485.4702970315,759.0990099038015,5666.7623762586045,31.78217821782176]
["Pulizia",926.8069306965026,609.0445544577005,247.1485148524,6955.465346560415,39.00990099009904]
["Il comfort ",317.7623762388,688.4851485174011,776.7524752504016,5207.772277247006,29.2079207920792]
["Relazioni Metropolitane",1783.0000000066027,1783.0000000066016,1783.0000000066032,17830.000000066026,100]
[null,"Arezzo - Sinalunga\nArezzo - Pratovecchio Stia"]
[]
["Costo",106.78571428590004,213.57142857179994,139.64285714310003,1453.9285714311002,31.60714285714286]
["Pulizia",303.92857142909986,115.00000000020005,41.07142857150001,1946.7857142890998,42.32142857142857]
["Il comfort ",49.28571428580001,131.42857142880004,279.2857142861999,1199.2857142878,26.07142857142857]
["Arezzo - Sinalunga\n  Arezzo - Pratovecchio Stia",460.0000000007999,460.0000000008,460.0000000007999,4600.000000008,100]
[null,"Altre direttrici"]
[]
["Costo",299.43347639520005,378.6952789703997,347.87124463559985,3328.9957081583993,32.4463519313305]
["Pulizia",616.4806866959988,255.39914163120022,154.12017167399998,4156.841201721595,40.515021459227455]
["Il comfort ",110.08583690999994,391.9055793995997,524.0085836915991,2774.163090131997,27.03862660944205]
["Altre direttrici",1026.0000000011987,1026.0000000011996,1026.000000001199,10260.00000001199,100]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola32_1","index":85,"n_rows":42,"n_cols":14,"rows_kept":42,"cut":false,"hidden":false,"merged":[[2,3,2,13],[5,0,5,13],[2,1,3,1],[19,0,21,0],[2,0,3,0],[2,2,3,2],[7,0,9,0],[11,0,13,0],[15,0,17,0],[23,0,23,13],[37,0,39,0],[25,0,27,0],[29,0,31,0],[33,0,35,0]],"flags":["formulas_cached_only"]}
["Tavola 32_1 - Conoscenza dei servizi offerti - Utenti Abbonati (frequenze per direttrice)"]
[]
["SERVIZIO","RISPOSTA","Totale\n","DIRETTRICE"]
[null,null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Conosce alcuni di questi servizi?\n(valori assoluti)"]
[]
["Memorario","Si",29155.898031353998,6817.120622565014,5451.44357977381,5475.215094337811,2379.688679242602,2445.4644351396037,1014.3203883540017,1700.1147540918053,747.0423728830992,2216.093189963001,271.0869565229998,638.3079584804987]
[null,"No",20784.101968650593,4862.879377429709,3705.556420238395,3536.7849056592063,813.3113207537992,913.5355648510011,975.6796116548015,1305.8852458966019,1051.957627121098,1420.9068100351017,1448.9130434849988,748.6920415259982]
[null,"Totale",49940.00000000505,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["Pegaso","Si",38044.3435495481,8998.599221785818,7232.9610895038295,6903.532075469415,2771.2830188647986,3106.020920493405,1236.5048543744,1564.598360649704,1433.1016949185966,2789.6702508945923,1000.2173913090018,1007.8546712849972]
[null,"No",11895.656450456381,2681.400778208904,1924.0389105083977,2108.4679245276025,421.7169811315998,252.9790794972,753.4951456344006,1441.401639338703,365.8983050856,847.3297491035004,719.7826086990004,379.1453287214997]
[null,"Totale",49940.00000000505,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["Carta dei servizi del trasporto ferroviario","Si",12411.03661620289,2454.1634241234033,2315.972762648997,2618.581132074604,753.0660377349993,772.9916317970009,560.2912621383998,689.9016393415997,411.6355932213,964.6523297486007,495.4347826109995,374.34602076299973]
[null,"No",37528.9633838016,9225.836575871319,6841.027237363225,6393.4188679224135,2439.9339622614016,2586.008368193604,1429.7087378703986,2316.0983606468103,1387.3644067828968,2672.347670249494,1224.5652173970004,1012.6539792434971]
[null,"Totale",49940.00000000505,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["Numero Verde di Regione Toscana","Si",12817.264919286275,2590.5058365747036,2458.494163427397,2346.520754716203,798.2499999990993,1054.0794979050013,540.9708737887997,677.5819672104997,411.6355932213,1003.7598566303008,551.5217391329996,383.9446366799997]
[null,"No",37122.73508071823,9089.494163420019,6698.505836584824,6665.479245280814,2394.749999997302,2304.9205020856034,1449.0291262199985,2328.4180327779104,1387.3644067828968,2633.2401433677946,1168.4782608750008,1003.0553633264972]
[null,"Totale",49940.00000000505,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["Memorario","Si",0.5838185428784751,0.5836575875486381,0.5953307392996087,0.6075471698113206,0.7452830188679264,0.7280334728033472,0.50970873786408,0.565573770491802,0.41525423728813626,0.6093189964157742,0.15760869565217409,0.460207612456745]
[null,"No",0.41618145712151566,0.4163424124513618,0.4046692607003863,0.39245283018867905,0.25471698113207564,0.2719665271966526,0.4902912621359245,0.434426229508195,0.5847457627118648,0.390681003584232,0.8423913043478269,0.5397923875432497]
[null,"Totale",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Pegaso","Si",0.7618010322295606,0.7704280155642023,0.7898832684824891,0.7660377358490565,0.8679245283018878,0.9246861924686193,0.6213592233009727,0.520491803278687,0.7966101694915256,0.7670250896057369,0.5815217391304369,0.7266435986159127]
[null,"No",0.2381989677704281,0.22957198443579752,0.21011673151750832,0.23396226415094315,0.13207547169811337,0.07531380753138063,0.3786407766990305,0.4795081967213099,0.20338983050847512,0.23297491039426665,0.41847826086956624,0.273356401384082]
[null,"Totale",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Carta dei servizi del trasporto ferroviario","Si",0.24851895507011684,0.21011673151750956,0.25291828793774146,0.2905660377358488,0.23584905660377375,0.2301255230125522,0.28155339805825313,0.22950819672131012,0.22881355932203448,0.26523297491039594,0.2880434782608698,0.26989619377162527]
[null,"No",0.751481044929872,0.7898832684824902,0.7470817120622554,0.7094339622641508,0.7641509433962281,0.7698744769874476,0.7184466019417489,0.7704918032786878,0.7711864406779664,0.7347670250896082,0.711956521739132,0.7301038062283693]
[null,"Totale",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Numero Verde di Regione Toscana","Si",0.256653282324489,0.2217898832684823,0.2684824902723717,0.2603773584905658,0.25,0.313807531380753,0.2718446601941754,0.22540983606557244,0.22881355932203448,0.27598566308243905,0.3206521739130439,0.2768166089965387]
[null,"No",0.7433467176755001,0.7782101167315174,0.731517509727625,0.7396226415094339,0.7500000000000019,0.6861924686192468,0.7281553398058266,0.7745901639344255,0.7711864406779664,0.7240143369175653,0.6793478260869583,0.723183391003456]
[null,"Totale",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola32_2","index":86,"n_rows":42,"n_cols":14,"rows_kept":42,"cut":false,"hidden":false,"merged":[[23,0,23,13],[37,0,39,0],[25,0,27,0],[29,0,31,0],[33,0,35,0],[2,3,2,13],[5,0,5,13],[2,1,3,1],[19,0,21,0],[2,0,3,0],[2,2,3,2],[7,0,9,0],[11,0,13,0],[15,0,17,0]],"flags":["formulas_cached_only"]}
["Tavola 32_2 - Conoscenza dei servizi offerti - Utenti Occasionali (frequenze per direttrice)"]
[]
["SERVIZIO","RISPOSTA","Totale\n","DIRETTRICE"]
[null,null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Conosce alcuni di questi servizi?\n(valori assoluti)"]
[]
["Memorario","Si",10601.1579921263,2709.7183098629957,2626.5898617479957,1544.806282723001,1013.5000000003992,496.22222222190004,254.03076923039998,454.0760869574999,315.6078431376,812.0594059436019,57.500000000100016,317.0472103008]
[null,"No",16642.84200788913,3703.281690146093,3706.4101382443873,3214.1937172784924,1013.5000000003992,581.7777777773999,433.96923076859997,1216.9239130461003,690.3921568635005,970.9405940630029,402.50000000069974,708.9527897003984]
[null,"Totale",27244.000000015447,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["Pegaso","Si",11840.703522808715,2709.7183098629957,2480.668202761997,2217.5445026185002,1105.6363636367994,701.5555555550995,275.1999999996,435.9130434791999,493.1372549025,917.9801980232025,164.285714286,339.0643776827999]
[null,"No",15403.296477206735,3703.281690146093,3852.331797230386,2541.4554973829977,921.3636363639993,376.44444444420003,412.7999999994,1235.0869565244004,512.8627450986,865.0198019834022,295.71428571479987,686.9356223183985]
[null,"Totale",27244.000000015447,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["Carta dei servizi del trasporto ferroviario","Si",6844.589629162588,1686.0469483591987,1546.7695852516,1320.5602094245007,506.75000000019975,188.22222222210002,169.3538461536,381.4239130443,197.254901961,467.8168316849,98.57142857160004,281.8197424896001]
[null,"No",20399.410370852846,4726.95305164989,4786.230414740779,3438.4397905769906,1520.250000000601,889.7777777771989,518.6461538454,1289.5760869593007,808.7450980401009,1315.1831683217051,361.4285714291998,744.1802575115983]
[null,"Totale",27244.000000015447,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["Numero Verde di Regione Toscana","Si",6097.64988687109,1294.6431924900999,1517.5852534544,1021.5654450265004,460.6818181819998,393.55555555530003,211.69230769199999,272.4456521745001,216.9803921571,361.8960396053,139.64285714310003,206.9613733908001]
[null,"No",21146.35011314433,5118.356807518989,4815.414746537979,3737.4345549749883,1566.3181818188011,684.4444444439996,476.30769230699997,1398.5543478291013,789.0196078440008,1421.1039604013058,320.35714285769984,819.038626610398]
[null,"Totale",27244.000000015447,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["Memorario","Si",0.38911899838938074,0.42253521126760596,0.41474654377880327,0.32460732984293345,0.4999999999999989,0.46031746031746107,0.3692307692307687,0.2717391304347821,0.313725490196078,0.4554455445544544,0.125,0.30901287553648155]
[null,"No",0.6108810016106185,0.5774647887323946,0.5852534562211992,0.6753926701570692,0.4999999999999989,0.5396825396825404,0.6307692307692299,0.7282608695652164,0.6862745098039211,0.5445544554455437,0.875,0.6909871244635197]
[null,"Totale",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Pegaso","Si",0.43461692566443993,0.42253521126760596,0.3917050691244255,0.4659685863874365,0.5454545454545444,0.6507936507936514,0.3999999999999994,0.26086956521739085,0.49019607843137186,0.514851485148514,0.3571428571428574,0.33047210300429264]
[null,"No",0.5653830743355602,0.5774647887323946,0.608294930875577,0.5340314136125671,0.45454545454545353,0.3492063492063498,0.5999999999999992,0.7391304347826078,0.5098039215686268,0.48514851485148414,0.642857142857143,0.6695278969957086]
[null,"Totale",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Carta dei servizi del trasporto ferroviario","Si",0.25123291840987766,0.26291079812206614,0.24423963133640678,0.2774869109947657,0.25,0.1746031746031749,0.2461538461538458,0.22826086956521702,0.19607843137254874,0.26237623762376117,0.21428571428571452,0.2746781115879837]
[null,"No",0.7487670815901218,0.7370892018779345,0.7557603686635951,0.7225130890052366,0.7499999999999994,0.8253968253968257,0.7538461538461528,0.7717391304347818,0.8039215686274507,0.7376237623762372,0.7857142857142858,0.7253218884120175]
[null,"Totale",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Numero Verde di Regione Toscana","Si",0.22381624896739216,0.2018779342723009,0.23963133640553116,0.2146596858638753,0.22727272727272685,0.36507936507936567,0.30769230769230727,0.16304347826086935,0.21568627450980363,0.20297029702970204,0.3035714285714289,0.20171673819742555]
[null,"No",0.7761837510326068,0.7981220657276996,0.7603686635944706,0.7853403141361264,0.7727272727272722,0.6349206349206356,0.6923076923076913,0.8369565217391298,0.7843137254901957,0.7970297029702966,0.6964285714285716,0.7982832618025754]
[null,"Totale",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola33_1","index":87,"n_rows":20,"n_cols":13,"rows_kept":20,"cut":false,"hidden":false,"merged":[[12,0,12,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 33_1 - Utilizzo del Servizio Numero Verde di Regione Toscana per inoltrare reclami  - Utenti Abbonati (frequenze per direttrice)"]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Ha mai utilizzato il Numero Verde di Regione Toscana per inoltrare reclami?\n(valori assoluti)"]
[]
["Si",2913.436657882101,545.3696498052,641.3463035027999,476.10566037719985,225.91981132050006,323.2510460242001,154.5631067968,98.55737704880002,45.7372881357,208.57347670240003,102.826086957,91.18685121149998]
["No",9871.938717846406,2045.1361867695023,1817.147859924598,1870.4150943390018,572.3301886785996,716.7740585754008,386.4077669919999,579.0245901616997,365.8983050856,782.1505376340002,448.69565217599956,287.9584775100001]
["Non so / Non ricordo",31.8895435578,0,0,0,0,14.0543933054,0,0,0,13.0358422939,0,4.7993079585]
["Utenti Abbonati",12817.264919286275,2590.5058365747036,2458.494163427397,2346.520754716203,798.2499999990993,1054.0794979050013,540.9708737887997,677.5819672104997,411.6355932213,1003.7598566303008,551.5217391329996,383.9446366799997]
[]
["(valori percentuali)"]
[]
["Si",0.22730564408466128,0.21052631578947337,0.2608695652173916,0.20289855072463736,0.2830188679245286,0.30666666666666637,0.28571428571428586,0.14545454545454556,0.1111111111111111,0.20779220779220767,0.1864406779661018,0.2375]
["No",0.7702063412134046,0.7894736842105261,0.7391304347826088,0.7971014492753621,0.7169811320754719,0.68,0.7142857142857144,0.8545454545454546,0.8888888888888888,0.7792207792207788,0.813559322033898,0.7500000000000008]
["Non so / Non ricordo",0.0024880147019365625,0,0,0,0,0.013333333333333317,0,0,0,0.012987012987012977,0,0.0125]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola33_2","index":88,"n_rows":20,"n_cols":13,"rows_kept":20,"cut":false,"hidden":false,"merged":[[12,0,12,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 33_2 - Utilizzo del Servizio Numero Verde di Regione Toscana per inoltrare reclami  - Utenti Occasionali (frequenze per direttrice)"]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Ha mai utilizzato il Numero Verde di Regione Toscana per inoltrare reclami?\n(valori assoluti)"]
[]
["Si",798.6887212023003,90.3239436621,233.4746543776,149.497382199,46.0681818182,85.5555555555,21.1692307692,0,59.176470588300006,52.9603960398,16.4285714286,44.03433476399999]
["No",5230.842119977589,1174.2112676073002,1254.9262672795999,872.0680628275002,414.61363636379986,307.9999999998,190.5230769228,272.4456521745001,157.8039215688,300.1089108922,123.21428571450005,162.9270386268]
["Non so / Non ricordo",68.1190456912,30.1079812207,29.1843317972,0,0,0,0,0,0,8.8267326733,0,0]
["Utenti Occasionali",6097.64988687109,1294.6431924900999,1517.5852534544,1021.5654450265004,460.6818181819998,393.55555555530003,211.69230769199999,272.4456521745001,216.9803921571,361.8960396053,139.64285714310003,206.9613733908001]
[]
["(valori percentuali)"]
[]
["Si",0.1309830403549349,0.06976744186046513,0.15384615384615385,0.14634146341463408,0.1,0.21739130434782608,0.1,0,0.27272727272727276,0.14634146341463414,0.1176470588235294,0.21276595744680837]
["No",0.8578455990463092,0.9069767441860468,0.8269230769230769,0.8536585365853657,0.9,0.782608695652174,0.9,1,0.7272727272727273,0.8292682926829268,0.8823529411764708,0.7872340425531911]
["Non so / Non ricordo",0.01117136059875589,0.023255813953488375,0.019230769230769232,0,0,0,0,0,0,0.024390243902439025,0,0]
["Utenti Occasionali",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola34_1","index":89,"n_rows":37,"n_cols":13,"rows_kept":37,"cut":false,"hidden":false,"merged":[[0,0,0,12],[16,0,16,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[6,0,6,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 34_1 - Giudizio sulla qualità del servizio Numero Verde di Regione Toscana - Utenti Abbonati (frequenze e indicatori statistici per direttrice)  "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Come giudica la qualità del servizio numero Verde  di Regione Toscana?\n( valori assoluti)"]
[]
["Voto 1",429.0145060448999,45.4474708171,106.8910505838,34.0075471698,75.3066037735,70.271966527,38.6407766992,12.3196721311,0,13.0358422939,18.695652174,14.3979238755]
["Voto 2",250.18582289400004,45.4474708171,71.2607003892,34.0075471698,30.1226415094,28.1087866108,19.3203883496,12.3196721311,0,0,0,9.598615917]
["Voto 3",906.0562817447998,136.3424124513,106.8910505838,238.0528301886,75.3066037735,126.4895397486,38.6407766992,49.2786885244,0,78.21505376340001,28.043478260999997,28.795847751000004]
["Voto 4",824.7832475856001,181.7898832684,285.0428015568,34.0075471698,45.1839622641,56.2175732216,19.3203883496,24.6393442622,30.4915254238,91.25089605730001,28.043478260999997,28.795847751000004]
["Voto 5",423.94178162589986,90.8949416342,71.2607003892,102.02264150939999,0,42.1631799162,38.6407766992,0,15.2457627119,26.0716845878,28.043478260999997,9.598615917]
["Non so/Non risponde",79.4550179869,45.4474708171,0,34.0075471698,0,0,0,0,0,0,0,0]
["Utenti Abbonati",2913.436657882101,545.3696498052,641.3463035027999,476.10566037719985,225.91981132050006,323.2510460242001,154.5631067968,98.55737704880002,45.7372881357,208.57347670240003,102.826086957,91.18685121149998]
[]
["(valori percentuali)"]
[]
["Voto 1",0.14725376125279088,0.08333333333333333,0.16666666666666669,0.07142857142857145,0.33333333333333326,0.21739130434782603,0.25,0.125,0,0.0625,0.1818181818181818,0.15789473684210528]
["Voto 2",0.08587309499835517,0.08333333333333333,0.11111111111111113,0.07142857142857145,0.1333333333333333,0.0869565217391304,0.125,0.125,0,0,0,0.10526315789473686]
["Voto 3",0.3109922706895059,0.25,0.16666666666666669,0.5,0.33333333333333326,0.3913043478260868,0.25,0.5,0,0.375,0.2727272727272727,0.3157894736842106]
["Voto 4",0.283096337568969,0.3333333333333333,0.44444444444444453,0.07142857142857145,0.2,0.1739130434782608,0.125,0.25,0.6666666666666666,0.4375,0.2727272727272727,0.3157894736842106]
["Voto 5",0.14551261324970108,0.16666666666666666,0.11111111111111113,0.21428571428571433,0,0.13043478260869562,0.25,0,0.3333333333333333,0.125,0.2727272727272727,0.10526315789473686]
["Non so/Non risponde",0.027271922240677503,0.08333333333333333,0,0.07142857142857145,0,0,0,0,0,0,0,0]
["Utenti Abbonati",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["indicatori di sintesi"]
[]
["voto medio",3.1991727708844557,3.454545454545454,3.2222222222222228,3.307692307692308,2.4,2.9130434782608696,3,2.875,4.333333333333333,3.5625,3.4545454545454546,3.1052631578947367]
["voto modale*",3,4,4,3,1,3,1,3,4,4,3,3]
["voto mediano**",3,4,4,3,3,3,3,3,4,4,4,3]
["indice di eccedenza***",29.54080653926285,50,33.33333333333333,33.333333333333336,-40,0,0,0,100,80,50,23.076923076923073]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]

{"sheet":"tavola34_2","index":90,"n_rows":37,"n_cols":13,"rows_kept":37,"cut":false,"hidden":false,"merged":[[0,0,0,12],[16,0,16,12],[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[6,0,6,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 34_2 - Giudizio sulla qualità del servizio Numero Verde di Regione Toscana - Utenti Occasionali (frequenze e indicatori statistici per direttrice)  "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Come giudica la qualità del servizio numero Verde  di Regione Toscana?\n( valori assoluti)"]
[]
["Voto 1",86.5791035962,0,0,49.832460733,0,0,0,0,19.7254901961,0,8.2142857143,8.8068669528]
["Voto 2",114.4255638991,30.1079812207,29.1843317972,0,23.0340909091,17.1111111111,10.5846153846,0,0,0,0,4.4034334764]
["Voto 3",194.3968167974,0,87.55299539159999,24.9162303665,23.0340909091,17.1111111111,0,0,19.7254901961,17.6534653466,0,4.4034334764]
["Voto 4",282.3229383161,60.2159624414,87.55299539159999,49.832460733,0,17.1111111111,0,0,19.7254901961,17.6534653466,8.2142857143,22.017167382]
["Voto 5",120.9642985935,0,29.1843317972,24.9162303665,0,34.2222222222,10.5846153846,0,0,17.6534653466,0,4.4034334764]
["Non so/Non risponde",0,0,0,0,0,0,0,0,0,0,0,0]
["Utenti Occasionali",798.6887212023003,90.3239436621,233.4746543776,149.497382199,46.0681818182,85.5555555555,21.1692307692,0,59.176470588300006,52.9603960398,16.4285714286,44.03433476399999]
[]
["(valori percentuali)"]
[]
["Voto 1",0.10840156032987266,0,0,0.33333333333333337,0,0,0,"-",0.3333333333333333,0,0.5,0.2]
["Voto 2",0.14326678324297645,0.3333333333333333,0.125,0,0.5,0.2,0.5,"-",0,0,0,0.1]
["Voto 3",0.2433949693251786,0,0.375,0.16666666666666669,0.5,0.2,0,"-",0.3333333333333333,0.3333333333333333,0,0.1]
["Voto 4",0.35348306645811556,0.6666666666666666,0.375,0.33333333333333337,0,0.2,0,"-",0.3333333333333333,0.3333333333333333,0.5,0.5]
["Voto 5",0.15145362064385645,0,0.125,0.16666666666666669,0,0.4,0.5,"-",0,0.3333333333333333,0,0.1]
["Non so/Non risponde",0,0,0,0,0,0,0,"-",0,0,0,0]
["Utenti Occasionali",1,1,1,1,1,1,1,"-",1,1,1,1]
[]
["indicatori di sintesi"]
[]
["voto medio",3.2963204038431067,3.3333333333333335,3.5,3,2.5,3.8,3.5,"-",2.6666666666666665,4,2.5,3.2]
["voto modale*",4,4,3,1,2,5,2,"-",1,3,1,4]
["voto mediano**",4,4,3.5,3.5,2.5,4,3.5,"-",3,4,2.5,4]
["indice di eccedenza***",33.474313976373004,33.33333333333333,60,20,-100,50,0,"-",0,100,0,33.333333333333336]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]

{"sheet":"tavola35_1","index":91,"n_rows":28,"n_cols":13,"rows_kept":28,"cut":false,"hidden":false,"merged":[[16,0,16,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 35_1 - Percezione del soggetto responsabile della qualità del Servizio Ferroviario - Utenti Abbonati (frequenze per direttrice)"]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["A quale soggetto attribuisce oggi la maggior responsabilità della qualità del trasporto ferroviario in Toscana?\n(valori assoluti)"]
[]
["R.F.I. (Rete Ferroviaria Italiana)",1770.4991588990997,409.0272373539,391.9338521406,306.06792452819997,120.49056603760002,70.271966527,28.980582524400003,61.5983606555,60.9830508476,156.43010752680001,121.521739131,43.19377162650001]
["Trenitalia",16590.906503151353,3908.482490270607,3349.2529182923954,3060.679245282005,1159.7216981118997,1152.4602510428015,705.1941747604004,936.2950819635995,518.3559322046,1173.225806451001,233.69565217499985,393.54325259699965]
["Regione",8102.352977994318,1727.0038910498015,1282.6926070055988,1462.3245283014007,466.90094339569976,702.7196652700007,396.0679611667999,418.86885245739984,289.6694915261,651.7921146949999,401.9565217409996,302.3564013855]
["Stato",3844.2156875776036,818.0544747078,712.6070038919997,748.1660377355997,240.98113207520007,238.9246861918,125.58252427239998,344.9508196707999,167.7033898309,247.68100358410004,74.782608696,124.78200692099995]
["Ferrovie dello Stato",9043.427406410125,2499.6108949405034,1710.256809340798,1530.339622641001,602.4528301879996,421.6317991620003,328.4466019432,505.1065573750998,411.6355932213,625.7204301071998,168.26086956599994,239.96539792500016]
["L.F.I.",1032.2030486832994,90.8949416342,106.8910505838,136.0301886792,75.3066037735,56.2175732216,19.3203883496,49.2786885244,45.7372881357,26.0716845878,383.26086956699965,43.19377162650001]
["Non so ",9556.395217289226,2226.9260700379027,1603.3657587569983,1768.3924528296016,527.1462264144997,716.7740585754008,386.4077669919999,689.9016393415997,304.915254238,756.0788530462002,336.5217391319997,239.96539792500016]
["Utenti Abbonati",49940.00000000505,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["R.F.I. (Rete Ferroviaria Italiana)",0.03545252620942973,0.03501945525291821,0.04280155642023322,0.03396226415094331,0.03773584905660384,0.020920502092050177,0.014563106796116547,0.020491803278688416,0.03389830508474585,0.04301075268817229,0.07065217391304361,0.031141868512110638]
["Trenitalia",0.332216790211247,0.3346303501945524,0.3657587548638107,0.3396226415094337,0.36320754716981185,0.3430962343096233,0.3543689320388362,0.3114754098360637,0.2881355932203397,0.3225806451612924,0.13586956521739146,0.28373702422145214]
["Regione",0.16224174965946134,0.14785992217898813,0.14007782101167224,0.16226415094339594,0.14622641509433978,0.20920502092050197,0.19902912621359273,0.13934426229508115,0.16101694915254278,0.17921146953405115,0.23369565217391328,0.21799307958477443]
["Stato",0.07697668577447367,0.07003891050583642,0.0778210116731513,0.08301886792452809,0.0754716981132077,0.07112970711297059,0.06310679611650502,0.11475409836065509,0.09322033898305108,0.06810035842293946,0.0434782608695653,0.08996539792387512]
["Ferrovie dello Stato",0.1810858511495637,0.21400778210116714,0.18677042801556296,0.1698113207547167,0.18867924528301905,0.12552301255230114,0.16504854368932084,0.16803278688524492,0.22881355932203448,0.1720430107526891,0.0978260869565219,0.17301038062283697]
["L.F.I.",0.020668863609995893,0.007782101167315158,0.011673151750972697,0.015094339622641475,0.0235849056603774,0.01673640167364014,0.009708737864077699,0.016393442622950734,0.02542372881355939,0.007168458781362047,0.22282608695652195,0.031141868512110638]
["Non so ",0.1913575333858282,0.1906614785992216,0.1750972762645903,0.19622641509433936,0.16509433962264167,0.21338912133891202,0.1941747572815539,0.22950819672131012,0.16949152542372925,0.20788530465949942,0.19565217391304368,0.17301038062283697]
["Utenti Abbonati",0.9999999999999994,0.9999999999999991,0.9999999999999933,0.9999999999999987,1,0.9999999999999993,1,0.9999999999999942,1,1.000000000000006,1,0.9999999999999971]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola35_2","index":92,"n_rows":28,"n_cols":13,"rows_kept":28,"cut":false,"hidden":false,"merged":[[16,0,16,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 35_2 - Percezione del soggetto responsabile della qualità del Servizio Ferroviario - Utenti Occasionali (frequenze per direttrice)"]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["A quale soggetto attribuisce oggi la maggior responsabilità della qualità del trasporto ferroviario in Toscana?\n(valori assoluti)"]
[]
["R.F.I. (Rete Ferroviaria Italiana)",795.4046442381,180.6478873242,175.10599078319999,124.5811518325,115.17045454550001,17.1111111111,0,18.1630434783,19.7254901961,79.4405940597,8.2142857143,57.24463519319998]
["Trenitalia",9024.8939143145,2408.6384976559966,2188.824884789999,1245.8115183250006,691.0227272729995,444.88888888860004,190.5230769228,581.2173913055998,236.7058823532,600.2178217844005,106.78571428590004,330.2575107299999]
["Regione",3276.190566348496,812.9154929589005,612.8709677411999,573.0732984294998,299.4431818183,136.8888888888,105.84615384599999,199.79347826130004,98.6274509805,238.3217821791,57.500000000100016,140.90987124479994]
["Stato",2970.827467572496,602.1596244140003,875.529953916,523.2408376964997,299.4431818183,68.4444444444,95.2615384614,199.79347826130004,59.176470588300006,150.0544554461,49.28571428580001,48.43776824039999]
["Ferrovie dello Stato",4383.08159253499,1053.7793427245006,1021.451612902,747.486910995,161.2386363637,153.9999999999,148.1846153844,290.60869565280007,236.7058823532,326.5891089121,49.28571428580001,193.75107296160007]
["L.F.I.",542.3510067528,150.53990610350002,58.3686635944,149.497382199,46.0681818182,17.1111111111,10.5846153846,0,39.4509803922,8.8267326733,57.500000000100016,4.4034334764]
["Non so ",6251.250808253981,1204.3192488280001,1400.8479262655999,1395.3089005240008,414.61363636379986,239.55555555540002,137.5999999998,381.4239130443,315.6078431376,379.5495049519,131.42857142880004,250.9957081548002]
["Utenti Occasionali",27244.000000015447,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["R.F.I. (Rete Ferroviaria Italiana)",0.0291955896431379,0.02816901408450711,0.027649769585253597,0.026178010471204296,0.05681818181818174,0.0158730158730159,0,0.010869565217391287,0.019607843137254874,0.04455445544554435,0.01785714285714287,0.055793991416309155]
["Trenitalia",0.3312617058548445,0.37558685446009427,0.3456221198156698,0.2617801047120431,0.3409090909090902,0.4126984126984134,0.27692307692307655,0.34782608695652106,0.2352941176470585,0.3366336633663354,0.2321428571428574,0.3218884120171682]
["Regione",0.1202536546155718,0.12676056338028205,0.09677419354838758,0.12041884816753971,0.1477272727272725,0.1269841269841272,0.15384615384615363,0.11956521739130417,0.09803921568627437,0.13366336633663306,0.125,0.13733905579399175]
["Stato",0.10904520142309543,0.09389671361502375,0.138248847926268,0.10994764397905799,0.1477272727272725,0.0634920634920636,0.13846153846153827,0.11956521739130417,0.05882352941176463,0.08415841584158378,0.10714285714285725,0.04721030042918467]
["Ferrovie dello Stato",0.1608824545783477,0.16431924882629156,0.161290322580646,0.15706806282722577,0.07954545454545443,0.1428571428571431,0.2153846153846151,0.17391304347826061,0.2352941176470585,0.18316831683168233,0.10714285714285725,0.1888412017167388]
["L.F.I.",0.01990717246925901,0.023474178403755926,0.009216589861751199,0.03141361256544515,0.022727272727272697,0.0158730158730159,0.015384615384615363,0,0.03921568627450975,0.004950495049504928,0.125,0.004291845493562244]
["Non so ",0.22945422141574057,0.1877934272300474,0.22119815668202877,0.2931937172774883,0.2045454545454542,0.2222222222222226,0.2,0.22826086956521702,0.313725490196078,0.2128712871287119,0.28571428571428603,0.2446351931330481]
["Utenti Occasionali",0.9999999999999969,1,1,1,0.9999999999999982,1,0.9999999999999986,0.9999999999999984,0.9999999999999986,0.9999999999999958,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola36_1","index":93,"n_rows":22,"n_cols":13,"rows_kept":22,"cut":false,"hidden":false,"merged":[[13,0,13,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 36_1 - Grado di responsabilità di Regione Toscana sulla qualità del Servizio Ferroviario - Utenti Abbonati (frequenze per direttrice)    "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Ritiene che la Regione Toscana abbia responsabilità diretta rispetto alla qualità dei servizi ferroviari e dei collegamenti forniti ai cittadini?\n(valori assoluti)"]
[]
["No",5577.988977876702,1454.3190661472008,855.1284046703995,1054.2339622637996,391.59433962219987,337.3054393296001,193.20388349600006,431.18852458849983,228.6864406785,391.07526881699977,130.869565218,110.38408304549996]
["Si, ma solo in parte",20604.36441514062,4726.536964978409,3919.3385214059945,3400.754716980006,1355.518867923001,1447.602510456202,879.0776699068011,1318.204918027702,792.7796610187991,1590.372759855802,598.2608695679999,575.9169550199989]
["Si, certamente",17457.811442309754,3908.482490270607,3171.1011673193957,3264.7245283008056,1159.7216981118997,1152.4602510428015,734.1747572848005,837.7377049147996,579.3389830521999,1303.5842293900014,794.5652173950008,551.920415227499]
["Non so",6299.835164677712,1590.6614785985012,1211.431906616399,1292.2867924524003,286.1650943393,421.6317991620003,183.54368932120005,418.86885245739984,198.1949152547,351.96774193529984,196.3043478269999,148.7785467135]
["Utenti Abbonati",49940.00000000505,11679.999999994725,9157.00000001225,9011.99999999702,3192.9999999963948,3358.9999999906054,1990.0000000087944,3005.999999988416,1799.0000000041953,3636.9999999980796,1720.0000000079967,1387.0000000065043]
[]
["(valori percentuali)"]
[]
["No",0.11169381213208125,0.12451361867704261,0.09338521400778153,0.1169811320754714,0.12264150943396242,0.10041841004184088,0.097087378640777,0.14344262295081883,0.12711864406779694,0.10752688172043065,0.07608695652173927,0.07958477508650492]
["Si, ma solo in parte",0.41258238716737156,0.404669260700389,0.42801556420233167,0.37735849056603754,0.4245283018867934,0.4309623430962342,0.4417475728155358,0.4385245901639327,0.4406779661016956,0.43727598566308545,0.34782608695652234,0.4152249134948076]
["Si, certamente",0.34957571970981155,0.3346303501945524,0.3463035019455229,0.36226415094339603,0.36320754716981185,0.3430962343096233,0.3689320388349528,0.2786885245901623,0.3220338983050855,0.35842293906810274,0.46195652173913176,0.397923875432524]
["Non so",0.12614808099073038,0.13618677042801539,0.13229571984435712,0.14339622641509406,0.08962264150943412,0.12552301255230114,0.09223300970873816,0.13934426229508115,0.11016949152542402,0.0967741935483876,0.11413043478260886,0.10726643598615883]
["Utenti Abbonati",0.9999999999999948,0.9999999999999994,0.9999999999999931,0.9999999999999991,1,1,1,0.9999999999999949,1,1.0000000000000064,1,0.9999999999999953]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola36_2","index":94,"n_rows":22,"n_cols":13,"rows_kept":22,"cut":false,"hidden":false,"merged":[[13,0,13,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 36_2 - Grado di responsabilità di Regione Toscana sulla qualità del Servizio Ferroviario - Utenti Occasionali (frequenze per direttrice)    "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S. Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno - Grosseto - Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga;  \nArezzo - Pratovecchio - Stia","Altre\ndirettrici"]
[]
["Ritiene che la Regione Toscana abbia responsabilità diretta rispetto alla qualità dei servizi ferroviari e dei collegamenti forniti ai cittadini?\n(valori assoluti)"]
[]
["No",3872.0261416597923,993.5633802831006,1021.451612902,597.9895287959998,276.4090909092,119.77777777770001,42.3384615384,272.4456521745001,177.5294117649,167.7079207927,57.500000000100016,145.31330472119996]
["Si, ma solo in parte",10897.363968125113,2649.502347421596,2130.4562211955995,1918.5497382205015,921.3636363639993,444.88888888860004,412.7999999994,708.3586956536997,315.6078431376,803.2326732703018,147.85714285740002,444.74678111639946]
["Si, certamente",7971.072566545982,1776.3708920212985,2042.903225804,1470.057591623501,529.7840909092997,256.6666666665,169.3538461536,381.4239130443,335.3333333337,538.4306930713001,188.92857142889997,281.8197424896001]
["Non so",4503.53732368449,993.5633802831006,1138.1889400907999,772.4031413615,299.4431818183,256.6666666665,63.507692307599996,308.77173913110005,177.5294117649,273.6287128723,65.71428571440002,154.12017167399998]
["Utenti Occasionali",27244.000000015447,6413.000000009085,6332.9999999923675,4759.000000001481,2027.0000000008029,1077.9999999992983,687.9999999990009,1671.0000000036027,1006.0000000011014,1783.0000000066082,460.0000000007997,1026.0000000011971]
[]
["(valori percentuali)"]
[]
["No",0.1421239958030244,0.1549295774647892,0.161290322580646,0.12565445026178057,0.1363636363636362,0.1111111111111113,0.06153846153846145,0.16304347826086935,0.17647058823529388,0.09405940594059363,0.125,0.141630901287554]
["Si, ma solo in parte",0.3999913363720061,0.41314553990610364,0.3364055299539187,0.4031413612565464,0.45454545454545353,0.4126984126984134,0.5999999999999992,0.42391304347826,0.313725490196078,0.45049504950494945,0.32142857142857173,0.4334763948497861]
["Si, certamente",0.29258084593090083,0.27699530516431964,0.322580645161292,0.30890052356021086,0.26136363636363585,0.23809523809523847,0.2461538461538458,0.22826086956521702,0.33333333333333287,0.30198019801980064,0.4107142857142859,0.2746781115879837]
["Non so",0.1653038218940661,0.1549295774647892,0.17972350230414835,0.16230366492146664,0.1477272727272725,0.23809523809523847,0.09230769230769217,0.1847826086956519,0.17647058823529388,0.15346534653465277,0.14285714285714302,0.1502145922746785]
["Utenti Occasionali",0.9999999999999974,1,1.000000000000005,1,0.999999999999998,1,0.9999999999999987,0.9999999999999982,0.9999999999999987,0.9999999999999964,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]